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  • Does migrating a site that is 99% several megs of static HTML from Apache to Google App Enging make

    - by JonathanHayward
    I have a large site of mostly static content, and I have entertained migrating to Google App Engine. I am wondering, not so much if it is possible as whether that is cutting a steak with a screwdriver. I see a way to do it in Django that has a bad design smell. Does migrating a literature site that is largely static HTML from Apache to Google App Engine make sense? I'm not specifically asking for a comparison to Nginx or Cherokee; I am interested in whether migrating from a traditional web hosting solution to a more cloudy type of solution recommends itself. The site is JonathansCorner.com, and is presently unavailable ("the magic blue smoke has escaped").

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  • Can anyone recommend a good BSS/OSS platform for a voip provider?

    - by john unkas
    We are a voip startup and want to launch a voip service, while we have the call control platform (broadworks) we are wondering what BSS/OSS platform to use. Our options are to buy a turnkey solution (if it exists) or else to glue together opensource and commerical offerings to create a complete solution. BSS components we're looking for are identity management, billing, rating, product catalogue, subscription management, reporting, etc..

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  • Flexible cloud file storage for a web.py app?

    - by benwad
    I'm creating a web app using web.py (although I may later rewrite it for Tornado) which involves a lot of file manipulation. One example, the app will have a git-style 'commit' operation, in which some files are sent to the server and placed in a new folder along with the unchanged files from the last version. This will involve copying the old folder to the new folder, replacing/adding/deleting the files in the commit to the new folder, then deleting all unchanged files in the old folder (as they are now in the new folder). I've decided on Heroku for the app hosting environment, and I am currently looking at cloud storage options that are built with these kinds of operations in mind. I was thinking of Amazon S3, however I'm not sure if that lets you carry out these kinds of file operations in-place. I was thinking I may have to load these files into the server's RAM and then re-insert them into the bucket, costing me a fortune. I was also thinking of Progstr Filer (http://filer.progstr.com/index.html) but that seems to only integrate with Rails apps. Can anyone help with this? Basically I want file operations to be as cheap as possible.

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  • O que é Social Cloud ou computação em nuvem social?

    - by RED League Heroes-Oracle
    A computação em nuvem está criando novas possiblidades para as empresas em seus negócios, como aproximar-se dos clientes através de ferramentas digitais. Cruzar informações do registro dos clientes armazenadas nos servidores da empresa, com informações sociais, ou seja, com informações disponíveis na internet (redes sociais, blogs, geolocalização). Este cruzamento, certamente, pode ajudar a entender melhor o comportamento de seus consumidores e, através destas análises, realizar diferentes ações para estar cada vez mais próximo ou entender novas necessidades. O comportamento de consumo vem se alterando com o avanço da internet e das novas tecnologias. Integrar estas novas tecnologias ao negócio da empresa é uma grande oportunidade para acompanhar os consumidores e observar novos padrões comportamentais. Estes novos padrões podem apresentar novas oportunidades. Utilizar a computação em nuvem para agregar conhecimento adicional aos que já o possuem pode ser uma das chaves para a transformação da realidade da empresa. Atualmente, como seus consumidores se comportam? O que eles costumam fazer? Viajam mensalmente? Possuem filhos? Estão em busca de novos produtos? Quais produtos buscam? Onde a maior parte de seus consumidores está na hora do lazer? Saber onde estão na hora do lazer pode ser uma ótima oportunidade para que sua marca seja vista! Como você endereça hoje essas questões? As soluções de Social Cloud da Oracle podem te auxiliar! Aproveite e baixe gratuitamenteo e-book – Simplifique sua mobilidade empresarial. E conheça o poder transformacional da mobilidade em seu negócio. LINK PARA DOWNLOAD: http://bit.ly/e-bookmobilidade

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  • How to sync Ubuntu/software/configurations between N computers with free software and/or without a cloud?

    - by skanatek
    Note: this question is not about syncing data in a Dropbox-like way (files, folders), it is more about syncing configurations. I would like to have exactly the same version of Ubuntu with all the software installed and configured both on my Desktop PC and on my Laptop PC (and maybe on my small netbook PC) without using Ubuntu Sync and with minimal maintenance effort (setup once, run for a long time). The use case is the following: I work on my Laptop PC and do some changes to software configuration, for example: configure vim to have a new plugin update the Search Tracker / Recoll file search index configure Thunderbird to have an additional IMAP account ('remember password') add some new bookmarks in Firefox/Chrome change the desktop background image install new software with apt-get install build and install new software with checkinstall etc. I do some 'sync' operation I switch to my Desktop PC and get all the changes from (1) working on the Desktop PC I work on my Desktop PC and do some changes to software configuration, for example: add new directory to the list of directories to be backed up by DejaDup add a new check spelling dictionary to the Libreoffice Writer configure the Terminator software to have colored fonts install new font into the Ubuntu system configure Ekiga to make phone calls etc. I do some 'sync' operation I switch to my Laptop PC and get all the changes from (1) and (4) working on the Laptop PC. Question: What free/open-source software can I use to sync both machines' Ubuntu systems, installed software and configurations? Is it possible to do that without any cloud services? Complementary question: It is obvious that the Desktop PC and the Laptop PC have different hardware configurations. How does the 'sync software' in question deal with video drivers, wlan drivers and their configurations? Note: I do not need all the PCs to be synced at the same time, because I work with only one single machine at once. Note: I considered to use Chef to solve the problem, but it seems that it might be really cumbersome to maintain such a setup. Note: I also considered using a bootable USB with Ubuntu installed (portable Linux), but I am not sure that the video drivers will work then.

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  • Applications on the Web/Cloud the way to go? over Desktop apps?

    - by jiewmeng
    i am currently a mainly web developer, but is quite attracted to the performance and great integration with the OS (eg. Windows 7, Jump Lists, Taskbar Thumbnails, etc) something like WPF/C# can provide to the user, improving workflow and productivity. privacy and performance seems like a major downside of web/cloud apps compared to desktop apps. applications on the cloud/web work on the go, increased popularity of smartphones/netbooks majority of users may not benefit as much from increased performance of desktop apps, eg. internet surfing, word processing, probably benefit more from decreased startup times, lower costs and data on the cloud desktop applications increased performance benefits power users like 3D rendering, HD video/photo editing, gamers (i wonder if such processing maybe offset to cloud processing) integration with OS increases productivity (maybe such features can be adapted to a web version? maybe with a local desktop app to work with Web App API) more control over privacy (maybe fixed by encryption?) local data access (esp. large files) guaranteed and fast (YouTube HD fast enough most of the time) work not affected by intermittent/slow/availability internet connections (i know this is changing tho) what do you think?

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  • What's a good Game development platform for a platformer game with these characteristics?

