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  • Apache rewrite rules not causes a download dialog of the PHP file

    - by Shaihi
    I have Apache 2.2.17 using the WAMPServer 2.1 installation. I am debugging a website fully local on my computer. I have the following rule in the .htaccess: # Use PHP5 Single php.ini as default AddHandler application/x-httpd-php5s .php Options +FollowSymlinks RewriteEngine on Rewritebase / RewriteRule ^bella/(.*)/(.*)$ beauty.php?beauty_id=$1 [L] RewriteRule ^(argentina|brasil|chile|colombia|espana|mexico|rep_dominicana|uruguay|venezuela|peru|bolivia|cuba|ecuador|panama|paraguay|puerto_rico)/$ country.php?name=$1 [L] RewriteRule ^(argentina|brasil|chile|colombia|espana|mexico|rep_dominicana|uruguay|venezuela|peru|bolivia|cuba|ecuador|panama|paraguay|puerto_rico)/(hi5|facebook|twitter|orkut)/$ socialnetw.php?country=$1&category=$2 [L] The problem When I enable this rule and try to access http://localhost/index.php using FF I get a download dialog for the PHP file. If I comment the Rewrite* part in the .htaccess file then the index.php file loads fine, but navigation in the page is broken...

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  • Windows 7 Connection Sharing unable to access some sites

    - by Kristopher Ives
    I have a pretty sad networking situation that involves connecting to an open Wireless network and sharing that connection to an Ethernet that is plugged into a Linksys router. This has been done with XP and Windows 7, and it works great with XP. The problem with Windows 7 is that only some DNS will work. I don't know if it's been poisoned on the network above us (which we have no control over), but we've tried clearing the DNS cache as well as moving to using Google's DNS servers (8.8.8.8, 8.8.4.4). Here is a really quick list of sites that won't respond to DNS requests at all via dig, although if I get the IP address I can ping them: facebook.com yuilibrary.com twitter.com A lot of sites do work though. Anyone have an idea? It may be a subnet problem? If anyone wants more info let me know.

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  • Cron stopped working, partially working.

    - by Robi
    Our cron script stopped working in different dates in August. What can be the possible reasons? We did not change anything. Our hosting showed us a log where we can see that cron is executing our scripts. But, nothing is happening in our scripts. If we manually execute the scripts, we're getting correct results like before. I showed the commands to hosting and they showed me that the commands are working. What should I tell my hosting? what should I do? They are php scripts which are executed by CRON and they just post to facebook and twitter. They don't execute any hard or huge things. I even asked my hosting if we broke any rules.

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  • 1 domain.. 2 server and 2 applications

    - by basit.
    i have a site like twitter.com on server one and on server two i have forum, which path is like domain.com/forum on server one i wanted to implement wild card dns and put main domain on it. but on server two i wanted to keep forum separate, i cant give sub-domain forum.domain.com, because all its links are already put in search engines and link back to domain.com/forum. so i was wondering, how can i put domain and wild card dns on server one and still able to give path on server 2 for domain.com/forum (as sub-folder). any ideas? do you think htaccess can do that job? if yes, then how?

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  • Is there a quick way to remove browser decorations

    - by Dane
    I'm finding that more and more applications use browsers as their user interface and I am caught in a dilemma. When browsing I want a browser window to have browser buttons, navigation icons, etc. When I'm using the browser for an application like twitter or yammer then I don't need those and having them just reduces the application area. I would rather save the vertical space and have a very sparse undecorated window. The problem is it does not seem easy to do this. My initial thought was to just install two different browsers. For example use Firefox with all the toolbars and then set IE to show no toolbars. I think this is ok but I would like a cleaner solution. Maybe a plugin in Firefox that turns everything off easily or something.

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  • Firefox's master password does not protect my web accounts

    - by Mehper C. Palavuzlar
    I've set up a master password in Firefox 3.6 but it's not working as I expected. I always save my passwords within Firefox for frequently visited sites like Facebook, Yahoo! mail, Gmail, Twitter etc. and this way I don't have to type in my password every time I open that site. When I open Firefox, it asks for the master password but when I click Cancel, it opens normally, and lets me directly in my Facebook page, or Yahoo! Mail page. Why doesn't it protect my accounts? This way, anyone using my computer can see my accounts and it's totally pointless for me to use this master password. How can I protect my accounts with saved passwords in Firefox?

