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• Shrinking TCP Window Size to 0 on Cisco ASA

  - by Brent

  Having an issue with any large file transfer that crosses our Cisco ASA unit come to an eventual pause. Setup Test1: Server A, FileZilla Client <- 1GBPS - Cisco ASA <- 1 GBPS - Server B, FileZilla Server TCP Window size on large transfers will drop to 0 after around 30 seconds of a large file transfer. RDP session then becomes unresponsive for a minute or two and then is sporadic. After a minute or two, the FTP transfer resumes, but at 1-2 MB/s. When the FTP transfer is over, the responsiveness of the RDP session returns to normal. Test2: Server C in same network as Server B, FileZilla Client <- local network - Server B, FileZilla Server File will transfer at 30+ MB/s. Details ASA: 5520 running 8.3(1) with ASDM 6.3(1) Windows: Server 2003 R2 SP2 with latest patches Server: VMs running on HP C3000 blade chasis FileZilla: 3.3.5.1, latest stable build Transfer: 20 GB SQL .BAK file Protocol: Active FTP over tcp/20, tcp/21 Switches: Cisco Small Business 2048 Gigabit running latest 2.0.0.8 VMware: 4.1 HP: Flex-10 3.15, latest version Notes All servers are VMs. Thoughts Pretty sure the ASA is at fault since a transfer between VMs on the same network will not show a shrinking Window size. Our ASA is pretty vanilla. No major changes made to any of the settings. It has a bunch of NAT and ACLs. Wireshark Sample No. Time Source Destination Protocol Info 234905 73.916986 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131981791 Win=65535 Len=0 234906 73.917220 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234907 73.917224 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234908 73.917231 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131984551 Win=64155 Len=0 234909 73.917463 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234910 73.917467 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234911 73.917469 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234912 73.917476 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131988691 Win=60015 Len=0 234913 73.917706 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234914 73.917710 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234915 73.917715 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131991451 Win=57255 Len=0 234916 73.917949 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234917 73.917953 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234918 73.917958 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131994211 Win=54495 Len=0 234919 73.918193 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234920 73.918197 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234921 73.918202 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131996971 Win=51735 Len=0 234922 73.918435 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234923 73.918440 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234924 73.918445 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131999731 Win=48975 Len=0 234925 73.918679 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234926 73.918684 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234927 73.918689 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132002491 Win=46215 Len=0 234928 73.918922 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234929 73.918927 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234930 73.918932 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132005251 Win=43455 Len=0 234931 73.919165 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234932 73.919169 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234933 73.919174 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132008011 Win=40695 Len=0 234934 73.919408 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234935 73.919413 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234936 73.919418 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132010771 Win=37935 Len=0 234937 73.919652 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234938 73.919656 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234939 73.919661 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132013531 Win=35175 Len=0 234940 73.919895 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234941 73.919899 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234942 73.919904 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132016291 Win=32415 Len=0 234943 73.920138 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234944 73.920142 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234945 73.920147 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132019051 Win=29655 Len=0 234946 73.920381 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234947 73.920386 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234948 73.920391 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132021811 Win=26895 Len=0 234949 73.920625 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234950 73.920629 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234951 73.920632 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234952 73.920638 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132025951 Win=22755 Len=0 234953 73.920868 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234954 73.920871 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234955 73.920876 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132028711 Win=19995 Len=0 234956 73.921111 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234957 73.921115 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234958 73.921120 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132031471 Win=17235 Len=0 234959 73.921356 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234960 73.921362 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234961 73.921370 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132034231 Win=14475 Len=0 234962 73.921598 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234963 73.921606 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234964 73.921613 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132036991 Win=11715 Len=0 234965 73.921841 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234966 73.921848 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234967 73.921855 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132039751 Win=8955 Len=0 234968 73.922085 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234969 73.922092 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234970 73.922099 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132042511 Win=6195 Len=0 234971 73.922328 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234972 73.922335 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234973 73.922342 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132045271 Win=3435 Len=0 234974 73.922571 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234975 73.922579 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234976 73.922586 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132048031 Win=675 Len=0 234981 75.866453 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 675 bytes 234985 76.020168 1.1.1.1 2.2.2.2 TCP [TCP ZeroWindow] ftp-data ivecon-port [ACK] Seq=1 Ack=132048706 Win=0 Len=0 234989 76.771633 2.2.2.2 1.1.1.1 TCP [TCP ZeroWindowProbe] ivecon-port ftp-data [ACK] Seq=132048706 Ack=1 Win=65535 Len=1 234990 76.771648 1.1.1.1 2.2.2.2 TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] ftp-data ivecon-port [ACK] Seq=1 Ack=132048706 Win=0 Len=0 234997 78.279701 2.2.2.2 1.1.1.1 TCP [TCP ZeroWindowProbe] ivecon-port ftp-data [ACK] Seq=132048706 Ack=1 Win=65535 Len=1 234998 78.279714 1.1.1.1 2.2.2.2 TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] ftp-data ivecon-port [ACK] Seq=1 Ack=132048706 Win=0 Len=0

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• Android never receives UDP packet

  - by Quandary

  The below code results in a timeout. It works fine on non-Android Java. What's the matter? //@Override public static void run() { //System.out.println ( "Local Machine IP : "+addrStr.toString ( ) ) ; HelloWorldActivity.tv.setText("Trace 1"); try { // Retrieve the ServerName InetAddress serverAddr; //= InetAddress.getByName(Server.SERVERIP); InetAddress ias[] = InetAddress.getAllByName(Server.SERVERNAME); serverAddr = ias[0]; Log.d("UDP", "C: Connecting..."); /* Create new UDP-Socket */ DatagramSocket socket = new DatagramSocket(); /* Prepare some data to be sent. */ String strQuery="ÿÿÿÿgetservers"+" "+Server.iProtocol+" "+"'all'"; Log.d("UDP", strQuery); //byte[] buf = ("ÿÿÿÿgetservers 68 'all'").getBytes(); byte[] buf = strQuery.getBytes(); /* Create UDP-packet with * data & destination(url+port) */ DatagramPacket packet = new DatagramPacket(buf, buf.length, serverAddr, Server.SERVERPORT); Log.d("UDP", "C: Sending: '" + new String(buf) + "'"); /* Send out the packet */ socket.setSoTimeout(5000); socket.send(packet); Log.d("UDP", "C: Sent."); Log.d("UDP", "C: Done."); // http://code.google.com/p/android/issues/detail?id=2917 byte[] buffer= new byte[1024*100]; DatagramPacket receivePacket = new DatagramPacket(buffer, buffer.length); //, serverAddr, Server.SERVERPORT); socket.receive(receivePacket); HelloWorldActivity.tv.setText("TTT"); String x = new String(receivePacket.getData()); Log.d("UDP", "C: Received: '" + x + "'"); HelloWorldActivity.tv.setText(x); } catch (Exception e) { HelloWorldActivity.tv.setText(e.getMessage()); Log.e("UDP", "C: Error", e); } } public class Server { /* //public static java.lang.string SERVERIP; public static String SERVERNAME = "monster.idsoftware.com"; public static String SERVERIP = "192.246.40.56"; public static int SERVERPORT = 27950; public static int PROTOCOL = 68; */ //public static String SERVERNAME="monster.idsoftware.com"; public static String SERVERNAME="dpmaster.deathmask.net"; public static String SERVERIP="192.246.40.56"; public static int SERVERPORT=27950; //public static int iProtocol= 68; // Quake3 public static int iProtocol=71; // OpenArena } Android manifest: <?xml version="1.0" encoding="utf-8"?> <use-permission id="android.permission.READ_CONTACTS" /> <use-permission android:name="android.permission.WRITE_SETTINGS" /> <uses-permission android:name="android.permission.READ_CONTACTS" /> <uses-permission android:name="android.permission.CALL_PHONE" /> <uses-permission android:name="android.permission.ACCESS_FINE_LOCATION" /> <uses-permission android:name="android.permission.ACCESS_GPS" /> <uses-permission android:name="android.permission.ACCESS_MOCK_LOCATION" /> <uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" /> <uses-permission android:name="android.permission.INTERNET" /> <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" /> <uses-permission android:name="android.permission.ACCESS_LOCATION" /> <uses-permission android:name="android.permission.ACCESS_ASSISTED_GPS" /> <uses-permission android:name="android.permission.ACCESS_CELL_ID" /> <uses-permission android:name="android.permission.RECEIVE_SMS" /> <uses-permission android:name="android.permission.VIBRATE" /> <uses-permission android:name="android.permission.WAKE_LOCK" /> <application android:icon="@drawable/icon" android:label="AAA New Application" > <activity android:name="HelloWorldActivity"> <intent-filter> <action android:name="android.intent.action.MAIN"/> <category android:name="android.intent.category.LAUNCHER"/> </intent-filter> </activity> </application>

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• Shrinking Windows Size to 0 on Cisco ASA