    - by Joe
    Yes, I know, the best way to make an indie game is to learn to code. I've got some scripting experience, but I want to do worldbuilding with already-existing tools (and communities surrounding those tools), and I've been really impressed with games like An Untitled Story that were made with pre-packaged toolsets at their core, like Game Maker. :) So I'm planning to make my game using either Game Maker or something like it. The basic parameters of my planned game: -2D platformer. -Physics/speed akin to Sonic the Hedgehog. -Large, non-linear world, flowing as seamlessly as possible -- think Super Metroid, but without the forced screen transitions. The first two points have me leaning toward Game Maker -- Plenty of 2D platformers have been made with it, and there are serviceable, openly available Sonic-the-Hedgehog-style physics engines for it that could be adapted to my needs with minimal muss and fuss. But the third makes me antsy -- from what limited information I hear, Game Maker has problems with large levels/boards/screens/whateveryoucallthem, thus necessitating transitions between screens. I want to avoid that if at all possible -- it would, I believe, fundamentally alter the flow of the game. I understand that generally speaking, the more you have loaded into memory the more things are going to chug (especially for a one-size-fits-all game development platform that isn't a model of efficient coding), but I'm hoping there are systems that can un-load objects that are sufficiently far offscreen and thus better produce seamlessness. Any thoughts, people? :) The sooner I can get a basic pre-fab physics engine and world-building program up and running, the sooner I can start prototyping areas and generally tooling around. Should I be looking at Game Maker, or elsewhere? (My current plan is to more-or-less build the game prototype-style, then worry about art and sound at the very end once the damn thing is playable.)

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  • Is Apple getting out of the general purpose development platform business?

    - by Charles E. Grant
    I've been doing general ANSI C/Console C++/Java/Web development on Mac hardware for about ten years. I make no claims of objective superiority over other platforms, it just satisfies my personal tastes. With the success of the iPhone and the related App store there was some speculation that Apple would get out of the general purpose computer market, and become a closed software ecosystem, focusing on consumer appliances. I pooh-poohed the speculation at the time, but this week Apple announced that a) they were opening an App store for the Mac, b) Java applications would not be eligible for the App store, c) the Apple JVM was being deprecated and might not be available for future releases of OS X. I'm not a Java developer per se, but I work in a research lab that occasionally writes Java applications, and also depends on tools written Java. This has the potential to be a huge pain in the butt for us. As of now, there is no other JVM for OS X that we can point our end users to. Soy Latte and OpenJDK might be appropriate for developers, but the complexity of the installation makes them inappropriate for end users. Eventually I expect Oracle/SUN will produce a replacement JVM for OS X. More worrisome to me is that Apple used to specifically advertise that it was an excellent platform for scientific development, because they supported all major language platforms. Is the deprecation of their JVM a sign that this market no longer interests them?

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  • Should I think about switching to another platform as a .Net developer? [closed]

    - by A. Karimi
    I’ve been a developer for about 10 years and I’ve almost worked on Microsoft stack. At the last several years I’ve been introduced to some good practices such as IoC and other primary design patterns. Now I feel so much comfortable using these patterns and concepts and I’m very angry why we didn’t do that earlier! They exist and used by many developers since more than 5 years ago but why I and many of my colleagues began using them a little later. As you may know Java developers are more ahead in these fields (concepts, patterns and …) than .Net developers. Am I right? Now the question is, “Why we (as .NET developers) weren’t ahead so much? Isn’t it because we are using Microsoft stack?”. I know ALT.NET but why we are trying make a closed ecosystem open and finding alternatives for Microsoft Echo Chamber, while there are natively open ecosystems like Java!? I've always liked most of the Microsoft works very much but I’m worried about this issue. I am even ask myself should I move to another platform?

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  • Massive Affiliate Shopping Platform. Is WordPress really suitable? [closed]

    - by SPI
    I am working on an online shopping platform that acquires it's data from various affiliate programs through XML files. I am talking hundreds and thousands of items per program here that change often if they go out of stock. My clients choice of CMS was WordPress. I am guessing he assumed the user friendly interface would make life easy for him. However, the fact that he hired me to parse the XML files, store data in the back-end and basically make everything work tells me he had very little clue about what he was getting himself into. My impression is that WordPress has a very specific way of handling data as it divides everything into categories/sub-categories in the back-end which is very counter intuitive to a business model where data exists in numbers of over hundreds and thousands of items and is further cross referenced by programs so that any change in the programs XML file can easily be reflected products page. Conclusion I have a very specific database model implemented for handling my clients needs. However, this model conflicts with how wordpress chooses to save data in the back-end natively. I am absolutely convinced WordPress is geared towards anything that might resemble a blog and definitely not THIS. I am thinking about asking my client to shift to a custom CMS. Before making my pitch though, I wanted to run this by the stack community. Thanks for the input in advance.

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  • Projected Results: Sound project management practices, combined with a complete technology platform, have an immediate and lasting impact on an organization’s bottom line.

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Article By: Alan Joch, is a business and technology writer who specializes in enterprise applications, cloud computing, mobile computing, and the Web. It’s no secret that complex, large-scale projects need close management controls to ensure that they’re delivered on time and on budget. But now there’s growing evidence that failing to meet these goals can have far-reaching consequences, not only for the reputations and value of individual organizations but also for the tenure of their top executives. Government watchdogs forced one large contractor to suspend a multibillion-dollar defense program—and delay payment receipts—until a better management system was launched to more accurately track spending, project milestones, and other fundamental metrics. Significant delays in the opening of the £4.3 billion Terminal 5 at Heathrow Airport impaired an airline’s operations and contributed to a drop in its share prices. These real-world examples are noteworthy because of the huge financial risks they created. They’re also far from being isolated cases. Research by the Economist Intelligence Unit found that only 11 percent of companies claimed they delivered expected ROI on major capital projects 90 percent of the time or more. In addition, 12 percent of respondents said they achieved planned ROI less than half the time. According to Phil Thornton, lead consultant at the analyst firm Clarity Economics, the numbers demonstrate obvious challenges related to managing risks, accurately predicting ROI, and consistently delivering bottom-line growth for major capital investments “Portfolio management is a path to improve your organization’s competitive advantage. It helps make sure your organization is investing in the right things and not spending its time on things that are not delivering the intended results for the firm.” Read the full article here

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  • How to create a virtual network with Azure Connect