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  • What resources are best for staying current about information security?

    - by dr.pooter
    What types of sites do you visit, on a regular basis, to stay current on information security issues? Some examples from my list include: http://isc.sans.org/ http://www.kaspersky.com/viruswatch3 http://www.schneier.com/blog/ http://blog.fireeye.com/research/ As well as following the security heavyweights on twitter. I'm curious to hear what resources you recommend for daily monitoring. Anything specific to particular operating systems or other software. Are mailing lists still considered valuable. My goal would be to trim the cruft of all the things I'm currently subscribed to and focus on the essentials.

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  • Weird behaviour with OpenVPN: can not connect to a few websites

    - by Gaby Solis
    My OpenVPN server is Ubuntu 10.04.4 LTS and openvpn version is 2.x My client is on Win 7. He can access most sites but not Youtube, Facebook, Twitter, groups.google.com, etc My server.conf is: local x.x.x.x port 1194 proto udp dev tun ca /etc/openvpn/keys/ca.crt cert /etc/openvpn/keys/server.crt key /etc/openvpn/keys/server.key dh /etc/openvpn/keys/dh1024.pem server 10.8.0.0 255.255.255.0 push "redirect-gateway def1" push "dhcp-option DNS 8.8.8.8" client-to-client keepalive 10 120 comp-lzo persist-key persist-tun status /etc/openvpn/keys/openvpn-status.log verb 4 I can access Youtube etc using SSH Tunnel + SOCKS Proxy, and the Ubuntu server can access all sites. so nothing is wrong with the Ubuntu server. With little information I can provide, I am not looking for a quck solution. How can I debug?

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  • What's the shortest way to post a cropped screenshot on the web?

    - by Borek
    If I want to send someone a piece of my screen this is what I currently do: PrtScr or Alt+PrtScr Open Paint.NET Paste the screen shot Make a selection Crop image to selection Save image to some location - and remember it! Go to some image hosting site (there are plenty of them in the days of Twitter) Click their "Browse" button Browse for the image if I happened to remember the location where I stored it :) Upload the image and obtain the link which I can share This is simply too many steps. I don't usually mind doing steps 1 to 5 but especially steps 6 and 9 are annoying. Jing is pretty close to what I'm looking for but I find their horrible URLs unbearable. If there was something with similar functionality but better or pluggable hosting, that would be great.

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  • Send notification from HTTP bot (RESTful service or whatever)

    - by Kuroki Kaze
    I have very simple bot that gathers and parses web pages. It's on a machine in network, behind NAT (so I cannot setup a web server, for example). I don't have MTA set up. The bot should notify me about changes in parsed pages (once in a hour or two, to one recipient). How can this be done? Is there any RESTful email gateways, like SMS ones? I can set up him a twitter account and use curl to post statuses/DM, but it's a very temporary bot.

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  • How can I follow someone from my non-default account?

    - by JonW
    In Tweetdeck I have two accounts; a default one and a secondary one. I have them both in separate columns. However, when a person crops up in my non-default account column that I want to follow I can't seem to find a way to follow them from that account. Hovering over the 'Follow' button brings up the tooltip saying 'From {@Account A}' but no way to switch to the other account. Aside from opening up the link in my browser, signing into Twitter from my second account and then finding the user that way, can I do it directly from Tweetdeck?

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  • Creating multiple profiles in Windows Mobile

    - by Saif Bechan
    I have a HTC HD2 which runs Windows Mobile 6.5. The way you can integrate different accounts is just amazing. You can integrate facebook,twitter,youtube. You can also sync your mail, and calendar from Hotmail or Gmail. It all works just great. Now my problem is that I have different profiles. I have my personal profile, and on the other side I have work profile. My work email is on Gmail Apps, so I have a mail and calendar there also. I also have a personal facebook account, and one I use for work. So my question is if there is a way of switching between these profiles quickly.

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  • Skype account migration / username change

    - by Kristian Glass
    Some time ago now I created myself a Skype account. I've since amassed a number of contacts, and also realised that the username I chose really isn't one I wish to continue using, for a variety of reasons. Services like Twitter and GitHub offer username-change functionality; I can't find this in Skype. Am I missing something, or does it just not exist? If, as I suspect, it doesn't exist, is there anything I can do to migrate my contacts across to a new, more sensibly-named, account, or am I going to find myself having to manually publicise my account name change and adding contacts to the new account one-by-one?