  - by Brent

  Having an issue with any large file transfer that crosses our Cisco ASA unit come to an eventual pause. Setup Test1: Server A, FileZilla Client <- 1GBPS - Cisco ASA <- 1 GBPS - Server B, FileZilla Server TCP Window size on large transfers will drop to 0 after around 30 seconds of a large file transfer. RDP session then becomes unresponsive for a minute or two and then is sporadic. After a minute or two, the FTP transfer resumes, but at 1-2 MB/s. When the FTP transfer is over, the responsiveness of the RDP session returns to normal. Test2: Server C in same network as Server B, FileZilla Client <- local network - Server B, FileZilla Server File will transfer at 30+ MB/s. Details ASA: 5520 running 8.3(1) with ASDM 6.3(1) Windows: Server 2003 R2 SP2 with latest patches Server: VMs running on HP C3000 blade chasis FileZilla: 3.3.5.1, latest stable build Transfer: 20 GB SQL .BAK file Protocol: Active FTP over tcp/20, tcp/21 Switches: Cisco Small Business 2048 Gigabit running latest 2.0.0.8 VMware: 4.1 HP: Flex-10 3.15, latest version Notes All servers are VMs. Thoughts Pretty sure the ASA is at fault since a transfer between VMs on the same network will not show a shrinking Window size. Our ASA is pretty vanilla. No major changes made to any of the settings. It has a bunch of NAT and ACLs. Wireshark Sample No. Time Source Destination Protocol Info 234905 73.916986 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131981791 Win=65535 Len=0 234906 73.917220 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234907 73.917224 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234908 73.917231 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131984551 Win=64155 Len=0 234909 73.917463 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234910 73.917467 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234911 73.917469 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234912 73.917476 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131988691 Win=60015 Len=0 234913 73.917706 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234914 73.917710 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234915 73.917715 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131991451 Win=57255 Len=0 234916 73.917949 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234917 73.917953 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234918 73.917958 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131994211 Win=54495 Len=0 234919 73.918193 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234920 73.918197 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234921 73.918202 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131996971 Win=51735 Len=0 234922 73.918435 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234923 73.918440 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234924 73.918445 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=131999731 Win=48975 Len=0 234925 73.918679 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234926 73.918684 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234927 73.918689 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132002491 Win=46215 Len=0 234928 73.918922 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234929 73.918927 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234930 73.918932 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132005251 Win=43455 Len=0 234931 73.919165 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234932 73.919169 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234933 73.919174 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132008011 Win=40695 Len=0 234934 73.919408 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234935 73.919413 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234936 73.919418 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132010771 Win=37935 Len=0 234937 73.919652 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234938 73.919656 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234939 73.919661 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132013531 Win=35175 Len=0 234940 73.919895 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234941 73.919899 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234942 73.919904 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132016291 Win=32415 Len=0 234943 73.920138 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234944 73.920142 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234945 73.920147 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132019051 Win=29655 Len=0 234946 73.920381 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234947 73.920386 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234948 73.920391 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132021811 Win=26895 Len=0 234949 73.920625 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234950 73.920629 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234951 73.920632 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234952 73.920638 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132025951 Win=22755 Len=0 234953 73.920868 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234954 73.920871 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234955 73.920876 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132028711 Win=19995 Len=0 234956 73.921111 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234957 73.921115 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234958 73.921120 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132031471 Win=17235 Len=0 234959 73.921356 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234960 73.921362 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234961 73.921370 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132034231 Win=14475 Len=0 234962 73.921598 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234963 73.921606 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234964 73.921613 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132036991 Win=11715 Len=0 234965 73.921841 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234966 73.921848 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234967 73.921855 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132039751 Win=8955 Len=0 234968 73.922085 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234969 73.922092 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234970 73.922099 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132042511 Win=6195 Len=0 234971 73.922328 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234972 73.922335 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234973 73.922342 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132045271 Win=3435 Len=0 234974 73.922571 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234975 73.922579 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 1380 bytes 234976 73.922586 1.1.1.1 2.2.2.2 TCP ftp-data ivecon-port [ACK] Seq=1 Ack=132048031 Win=675 Len=0 234981 75.866453 2.2.2.2 1.1.1.1 FTP-DATA FTP Data: 675 bytes 234985 76.020168 1.1.1.1 2.2.2.2 TCP [TCP ZeroWindow] ftp-data ivecon-port [ACK] Seq=1 Ack=132048706 Win=0 Len=0 234989 76.771633 2.2.2.2 1.1.1.1 TCP [TCP ZeroWindowProbe] ivecon-port ftp-data [ACK] Seq=132048706 Ack=1 Win=65535 Len=1 234990 76.771648 1.1.1.1 2.2.2.2 TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] ftp-data ivecon-port [ACK] Seq=1 Ack=132048706 Win=0 Len=0 234997 78.279701 2.2.2.2 1.1.1.1 TCP [TCP ZeroWindowProbe] ivecon-port ftp-data [ACK] Seq=132048706 Ack=1 Win=65535 Len=1 234998 78.279714 1.1.1.1 2.2.2.2 TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] ftp-data ivecon-port [ACK] Seq=1 Ack=132048706 Win=0 Len=0

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• Issues using a Fedex Webservice via WDSL/SOAP

  - by Parris

  Hi Everyone, I downloaded the sample code to request a rate from fedex's website... i placed the WSDL file in the proper location, I have my acct number, password, meter number, and key. When I run the script I get this error: Error in processing transaction. ERROR prof 1000 Authentication Failed The script they give is as follows, and yes i do actually replace the XXX and YYY everywhere it says.: <?php // Copyright 2009, FedEx Corporation. All rights reserved. // Version 7.0.0 require_once('fedex-common.php5'); $newline = "<br />"; //The WSDL is not included with the sample code. //Please include and reference in $path_to_wsdl variable. $path_to_wsdl = "RateService_v7.wsdl"; ini_set("soap.wsdl_cache_enabled", "0"); $client = new SoapClient($path_to_wsdl, array('trace' => 1)); // Refer to http://us3.php.net/manual/en/ref.soap.php for more information $request['WebAuthenticationDetail'] = array('UserCredential' => array('Key' => 'XXX', 'Password' => 'YYY')); // Replace 'XXX' and 'YYY' with FedEx provided credentials $request['ClientDetail'] = array('AccountNumber' => 'XXX', 'MeterNumber' => 'YYY');// Replace 'XXX' with your account and meter number $request['TransactionDetail'] = array('CustomerTransactionId' => ' *** Rate Request v7 using PHP ***'); $request['Version'] = array('ServiceId' => 'crs', 'Major' => '7', 'Intermediate' => '0', 'Minor' => '0'); $request['ReturnTransitAndCommit'] = true; $request['RequestedShipment']['DropoffType'] = 'REGULAR_PICKUP'; // valid values REGULAR_PICKUP, REQUEST_COURIER, ... $request['RequestedShipment']['ShipTimestamp'] = date('c'); $request['RequestedShipment']['ServiceType'] = 'FEDEX_GROUND'; // valid values STANDARD_OVERNIGHT, PRIORITY_OVERNIGHT, FEDEX_GROUND, ... $request['RequestedShipment']['PackagingType'] = 'YOUR_PACKAGING'; // valid values FEDEX_BOX, FEDEX_PAK, FEDEX_TUBE, YOUR_PACKAGING, ... $request['RequestedShipment']['Shipper'] = array('Address' => array( 'StreetLines' => array('10 Fed Ex Pkwy'), // Origin details 'City' => 'Memphis', 'StateOrProvinceCode' => 'TN', 'PostalCode' => '38115', 'CountryCode' => 'US')); $request['RequestedShipment']['Recipient'] = array('Address' => array ( 'StreetLines' => array('13450 Farmcrest Ct'), // Destination details 'City' => 'Herndon', 'StateOrProvinceCode' => 'VA', 'PostalCode' => '20171', 'CountryCode' => 'US')); $request['RequestedShipment']['ShippingChargesPayment'] = array('PaymentType' => 'SENDER', 'Payor' => array('AccountNumber' => 'XXX', // Replace 'XXX' with payor's account number 'CountryCode' => 'US')); $request['RequestedShipment']['RateRequestTypes'] = 'ACCOUNT'; $request['RequestedShipment']['RateRequestTypes'] = 'LIST'; $request['RequestedShipment']['PackageCount'] = '2'; $request['RequestedShipment']['PackageDetailSpecified'] = true; $request['RequestedShipment']['PackageDetail'] = 'INDIVIDUAL_PACKAGES'; // Or PACKAGE_SUMMARY $request['RequestedShipment']['RequestedPackageLineItems'] = array('0' => array('Weight' => array('Value' => 2.0, 'Units' => 'LB'), 'Dimensions' => array('Length' => 10, 'Width' => 10, 'Height' => 3, 'Units' => 'IN')), '1' => array('Weight' => array('Value' => 5.0, 'Units' => 'LB'), 'Dimensions' => array('Length' => 20, 'Width' => 20, 'Height' => 10, 'Units' => 'IN'))); try { $response = $client ->getRates($request); if ($response -> HighestSeverity != 'FAILURE' && $response -> HighestSeverity != 'ERROR') { printRequestResponse($client); } else { echo 'Error in processing transaction.'. $newline. $newline; foreach ($response -> Notifications as $notification) { if(is_array($response -> Notifications)) { echo $notification -> Severity; echo ': '; echo $notification -> Message . $newline; } else { echo $notification . $newline; } } } writeToLog($client); // Write to log file } catch (SoapFault $exception) { printFault($exception, $client); } ?> I am not quite sure why it isn't working, i've read about using a proxy, but I am not quite sure how i would use it in this case? Isn't the point of using SOAP and WSDL to avoid using CURL, Direct Connect type stuff?