    - by Herve Roggero
    If you are trying to establish a virtual network between machines located in disparate networks, you can either use VPN, Virtual Network or Azure Connect. If you want to establish a connection between machines located in Windows Azure, you should consider using the Virtual Network service. If you want to establish a connection between local machines and Virtual Machines in Windows Azure, you may be able to use your existing VPN device (assuming you have one), as long as the device is supported by Microsoft. If the VPN device you are using isn’t supported, or if you are trying to create a virtual network between machines from disparate networks (such as machines located in another cloud provider), you can use Azure Connect. This blog post explains how Azure Connect can help you create virtual networks between multiple servers in the cloud, various servers in different cloud environments, and on-premise. Note: Azure Connect is currently in Technical Preview. About Azure Connect Let’s do a quick review of Azure Connect. This technology implements an IPSec tunnel from machines to to a relay service located in the Microsoft cloud (Azure). So in essence, Azure Connect doesn’t provide a point-to-point connection between machines; the network communication is tunneled through the relay service. The relay service in turn offers a mechanism to enforce basic communication rules that you define through Groups. We will review this later. You could network two or more VMs in the Azure cloud (although you should consider using a Virtual Network if you go this route), or servers in the Azure cloud and other machines in the Amazon cloud for example, or even two or more on-premise servers located in different locations for which a direct network connection is not an option. You can place any number of machines in your topology. Azure Connect gives you great flexibility on how you want to build your virtual network across various environments. So Azure Connect makes sense when you want to: Connect machines located in different cloud providers Connect on-premise machines running in different locations Connect Azure VMs with on-premise (if you do not have a VPN device, or if your device is not supported) Connect Azure Roles (Worker Roles, Web Roles) with on-premise servers or in other cloud providers The diagram below shows you a high level network topology that involves machines in the Windows Azure cloud, other cloud providers and on-premise. You should note that the only required component in this diagram is the Relay itself. The other machines are optional (although your network is useful only if you have two or more machines involved). Relay agents are currently available in three geographic areas: US, Europe and Asia. You can change which region you want to use in the Windows Azure management portal. High Level Network Topology With Azure Connect Azure Connect Agent Azure Connect establishes a virtual network and creates virtual adapters on your machines; these virtual adapters communicate through the Relay using IPSec. This is achieved by installing an agent (the Azure Connect Agent) on all the machines you want in your network topology. However, you do not need to install the agent on Worker Roles and Web Roles; that’s because the agent is already installed for you. Any other machine, including Virtual Machines in Windows Azure, needs the agent installed.  To install the agent, simply go to your Windows Azure portal (http://windows.azure.com) and click on Networks on the bottom left panel. You will see a list of subscriptions under Connect. If you select a subscription, you will be able to click on the Install Local Endpoint icon on top. Clicking on this icon will begin the download and installation process for the agent. Activating Roles for Azure Connect As previously mentioned, you do not need to install the Azure Connect Agent on Worker Roles and Web Roles because it is already loaded. However, you do need to activate them if you want the roles to participate in your network topology. To do this, you will need to click on the Get Activation Token icon. The activation token must then be copied and placed in the configuration file of your roles. For more information on how to perform this step, visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg432964.aspx. Firewall Rules Note that specific firewall rules must exist to allow the agent to communicate through the Relay. You will need to allow TCP 443 and ICMPv6. For additional information, please visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg433061.aspx. CA Certificates You can optionally require agents to sign their activation request with the Relay using a trusted certificate issued by a Certificate Authority (CA). Click on Activation Options to learn more. Groups To create your network topology you must first create a group. A group represents a logical container of endpoints (or machines) that can communicate through the Relay. You can create multiple groups allowing you to manage network communication differently. For example you could create a DEVELOPMENT group and a PRODUCTION group. To add an endpoint you must first install an agent that will create a virtual adapter on the machine on which it is installed (as discussed in the previous section). Once you have created a group and installed the agents, the machines will appear in the Windows Azure management portal and you can start assigning machines to groups. The next figure shows you that I created a group called LocalGroup and assigned two machines (both on-premise) to that group. Groups and Computers in Azure Connect As I mentioned previously you can allow these machines to establish a network connection. To do this, you must enable the Interconnected option in the group. The following diagram shows you the definition of the group. In this topology I chose to include local machines only, but I could also add worker roles and web roles in the Azure Roles section (you must first activate your roles, as discussed previously). You could also add other Groups, allowing you to manage inter-group communication. Defining a Group in Azure Connect Testing the Connection Now that my agents have been installed on my two machines, the group defined and the Interconnected option checked, I can test the connection between my machines. The next screenshot shows you that I sent a PING request to DEVLAP02 from DEVDSK02. The PING request was successful. Note however that the time is in the hundreds of milliseconds on average. That is to be expected because the machines are connecting through the Relay located in the cloud. Going through the Relay introduces an extra hop in the communication chain, so if your systems rely on high performance, you may want to conduct some basic performance tests. Sending a PING Request Through The Relay Conclusion As you can see, creating a network topology between machines using the Azure Connect service is simple. It took me less than five minutes to create the above configuration, including the time it took to install the Azure Connect agents on the two machines. The flexibility of Azure Connect allows you to create a virtual network between disparate environments, as long as your operating systems are supported by the agent. For more information on Azure Connect, visit the MSDN website at http://msdn.microsoft.com/en-us/library/windowsazure/gg432997.aspx. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net. Special Thanks I would like thank those that helped me figure out how Azure Connect works: Marcel Meijer - http://blogs.msmvps.com/marcelmeijer/ Michael Wood - Http://www.mvwood.com Glenn Block - http://www.codebetter.com/glennblock Yves Goeleven - http://cloudshaper.wordpress.com/ Sandrino Di Mattia - http://fabriccontroller.net/ Mike Martin - http://techmike2kx.wordpress.com

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  • Slow RDP after server joins domain

    - by Chris Grove
    We're having RDP issues with Amazon cloud servers that we recently joined to an Active Directory domain. The setup is: A local office network A virtual private cloud in Amazon An IPSec tunnel between the two networks A number of Windows 2008 R2 servers on both networks An AD domain (call it abc.net), with one domain controller in each network. The domain controllers are both new, fresh installs. Before we had the domain set up we had local accounts for the cloud computers which were used for RDP access. Our idea was to get all of the servers on to the domain so we could use domain logins instead of per-server local logins. Before the cloud servers were in the domain, RDP (from the office network or through a VPN to the cloud) worked great. After we joined the cloud servers to the domain, RDP from the office became very slow - a few minutes to log in, long frequent pauses when the interface is unresponsive, generally just a slow and frustrating experience. This is a problem regardless of whether a domain or local login is used for RDP. Oddly, when outside of the office network and connecting to the cloud directly with the VPN, RDP is still very responsive. Any idea why RDP from office to cloud is suddenly very slow after the cloud servers join the domain? What can I look at in our configuration to address this? Any help is greatly appreciated.

