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• What to do if my computer is infected by a virus or a malware?

  - by Gnoupi

  This question comes up frequently, and the suggested solutions are usually the same. This community wiki is an attempt to serve as the definitive answer. I expect our best minds to participate, so we can have a comprehensive reference for this problem. What should I do if my Windows computer seems to be infected with a virus or malware? What are the symptoms of an infection? What should I do after noticing an infection? How can I get rid of it? As this is community wiki, feel free to edit this question to improve it as well.

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• How to SSH an outside server from a computer which is behind a proxy firewall ?

  - by Karan

  I access the Internet through an HTTP proxy firewall at college. And I need to login to a computer, via SSH, which is outside our network. I tried it as Linux command and on Windows using PuTTY. I also configured PuTTY to use our server's address. But still, "Proxy error: 403 forbidden" pops up. They must've blocked SSH access to outside systems. (college systems as accessible). I can SSH a web server (not the proxy server) at the college, which I use to browse proxy-free by tunneling. Now this server allows to browse restricted sites, but still no SSH. Any workaround, please?

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• Windows Home Server - Can't log in - A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x8007007e

  - by 1337ingDisorder

  Subject header pretty much covers it. I have a windows Home Server which can only be accessed through remote desktop. I could log in for ages, but for the past couple weeks I haven't been able to log in. As soon as I enter my username/password and click OK, I get an alert dialog stating the following: "A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x8007007e" When I click "Ok" (the only option) the dialog closes and my remote session closes. How can I get around this? I've tried powering down the machine and powering it back up. Same results.

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• In which temporary folder on my Windows 7 computer can I find copies of recently watched videos?

  - by verve

  I watched some YouTube videos in the Chrome browser hours ago, but now they have been deleted by YouTube... Is there a folder on my computer where recently watched videos would be stored locally? I want to find and save the videos I had watched earlier but that are now unavailable on YouTube. Is there any way to do this? System: Windows 7. Internet Explorer 8. Chrome is umm...17-something.

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• My fingers are cold when using my computer - solutions?

  - by Kjensen

  This might seem silly, and if there is no good and practical solution... I will live. I am a programmer and sit at a computer 10 hours a day - and even though the rest of me is nice and warm (at least warm), my fingers are cold as ice. Are there some gadgets or tricks to keep your fingers warm while typing/mousing? Gloves do not seem like a good solution, since it hinders the movement of the fingers. I have sometimes put my extra laptop next to the mouse pad, so that it vents hot air on the mouse - and that works... But it is not very practical, plus it only works for one hand (and not very well). Tips?

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• I have my best computer ideas while sitting in church. You? [closed]

  - by Rolnik

  At the risk of posing a subjective question... Where/when are you when you come up with your best ideas? How do you enter that 'zen' state? Yes... necessarily these have to be computer ideas and not new ideas how to make waffles (unless it involves a CPU). Some kinds of ideas include: New software project; better way to organize data; What would look slick on the internet; How to break into the Coka-Cola mainframe and steal the Coke formula (just kidding) How about it. How/when do you get a load of inspiration/insight?

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• How do I install win 7 to dual boot with xp which is already installed on my new computer?

  - by Rustee

  I am building a new computer and have already installed XP Pro on drive 1 partition 1. Drive 1 is a 500 gig SATA with 4 partitions (1 = 50 gig, 2 = 50 gig, 3 =200 gig, 4 = 200 gig). Drive 2 is a 160 gig SATA with 2 patitions (1 = 60 Gig, 2 = 100 gig). I would like to install win 7 on drive 2, partition 1 to dual boot with xp on drive 1, partition 1. As XP is already installed where wanted, is there anything I should know about installing win 7 on drive 2, partition 1 ? Thanks for any and all inputs. Rustee

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• My fingers are cold when using my computer - solutions?

  - by Kjensen

  I am a programmer and sit at a computer ten hours a day - and even though the rest of me is nice and warm, my fingers are as cold as ice. Are there any gadgets or tricks to keep your fingers warm while typing/mousing? Gloves do not seem like a good solution, since it hinders the movement of the fingers. I have sometimes put my extra laptop next to the mouse pad so that it vents hot air on the mouse - and that works. However it is not very practical, plus it only works for one hand (and not very well).

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• On Windows 7, how to Shut Down the computer without the Update?

  - by Jian Lin

  Sometimes when my Win 7 machine has programs that crashed, maybe Firefox, or IE, I would like to shut down the computer without installing any Windows update. That's because I worry that if IE or Firefox crashed, the system is not in a very stable state, so I would rather install the update later. But it seems I only have 2 choices: 1) Shut Down and it always will do any Update 2) Restart, and no update is done (these are 2 choices among the shut down / log off option) So is there a way to Shut Down without doing the Update? Or must I restart first, and then do the Updates, and then Shut Down?