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  • Can PuTTY be configured to display the following UTF-8 characters?

    - by Stuart Powers
    I'd like to be able to render the characters as seen in this tweet: I saved the tweet's JSON data and wrote a one-liner python script for testing. python -c 'import json,urllib; print json.load(urllib.urlopen("http://c.sente.cc/BUCq/tweet.json"))["text"]' This next image shows the output of this command on two different putty sessions, one with Bitstream Vera Sans Mono font and the other is using Courier New: Next is an example of correct output (I wasn't using PuTTY): The original JSON is at this link using Twitter's API. How can I get PuTTY to display those characters?

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  • App / protocol to tune into live audio and video based on schedule or subscription

    - by Richard
    Many of us have embraced the podcasting revolution enabled by rss feeds and podcatchers. Alot of sites now broadcast live streams of what is eventually edited into a podcast. In most cases listening to the live stream gets you the info several days sooner then the podcast. So I was wondering if anybody knows of a notification protocol / app that allows me to auto tune into certain streams when they go live, or based on a schedule. I imagine twitter could be used for the notification but It'd be better not to be tied to a proprietary service. Example podcasts / live streams noagenda.squarespace.com jupiterbroadcasting.com twit.tv

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  • Displaying unnecessary HTML when showing content from MySQL database.

    - by ThatMacLad
    My homepage pulls in content from my MySQL database to create a blog. I've got it so that it only displays an extract from the posts. For some reason it displays HTML tags as well rather than formatting it using the tags (See picture below). Any help is appreciated. Homepage: <html> <head> <title>Ultan Casey | Homepage</title> <link rel="stylesheet" href="css/style.css" type="text/css" /> </head> <body> <div class="wrapper"> <div id="upperbar"> <a href="#">Home</a> <a href="#">About Me</a> <a href="#">Contact Me</a> <a href="http://www.twitter.com/UltanKC">Twitter</a> <form id="search-form" action="/search" method="get"> <input type="text" id="textarea" size="33" name="q" value=""/> <input type="submit" id="submit" value="Search"/> </form> </div> <div id="banner"> <img src="images/banner.jpg"> </div> <div class="sidebar"></div> <div class="posts"> <?php mysql_connect ('localhost', 'root', 'root') ; mysql_select_db ('tmlblog'); $sql = "SELECT * FROM php_blog ORDER BY timestamp DESC LIMIT 5"; $result = mysql_query($sql) or print ("Can't select entries from table php_blog.<br />" . $sql . "<br />" . mysql_error()); while($row = mysql_fetch_array($result)) { $date = date("l F d Y", $row['timestamp']); $title = stripslashes($row['title']); $entry = stripslashes($row['entry']); $id = $row['id']; ?> <?php echo "<p id='title'><strong><a href=\"post.php?id=". $id . "\">" . $title . "</a></strong></p>"; ?><br /> <div class="post-thumb"><img src="thumbs/<?php echo $id ?>.png"></div> <?php echo htmlspecialchars(substr($entry, 0, 1050)) ?>... <br> <hr><br /> Posted on <?php echo $date; ?> </p> </div> </div> </p <?php } ?> </div> </div> </div> </body> </html> Image:

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  • Broadband Traffic Question

    - by rutherford
    I have a broadband ADSL line with plus.net in the UK. Having checked the modem there is no firewall or any weird features enabled. But since I arrived at the apartment (the broadband already being installed), I cannot log into Twitter nor update any of my wordpress blogs (I can browse them and log in, but cannot save any edits or new posts). It only seems to affect these two sites in their unique ways. If I take the netbook I use in this place out to say a McDonalds or some other wifi access point then these sites work fine again. Anyone know what could possibly be preventing access of the pages in question? The only thing common to these pages are the POST response they are expecting. But POST form submission works fine on other sites...