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• qemu-kvm virtual machine virtio network freeze under load

  - by Rick Koshi

  I'm having a problem with my virtual machines, where the network will freeze under heavy load. I'm using CentOS 6.2 as both host and guest, not using libvirt, just running qemu-kvm directly as follows: /usr/libexec/qemu-kvm \ -drive file=/data2/vm/rb-dev2-www1-vm.img,index=0,media=disk,cache=none,if=virtio \ -boot order=c \ -m 2G \ -smp cores=1,threads=2 \ -vga std \ -name rb-dev2-www1-vm \ -vnc :84,password \ -net nic,vlan=0,macaddr=52:54:20:00:00:54,model=virtio \ -net tap,vlan=0,ifname=tap84,script=/etc/qemu-ifup \ -monitor unix:/var/run/vm/rb-dev2-www1-vm.mon,server,nowait \ -rtc base=utc \ -device piix3-usb-uhci \ -device usb-tablet /etc/qemu-ifup (used by the above command) is a very simple script, containing the following: #!/bin/sh sudo /sbin/ifconfig $1 0.0.0.0 promisc up sudo /usr/sbin/brctl addif br0 $1 sleep 2 And here's the info on br0 and other interfaces: avl-host3 14# brctl show bridge name bridge id STP enabled interfaces br0 8000.180373f5521a no bond0 tap84 virbr0 8000.525400858961 yes virbr0-nic avl-host3 15# ip addr show 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: em1: <BROADCAST,MULTICAST,SLAVE,UP,LOWER_UP> mtu 1500 qdisc mq master bond0 state UP qlen 1000 link/ether 18:03:73:f5:52:1a brd ff:ff:ff:ff:ff:ff 3: em2: <BROADCAST,MULTICAST,SLAVE,UP,LOWER_UP> mtu 1500 qdisc mq master bond0 state UP qlen 1000 link/ether 18:03:73:f5:52:1a brd ff:ff:ff:ff:ff:ff 4: em3: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN qlen 1000 link/ether 18:03:73:f5:52:1e brd ff:ff:ff:ff:ff:ff 5: em4: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN qlen 1000 link/ether 18:03:73:f5:52:20 brd ff:ff:ff:ff:ff:ff 6: bond0: <BROADCAST,MULTICAST,MASTER,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP link/ether 18:03:73:f5:52:1a brd ff:ff:ff:ff:ff:ff inet6 fe80::1a03:73ff:fef5:521a/64 scope link valid_lft forever preferred_lft forever 7: br0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN link/ether 18:03:73:f5:52:1a brd ff:ff:ff:ff:ff:ff inet 172.16.1.46/24 brd 172.16.1.255 scope global br0 inet6 fe80::1a03:73ff:fef5:521a/64 scope link valid_lft forever preferred_lft forever 8: virbr0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN link/ether 52:54:00:85:89:61 brd ff:ff:ff:ff:ff:ff inet 192.168.122.1/24 brd 192.168.122.255 scope global virbr0 9: virbr0-nic: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN qlen 500 link/ether 52:54:00:85:89:61 brd ff:ff:ff:ff:ff:ff 12: tap84: <BROADCAST,MULTICAST,PROMISC,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UNKNOWN qlen 500 link/ether ba:e8:9b:2a:ff:48 brd ff:ff:ff:ff:ff:ff inet6 fe80::b8e8:9bff:fe2a:ff48/64 scope link valid_lft forever preferred_lft forever bond0 is a bond of em1 and em2. virbr0 and virbr0-nic are vestigial interfaces left over from CentOS's default installation. They are unused (as far as I know). The guest runs perfectly until I run a large 'rsync', when the network will freeze after some seemingly-random time (usually under a minute). When it freezes, there is no network activity in or out of the guest. I can still connect to the guest's console via vnc, but it is unable to speak out its network interface. Any attempt to 'ping' from the guest gives a "Destination Host Unreachable" error for 3/4 packets and no reply for every fourth packet. Sometimes (perhaps two thirds of the time), I can bring the interface back to life by doing a "service network restart" from the guest's console. If this works (and if I do it before the rsync times out), the rsync will resume. Usually it will freeze again within a minute or two. If I repeat, the rsync will eventually finish, and I presume the machine goes back to waiting for another period of heavy load. Throughout the whole process, there are no console errors or relevant (that I can see) syslog messages on either guest or host machine. If the "service network restart" doesn't work the first time, trying again (and again and again) never seems to work. The command completes normally, with normal output, but the interface stays frozen. However, a soft reboot of the guest machine (without restarting qemu-kvm) always seems to bring it back. I am aware of the "lowest mac address" assignment problem, where the bridge takes on the mac address of the slave interface with the lowest mac address. This causes temporary network freezes, but is definitely not what's happening for me. My freezes are permanent until manual intervention, and you can see from the 'ip addr show' output above that the mac address being used by br0 is that of the physical ethernet. There are no other virtual machines running on the host. I've verified that each virtual machine on the subnet has its own unique mac address. I have rebuilt the guest machine several times, and I have tried this on three different host machines (identical hardware, built identically). Oddly, I do have one virtual host (the second of this series) which never seemed to have a problem. It never had its network freeze when it was running the same rsync during its build. It's particularly odd because it was the second build. The first, on a different host, did have the freezing problem, but the second did not. I assumed at the time that I had done something wrong with the first build, and that the problem was resolved. Unfortunately, the problem reappeared when I built the third VM. Also unfortunately, I can't do many tests with the working VM, as it's now in production use, and I'm hoping I can find the cause of this issue before that machine starts having problems. It's possible that I just got really lucky while running the rsync on the working machine, and that one time it didn't freeze. Of course it's possible that I somehow changed the build scripts without realizing it and re-broke something, but I can't find any such thing. In any case, I'm hoping someone has some idea what could cause this. Addendum: Preliminary tests suggest that I don't have the problem if I substitute e1000 for virtio in the first -net flag to qemu-kvm. I don't consider this a solution, but it is suitable for a stopgap. Has anyone else had (or better yet, solved) this problem with the virtio network driver?

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• OWA, Outlook Anywhere, RPCPing Inconsistencies

  - by pk.

  I'm troubleshooting an Outlook Anywhere issue with a new Exchange 2010 server. The server in question, MS2010, is behind a SonicWALL NSA 2400 device and works wonderfully except for Outlook Anywhere. Outlook Anywhere works internally and I've verified (through Ctrl-Right Click --> Connection Status) that I'm able to connect to MS2010 over HTTPS. When trying to connect to the server using HTTPS from outside the firewall, I'm unable to do so. A Wireshark trace shows 30 or so successful HTTPS packet transmissions, and then it fails with 3 straight transmissions to a destination port of 135. I have no idea why my computer is attempting to access anything on port 135 since I've setup my profile to use HTTPS on both slow and fast connections. I'm 99% certain that the firewall is configured correctly. I run Outlook Web Access (also HTTPS) on the same server and there are no issues with access. EDIT: My Autodiscover settings are correct (as far as I can tell). My server passes the Outlook Anywhere and Autodiscover tests at https://www.testexchangeconnectivity.com/. I've been using the RPCPing utility to troubleshoot and have come across the following results: Internally- >rpcping -t ncacn_http -s mail.mydomain.com -o RpcProxy=mail.mydomain.com -P "pk,mydomain,*" -I "pk,mydomain,*" -H 1 -u 10 -a connect -F 3 -v 3 -E -R none RPCPing v2.12. Copyright (C) Microsoft Corporation, 2002 OS Version is: 6.1, Service Pack 1 RPCPinging proxy server mail.mydomain.com with Echo Request Packet Sending ping to server Response from server received: 200 Pinging successfully completed in 93 ms Externally- >rpcping -t ncacn_http -s mail.mydomain.com -o RpcProxy=mail.mydomain.com -P "pk,mydomain,*" -I "pk,mydomain,*" -H 1 -u 10 -a connect -F 3 -v 3 -E -R none RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006 Enter password for RPC/HTTP proxy: RPCPing set Activity ID: {fc8411ba-2987-4175-b37b-801dc69d5ff9} RPCPinging proxy server mail.mydomain.com with Echo Request Packet Setting autologon policy to high WinHttpSetCredentials for target server called Error 87 : The parameter is incorrect. returned in WinHttpSetCredentials Ping failed What should I be checking in order to troubleshoot my Outlook Anywhere issues? I'm using Windows 7 SP1 for internal and external access. EDIT: Autodiscover.xml content <?xml version="1.0"?> <Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <User> <DisplayName>John Doe</DisplayName> <LegacyDN>/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=pk</LegacyDN> <DeploymentId>d35170cc-f3a7-42c5-9427-1f554a469126</DeploymentId> </User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>MS2010.MYDOMAIN.local</Server> <ServerDN>/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MS2010</ServerDN> <ServerVersion>738180DA</ServerVersion> <MdbDN>/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MS2010/cn=Microsoft Private MDB</MdbDN> <ASUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</ASUrl> <OOFUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</OOFUrl> <OABUrl>http://MS2010.MYDOMAIN.local/OAB/2c34c9f5-5521-4c8c-b684-538df815052a/</OABUrl> <UMUrl>https://MS2010.MYDOMAIN.local/EWS/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <PublicFolderServer>MS2007.MYDOMAIN.local</PublicFolderServer> <AD>dc1.MYDOMAIN.local</AD> <EwsUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</EwsUrl> <EcpUrl>https://MS2010.MYDOMAIN.local/ecp/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um> <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&amp;exsvurl=1</EcpUrl-ret> <EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms> </Protocol> <Protocol> <Type>EXPR</Type> <Server>mail.mycompany.com</Server> <ASUrl>https://mail.mycompany.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://mail.mycompany.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://mail.mycompany.com/OAB/2c34c9f5-5521-4c8c-b684-538df815052a/</OABUrl> <UMUrl>https://mail.mycompany.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <SSL>On</SSL> <AuthPackage>Basic</AuthPackage> <CertPrincipalName>msstd:mail.mycompany.com</CertPrincipalName> <EwsUrl>https://mail.mycompany.com/ews/exchange.asmx</EwsUrl> <EcpUrl>https://mail.mycompany.com/owa/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um> <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&amp;exsvurl=1</EcpUrl-ret> <EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms> </Protocol> <Protocol> <Type>WEB</Type> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <Internal> <OWAUrl AuthenticationMethod="Basic, Fba">https://MS2010.MYDOMAIN.local/owa/</OWAUrl> <Protocol> <Type>EXCH</Type> <ASUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</ASUrl> </Protocol> </Internal> <External> <OWAUrl AuthenticationMethod="Fba">https://mail.mycompany.com/owa/</OWAUrl> <Protocol> <Type>EXPR</Type> <ASUrl>https://mail.mycompany.com/ews/exchange.asmx</ASUrl> </Protocol> </External> </Protocol> </Account> </Response> </Autodiscover>