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• How can I retrieve a MS SQL Express Database from a non-booting computer?

  - by Redandwhite

  A client has a very important database that has not been backed up in 6 months. The PC has promptly failed. The Windows directory is corrupt, and the computer will not boot. It had a Microsoft SQL Server Express 2005 database on it. I have access to the hard drive by booting in with an Ubuntu Live CD, but I am not sure if I can find the database. I am not sure what I am looking for, or where to look either. The dead machine had Windows XP on it.

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• How to shut down the computer without the update on Windows 7?

  - by Jian Lin

  Sometimes when my Win 7 machine has programs that crashed, maybe Firefox, or IE, I would like to shut down the computer without installing any Windows update. That's because I worry that if IE or Firefox crashed, the system is not in a very stable state, so I would rather install the update later. But it seems I only have 2 choices: 1) Shut Down and it always will do any Update 2) Restart, and no update is done (these are 2 choices among the shut down / log off option) So is there a way to Shut Down without doing the Update? Or must I restart first, and then do the Updates, and then Shut Down?

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• Can SysPrep (or anything else) be used to make a Win XP partition from another computer bootable?

  - by chris5gd

  I've used Paragon Backup and Recovery Free as recommended to me in my other question, to backup my C: (Win XP) and D: (installed apps) partitions. Before taking the rather scary step of breaking the RAID 0 array on which it's currently installed, and restoring to one of the individual drives, I'd quite like to test the restorability of the imaged partitions. I've restored them on to a spare disk in another computer, which of course won't boot from them in their current state. Is it possible to use SysPrep (or another tool) on the restored partitions, to make it bootable?

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• How to enable a CD/DVD drive? It is not listed in "My Computer"

  - by Senthil

  I just got a laptop from a friend. The CD/DVD drive is not present in "My Computer". But the tray comes out when I press the button and everything. I remember long time ago, enabling it by changing some registry value, but I forgot which one. I have administrator privileges. I can see it in the device manager. But it has a yellow exclamation icon on it. My OS: Windows XP SP3 In Device Manager, inside the properties window for this device, the following error is shown in the "Device Status" box. A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32) How do I enable my CD/DVD drive?

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• Windows 7: How to enable firewall disabled by global policy on a computer joined to a domain?

  - by kzen

  On a Windows 7 Enterprise 64-bit laptop joined to a corporate domain, the Windows Firewall is disabled by a global policy. Is there any way to enable the Windows Firewall in this scenario? The gpedit.msc setting Windows Firewall: Protect all network connections is inaccessible. EDIT: It appears that changing HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gpsvc\Start value to 4 will disable the GPO and allow you to start the firewall and stop the bots from pushing cr*p to your computer... will check on Monday and if it works I'll confirm here in case someone else in my situation wonders upon this question... EDIT: It's probably better if I write a mock windows service not doing anything and name it according to what is expected to be on my box and than crete mock McCrappy executable and mock McCrappy folder structure and remove all the actual stuff... That would take a little time but would most certainly make my box completely stealthy...

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• How can I fix a computer that is literally too slow to do anything?

  - by fredley

  I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• External drives show up in Nautilus/Computer even when they are unplugged.

  - by Testament

  I have two 1TB Seagate USB (sdc1 and sdd1) drives connected to an old PC running Fedora 11 without an X server running. Since sdc1 and sdd1 change depending on the order in which they are plugged in, I decided to mount them using their UUID instead. These are my fstab entries UUID=d1b28578-451b-4f03-af28-2e8a6d5b7efb /media/Seagate ext3 defaults,rw,auto,users UUID=36bf5df4-934e-42d4-9e25-16a13971509c /media/Projects ext3 defaults,rw,auto,users They work fine, but when I unmount them and unplug the USB drives, they still show up in Nautilus (I'm running nautilus with X11 forwarding to an Ubuntu machine, btw). Now if I remove those entries from fstab, the drives disappear from Computer. If I add the entries back, they show up as an unmounted drive even when the drive is not plugged in. How do I do this so they don't show up when they're not plugged in?

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• External drives show up in Nautilus/Computer even when they are unplugged.

  - by Testament

  I have two 1TB Seagate USB (sdc1 and sdd1) drives connected to an old PC without an X server running. Since sdc1 and sdd1 change depending on the order in which they are plugged in, I decided to mount them using their UUID instead. These are my fstab entries UUID=d1b28578-451b-4f03-af28-2e8a6d5b7efb /media/Seagate ext3 defaults,rw,auto,users UUID=36bf5df4-934e-42d4-9e25-16a13971509c /media/Projects ext3 defaults,rw,auto,users They work fine, but when I unmount them and unplug the USB drives, they still show up in Nautilus (I'm running nautilus with X11 forwarding onto another Ubuntu machine, btw). Now if I remove those entries from fstab, the drives disappear from Computer. If I add the entries back, they show up as an unmounted drive even when the drive is not plugged in. How do I do this so they don't show up when they're not plugged in?