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  • Finding, which web component is causing problems during page loading

    - by Juhele
    I am using windows version of Firefox 5.0 and last few days I found that on one website (similar focus as stackexchange but in Czech), is something wrong as my browser loads it very slowly (while the connection is ok and never had problems with it). There is also another guy trying to solve the almost the same problem, but no help yet. So I would ask, whether there is some Firefox plugin showing which page components are loading and which could help me to find out the problem. I am writing from office pc so we have blocked all the social networks like FB, Twitter etc. and I also use Adblock Plus - however, deactivating it does not have any effect on it. thanks

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  • Lost support for Web Access on Verizon BlackBerry World Edition

    - by Jimsmithkka
    Hello all, I believe that some silliness has occurred with my blackberry after a OS upgrade. I have 2010 Blackberry world edition phone, purchased off a friend who went iPhone, that at first worked with web on the Verizon network. When i connected it to my PC to transfer contacts, it prompted for an OS upgrade, which I performed. Post-Upgrade I have found that i can no longer access any of the web services: eg. AppWorld, Email, Twitter, Browser. And they all state that i need to upgrade my account to gain access. I had a Storm previous to this that worked fine, and at the VZ store they told me this device is no longer supported (new in 2010 though), and they got me a free "upgrade" to the Blackberry flip. What i could use help with is finding a source stating it is discontinued or a guide that will help me re-enable the web features. I can provide further info later if needed (currently at work with the flip, the WorldEdition is at home).

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  • Compute number of occurrences in a column of a spreadsheet

    - by wnstnsmth
    I have a Google Drive spreadsheet with a single column that holds string values (Twitter screen names) such as "user1", "user1", "UserX", and I would like to count those values so that I can easily craft a bar chart out of it. So the result should be value occurrence ----------------------- user1 2 UserX 1 ... .... Please note, I only want to look for whole words, and not part words. EG, the words 'on' and 'one' appears in the word 'money' - I would not count this (eg, only the word money is counted). Hope that is clear enough. What formula should I use?

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  • video editing tool to color overlay a specific part

    - by Santosh
    I have downloaded a video from YouTube. But the uploader has put some link (their twitter and facebook) for promotional purpose. The links keeps coming up through out the video in the black area (up and down of the video which are black). Thank god that links are on the black part of the video otherwise it would be hard to remove.    Also I want to remove the the last few seconds of the video. I don't want to crop that part. The video is in MP4 format. I don't want to lose the quality in anyway, I won't mind if the file size increases. I want a opensource and free tool. Good if it is available to both Windows and Ubuntu. Here is a link to the video.

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  • Dynamic JSON Parsing in .NET with JsonValue