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• After segment lost TCP connection never recovers

  - by mvladic

  Take a look at following trace taken with Wireshark: http://dl.dropbox.com/u/145579/trace1.pcap or http://dl.dropbox.com/u/145579/trace2.pcap I will repeat here an interesting part (from trace1.pcap): No. Time Source Destination Protocol Length Info 1850 2012-02-09 13:44:32.609 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=581704 Win=65392 Len=0 1851 2012-02-09 13:44:32.610 192.168.4.213 172.22.37.4 COTP 550 DT TPDU (0) [COTP fragment, 509 bytes] 1852 2012-02-09 13:44:32.639 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1853 2012-02-09 13:44:32.639 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=582736 Win=65392 Len=0 1854 2012-02-09 13:44:32.657 192.168.4.213 172.22.37.4 TCP 590 [TCP Previous segment lost] 62479 > iso-tsap [ACK] Seq=583232 Ack=345 Win=65191 Len=536 1855 2012-02-09 13:44:32.657 192.168.4.213 172.22.37.4 TCP 108 [TCP segment of a reassembled PDU] 1856 2012-02-09 13:44:32.657 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1853#1] iso-tsap > 62479 [ACK] Seq=345 Ack=582736 Win=65392 Len=0 1857 2012-02-09 13:44:32.657 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1853#2] iso-tsap > 62479 [ACK] Seq=345 Ack=582736 Win=65392 Len=0 1858 2012-02-09 13:44:32.675 192.168.4.213 172.22.37.4 COTP 590 [TCP Fast Retransmission] DT TPDU (0) [COTP fragment, 509 bytes] 1859 2012-02-09 13:44:32.715 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1860 2012-02-09 13:44:32.715 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=583272 Win=65392 Len=0 1861 2012-02-09 13:44:32.796 192.168.4.213 172.22.37.4 COTP 590 [TCP Retransmission] DT TPDU (0) EOT 1862 2012-02-09 13:44:32.945 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1863 2012-02-09 13:44:32.945 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=583808 Win=65392 Len=0 1864 2012-02-09 13:44:32.963 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1865 2012-02-09 13:44:32.963 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1863#1] iso-tsap > 62479 [ACK] Seq=345 Ack=583808 Win=65392 Len=0 1866 2012-02-09 13:44:32.963 192.168.4.213 172.22.37.4 TCP 576 [TCP segment of a reassembled PDU] 1867 2012-02-09 13:44:32.963 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1863#2] iso-tsap > 62479 [ACK] Seq=345 Ack=583808 Win=65392 Len=0 1868 2012-02-09 13:44:33.235 192.168.4.213 172.22.37.4 COTP 590 [TCP Retransmission] DT TPDU (0) [COTP fragment, 509 bytes] 1869 2012-02-09 13:44:33.434 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=584344 Win=65392 Len=0 1870 2012-02-09 13:44:33.447 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1871 2012-02-09 13:44:33.447 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1869#1] iso-tsap > 62479 [ACK] Seq=345 Ack=584344 Win=65392 Len=0 1872 2012-02-09 13:44:33.806 192.168.4.213 172.22.37.4 COTP 590 [TCP Retransmission] DT TPDU (0) [COTP fragment, 509 bytes] 1873 2012-02-09 13:44:34.006 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=584880 Win=65392 Len=0 1874 2012-02-09 13:44:34.018 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1875 2012-02-09 13:44:34.018 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1873#1] iso-tsap > 62479 [ACK] Seq=345 Ack=584880 Win=65392 Len=0 1876 2012-02-09 13:44:34.932 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1877 2012-02-09 13:44:35.132 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=585416 Win=65392 Len=0 1878 2012-02-09 13:44:35.144 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1879 2012-02-09 13:44:35.144 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1877#1] iso-tsap > 62479 [ACK] Seq=345 Ack=585416 Win=65392 Len=0 1880 2012-02-09 13:44:37.172 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1881 2012-02-09 13:44:37.372 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=585952 Win=65392 Len=0 1882 2012-02-09 13:44:37.385 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1883 2012-02-09 13:44:37.385 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1881#1] iso-tsap > 62479 [ACK] Seq=345 Ack=585952 Win=65392 Len=0 1884 2012-02-09 13:44:41.632 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1885 2012-02-09 13:44:41.832 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=586488 Win=65392 Len=0 1886 2012-02-09 13:44:41.844 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1887 2012-02-09 13:44:41.844 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1885#1] iso-tsap > 62479 [ACK] Seq=345 Ack=586488 Win=65392 Len=0 1888 2012-02-09 13:44:50.554 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1889 2012-02-09 13:44:50.753 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=587024 Win=65392 Len=0 1890 2012-02-09 13:44:50.766 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1891 2012-02-09 13:44:50.766 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1889#1] iso-tsap > 62479 [ACK] Seq=345 Ack=587024 Win=65392 Len=0 1892 2012-02-09 13:45:08.385 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1893 2012-02-09 13:45:08.585 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=587560 Win=65392 Len=0 1894 2012-02-09 13:45:08.598 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1895 2012-02-09 13:45:08.598 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1893#1] iso-tsap > 62479 [ACK] Seq=345 Ack=587560 Win=65392 Len=0 1896 2012-02-09 13:45:44.059 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] 1897 2012-02-09 13:45:44.259 172.22.37.4 192.168.4.213 TCP 54 iso-tsap > 62479 [ACK] Seq=345 Ack=588096 Win=65392 Len=0 1898 2012-02-09 13:45:44.272 192.168.4.213 172.22.37.4 COTP 590 DT TPDU (0) [COTP fragment, 509 bytes] 1899 2012-02-09 13:45:44.272 172.22.37.4 192.168.4.213 TCP 54 [TCP Dup ACK 1897#1] iso-tsap > 62479 [ACK] Seq=345 Ack=588096 Win=65392 Len=0 1900 2012-02-09 13:46:55.386 192.168.4.213 172.22.37.4 TCP 590 [TCP Retransmission] [TCP segment of a reassembled PDU] Some background information (not much, unfortunately, as I'm responsible only for server part): Server (172.22.37.4) is Windows Server 2008 R2 and client (192.168.4.213) is Ericsson telephone exchange of whom I do not know much. Client sends a file to server using FTAM protocol. This problem happens very often. I think, either client or server is doing sliding window protocol wrong. Server sends dup ack, client retransmits lost packet, but soon after client sends packets with wrong seq. Again, Server sends dup ack, client retransmits lost packet - but, this time with longer retransmission timeout. Again, client sends packet with wrong seq. Etc... Retransmission timeout grows to circa 4 minutes and communications never recovers to normal.

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• CentOS Client - Unable to Establish iSCSI connection with multiple interfaces on the initiator