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  • Backing up my Windows Home Server to the Cloud&hellip;

    - by eddraper
    Ok, here’s my scenario: Windows Home Server with a little over 3TB of storage.  This includes many years of our home network’s PC backups, music, videos, etcetera. I’d like to get a backup off-site, and the existing APIs and apps such as CloudBerry Labs WHS Backup service are making it easy.  Now, all it’s down to is vendor and the cost of the actual storage.   So,  I thought I’d take a lazy Saturday morning and do some research on this and get the ball rolling.  What I discovered stunned me…   First off, the pricing for just about everything was loaded with complexity.  I learned that it wasn’t just about storage… it was about network usage, requests, sites, replication, and on and on. I really don’t see this as rocket science.  I have a disk image.  I want to put it in the cloud.  I’m not going to be be using it but once daily for incremental backups.  Sounds like a common scenario.  Yes, if “things get real” and my server goes down, I will need to bring down a lot of data and utilize a fair amount of vendor infrastructure.  However, this may never happen.  Offsite storage is an insurance policy.   The complexity of the cost structures, perhaps by design, create an environment where it’s incredibly hard to model bottom line costs and compare vendor all-up pricing.  As it is a “lazy Saturday morning,” I’m not in the mood for such antics and I decide to shirk the endeavor entirely.  Thus, I decided to simply fire up calc.exe and do some a simple arithmetic model based on price per GB.  I shuddered at the results.  Certainly something was wrong… did I misplace a decimal point?  Then I discovered CloudBerry’s own calculator.   Nope, I hadn’t misplaced those decimals after all.  Check it out (pricing based on 3174 GB):   Amazon S3 $398.00 per month $4761 per year Azure $396.75 per month $4761 per year Google $380.88 per month $4570.56 per year   Conclusion: Rampant crack smoking at vendors.  Seriously.  Out. Of. Their. Minds. Now, to Amazon’s credit, vision, and outright common sense, they had one offering which directly addresses my scenario:   Amazon Glacier $31.74 per month $380.88 per year   hmmm… It’s on the table.  Let’s see what it would cost to just buy some drives, an enclosure and cart them over to a friend’s house.   2 x 2TB Drives from NewEgg.com $199.99   Enclosure $39.99     $239.98   Carting data to back and forth to friend’s within walking distance pain   Leave drive unplugged at friend’s $0 for electricity   Possible data loss No way I can come and go every day.     I think I’ll think on this a bit more…

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  • ArchBeat Link-o-Rama for 2012-06-26

    - by Bob Rhubart
    Software Architecture for High Availability in the Cloud | Brian Jimerson Brian Jimerson looks at the paradigm shifts from machine-based architectures to cloud-based architectures when designing fault tolerance, and how enterprise applications need to be engineered to ensure the highest level of availability in the cloud. SOA, Cloud & Service Technology Symposium 2012 London - Special Oracle Discount Registration is now open for one of the premier SOA, Cloud, and Service Technology events. Once again, the Oracle community is well-represented in the session schedule. And now you can save on registration with a special Oracle discount code. Progress 4GL and DB to Oracle and cloud | Tom Laszewski "Getting from client/server based 4GLs and databases where the 4GL is tightly linked to the database to Oracle and the cloud is not easy," says cloud migration expert Tom Laszewski. "The least risky and expensive option...is to use the Progress OpenEdge DataServer for Oracle." Embrace 'big data' now or fall behind the competition, analyst warns | TechTarget TechTarget's Mark Brunelli's story says, in essence, that Big Data is not your fathers Business Intelligence. Calculating the Size (in Bytes and MB) of a Oracle Coherence Cache | Ricardo Ferreira Ferreira illustrates a programmatic way to use the Oracle Coherence API to calculate the total size of a specific cache that resides in the data grid. WebCenter Portal Tutorial Part 7: Integrating Discussions and Link service | Yannick Ongena The latest chapter in Oracle ACE Yannick Ongena's ongoing series. How to Setup JDeveloper workspace for ADF Fusion Applications to run Business Component Tester? | Jack Desai Helpful technical tips from yet another member of the Oracle Fusion Middleware Architecture Team. Big Data for the Enterprise; Software Architecture for High Availability in the Cloud; Why Cloud Computing is a Paradigm Shift - And Why It Isn't This week on the OTN Solution Architect Homepage, along with an updated events list and this weeks list of selected community blog posts. Worst Practices for Big Data | Dain Hansen Dain Hansen shares some insight on what NOT to do if you want to captialize on Big Data. Free Virtual Developer Day - Oracle Fusion Development | Grant Ronald "The online conference will include seminars, hands-on lab and live chats with our technical staff including me!" says Grant Ronald. "And the best bit, it doesn't cost you a single penny. It's free and available right on your desktop." Penguin is Getting Ready for Oracle OpenWorld 2012 | Zeynep Koch Linux fan? Check out Zeynep Koch's post for a list of Linux-based sessions at Oracle OpenWorld 2012 in San Francisco. Amazon Web Services (AWS) Autoscaling | Frank Munz "Autoscaling on AWS can only be configured with lengthy commands from the command line but not from the web cased AWS console," says Frank Munz. "Getting all the parameters right can be tricky." He demonstrates one easy example in this video. Oracle Fusion Applications Design Patterns Now Available For Developers | Ultan O'Broin "These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight," says O'Broin. How Much Data Is Created Every Minute? [INFOGRAPHIC] | Mashable Explaining what the "Big" in Big Data really means -- and it's more than a little mind-boggling. Thought for the Day "Real, though miniature, Turing Tests are happening all the time, every day, whenever a person puts up with stupid computer software." — Jaron Lanier Source: SoftwareQuotes.com

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  • MOSSt 2010 Hosting :: Dialog Platform in SharePoint 2010 & How to Open the Edit Form Dialog for List Item