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• IIS 6 is no longer installed after computer restart.

  - by jarrettcoggin

  I was doing some maintenance on a build server at work and I changed some various settings (registry settings for custom applications, user permissions, etc.), then I restarted the machine. When the machine came back up, I couldn't access a website that is hosted on this machine, so I went digging around. It seems as if IIS6 was somehow uninstalled, which I know I didn't do. My question is: What would cause this? I've tried to reinstall it, uninstall it, reinstall it again, and nothing has changed. I still have a blank IIS Manager application (inetmgr), and no way to access these websites. BTW, the computer is running Windows Server 2003 R2 x64 Service Pack 2.

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• How can I fix a computer that is infested with malware and is extremely unresponsive? [closed]

  - by fredley

  Possible Duplicate: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• Why is my computer running slower after I just installed more RAM and a new HDD?

  - by hopla

  I just bought 4 GB of ram (2x2GB) and a 1TB hard drive and installed them, upgrading from my original 1GB RAM and 250GB HDD. I put the 2GB sticks in 1st and 3rd slots and the 1GB stick in 2nd. Now with my new ram and HDD my computer is running MUCH slower and I dont know why. I've tried restarting just to see what happens and I noticed that even the Windows XP starting music is lagging. If anyone could help that would be fantastic. It's hard even to type this out.

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• How can I connect Ubuntu Server 10.04 virtualbox without router from my local computer?

  - by kjaja70

  I installed vbox I installed ubuntu server 10.04 on my vbox I want to connect from my win 7 desktop with putty to my server. On the settings in my vm vbos I choose - network. enable network - bridged adapter. I fount in ifconfig the ip address. Putty cant connect to the server. Why? How can I connect Ubuntu Server 10.04 virtualbox from my local computer? p.s. I dont have router - I have modem. Thanks a lot.

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• Why does using 2 memory sticks cause my computer to crash?

  - by hi

  My computer randomly crashes when playing games, but if I remove one memory stick (it does not matter which one I remove), it does not crash anymore. Memory tests do not find errors, I just put in a new power supply (650W), I only have 1 graphics card, so why is this happening? BTW, they are the same memory, same vendor same specs, everything I bought it together (2x2GB) My motherboard is a Asus P5Q Pro, so it supports both dual channel and more than 4gb. Switching slots does nothing, as long as I don't use more than 1 I'm fine.

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• [CLOSED] IIS 6 is no longer installed after computer restart.

  - by jarrettcoggin

  [CLOSED] I was doing some maintenance on a build server at work and I changed some various settings (registry settings for custom applications, user permissions, etc.), then I restarted the machine. When the machine came back up, I couldn't access a website that is hosted on this machine, so I went digging around. It seems as if IIS6 was somehow uninstalled, which I know I didn't do. My question is: What would cause this? I've tried to reinstall it, uninstall it, reinstall it again, and nothing has changed. I still have a blank IIS Manager application (inetmgr), and no way to access these websites. BTW, the computer is running Windows Server 2003 R2 x64 Service Pack 2.

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• "Look" of page changes a bit after uploading it to IIS - looks good on computer same IE8

  - by J Smith

  No it's not a path issue...or else the site won't have a design. The website looks fine if I open it with IE8 in my computer. But after I upload it to IIS 6.0 two things change on positioning. I see a rendering problem. But if I open it with IE 8.0 on my machine it looks good, but opening it when uploaded to IIS , it changes a bit. Same exact files. Same browser, same computer. The only different thing is that it has been uploaded to IIS. IT has no programming in aspx whatsoever just .html .css and .js

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• var_dump help needed.

  - by acctman

  The coding below seperates the $state data, I need help putting the var_dump info into $dat1 $dat2 and $dat3 where needed if($en['country'] == 'US'){ if ($_POST['locus'] == ''){$err .= 'Please select and fillin your locale.<br>';} $state = $_POST['locus']; // separate: NEW YORK, NY 10011 preg_match("/(.*)\,\s+([A-Z]{2})\s+([\d]+)/", $state, $parts); var_dump($parts); } elseif($en['country'] == 'CA'){ if ($_POST['locca'] == ''){$err .= 'Please select and fillin your locale.<br>';} $state = $_POST['locca']; // separate: PARADISE, NL A1L1P1 preg_match("/(.*)\,\s+([A-Z]{2})\s+([\S]+)/", $state, $parts); var_dump($parts); } elseif($en['country'] == 'GB'){ if ($_POST['locuk'] == ''){$err .= 'Please select and fillin your locale.<br>';} $state = $_POST['locuk']; // separate: LONDON, H9 preg_match("/(.*)\,\s+([\S]{2})/", $state, $parts); var_dump($parts); }

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