  - by slashdot

  So after upgrading to CentOS 6.2, I am seemingly no longer able to login into my iSCSI targets. I have multiple interfaces on different subnets on the system, and I first thought that it had to do with the fact that I may not be binding correct interfaces, which seems to be the case when looking at netstat, as this is clearly wrong: [root]? netstat -na|grep .90 tcp 0 1 10.10.100.60:42354 10.10.8.90:3260 SYN_SENT tcp 0 1 10.10.100.60:40777 10.10.9.90:3260 SYN_SENT I then went ahead and disabled all but one interface, and so as a result netstat appears to be correct, but the issue with login remains. I am positive that the target never sees a packet, because I see nothing by SYN_SENT. I know the problem is on my client, because the target is servicing multiple systems, none of which are CentOS 6.2. At this point I am pretty confident that some things changed between CentOS 6.0/6.1 and 6.2. So, if anyone have any thoughts, or ran into this, I would very much like to hear your thoughts. [root]? iscsiadm --mode node --targetname iqn.2011-12.dom.homer:01:lab-centos-servers-00001 --portal 10.10.8.90:3260,2 --interface=sw-iscsi-0 --login Logging in to [iface: sw-iscsi-0, target: iqn.2011-12.dom.homer:01:lab-centos-servers-00001, portal: 10.10.8.90,3260] (multiple) iscsiadm: Could not login to [iface: sw-iscsi-0, target: iqn.2011-12.dom.homer:01:lab-centos-servers-00001, portal: 10.10.8.90,3260]. iscsiadm: initiator reported error (8 - connection timed out) iscsiadm: Could not log into all portals [root]? netstat -rn Kernel IP routing table Destination Gateway Genmask Flags MSS Window irtt Iface 10.10.8.0 0.0.0.0 255.255.255.0 U 0 0 0 eth2.7 10.10.9.0 0.0.0.0 255.255.255.0 U 0 0 0 eth3.7 10.10.100.0 0.0.0.0 255.255.252.0 U 0 0 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth1 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth2 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth3 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth2.7 169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth3.7 0.0.0.0 10.10.100.1 0.0.0.0 UG 0 0 0 eth0 Output of ip addr show for the two interfaces involved: [root]? for i in 2.7 3.7; do ip addr show eth$i; done 6: eth2.7@eth2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP link/ether 00:0c:29:94:5b:8d brd ff:ff:ff:ff:ff:ff inet 10.10.8.60/24 brd 10.10.8.255 scope global eth2.7 inet6 fe80::20c:29ff:fe94:5b8d/64 scope link valid_lft forever preferred_lft forever 7: eth3.7@eth3: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP link/ether 00:0c:29:94:5b:97 brd ff:ff:ff:ff:ff:ff inet 10.10.9.60/24 brd 10.10.9.255 scope global eth3.7 inet6 fe80::20c:29ff:fe94:5b97/64 scope link valid_lft forever preferred_lft forever Update 01/06/2012: This issue is getting even more interesting by the day it seems. I went a few weeks back and grabbed a snapshot of this system from before upgrading to 6.2. I spun up a new system from the snapshot, and reconfigured interface info and host keys, as well as iSCSI initiator and iscsi interface info to match new MACs. Changed nothing else. Then, I attempted to connect to my targets, and no issues at all. I cannot say that this was unexpected. I then went ahead and compared sysctl settings from both systems and there were differences after the upgrade, but nothing seemingly relevant to iSCSI or IP that could contribute to this. I also noticed that by default now two sessions per connection were enabled after the upgrade, but I changed it back to 1 session in /etc/iscsi/iscsid.conf. On the problematic system we can see that source interface is seemingly wrong, but even when I disable the 10.10.100 interface, problems persist. So, while this may be relevant, I could not validate it for certain. Needless to say, further research is necessary. Something is clearly different between releases. Working system is on 6.1, and non-working is 6.2. ::Working System:: tcp 0 0 10.10.8.210:39566 10.10.8.90:3260 ESTABLISHED tcp 0 0 10.10.9.210:46518 10.10.9.90:3260 ESTABLISHED [root]? ip route show 10.10.8.0/24 dev eth2.6 proto kernel scope link src 10.10.8.210 10.10.9.0/24 dev eth3.7 proto kernel scope link src 10.10.9.210 10.10.100.0/22 dev eth0 proto kernel scope link src 10.10.100.210 169.254.0.0/16 dev eth0 scope link metric 1002 169.254.0.0/16 dev eth2.6 scope link metric 1006 169.254.0.0/16 dev eth3.7 scope link metric 1007 default via 10.10.100.1 dev eth0 ::Non-working System:: tcp 0 1 10.10.100.60:44737 10.10.9.90:3260 SYN_SENT tcp 0 1 10.10.100.60:55479 10.10.8.90:3260 SYN_SENT [root]? ip route show 10.10.8.0/24 dev eth2.6 proto kernel scope link src 10.10.8.60 10.10.9.0/24 dev eth3.7 proto kernel scope link src 10.10.9.60 10.10.100.0/22 dev eth0 proto kernel scope link src 10.10.100.60 169.254.0.0/16 dev eth0 scope link metric 1002 169.254.0.0/16 dev eth2.6 scope link metric 1006 169.254.0.0/16 dev eth3.7 scope link metric 1007 default via 10.10.100.1 dev eth0 And the result is still same: [root]? iscsiadm: Could not login to [iface: sw-iscsi-0, target: iqn.2011-12.dom.homer:01:lab-centos-servers-00001, portal: 10.10.8.90,3260]. iscsiadm: initiator reported error (8 - connection timed out) iscsiadm: Could not login to [iface: sw-iscsi-1, target: iqn.2011-12.dom.homer:02:lab-centos-servers-00001, portal: 10.10.9.90,3260]. iscsiadm: initiator reported error (8 - connection timed out) iscsiadm: Could not log into all portals Update 01/08/2012: I believe I have been able to figure out the answer to my issue. It is quite obscure and I doubt this will happen to anyone else any time soon. It turns out that setting iface.iscsi_ifacename and iface.hwaddress in the interfaces configuration file is not legal. When one manually adds an iscsi target, such as below, all settings from the interface config file are copied into the node config file, that gets created by the below command. Result is parameters iface.iscsi_ifacename and iface.hwaddress together in the same config file. These parameters are seemingly mutually exclusive, which does not exactly make sense, or there is perhaps an oversight in the codepath. Perhaps I will investigate further. # iscsiadm -m node --op new -T iqn.2011-12.dom.homer:01:lab-centos-servers-00001 -p 10.10.8.90,3260,2 -I sw-iscsi-0 # iscsiadm -m node --op new -T iqn.2011-12.dom.homer:02:lab-centos-servers-00001 -p 10.10.9.90,3260,2 -I sw-iscsi-1 Notice, below I commented out iface.hwaddress and iface.ipaddress, after which I re-added targets, with same command as above. All works just fine. [root]? cat * # BEGIN RECORD 2.0-872.33.el6 iface.iscsi_ifacename = sw-iscsi-0 iface.net_ifacename = eth2.6 #iface.hwaddress = XX:XX:XX:XX:XX:XX #iface.ipaddress = 10.10.8.60 iface.transport_name = tcp iface.vlan_id = 6 iface.vlan_priority = 0 iface.iface_num = 0 iface.mtu = 0 iface.port = 0 # END RECORD # BEGIN RECORD 2.0-872.33.el6 iface.iscsi_ifacename = sw-iscsi-1 iface.net_ifacename = eth3.7 #iface.hwaddress = XX:XX:XX:XX:XX:XX #iface.ipaddress = 10.10.9.60 iface.transport_name = tcp iface.vlan_id = 7 iface.vlan_priority = 0 iface.iface_num = 0 iface.mtu = 0 iface.port = 0 # END RECORD Again, chances of this happening to someone else are slim to none, so likely waste of time typing this up. But, if someone does encounter this issue, I hope this post will help.

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• Troubleshooting latency spikes on ESXi NFS datastores