    - by mbridge
    One of the New User Interface Platforms in SharePoint 2010 is ‘The Dialog Platform’ A dialog is essentially a <div> which gets visible on demand and renders the HTML using a background overlay creating a modal dialog like user experience. We can show an existing div from within the page or a different page using a URL inside the dialogs. When we pass the URL to the dialog it looks for the Querystring parameter “IsDlg=1”. If this parameters exists than it would dynamically load the "/_layouts/styles/dlgframe.css” file. This file overrides the “s4-notdlg” class items as “display:none”, which means that all items with this class would not get displayed in Dialog Mode.  So if we go to the v4.master page we can see that this class is used by the Ribbon control to hide the ribbon when in dialog mode: How to open the Edit Form Dialog for List Item: In SharePoint 2010 The URL for opening the Edit Form of any list item looks like something like this : http://intranet.contoso.com/<SiteName>/Lists/<ListName>/EditForm.aspx?ID=1&IsDlg=1 ID is the list item row identifier and as discussed above the IsDlg is for the dialog mode. Now to open a dialog we need to use the SP.UI.ModalDialog.showModalDialog method from the ECMAScript Client Object model and pass in the url of the page, width & height of the dialog and also a callback function in case we want some code to run after the dialog is closed. <script type="text/javascript">          //Handle the DialogCallback callback               function DialogCallback(dialogResult, returnValue){               }             //Open the Dialog           function OpenEditDialog(id){             var options = { url:&quot;http://intranet.contoso.com/<SiteName>/Lists/<ListName>/EditForm.aspx?ID=&quot; + id + &quot;&amp;IsDlg=1&quot;,              width: 700,              height: 700,              dialogReturnValueCallback: DialogCallback              };             SP.UI.ModalDialog.showModalDialog(options);           } </script> The .js files for the ECMAScript Object Model (SP.js, SP.Core.js, SP.Ribbon.js, and SP.Runtime.js ) are installed in the %ProgramFiles%\Common Files\Microsoft Shared\web server extensions\14\TEMPLATE\LAYOUTS directory. Here is a good MSDN link explaining the Client Object Model Distribution and Deployment options available in SharePoint 2010 and this is the lowest costSharePoint 2010 Provider.

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  • ???TCO?????????!? WebLogic Server vs. JBoss Enterprise Application Platform

    - by Tatsuhiro Yamaguchi
    WebLogic Server?????????????Java EE??????????·?????JBoss Enterprise Application Platform(EAP)????????????????WebLogic Server?????????JBoss EAP????????????????????????????????????????TCO(??????)???????????...?????????????????????????1?????????????????????????????????TCO?JBoss EAP??WebLogic Server??????????????????????(???) ????????????????????????WebLogic Server??Java????????????? Java EE??????????·???????????WebLogic Server????????????????????·?????????????????????JBoss EAP??JBoss EAP?????????????????????·??????????????????????????????????????????????????????????????????? ????????·?????????????????????????????????1?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????Java??????????????????????????Java SE 6?????????????2013?2????????????????????????????????????????? ?????? Java SE 6????????????????(Oracle Technology Network) ???????????????JBoss EAP 5????Java SE 6??????????2013?2??????????????????????????????????????? ?????2012?8????????????JBoss EAP 6????????? ????Java SE 7?????????Java SE 7?????????????2014?7??????????JBoss EAP 6????????????2013??????????????????????????????Java SE 7???????????????1????????????????????????????Java SE 7????????????????????Java SE??????????????????????????????? ???????WebLogic Server??????????????????Java SE???????????????????Java SE 6?2016?12????Java SE 7?????2019?7???????????????????????????????????????????WebLogic Server????????????????????????????????Java SE??????????? JBoss EAP?????????????????Java SE????????????Java SE???????????????????????WebLogic Server??????????????????JBoss EAP?????????????????????????????????? ??????????????????WebLogic Server?????????????????? ??????????????????JBoss EAP?WebLogic Server????????????1????????????????WebLogic Server????????????????????????????????????????????????????????????????? ???JBoss EAP?????????????????????????????????????????????????????????????????????????????????????????WebLogic Server??????????????????????? ?????????????????????????????????????????????WebLogic Server?JBoss EAP?????????????????????????????????????????????????????????????????????????????????????????????????????WebLogic Server?JBoss EAP????????????? ??????????????? 3~6????????WebLogic Server????????????????????????WebLogic Server??? ??????????????????????????????????????????????????? JBoss EAP??2????????????24??365????????????Premium?????(??~??)9?~5????????????Standard??????????????????????????(CPU?????????????16??)???????????6???????????????????? · JBoss EAP Standard · JBoss EAP Premium » ???????:?0 » ???????:?0 » ??????:?85?/1?? » ??????:?125?/1?? » 6?????:?85?×6?=?510? » 6?????:?125?×6=?750? ???WebLogic Server???????????????????????????????/?????????CPU??????(CPU????????)?8???CPU?2?(CPU???=16??)??????????????????????6?????????????? · WebLogic Server Standard Edition » ???????:?216?(?108?×2CPU) » ????:?48?/1??(?24?×2CPU) ?????????22% » 6?????:?216+?48?×6=?504? ????JBoss EAP Standard??Premium?WebLogic Server Standard Edition???????????????????? ???????JBoss EAP Premium???3?????Standard??6????????????? ???????????WebLogic Server Standard Edition?????????????????????JBoss EAP????CPU??????????WebLogic Server Standard Edition?CPU?????????????1CPU????????????????????WebLogic Server Standard Edition????????????? ?????WebLogic Server??Java???????????????????????????????????????JBoss EAP?????????????Java SE????????????????????????WebLogic Server???????? ????WebLogic Server???????????????????????????????????JBoss EAP???????????????????????????????????????WebLogic Server?????????????????????WebLogic Server??????????????·??????????????????? ???2012?9????Oracle Technolorgy Network???????????WebLogic Server???????????????????????????????????????????????????????? ????????????????????????????????JBoss EAP????TCO???????????????????????????????????WebLogic Server????????????????????????????WebLogic Server????????????????????????????????????????????

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  • Additional new content SOA & BPM Partner Community

    - by JuergenKress
    Oracle Fusion Middleware 12c (12.1.2.0.0) Released - Download (OTN, eDelivery) Whitepaper: Next Generation Service Integration Platform - PDF SOA Maturity This article in the Industrial SOA series offers exploration of the fundamentals of applying a factory approach to modern service-oriented software development. Read the article. Enterprise Service Bus The fifth article in the Industrial SOA series answers to some of the most important questions about the use of an enterprise service bus, using concrete examples to clarify areas of application that can be deemed correct for ESBs. Read the article. DevOps, Cloud, and Role Creep DevOps and cloud computing are changing the IT industry - and changing IT roles. An panel of community members discusses what’s happening and how it might affect your job. Listen to the podcast. Industrial SOA - Now chapters 1 to 5 available | Torsten Winterberg White Paper: Cloud Integration - A Comprehensive Solution White Paper: Next Generation Service Integration Platform : SOA Suite on Exalogic IT Briefcase Interview: An Integrated Approach to Mobile, Cloud, and API Management Technologies with Oracle Fusion Middleware Webcast: Oracle Cloud Integration – Information Week Webcast eBook: Oracle SOA Suite – In the Customers’ Words Podcast: Cloud Integration Transitioning from TIBCO to Oracle SOA Suite – Part 1 Events: Oracle Simplifying Integration of Cloud and On-Premise New B2B Book Published for Oracle SOA B2B 11g Get Fast-Data Accelerator in Your Hands Today: Mobile Data Offloading for Telecom Fast Data Accelerator - Blog New Oracle Process Accelerators in Financial Services & Teleco Detect, Analyze, Act Fast with BPM Improving the Quality of Healthcare with BPM Engineers Australia Improves and Automates Business Processes and Completes Engineer Enrollments up to 90% Faster with Middleware Platform - Case Study | PPT Specialized Partner Ataway on BPM Practice - Video eProseed Delivers Processes Skillfully with Oracle BPM Suite - Video Yarra Valley Water Uses SOA and BPM for Orchestration, Re-use and Visibility - Video Victoria University Discusses Oracle SOA & Oracle BPM - Video SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • New partnership allows auto-transposition of client/server application to Windows Azure