    - by Rick Strahl
    So System.Json has been around for a while in Silverlight, but it's relatively new for the desktop .NET framework and now moving into the lime-light with the pending release of ASP.NET Web API which is bringing a ton of attention to server side JSON usage. The JsonValue, JsonObject and JsonArray objects are going to be pretty useful for Web API applications as they allow you dynamically create and parse JSON values without explicit .NET types to serialize from or into. But even more so I think JsonValue et al. are going to be very useful when consuming JSON APIs from various services. Yes I know C# is strongly typed, why in the world would you want to use dynamic values? So many times I've needed to retrieve a small morsel of information from a large service JSON response and rather than having to map the entire type structure of what that service returns, JsonValue actually allows me to cherry pick and only work with the values I'm interested in, without having to explicitly create everything up front. With JavaScriptSerializer or DataContractJsonSerializer you always need to have a strong type to de-serialize JSON data into. Wouldn't it be nice if no explicit type was required and you could just parse the JSON directly using a very easy to use object syntax? That's exactly what JsonValue, JsonObject and JsonArray accomplish using a JSON parser and some sweet use of dynamic sauce to make it easy to access in code. Creating JSON on the fly with JsonValue Let's start with creating JSON on the fly. It's super easy to create a dynamic object structure. JsonValue uses the dynamic  keyword extensively to make it intuitive to create object structures and turn them into JSON via dynamic object syntax. Here's an example of creating a music album structure with child songs using JsonValue:[TestMethod] public void JsonValueOutputTest() { // strong type instance var jsonObject = new JsonObject(); // dynamic expando instance you can add properties to dynamic album = jsonObject; album.AlbumName = "Dirty Deeds Done Dirt Cheap"; album.Artist = "AC/DC"; album.YearReleased = 1977; album.Songs = new JsonArray() as dynamic; dynamic song = new JsonObject(); song.SongName = "Dirty Deeds Done Dirt Cheap"; song.SongLength = "4:11"; album.Songs.Add(song); song = new JsonObject(); song.SongName = "Love at First Feel"; song.SongLength = "3:10"; album.Songs.Add(song); Console.WriteLine(album.ToString()); } This produces proper JSON just as you would expect: {"AlbumName":"Dirty Deeds Done Dirt Cheap","Artist":"AC\/DC","YearReleased":1977,"Songs":[{"SongName":"Dirty Deeds Done Dirt Cheap","SongLength":"4:11"},{"SongName":"Love at First Feel","SongLength":"3:10"}]} The important thing about this code is that there's no explicitly type that is used for holding the values to serialize to JSON. I am essentially creating this value structure on the fly by adding properties and then serialize it to JSON. This means this code can be entirely driven at runtime without compile time restraints of structure for the JSON output. Here I use JsonObject() to create a new object and immediately cast it to dynamic. JsonObject() is kind of similar in behavior to ExpandoObject in that it allows you to add properties by simply assigning to them. Internally, JsonValue/JsonObject these values are stored in pseudo collections of key value pairs that are exposed as properties through the DynamicObject functionality in .NET. The syntax gets a little tedious only if you need to create child objects or arrays that have to be explicitly defined first. Other than that the syntax looks like normal object access sytnax. Always remember though these values are dynamic - which means no Intellisense and no compiler type checking. It's up to you to ensure that the values you create are accessed consistently and without typos in your code. Note that you can also access the JsonValue instance directly and get access to the underlying type. This means you can assign properties by string, which can be useful for fully data driven JSON generation from other structures. Below you can see both styles of access next to each other:// strong type instance var jsonObject = new JsonObject(); // you can explicitly add values here jsonObject.Add("Entered", DateTime.Now); // expando style instance you can just 'use' properties dynamic album = jsonObject; album.AlbumName = "Dirty Deeds Done Dirt Cheap"; JsonValue internally stores properties keys and values in collections and you can iterate over them at runtime. You can also manipulate the collections if you need to to get the object structure to look exactly like you want. Again, if you've used ExpandoObject before JsonObject/Value