  - by exo_cw

  I'm experiencing fsync latencies of around five seconds on NFS datastores in ESXi, triggered by certain VMs. I suspect this might be caused by VMs using NCQ/TCQ, as this does not happen with virtual IDE drives. This can be reproduced using fsync-tester (by Ted Ts'o) and ioping. For example using a Grml live system with a 8GB disk: Linux 2.6.33-grml64: root@dynip211 /mnt/sda # ./fsync-tester fsync time: 5.0391 fsync time: 5.0438 fsync time: 5.0300 fsync time: 0.0231 fsync time: 0.0243 fsync time: 5.0382 fsync time: 5.0400 [... goes on like this ...] That is 5 seconds, not milliseconds. This is even creating IO-latencies on a different VM running on the same host and datastore: root@grml /mnt/sda/ioping-0.5 # ./ioping -i 0.3 -p 20 . 4096 bytes from . (reiserfs /dev/sda): request=1 time=7.2 ms 4096 bytes from . (reiserfs /dev/sda): request=2 time=0.9 ms 4096 bytes from . (reiserfs /dev/sda): request=3 time=0.9 ms 4096 bytes from . (reiserfs /dev/sda): request=4 time=0.9 ms 4096 bytes from . (reiserfs /dev/sda): request=5 time=4809.0 ms 4096 bytes from . (reiserfs /dev/sda): request=6 time=1.0 ms 4096 bytes from . (reiserfs /dev/sda): request=7 time=1.2 ms 4096 bytes from . (reiserfs /dev/sda): request=8 time=1.1 ms 4096 bytes from . (reiserfs /dev/sda): request=9 time=1.3 ms 4096 bytes from . (reiserfs /dev/sda): request=10 time=1.2 ms 4096 bytes from . (reiserfs /dev/sda): request=11 time=1.0 ms 4096 bytes from . (reiserfs /dev/sda): request=12 time=4950.0 ms When I move the first VM to local storage it looks perfectly normal: root@dynip211 /mnt/sda # ./fsync-tester fsync time: 0.0191 fsync time: 0.0201 fsync time: 0.0203 fsync time: 0.0206 fsync time: 0.0192 fsync time: 0.0231 fsync time: 0.0201 [... tried that for one hour: no spike ...] Things I've tried that made no difference: Tested several ESXi Builds: 381591, 348481, 260247 Tested on different hardware, different Intel and AMD boxes Tested with different NFS servers, all show the same behavior: OpenIndiana b147 (ZFS sync always or disabled: no difference) OpenIndiana b148 (ZFS sync always or disabled: no difference) Linux 2.6.32 (sync or async: no difference) It makes no difference if the NFS server is on the same machine (as a virtual storage appliance) or on a different host Guest OS tested, showing problems: Windows 7 64 Bit (using CrystalDiskMark, latency spikes happen mostly during preparing phase) Linux 2.6.32 (fsync-tester + ioping) Linux 2.6.38 (fsync-tester + ioping) I could not reproduce this problem on Linux 2.6.18 VMs. Another workaround is to use virtual IDE disks (vs SCSI/SAS), but that is limiting performance and the number of drives per VM. Update 2011-06-30: The latency spikes seem to happen more often if the application writes in multiple small blocks before fsync. For example fsync-tester does this (strace output): pwrite(3, "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"..., 1048576, 0) = 1048576 fsync(3) = 0 ioping does this while preparing the file: [lots of pwrites] pwrite(3, "********************************"..., 4096, 1036288) = 4096 pwrite(3, "********************************"..., 4096, 1040384) = 4096 pwrite(3, "********************************"..., 4096, 1044480) = 4096 fsync(3) = 0 The setup phase of ioping almost always hangs, while fsync-tester sometimes works fine. Is someone capable of updating fsync-tester to write multiple small blocks? My C skills suck ;) Update 2011-07-02: This problem does not occur with iSCSI. I tried this with the OpenIndiana COMSTAR iSCSI server. But iSCSI does not give you easy access to the VMDK files so you can move them between hosts with snapshots and rsync. Update 2011-07-06: This is part of a wireshark capture, captured by a third VM on the same vSwitch. This all happens on the same host, no physical network involved. I've started ioping around time 20. There were no packets sent until the five second delay was over: No. Time Source Destination Protocol Info 1082 16.164096 192.168.250.10 192.168.250.20 NFS V3 WRITE Call (Reply In 1085), FH:0x3eb56466 Offset:0 Len:84 FILE_SYNC 1083 16.164112 192.168.250.10 192.168.250.20 NFS V3 WRITE Call (Reply In 1086), FH:0x3eb56f66 Offset:0 Len:84 FILE_SYNC 1084 16.166060 192.168.250.20 192.168.250.10 TCP nfs > iclcnet-locate [ACK] Seq=445 Ack=1057 Win=32806 Len=0 TSV=432016 TSER=769110 1085 16.167678 192.168.250.20 192.168.250.10 NFS V3 WRITE Reply (Call In 1082) Len:84 FILE_SYNC 1086 16.168280 192.168.250.20 192.168.250.10 NFS V3 WRITE Reply (Call In 1083) Len:84 FILE_SYNC 1087 16.168417 192.168.250.10 192.168.250.20 TCP iclcnet-locate > nfs [ACK] Seq=1057 Ack=773 Win=4163 Len=0 TSV=769110 TSER=432016 1088 23.163028 192.168.250.10 192.168.250.20 NFS V3 GETATTR Call (Reply In 1089), FH:0x0bb04963 1089 23.164541 192.168.250.20 192.168.250.10 NFS V3 GETATTR Reply (Call In 1088) Directory mode:0777 uid:0 gid:0 1090 23.274252 192.168.250.10 192.168.250.20 TCP iclcnet-locate > nfs [ACK] Seq=1185 Ack=889 Win=4163 Len=0 TSV=769821 TSER=432716 1091 24.924188 192.168.250.10 192.168.250.20 RPC Continuation 1092 24.924210 192.168.250.10 192.168.250.20 RPC Continuation 1093 24.924216 192.168.250.10 192.168.250.20 RPC Continuation 1094 24.924225 192.168.250.10 192.168.250.20 RPC Continuation 1095 24.924555 192.168.250.20 192.168.250.10 TCP nfs > iclcnet_svinfo [ACK] Seq=6893 Ack=1118613 Win=32625 Len=0 TSV=432892 TSER=769986 1096 24.924626 192.168.250.10 192.168.250.20 RPC Continuation 1097 24.924635 192.168.250.10 192.168.250.20 RPC Continuation 1098 24.924643 192.168.250.10 192.168.250.20 RPC Continuation 1099 24.924649 192.168.250.10 192.168.250.20 RPC Continuation 1100 24.924653 192.168.250.10 192.168.250.20 RPC Continuation 2nd Update 2011-07-06: There seems to be some influence from TCP window sizes. I was not able to reproduce this problem using FreeNAS (based on FreeBSD) as a NFS server. The wireshark captures showed TCP window updates to 29127 bytes in regular intervals. I did not see them with OpenIndiana, which uses larger window sizes by default. I can no longer reproduce this problem if I set the following options in OpenIndiana and restart the NFS server: ndd -set /dev/tcp tcp_recv_hiwat 8192 # default is 128000 ndd -set /dev/tcp tcp_max_buf 1048575 # default is 1048576 But this kills performance: Writing from /dev/zero to a file with dd_rescue goes from 170MB/s to 80MB/s. Update 2011-07-07: I've uploaded this tcpdump capture (can be analyzed with wireshark). In this case 192.168.250.2 is the NFS server (OpenIndiana b148) and 192.168.250.10 is the ESXi host. Things I've tested during this capture: Started "ioping -w 5 -i 0.2 ." at time 30, 5 second hang in setup, completed at time 40. Started "ioping -w 5 -i 0.2 ." at time 60, 5 second hang in setup, completed at time 70. Started "fsync-tester" at time 90, with the following output, stopped at time 120: fsync time: 0.0248 fsync time: 5.0197 fsync time: 5.0287 fsync time: 5.0242 fsync time: 5.0225 fsync time: 0.0209 2nd Update 2011-07-07: Tested another NFS server VM, this time NexentaStor 3.0.5 community edition: Shows the same problems. Update 2011-07-31: I can also reproduce this problem on the new ESXi build 4.1.0.433742.

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• Windows Server 2008 R2 network adapter stops working, requires hard reboot

  - by Geoff Dalgas

  TL;DR version: Turns out this was a Windows Server 2008 R2 kernel networking bug. After siccing Microsoft support on it, we (eventually) got an unpublished kernel hotfix from Microsoft to address it. If you, too, are experiencing mysterious low-level network driver failures requiring a reboot/bluescreen cycle, you might want that hotfix (or maybe Service Pack 1 whenever it is released, too.) We have been using HAProxy along with heartbeat from the Linux-HA project. We are using two linux instances to provide a failover. Each server has with their own public IP and a single IP which is shared between the two using a virtual interface (eth1:1) at IP: 69.59.196.211 The virtual interface (eth1:1) IP 69.59.196.211 is configured as the gateway for the windows servers behind them and we use ip_forwarding to route traffic. We are experiencing an occasional network outage on one of our windows servers behind our linux gateways. HAProxy will detect the server is offline which we can verify by remoting to the failed server and attempting to ping the gateway: Pinging 69.59.196.211 with 32 bytes of data: Reply from 69.59.196.220: Destination host unreachable. Running arp -a on this failed server shows that there is no entry for the gateway address (69.59.196.211): Interface: 69.59.196.220 --- 0xa Internet Address Physical Address Type 69.59.196.161 00-26-88-63-c7-80 dynamic 69.59.196.210 00-15-5d-0a-3e-0e dynamic 69.59.196.212 00-21-5e-4d-45-c9 dynamic 69.59.196.213 00-15-5d-00-b2-0d dynamic 69.59.196.215 00-21-5e-4d-61-1a dynamic 69.59.196.217 00-21-5e-4d-2c-e8 dynamic 69.59.196.219 00-21-5e-4d-38-e5 dynamic 69.59.196.221 00-15-5d-00-b2-0d dynamic 69.59.196.222 00-15-5d-0a-3e-09 dynamic 69.59.196.223 ff-ff-ff-ff-ff-ff static 224.0.0.22 01-00-5e-00-00-16 static 224.0.0.252 01-00-5e-00-00-fc static 225.0.0.1 01-00-5e-00-00-01 static On our linux gateway instances arp -a shows: peak-colo-196-220.peak.org (69.59.196.220) at <incomplete> on eth1 stackoverflow.com (69.59.196.212) at 00:21:5e:4d:45:c9 [ether] on eth1 peak-colo-196-215.peak.org (69.59.196.215) at 00:21:5e:4d:61:1a [ether] on eth1 peak-colo-196-219.peak.org (69.59.196.219) at 00:21:5e:4d:38:e5 [ether] on eth1 peak-colo-196-222.peak.org (69.59.196.222) at 00:15:5d:0a:3e:09 [ether] on eth1 peak-colo-196-209.peak.org (69.59.196.209) at 00:26:88:63:c7:80 [ether] on eth1 peak-colo-196-217.peak.org (69.59.196.217) at 00:21:5e:4d:2c:e8 [ether] on eth1 Why would arp occasionally set the entry for this failed server as <incomplete>? Should we be defining our arp entries statically? I've always left arp alone since it works 99% of the time, but in this one instance it appears to be failing. Are there any additional troubleshooting steps we can take help resolve this issue? THINGS WE HAVE TRIED I added a static arp entry for testing on one of the linux gateways which still didn't help. root@haproxy2:~# arp -a peak-colo-196-215.peak.org (69.59.196.215) at 00:21:5e:4d:61:1a [ether] on eth1 peak-colo-196-221.peak.org (69.59.196.221) at 00:15:5d:00:b2:0d [ether] on eth1 stackoverflow.com (69.59.196.212) at 00:21:5e:4d:45:c9 [ether] on eth1 peak-colo-196-219.peak.org (69.59.196.219) at 00:21:5e:4d:38:e5 [ether] on eth1 peak-colo-196-209.peak.org (69.59.196.209) at 00:26:88:63:c7:80 [ether] on eth1 peak-colo-196-217.peak.org (69.59.196.217) at 00:21:5e:4d:2c:e8 [ether] on eth1 peak-colo-196-220.peak.org (69.59.196.220) at 00:21:5e:4d:30:8d [ether] PERM on eth1 root@haproxy2:~# arp -i eth1 -s 69.59.196.220 00:21:5e:4d:30:8d root@haproxy2:~# ping 69.59.196.220 PING 69.59.196.220 (69.59.196.220) 56(84) bytes of data. --- 69.59.196.220 ping statistics --- 7 packets transmitted, 0 received, 100% packet loss, time 6006ms Rebooting the windows web server solves this issue temporarily with no other changes to the network but our experience shows this issue will come back. Swapping network cards and switches I noticed the link light on the port of the switch for the failed windows server was running at 100Mb instead of 1Gb on the failed interface. I moved the cable to several other open ports and the link indicated 100Mb for each port that I tried. I also swapped the cable with the same result. I tried changing the properties of the network card in windows and the server locked up and required a hard reset after clicking apply. This windows server has two physical network interfaces so I have swapped the cables and network settings on the two interfaces to see if the problem follows the interface. If the public interface goes down again we will know that it is not an issue with the network card. (We also tried another switch we have on hand, no change) Changing network hardware driver versions We've had the same problem with the latest Broadcom driver, as well as the built-in driver that ships in Windows Server 2008 R2. Replacing network cables As a last ditch effort we remembered another change that occurred was the replacement of all of the patch cords between our servers / switch. We had purchased two sets, one green of lengths 1ft - 3ft for the private interfaces and another set of red cables for the public interfaces. We swapped out all of the public interface patch cables with a different brand and ran our servers without issue for a full week ... aaaaaand then the problem recurred. Disable checksum offload, remove TProxy We also tried disabling TCP/IP checksum offload in the driver, no change. We're now pulling out TProxy and moving to a more traditional x-forwarded-for network arrangement without any fancy IP address rewriting. We'll see if that helps. Switch Virtualization providers On the off chance this was related to Hyper-V in some way (we do host Linux VMs on it), we switched to VMWare Server. No change. Switch host model We've reached the end of our troubleshooting rope and are now formally involving Microsoft support. They recommended changing the host model: http://en.wikipedia.org/wiki/Host_model http://technet.microsoft.com/en-us/magazine/2007.09.cableguy.aspx We did that, and.. we'll see.