    - by Webgui
    The economics of IT is changing rapidly, and organizations are searching to widen and secure availability of their systems and at the same time lower costs which is exactly what the cloud meant to do. Running your systems on Microsoft’s Windows Azure cloud for example would improve and secure the availability, accessibility and scalability (both up and down) of your systems and support the new IT economics. However, in order to take advantage of the cloud's promise of lower cost of ownership, the applications must be built or adjusted to work on that platform and in most cases this is not a simple task.  Even existing web applications cannot always be transferred to Azure without some changes, and for client/server applications, the task is way more challenging even to the point where it seems impossible. The reason is the gaps between the client/server desktop technology and the cloud's. For that reason, most of the known methodologies to migrate existing client/server applications actually involve rewrite of the desktop systems for the cloud. A unique approach is introduced by Visual WebGui which creates a virtualization layer atop ASP.Net web server, it moves the transformed or generated .Net code to that layer, and then using a patent pending protocol it renders a user interface within a plain browser. The end result is pure .NET code that is a base code for a pure rich web application and now due to a collaboration with Microsoft Windows Azure Visual WebGui provides the shortest path from client/server to the Azure cloud by being able to handle close to 95% of the transformation to the cloud platform in an automatic way. Application Migration to Azure without migraines More information about the Instant CloudMove Azure solution here.

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  • links for 2010-12-17

    - by Bob Rhubart
    Overview of Oracle Enterprise Manager Management Packs How does Oracle Enterprise Manager Grid Control do so much across so many different systems? Porus Homi Havewala has the answers.  (tags: oracle otn grid soa entarch) How to overcome cloud computing hurdles - Computerworld What does it take to go from 'we should move to the cloud' to a successful cloud computing strategy? This excerpt from Silver Clouds, Dark Linings offers advice on crossing cloud chasms and developing a successful roadmap. (tags: ping.fm) Security in OBIEE 11g, Part 2 Guest blogger Pravin Janardanam continues the discussion about OBIEE 11g Authorization and other Security aspects. (tags: oracle otn security businessintelligence obiee) Oracle Fusion Middleware Security: A Quick Note about Oracle Access Manager 11g and WebLogic "OAM 11g integrates with WebLogic using the very same components used to integrate OAM 10.1.4.3. Under most circumstances, that means using the OAM Identity Asserter...which asserts the OAM_REMOTE_USER header as the user principal in the JAAS subject." - Brian Eidelman (tags: WebLogic oracle) Comparison Between Cluster Multicast Messaging and Unicast Messaging Mode Weblogic wonders!!! "When servers are in a cluster, these member servers communicate with each other by sending heartbeats and indicating that they are alive. For this communication between the servers, either unicast or multicast messaging is used." -- Divya Duryea (tags: weblogic oracle) Ron Batra: Cloud Computing Series: IV: Database.com, ExaData on Demand and connecting the dots Oracle ACE Direct Ron Batra offers his assessment of recent rumblings in the Cloud. (tags: oracle otn oracleace cloud database)

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  • Oracle OpenWorld 2011????WebLogic Server?????????|WebLogic Channel|??????

    - by ???02
    2011?10?2?~6??????????????????????Oracle OpenWorld 2011???????????????????????????????????????????????????WebLogic Server??????????????????????? Fusion Middleware?????? ???????? ?????????????????????????WebLogic Server??????????????????(???)????????????????WebLogic Server――Oracle OpenWorld 2011??????????·?????????????????????????????????????????WebLogic Server?????????????????????????????????WebLogic Server?????????????????????? Oracle OpenWorld 2011???????????????????????????????Oracle Fusion Financial Management????????????????Oracle Fusion Human Capital Management????????????????Oracle Fusion Supply Chain Management???????????????????Oracle Fusion Applications??????????????WebLogic Server????????????????????????????????????????? ?????????????????????·????????????????????????Oracle Fusion Middleware???????????????????????????????????????????????Development Tools???Cloud Application Foundation???Enterprise Management??3???????WebLogic Server??Oracle Coherence?Oracle Tuxedo?????Cloud Application Foundation???????????? ????????????????????????WebLogic Server?????????????????????????????????????????????????????――Oracle OpenWorld 2011??????????????????·????????Oracle Public Cloud????????????Oracle Public Cloud??????WebLogic Server????????????????? ??????????·????·???????Oracle Public Cloud???????·?????1????Java?????????????????????PaaS???WebLogic Server??????????????????????????????Java EE????????????????????????????????????????????????????????????????????????????????????????????????――WebLogic Server????????????????????????? ??????????Oracle Database??????????????WebLogic Server??Oracle Real Application Clusters(RAC)?????????????Oracle Database????????????????????Active GridLink for RAC???????????????????????????????????????WebLogic Server???????????????????????????????????????? ?????????????WebLogic Server???????????Java EE 6????????????????????????????·???????GlassFish 3???Java EE 6????????????WebLogic Server???????????????????????????????WebLogic Server?Java EE 6??????????????·??????????????Java EE 6?????????????????????????????????????? ??Java EE 6????????????????????????????????????????????Web???????????Java EE?????????Web Profile?????????????????WebLogic Server?????????????????????????????????????????????????????????????Oracle Exalogic Elastic Cloud――??????WebLogic Server??????????????·???????????Oracle Exalogic Elastic Cloud??????????????????????????????????? ???WebLogic Server???????????????????·????????????????????????????????????????????????????????????????????????????????????????????????Oracle VM 3.0 for Exalogic?????????????????????????????Exalogic????????????????????????????????????????????????????????????? ?????????????????????Exalogic Control????????????????????????????????????Oracle Enterprise Manager???????????????????????????????????? ???Java EE??????????????????????Virtual Assembly Builder??Exalogic????????????????????????Java EE???????????????????????????????1????????????Exalogic?????????????????? ?????????????????Exalogic??????????InfiniBand????????????Exabus???Oracle Coherence?Oracle Tuxedo??????????????????????Exabus????Exalogic???????????????????????????????????????――Exabus???????????????????????????????? ?????????I/O?????????????????????????·??????TCP/IP??????????????????????????????????????????????????????InfiniBand??????????????????????? ??????Exabus????????????????????????InfiniBand??????????????????????????????????????????????????????????????????????????????????4??????????(??)?6??1????????????Exabus??????API????Oracle Coherence???Exabus Java API?????Tuxedo???Exabus RDMA API????????――???????WebLogic Server?Exalogic???????Java EE?????????????????????????? WebLogic Server?????????Java EE 6??????????????????????????????????????????????????????????????????????? ???Exalogic??????????????Exabus???????????????????????????????????????????????????Java EE??????????????????????????????????Java EE???????????????????????????????????????????????