are very similar in the behavior of the structure. Reading JSON strings into JsonValue The JsonValue structure supports importing JSON via the Parse() and Load() methods which can read JSON data from a string or various streams respectively. Essentially JsonValue includes the core JSON parsing to turn a JSON string into a collection of JsonValue objects that can be then referenced using familiar dynamic object syntax. Here's a simple example:[TestMethod] public void JsonValueParsingTest() { var jsonString = @"{""Name"":""Rick"",""Company"":""West Wind"",""Entered"":""2012-03-16T00:03:33.245-10:00""}"; dynamic json = JsonValue.Parse(jsonString); // values require casting string name = json.Name; string company = json.Company; DateTime entered = json.Entered; Assert.AreEqual(name, "Rick"); Assert.AreEqual(company, "West Wind"); } The JSON string represents an object with three properties which is parsed into a JsonValue object and cast to dynamic. Once cast to dynamic I can then go ahead and access the object using familiar object syntax. Note that the actual values - json.Name, json.Company, json.Entered - are actually of type JsonPrimitive and I have to assign them to their appropriate types first before I can do type comparisons. The dynamic properties will automatically cast to the right type expected as long as the compiler can resolve the type of the assignment or usage. The AreEqual() method oesn't as it expects two object instances and comparing json.Company to "West Wind" is comparing two different types (JsonPrimitive to String) which fails. So the intermediary assignment is required to make the test pass. The JSON structure can be much more complex than this simple example. Here's another example of an array of albums serialized to JSON and then parsed through with JsonValue():[TestMethod] public void JsonArrayParsingTest() { var jsonString = @"[ { ""Id"": ""b3ec4e5c"", ""AlbumName"": ""Dirty Deeds Done Dirt Cheap"", ""Artist"": ""AC/DC"", ""YearReleased"": 1977, ""Entered"": ""2012-03-16T00:13:12.2810521-10:00"", ""AlbumImageUrl"": ""http://ecx.images-amazon.com/images/I/61kTaH-uZBL._AA115_.jpg"", ""AmazonUrl"": ""http://www.amazon.com/gp/product/B00008BXJ4/ref=as_li_ss_tl?ie=UTF8&tag=westwindtechn-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B00008BXJ4"", ""Songs"": [ { ""AlbumId"": ""b3ec4e5c"", ""SongName"": ""Dirty Deeds Done Dirt Cheap"", ""SongLength"": ""4:11"" }, { ""AlbumId"": ""b3ec4e5c"", ""SongName"": ""Love at First Feel"", ""SongLength"": ""3:10"" }, { ""AlbumId"": ""b3ec4e5c"", ""SongName"": ""Big Balls"", ""SongLength"": ""2:38"" } ] }, { ""Id"": ""67280fb8"", ""AlbumName"": ""Echoes, Silence, Patience & Grace"", ""Artist"": ""Foo Fighters"", ""YearReleased"": 2007, ""Entered"": ""2012-03-16T00:13:12.2810521-10:00"", ""AlbumImageUrl"": ""http://ecx.images-amazon.com/images/I/41mtlesQPVL._SL500_AA280_.jpg"", ""AmazonUrl"": ""http://www.amazon.com/gp/product/B000UFAURI/ref=as_li_ss_tl?ie=UTF8&tag=westwindtechn-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B000UFAURI"", ""Songs"": [ { ""AlbumId"": ""67280fb8"", ""SongName"": ""The Pretender"", ""SongLength"": ""4:29"" }, { ""AlbumId"": ""67280fb8"", ""SongName"": ""Let it Die"", ""SongLength"": ""4:05"" }, { ""AlbumId"": ""67280fb8"", ""SongName"": ""Erase/Replay"", ""SongLength"": ""4:13"" } ] }, { ""Id"": ""7b919432"", ""AlbumName"": ""End of the Silence"", ""Artist"": ""Henry Rollins Band"", ""YearReleased"": 1992, ""Entered"": ""2012-03-16T00:13:12.2800521-10:00"", ""AlbumImageUrl"": ""http://ecx.images-amazon.com/images/I/51FO3rb1tuL._SL160_AA160_.jpg"", ""AmazonUrl"": ""http://www.amazon.com/End-Silence-Rollins-Band/dp/B0000040OX/ref=sr_1_5?ie=UTF8&qid=1302232195&sr=8-5"", ""Songs"": [ { ""AlbumId"": ""7b919432"", ""SongName"": ""Low Self Opinion"", ""SongLength"": ""5:24"" }, { ""AlbumId"": ""7b919432"", ""SongName"": ""Grip"", ""SongLength"": ""4:51"" } ] } ]"; dynamic albums = JsonValue.Parse(jsonString); foreach (dynamic album in albums) { Console.WriteLine(album.AlbumName + " (" + album.YearReleased.ToString() + ")"); foreach (dynamic song in album.Songs) { Console.WriteLine("\t" + song.SongName ); } } Console.WriteLine(albums[0].AlbumName); Console.WriteLine(albums[0].Songs[1].SongName);}   It's pretty sweet how easy it becomes to parse even complex JSON and then just run through the object using object syntax, yet without an explicit type in the mix. In fact it looks and feels a lot like if you were using JavaScript to parse through this data, doesn't it? And that's the point…© Rick Strahl, West Wind Technologies, 2005-2012Posted in .NET  Web Api  JSON   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Social Shopping