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• Windows Impersonation failed

  - by skprocks

  I am using following code to implement impersonation for the particular windows account,which is failing.Please help. using System.Security.Principal; using System.Runtime.InteropServices; public partial class Source_AddNewProduct : System.Web.UI.Page { [DllImport("advapi32.dll", SetLastError = true)] static extern bool LogonUser( string principal, string authority, string password, LogonSessionType logonType, LogonProvider logonProvider, out IntPtr token); [DllImport("kernel32.dll", SetLastError = true)] static extern bool CloseHandle(IntPtr handle); enum LogonSessionType : uint { Interactive = 2, Network, Batch, Service, NetworkCleartext = 8, NewCredentials } enum LogonProvider : uint { Default = 0, // default for platform (use this!) WinNT35, // sends smoke signals to authority WinNT40, // uses NTLM WinNT50 // negotiates Kerb or NTLM } //impersonation is used when user tries to upload an image to a network drive protected void btnPrimaryPicUpload_Click1(object sender, EventArgs e) { try { string mDocumentExt = string.Empty; string mDocumentName = string.Empty; HttpPostedFile mUserPostedFile = null; HttpFileCollection mUploadedFiles = null; string xmlPath = string.Empty; FileStream fs = null; StreamReader file; string modify; mUploadedFiles = HttpContext.Current.Request.Files; mUserPostedFile = mUploadedFiles[0]; if (mUserPostedFile.ContentLength >= 0 && Path.GetFileName(mUserPostedFile.FileName) != "") { mDocumentName = Path.GetFileName(mUserPostedFile.FileName); mDocumentExt = Path.GetExtension(mDocumentName); mDocumentExt = mDocumentExt.ToLower(); if (mDocumentExt != ".jpg" && mDocumentExt != ".JPG" && mDocumentExt != ".gif" && mDocumentExt != ".GIF" && mDocumentExt != ".jpeg" && mDocumentExt != ".JPEG" && mDocumentExt != ".tiff" && mDocumentExt != ".TIFF" && mDocumentExt != ".png" && mDocumentExt != ".PNG" && mDocumentExt != ".raw" && mDocumentExt != ".RAW" && mDocumentExt != ".bmp" && mDocumentExt != ".BMP" && mDocumentExt != ".TIF" && mDocumentExt != ".tif") { Page.RegisterStartupScript("select", "<script language=" + Convert.ToChar(34) + "VBScript" + Convert.ToChar(34) + "> MsgBox " + Convert.ToChar(34) + "Please upload valid picture file format" + Convert.ToChar(34) + " , " + Convert.ToChar(34) + "64" + Convert.ToChar(34) + " , " + Convert.ToChar(34) + "WFISware" + Convert.ToChar(34) + "</script>"); } else { int intDocLen = mUserPostedFile.ContentLength; byte[] imageBytes = new byte[intDocLen]; mUserPostedFile.InputStream.Read(imageBytes, 0, mUserPostedFile.ContentLength); //xmlPath = @ConfigurationManager.AppSettings["ImagePath"].ToString(); xmlPath = Server.MapPath("./../ProductImages/"); mDocumentName = Guid.NewGuid().ToString().Replace("-", "") + System.IO.Path.GetExtension(mUserPostedFile.FileName); //if (System.IO.Path.GetExtension(mUserPostedFile.FileName) == ".jpg") //{ //} //if (System.IO.Path.GetExtension(mUserPostedFile.FileName) == ".gif") //{ //} mUserPostedFile.SaveAs(xmlPath + mDocumentName); //Remove commenting till upto stmt xmlPath = "./../ProductImages/"; to implement impersonation byte[] bytContent; IntPtr token = IntPtr.Zero; WindowsImpersonationContext impersonatedUser = null; try { // Note: Credentials should be encrypted in configuration file bool result = LogonUser(ConfigurationManager.AppSettings["ServiceAccount"].ToString(), "ad-ent", ConfigurationManager.AppSettings["ServiceAccountPassword"].ToString(), LogonSessionType.Network, LogonProvider.Default, out token); if (result) { WindowsIdentity id = new WindowsIdentity(token); // Begin impersonation impersonatedUser = id.Impersonate(); mUserPostedFile.SaveAs(xmlPath + mDocumentName); } else { throw new Exception("Identity impersonation has failed."); } } catch { throw; } finally { // Stop impersonation and revert to the process identity if (impersonatedUser != null) impersonatedUser.Undo(); // Free the token if (token != IntPtr.Zero) CloseHandle(token); } xmlPath = "./../ProductImages/"; xmlPath = xmlPath + mDocumentName; string o_image = xmlPath; //For impersoantion uncomment this line and comment next line //string o_image = "../ProductImages/" + mDocumentName; ViewState["masterImage"] = o_image; //fs = new FileStream(xmlPath, FileMode.Open, FileAccess.Read); //file = new StreamReader(fs, Encoding.UTF8); //modify = file.ReadToEnd(); //file.Close(); //commented by saurabh kumar 28may'09 imgImage.Visible = true; imgImage.ImageUrl = ViewState["masterImage"].ToString(); img_Label1.Visible = false; } //e.Values["TemplateContent"] = modify; //e.Values["TemplateName"] = mDocumentName.Replace(".xml", ""); } } catch (Exception ex) { ExceptionUtil.UI(ex); Response.Redirect("errorpage.aspx"); } } } The code on execution throws system.invalidoperation exception.I have provided full control to destination folder to the windows service account that i am impersonating.

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• VPN still working after rebooting without client - DrayTek client shows "No Connection"

  - by HeavenCore

  My home network is a simple router + pc's setup, nothing fancy - the router has DHCP enabled for 192.168.0.X (255.255.255.0) and my PC picks up the address 192.168.0.82. There are no devices on my local lan in the 192.168.1.x range. On my pc i have the DrayTek VPN client, and a company i do some work for has a DrayTek Vigor router. The VPN client establishes a VPN to that remote company using an IPSec Tunnel (PreShared Key - no encryption) Last night i shut down my pc with the VPN tunnel still connected, when i turned my computer on this morning i accidentally clicked an RDP shortcut to 192.168.1.2 (a host in the remote company) and to my amazement it connected?!? I checked and the DrayTek VPN client isnt running, and when i did run it, it clearly shows "Status: No connection". confused as to how my machine can still talk to this remote machine i tried a trace: C:\Users\HeavenCore>tracert 192.168.1.2 Tracing route to C4SERVERII [192.168.1.2] over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 15 ms 21 ms 32 ms C4SERVERII [192.168.1.2] Trace complete. No indication there as to how it's getting from my network to the remote host. with my network mask being 255.255.255.0 with ip 192.168.0.1 i dont even see how packets are routing to 192.168.1.1 - unless there was a static route in place, so i checked the route table: IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.82 266 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.0.0 255.255.255.0 On-link 192.168.0.82 266 192.168.0.82 255.255.255.255 On-link 192.168.0.82 266 192.168.0.255 255.255.255.255 On-link 192.168.0.82 266 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.0.82 266 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.0.82 266 =========================================================================== Persistent Routes: Network Address Netmask Gateway Address Metric 0.0.0.0 0.0.0.0 192.168.0.1 Default =========================================================================== As far as i can see, nothing indicating how my packets are getting to 192.168.1.2??? To confirm i was on a different subnet i did an ipconfig /all: Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether net Controller Physical Address. . . . . . . . . : 00-23-54-F3-4E-BA DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.0.82(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 208.67.222.222 NetBIOS over Tcpip. . . . . . . . : Enabled Yet straight after confirming my ip and subnet as above i can go ahead and ping the remote machine: C:\Users\HeavenCore>ping 192.168.1.2 Pinging 192.168.1.2 with 32 bytes of data: Reply from 192.168.1.2: bytes=32 time=48ms TTL=127 Reply from 192.168.1.2: bytes=32 time=23ms TTL=127 Reply from 192.168.1.2: bytes=32 time=103ms TTL=127 Reply from 192.168.1.2: bytes=32 time=25ms TTL=127 Ping statistics for 192.168.1.2: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 23ms, Maximum = 103ms, Average = 49ms Also, note on the ping how the times are 35ms ish, this clearly shows the pings are to the remote host and not something on my local lan (all stuff on my local lan pings in 0ms) - plus i verified the host was actually the host via RDP. My Question: Can an IPSec tunnel stay up some how after a reboot without use of the VPN client? (well, i can clearly see that it can) - where in windows is there visibility of this? how does my machine know where to route the packets? I appreciate any insights & thoughts!