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  • Windows Azure: Announcing Support for Windows Server 2012 R2 + Some Nice Price Cuts

    - by ScottGu
    Today we released some great updates to Windows Azure: Virtual Machines: Support for Windows Server 2012 R2 Cloud Services: Support for Windows Server 2012 R2 and .NET 4.5.1 Windows Azure Pack: Use Windows Azure features on-premises using Windows Server 2012 R2 Price Cuts: Up to 22% Price Reduction on Memory-Intensive Instances Below are more details about each of the improvements: Virtual Machines: Support for Windows Server 2012 R2 This morning we announced the release of Windows Server 2012 R2 – which is a fantastic update to Windows Server and includes a ton of great enhancements. This morning we are also excited to announce that the general availability image of Windows Server 2012 RC is now supported on Windows Azure.  Windows Azure is the first cloud provider to offer the final release of Windows Server 2012 R2, and it is incredibly easy to launch your own Windows Server 2012 R2 instance with it. To create a new Windows Server 2012 R2 instance simply choose New->Compute->Virtual Machine within the Windows Azure Management Portal.  You can select the “Windows Server 2012 R2” image and create a new Virtual Machine using the “Quick Create” option: Or alternatively click the “From Gallery” option if you want to customize even more configuration options (endpoints, remote powershell, availability set, etc): Creating and instantiating a new Virtual Machine on Windows Azure is very fast.  In fact, the Windows Server 2012 R2 image now deploys and runs 30% faster than previous versions of Windows Server. Once the VM is deployed you can drill into it to track its health and manage its settings: Clicking the “Connect” button allows you to remote desktop into the VM – at which point you can customize and manage it as a full administrator however you want: If you haven’t tried Windows Server 2012 R2 yet – give it a try with Windows Azure.  There is no easier way to get an instance of it up and running! Cloud Services: Support for using Windows Server 2012 R2 with Web and Worker Roles Today’s Windows Azure release also allows you to now use Windows Server 2012 R2 and .NET 4.5.1 within Web and Worker Roles within Cloud Service based applications.  Enabling this is easy.  You can configure existing existing Cloud Service application to use Windows Server 2012 R2 by updating your Cloud Service Configuration File (.cscfg) to use the new “OS Family 4” setting: Or alternatively you can use the Windows Azure Management Portal to update cloud services that are already deployed on Windows Azure.  Simply choose the configure tab on them and select Windows Server 2012 R2 in the Operating System Family dropdown: The approaches above enable you to immediately take advantage of Windows Server 2012 R2 and .NET 4.5.1 and all the great features they provide. Windows Azure Pack: Use Windows Azure features on Windows Server 2012 R2 Today we also made generally available the Windows Azure Pack, which is a free download that enables you to run Windows Azure Technology within your own datacenter, an on-premises private cloud environment, or with one of our service provider/hosting partners who run Windows Server. Windows Azure Pack enables you to use a management portal that has the exact same UI as the Windows Azure Management Portal, and within which you can create and manage Virtual Machines, Web Sites, and Service Bus – all of which can run on Windows Server and System Center.  The services provided with the Windows Azure Pack are consistent with the services offered within our Windows Azure public cloud offering.  This consistency enables organizations and developers to build applications and solutions that can run in any hosting environment – and which use the same development and management approach.  The end result is an offering with incredible flexibility. You can learn more about Windows Azure Pack and download/deploy it today here. Price Cuts: Up to 22% Reduction on Memory Intensive Instances Today we are also reducing prices by up to 22% on our memory-intensive VM instances (specifically our A5, A6, and A7 instances).  These price reductions apply to both Windows and Linux VM instances, as well as for Cloud Service based applications: These price reductions will take effect in November, and will enable you to run applications that demand larger memory (such as SharePoint, Databases, in-memory analytics, etc) even more cost effectively. Summary Today’s release enables you to start using Windows Server 2012 R2 within Windows Azure immediately, and take advantage of our Cloud OS vision both within our datacenters – and using the Windows Azure Pack within both your existing datacenters and those of our partners. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • How does the "Steam" platform work? Is it DRM? Can I trust "Steam"-powered software? [closed]

    - by Chris W. Rea
    So – I just bought the new game Supreme Commander 2. This question is not about the game, but about the online software installation platform that it seems to require. I haven't bought a game in a long time, and I'm puzzled: Apparently, SC2 is a "Steam"-powered game. When I went to install the game, it asked me to either create a new Steam account, or log in with an existing account. I clicked "Cancel" because I don't plan to play online and I don't want anything unnecessary installed on my computer, since I only plan to play single player! However, after clicking "Cancel", the installer asked for my confirmation that I indeed wanted to cancel installation of the game! I thought I was just canceling the "online" portions! So I really want to know: How do "Steam" powered games work? Is this essentially a form of DRM (Digital Rights Management)? Can I trust this software platform? Has anybody done any independent verification on how this platform works? (I'm very leery of any DRM after the Sony BMG CD copy protection scandal. Thank goodness for Mark Russinovich.) Does the "Steam" platform install anything particularly nasty or unwanted on my computer? High-rep users: Please vote to reopen this question. It is not about the game, but about the software update platform / updater / DRM. Imagine if the software in question were a productivity application. The issues remain the same.

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  • How about a new platform for your next API&hellip; a CMS?