    - by David Dorf
    I've written about various breeds of social shopping in the past, so I decided to give some thought into a categorization with examples. Below I've listed the different types of social shopping I've observed and some companies that support them. Comments and Ratings -- Commenting on products has been around almost as long as e-commerce. Two popular players in this space are BazaarVoice and PowerReviews. Most shoppers prefer relying on peer reviews rather than retailer descriptions, so the influence over sales is very strong. f-commerce -- A new term that was sure to rear its ugly head when retailers started allowing shopping on Facebook, And its all Elastic Path and Alvenda's fault! Co-shopping -- Retailers like Wet Seal are enabling multiple people to shop together online. This is particularly applicable to fashion, where the real-time exchange of opinions is important. I actually tried this with a co-worker and its pretty cool. Bragging -- Blippy is Twitter for shoppers, allowing purchases to be "tweeted" so you can keep up with your friends. I get alerted when friends download music or apps from iTunes because chances are I'll be interested as well. This covert influence is one-up'ed by Snatter, a service that gives people discounts for tweeting or posting promotions from retailers. This is the petri dish of viral marketing. Advice -- Combine the bragging of Blippy and the opinions from BazaarVoice and you'd get ShopSocially, a social network dedicated to spreading product knowledge amongst informed shoppers. I'm sure if I gave it more thought, a few more types would come to mind, but I've got to get back to work. Now is not the time to be blogging at Oracle!

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  • How Social Is Your Contact Center?