    - by Elton Stoneman
    Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2014/05/22/how-about-a-new-platform-for-your-next-apihellip-a.aspxSay what? I’m seeing a type of API emerge which serves static or long-lived resources, which are mostly read-only and have a controlled process to update the data that gets served. Think of something like an app configuration API, where you want a central location for changeable settings. You could use this server side to store database connection strings and keep all your instances in sync, or it could be used client side to push changes out to all users (and potentially driving A/B or MVT testing). That’s a good candidate for a RESTful API which makes proper use of HTTP expiration and validation caching to minimise traffic, but really you want a front end UI where you can edit the current config that the API returns and publish your changes. Sound like a Content Mangement System would be a good fit? I’ve been looking at that and it’s a great fit for this scenario. You get a lot of what you need out of the box, the amount of custom code you need to write is minimal, and you get a whole lot of extra stuff from using CMS which is very useful, but probably not something you’d build if you had to put together a quick UI over your API content (like a publish workflow, fine-grained security and an audit trail). You typically use a CMS for HTML resources, but it’s simple to expose JSON instead – or to do content negotiation to support both, so you can open a resource in a browser and see a nice visual representation, or request it with: Accept=application/json and get the same content rendered as JSON for the app to use. Enter Umbraco Umbraco is an open source .NET CMS that’s been around for a while. It has very good adoption, a lively community and a good release cycle. It’s easy to use, has all the functionality you need for a CMS-driven API, and it’s scalable (although you won’t necessarily put much scale on the CMS layer). In the rest of this post, I’ll build out a simple app config API using Umbraco. We’ll define the structure of the configuration resource by creating a new Document Type and setting custom properties; then we’ll build a very simple Razor template to return configuration documents as JSON; then create a resource and see how it looks. And we’ll look at how you could build this into a wider solution. If you want to try this for yourself, it’s ultra easy – there’s an Umbraco image in the Azure Website gallery, so all you need to to is create a new Website, select Umbraco from the image and complete the installation. It will create a SQL Azure website to store all the content, as well as a Website instance for editing and accessing content. They’re standard Azure resources, so you can scale them as you need. The default install creates a starter site for some HTML content, which you can use to learn your way around (or just delete). 1. Create Configuration Document Type In Umbraco you manage content by creating and modifying documents, and every document has a known type, defining what properties it holds. We’ll create a new Document Type to describe some basic config settings. In the Settings section from the left navigation (spanner icon), expand Document Types and Master, hit the ellipsis and select to create a new Document Type: This will base your new type off the Master type, which gives you some existing properties that we’ll use – like the Page Title which will be the resource URL. In the Generic Properties tab for the new Document Type, you set the properties you’ll be able to edit and return for the resource: Here I’ve added a text string where I’ll set a default cache lifespan, an image which I can use for a banner display, and a date which could show the user when the next release is due. This is the sort of thing that sits nicely in an app config API. It’s likely to change during the life of the product, but not very often, so it’s good to have a centralised place where you can make and publish changes easily and safely. It also enables A/B and MVT testing, as you can change the response each client gets based on your set logic, and their apps will behave differently without needing a release. 2. Define the response template Now we’ve defined the structure of the resource (as a document), in Umbraco we can define a C# Razor template to say how that resource gets rendered to the client. If you only want to provide JSON, it’s easy to render the content of the document by building each property in the response (Umbraco uses dynamic objects so you can specify document properties as object properties), or you can support content negotiation with very little effort. Here’s a template to render the document as HTML or JSON depending on the Accept header, using JSON.NET for the API rendering: @inherits Umbraco.Web.Mvc.UmbracoTemplatePage @using Newtonsoft.Json @{ Layout = null; } @if(UmbracoContext.HttpContext.Request.Headers["accept"] != null &amp;&amp; UmbracoContext.HttpContext.Request.Headers["accept"] == "application/json") { Response.ContentType = "application/json"; @Html.Raw(JsonConvert.SerializeObject(new { cacheLifespan = CurrentPage.cacheLifespan, bannerImageUrl = CurrentPage.bannerImage, nextReleaseDate = CurrentPage.nextReleaseDate })) } else { <h1>App configuration</h1> <p>Cache lifespan: <b>@CurrentPage.cacheLifespan</b></p> <p>Banner Image: </p> <img src="@CurrentPage.bannerImage"> <p>Next Release Date: <b>@CurrentPage.nextReleaseDate</b></p> } That’s a rough-and ready example of what you can do. You could make it completely generic and just render all the document’s properties as JSON, but having a specific template for each resource gives you control over what gets sent out. And the templates are evaluated at run-time, so if you need to change the output – or extend it, say to add caching response headers – you just edit the template and save, and the next client request gets rendered from the new template. No code to build and ship. 3. Create the content With your document type created, in  the Content pane you can create a new instance of that document, where Umbraco gives you a nice UI to input values for the properties we set up on the Document Type: Here I’ve set the cache lifespan to an xs:duration value, uploaded an image for the banner and specified a release date. Each property gets the appropriate input control – text box, file upload and date picker. At the top of the page is the name of the resource – myapp in this example. That specifies the URL for the resource, so if I had a DNS entry pointing to my Umbraco instance, I could access the config with a URL like http://static.x.y.z.com/config/myapp. The setup is all done now, so when we publish this resource it’ll be available to access.  4. Access the resource Now if you open  that URL in the browser, you’ll see the HTML version rendered: - complete with the  image and formatted date. Umbraco lets you save changes and preview them before publishing, so the HTML view could be a good way of showing editors their changes in a usable view, before they confirm them. If you browse the same URL from a REST client, specifying the Accept=application/json request header, you get this response:   That’s the exact same resource, with a managed UI to publish it, being accessed as HTML or JSON with a tiny amount of effort. 5. The wider landscape If you have fairy stable content to expose as an API, I think  this approach is really worth considering. Umbraco scales very nicely, but in a typical solution you probably wouldn’t need it to. When you have additional requirements, like logging API access requests - but doing it out-of-band so clients aren’t impacted, you can put a very thin API layer on top of Umbraco, and cache the CMS responses in your API layer:   Here the API does a passthrough to CMS, so the CMS still controls the content, but it caches the response. If the response is cached for 1 minute, then Umbraco only needs to handle 1 request per minute (multiplied by the number of API instances), so if you need to support 1000s of request per second, you’re scaling a thin, simple API layer rather than having to scale the more complex CMS infrastructure (including the database). This diagram also shows an approach to logging, by asynchronously publishing a message to a queue (Redis in this case), which can be picked up later and persisted by a different process. Does it work? Beautifully. Using Azure, I spiked the solution above (including the Redis logging framework which I’ll blog about later) in half a day. That included setting up different roles in Umbraco to demonstrate a managed workflow for publishing changes, and a couple of document types representing different resources. Is it maintainable? We have three moving parts, which are all managed resources in Azure –  an Azure Website for Umbraco which may need a couple of instances for HA (or may not, depending on how long the content can be cached), a message queue (Redis is in preview in Azure, but you can easily use Service Bus Queues if performance is less of a concern), and the Web Role for the API. Two of the components are off-the-shelf, from open source projects, and the only custom code is the API which is very simple. Does it scale? Pretty nicely. With a single Umbraco instance running as an Azure Website, and with 4x instances for my API layer (Standard sized Web Roles), I got just under 4,000 requests per second served reliably, with a Worker Role in the background saving the access logs. So we had a nice UI to publish app config changes, with a friendly Web preview and a publishing workflow, capable of supporting 14 million requests in an hour, with less than a day’s effort. Worth considering if you’re publishing long-lived resources through your API.

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