    - by Charles Knapp
    More than 75% of consumers have complained on a social site after a poor customer experience. Yet, 70% of companies have little understanding of the social media conversations about their brand. To deliver upon your brand promise, retain customers, and increase their lifetime value, you must deliver great customer experiences across social, mobile, phone, and chat channels. Siloed channels produce poor customer experiences. Social channels must integrate with the people, processes, technology, and traditional channels used to satisfy customers. The more effective a company’s social marketing, the greater the demand for effective social service. However, service is not a job for social marketers. It is a job for service specialists, focused on KPIs such as response time, first contact resolution, satisfaction, churn, retention, and customer lifetime value. Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs, and negligible return on investments. Service leaders should consider carefully how to integrate social channels with their current customer service and support people, processes, technology, and channels. Here is one company realizing success: the pre-integrated Oracle RightNow Social Experience “empowers our contact center operations by enabling our agents to join customer conversations that are happening on social sites like Twitter and Facebook and integrate those conversations into our overall multichannel customer engagement processes.” — Lisa Larson, Drugstore.com

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  • Complete Guide to Symbolic Links (symlinks) on Windows or Linux

    - by Matthew Guay
    Want to easily access folders and files from different folders without maintaining duplicate copies?  Here’s how you can use Symbolic Links to link anything in Windows 7, Vista, XP, and Ubuntu. So What Are Symbolic Links Anyway? Symbolic links, otherwise known as symlinks, are basically advanced shortcuts. You can create symbolic links to individual files or folders, and then these will appear like they are stored in the folder with the symbolic link even though the symbolic link only points to their real location. There are two types of symbolic links: hard and soft. Soft symbolic links work essentially the same as a standard shortcut.  When you open a soft link, you will be redirected to the folder where the files are stored.  However, a hard link makes it appear as though the file or folder actually exists at the location of the symbolic link, and your applications won’t know any different. Thus, hard links are of the most interest in this article. Why should I use Symbolic Links? There are many things we use symbolic links for, so here’s some of the top uses we can think of: Sync any folder with Dropbox – say, sync your Pidgin Profile Across Computers Move the settings folder for any program from its original location Store your Music/Pictures/Videos on a second hard drive, but make them show up in your standard Music/Pictures/Videos folders so they’ll be detected my your media programs (Windows 7 Libraries can also be good for this) Keep important files accessible from multiple locations And more! If you want to move files to a different drive or folder and then symbolically link them, follow these steps: Close any programs that may be accessing that file or folder Move the file or folder to the new desired location Follow the correct instructions below for your operating system to create the symbolic link. Caution: Make sure to never create a symbolic link inside of a symbolic link. For instance, don’t create a symbolic link to a file that’s contained in a symbolic linked folder. This can create a loop, which can cause millions of problems you don’t want to deal with. Seriously. Create Symlinks in Any Edition of Windows in Explorer Creating symlinks is usually difficult, but thanks to the free Link Shell Extension, you can create symbolic links in all modern version of Windows pain-free.  You need to download both Visual Studio 2005 redistributable, which contains the necessary prerequisites, and Link Shell Extension itself (links below).  Download the correct version (32 bit or 64 bit) for your computer. Run and install the Visual Studio 2005 Redistributable installer first. Then install the Link Shell Extension on your computer. Your taskbar will temporally disappear during the install, but will quickly come back. Now you’re ready to start creating symbolic links.  Browse to the folder or file you want to create a symbolic link from.  Right-click the folder or file and select Pick Link Source. To create your symlink, right-click in the folder you wish to save the symbolic link, select “Drop as…”, and then choose the type of link you want.  You can choose from several different options here; we chose the Hardlink Clone.  This will create a hard link to the file or folder we selected.  The Symbolic link option creates a soft link, while the smart copy will fully copy a folder containing symbolic links without breaking them.  These options can be useful as well.   Here’s our hard-linked folder on our desktop.  Notice that the folder looks like its contents are stored in Desktop\Downloads, when they are actually stored in C:\Users\Matthew\Desktop\Downloads.  Also, when links are created with the Link Shell Extension, they have a red arrow on them so you can still differentiate them. And, this works the same way in XP as well. Symlinks via Command Prompt Or, for geeks who prefer working via command line, here’s how you can create symlinks in Command Prompt in Windows 7/Vista and XP. In Windows 7/Vista In Windows Vista and 7, we’ll use the mklink command to create symbolic links.  To use it, we have to open an administrator Command Prompt.  Enter “command” in your start menu search, right-click on Command Prompt, and select “Run as administrator”. To create a symbolic link, we need to enter the following in command prompt: mklink /prefix link_path file/folder_path First, choose the correct prefix.  Mklink can create several types of links, including the following: /D – creates a soft symbolic link, which is similar to a standard folder or file shortcut in Windows.  This is the default option, and mklink will use it if you do not enter a prefix. /H – creates a hard link to a file /J – creates a hard link to a directory or folder So, once you’ve chosen the correct prefix, you need to enter the path you want for the symbolic link, and the path to the original file or folder.  For example, if I wanted a folder in my Dropbox folder to appear like it was also stored in my desktop, I would enter the following: mklink /J C:\Users\Matthew\Desktop\Dropbox C:\Users\Matthew\Documents\Dropbox Note that the first path was to the symbolic folder I wanted to create, while the second path was to the real folder. Here, in this command prompt screenshot, you can see that I created a symbolic link of my Music folder to my desktop.   And here’s how it looks in Explorer.  Note that all of my music is “really” stored in C:\Users\Matthew\Music, but here it looks like it is stored in C:\Users\Matthew\Desktop\Music. If your path has any spaces in it, you need to place quotes around it.  Note also that the link can have a different name than the file it links to.  For example, here I’m going to create a symbolic link to a document on my desktop: mklink /H “C:\Users\Matthew\Desktop\ebook.pdf”  “C:\Users\Matthew\Downloads\Before You Call Tech Support.pdf” Don’t forget the syntax: mklink /prefix link_path Target_file/folder_path In Windows XP Windows XP doesn’t include built-in command prompt support for symbolic links, but we can use the free Junction tool instead.  Download Junction (link below), and unzip the folder.  Now open Command Prompt (click Start, select All Programs, then Accessories, and select Command Prompt), and enter cd followed by the path of the folder where you saved Junction. Junction only creates hard symbolic links, since you can use shortcuts for soft ones.  To create a hard symlink, we need to enter the following in command prompt: junction –s link_path file/folder_path As with mklink in Windows 7 or Vista, if your file/folder path has spaces in it make sure to put quotes around your paths.  Also, as usual, your symlink can have a different name that the file/folder it points to. Here, we’re going to create a symbolic link to our My Music folder on the desktop.  We entered: junction -s “C:\Documents and Settings\Administrator\Desktop\Music” “C:\Documents and Settings\Administrator\My Documents\My Music” And here’s the contents of our symlink.  Note that the path looks like these files are stored in a Music folder directly on the Desktop, when they are actually stored in My Documents\My Music.  Once again, this works with both folders and individual files. Please Note: Junction would work the same in Windows 7 or Vista, but since they include a built-in symbolic link tool we found it better to use it on those versions of Windows. Symlinks in Ubuntu Unix-based operating systems have supported symbolic links since their inception, so it is straightforward to create symbolic links in Linux distros such as Ubuntu.  There’s no graphical way to create them like the Link Shell Extension for Windows, so we’ll just do it in Terminal. Open terminal (open the Applications menu, select Accessories, and then click Terminal), and enter the following: ln –s file/folder_path link_path Note that this is opposite of the Windows commands; you put the source for the link first, and then the path second. For example, let’s create a symbolic link of our Pictures folder in our Desktop.  To do this, we entered: ln -s /home/maguay/Pictures /home/maguay/Desktop   Once again, here is the contents of our symlink folder.  The pictures look as if they’re stored directly in a Pictures folder on the Desktop, but they are actually stored in maguay\Pictures. Delete Symlinks Removing symbolic links is very simple – just delete the link!  Most of the command line utilities offer a way to delete a symbolic link via command prompt, but you don’t need to go to the trouble.   Conclusion Symbolic links can be very handy, and we use them constantly to help us stay organized and keep our hard drives from overflowing.  Let us know how you use symbolic links on your computers! Download Link Shell Extension for Windows 7, Vista, and XP Download Junction for XP Similar Articles Productive Geek Tips Using Symlinks in Windows VistaHow To Figure Out Your PC’s Host Name From the Command PromptInstall IceWM on Ubuntu LinuxAdd Color Coding to Windows 7 Media Center Program GuideSync Your Pidgin Profile Across Multiple PCs with Dropbox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Gadfly is a cool Twitter/Silverlight app Enable DreamScene in Windows 7 Microsoft’s “How Do I ?” Videos Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow

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