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• Get the property, as a string, from an Expression<Func<TModel,TProperty>>

  - by Jaxidian

  I use some strongly-typed expressions that get serialized to allow my UI code to have strongly-typed sorting and searching expressions. These are of type Expression<Func<TModel,TProperty>> and are used as such: SortOption.Field = (p => p.FirstName);. I've gotten this working perfectly for this simple case. The code that I'm using for parsing the "FirstName" property out of there is actually reusing some existing functionality in a third-party product that we use and it works great, until we start working with deeply-nested properties(SortOption.Field = (p => p.Address.State.Abbreviation);). This code has some very different assumptions in the need to support deeply-nested properties. As for what this code does, I don't really understand it and rather than changing that code, I figured I should just write from scratch this functionality. However, I don't know of a good way to do this. I suspect we can do something better than doing a ToString() and performing string parsing. So what's a good way to do this to handle the trivial and deeply-nested cases? Requirements: Given the expression p => p.FirstName I need a string of "FirstName". Given the expression p => p.Address.State.Abbreviation I need a string of "Address.State.Abbreviation" While it's not important for an answer to my question, I suspect my serialization/deserialization code could be useful to somebody else who finds this question in the future, so it is below. Again, this code is not important to the question - I just thought it might help somebody. Note that DynamicExpression.ParseLambda comes from the Dynamic LINQ stuff and Property.PropertyToString() is what this question is about. /// <summary> /// This defines a framework to pass, across serialized tiers, sorting logic to be performed. /// </summary> /// <typeparam name="TModel">This is the object type that you are filtering.</typeparam> /// <typeparam name="TProperty">This is the property on the object that you are filtering.</typeparam> [Serializable] public class SortOption<TModel, TProperty> : ISerializable where TModel : class { /// <summary> /// Convenience constructor. /// </summary> /// <param name="property">The property to sort.</param> /// <param name="isAscending">Indicates if the sorting should be ascending or descending</param> /// <param name="priority">Indicates the sorting priority where 0 is a higher priority than 10.</param> public SortOption(Expression<Func<TModel, TProperty>> property, bool isAscending = true, int priority = 0) { Property = property; IsAscending = isAscending; Priority = priority; } /// <summary> /// Default Constructor. /// </summary> public SortOption() : this(null) { } /// <summary> /// This is the field on the object to filter. /// </summary> public Expression<Func<TModel, TProperty>> Property { get; set; } /// <summary> /// This indicates if the sorting should be ascending or descending. /// </summary> public bool IsAscending { get; set; } /// <summary> /// This indicates the sorting priority where 0 is a higher priority than 10. /// </summary> public int Priority { get; set; } #region Implementation of ISerializable /// <summary> /// This is the constructor called when deserializing a SortOption. /// </summary> protected SortOption(SerializationInfo info, StreamingContext context) { IsAscending = info.GetBoolean("IsAscending"); Priority = info.GetInt32("Priority"); // We just persisted this by the PropertyName. So let's rebuild the Lambda Expression from that. Property = DynamicExpression.ParseLambda<TModel, TProperty>(info.GetString("Property"), default(TModel), default(TProperty)); } /// <summary> /// Populates a <see cref="T:System.Runtime.Serialization.SerializationInfo"/> with the data needed to serialize the target object. /// </summary> /// <param name="info">The <see cref="T:System.Runtime.Serialization.SerializationInfo"/> to populate with data. </param> /// <param name="context">The destination (see <see cref="T:System.Runtime.Serialization.StreamingContext"/>) for this serialization. </param> public void GetObjectData(SerializationInfo info, StreamingContext context) { // Just stick the property name in there. We'll rebuild the expression based on that on the other end. info.AddValue("Property", Property.PropertyToString()); info.AddValue("IsAscending", IsAscending); info.AddValue("Priority", Priority); } #endregion }

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• AJAX call + JQuery Dialog Title changing dynamically

  - by Panther24

  I have an AJAX call which loads an Dialog page, now depending upon the content of the data returned on the AJAX call, I want to change the title of the Window, how do I do that. Here is the snippet of code: var divid = "brHistoryForm"; var url = "getRestoreFiles.action?profileName="+profileName; // Create xmlHttp var xmlHttp = AJAX(); // The code... xmlHttp.onreadystatechange=function(){ if(xmlHttp.readyState==4){ document.getElementById(divid).innerHTML=xmlHttp.responseText; } } xmlHttp.open("GET",url,true); xmlHttp.send(null); $('#brHistoryForm').dialog('open'); jQuery('#brHistoryForm').focus(); document.getElementById('pageTitle').innerHTML = "<h2>"+profileName+" - B&R History</h2>" Here 'pageTitle' is a div. When I run the above piece of code, it opens a dialog window, the action is redirected to a jsp page which is loaded inside the div. It works fine, but the title does not get set :(. I've tried to do the setting of the title in the redirected jsp page, it doesn't work either. Here is the code of that JSP page: <%@page contentType="text/html" pageEncoding="UTF-8"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <%@ taglib prefix="s" uri="/struts-tags" %> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>B&R History</title> </head> <body> <table style="width: 100%"> <tr> <td style="width: 40%"> <div id="pageTitle"> <h2>B&R History</h2> </div> </td> </tr> </table> <table id="diskTable" cellpadding="0" cellspacing="0" border="1" class="display"> <thead> <tr> <th>Select</th><th>Operation</th> <th>Source</th><th>Destination</th> <th>Status</th><th>Start Time</th><th>End Time</th> </tr> </thead> <tfoot></tfoot> <tbody> <s:iterator value="restoreFileList"> <tr> <td> <s:if test="%{status.equals('Finished')}"> <input onClick="loadRestoreForm('<s:property value="name"/>', '<s:property value="to_path"/>', '<s:property value="status"/>')" type="radio" name='chk' id="chk" value="<s:property value='id'/>,<s:property value="status"/>" > </s:if> <s:else> <input type="radio" name='chk' id="chk" value="<s:property value='id'/>,<s:property value="status"/>" disabled> </s:else> </td> <td> <s:if test="%{br_type == 0}"> Backup </s:if> <s:else> Restore </s:else> </td> <td><s:property value="from_path"/></td> <td><s:property value="to_path"/></td> <td><s:property value="status"/></td> <td><s:property value="start_time"/></td> <td><s:property value="end_time"/></td> </tr> </s:iterator> </tbody> </table> </body> </html> Any help would be appreciated.

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• Self-relation messes up contents in fetching

  - by holographix

  Hi folks, I'm dealing with an annoying problem in core data I've got a table named Character, which is made as follows I'm filling the table in various steps: 1) fill the attributes of the table 2) fill the Character Relation (charRel) FYI charRel is defined as follows I'm feeding the contents by pulling the data from an xml, the feeding code is this curStr = [[NSMutableString stringWithString:[curStr stringByTrimmingCharactersInSet:[NSCharacterSet whitespaceAndNewlineCharacterSet]]] retain]; NSLog(@"Parsing relation within these keys %@, in order to get'em associated",curStr); NSArray *chunks = [curStr componentsSeparatedByString: @","]; for( NSString *relId in chunks ) { NSLog(@"Associating %@ with id %@",[currentCharacter valueForKey:@"character_id"], relId); NSFetchRequest *request = [[NSFetchRequest alloc] init]; NSPredicate *predicate = [NSPredicate predicateWithFormat:@"character_id == %@", relId]; [request setEntity:[NSEntityDescription entityForName:@"Character" inManagedObjectContext:[self managedObjectContext] ]]; [request setPredicate:predicate]; NSerror *error = nil; NSArray *results = [[self managedObjectContext] executeFetchRequest:request error:&error]; // error handling code if(error != nil) { NSLog(@"[SYMBOL CORRELATION]: retrieving correlated symbol error: %@", [error localizedDescription]); } else if([results count] > 0) { Character *relatedChar = [results objectAtIndex:0]; // grab the first result in the stack, could be done better! [currentCharacter addCharRelObject:relatedChar]; //VICE VERSA RELATIONS NSArray *charRels = [relatedChar valueForKey:@"charRel"]; BOOL alreadyRelated = NO; for(Character *charRel in charRels) { if([[charRel valueForKey:@"character_id"] isEqual:[currentCharacter valueForKey:@"character_id"]]) { alreadyRelated = YES; break; } } if(!alreadyRelated) { NSLog(@"\n\t\trelating %@ with %@", [relatedChar valueForKey:@"character_id"], [currentCharacter valueForKey:@"character_id"]); [relatedChar addCharRelObject:currentCharacter]; } } else { NSLog(@"[SYMBOL CORRELATION]: related symbol was not found! ##SKIPPING-->"); } [request release]; } NSLog(@"\t\t### TOTAL OF REALTIONS FOR ID %@: %d\n%@", [currentCharacter valueForKey:@"character_id"], [[currentCharacter valueForKey:@"charRel"] count], currentCharacter); error = nil; /* SAVE THE CONTEXT */ if (![managedObjectContext save:&error]) { NSLog(@"Whoops, couldn't save the symbol record: %@", [error localizedDescription]); NSArray* detailedErrors = [[error userInfo] objectForKey:NSDetailedErrorsKey]; if(detailedErrors != nil && [detailedErrors count] > 0) { for(NSError* detailedError in detailedErrors) { NSLog(@"\n################\t\tDetailedError: %@\n################", [detailedError userInfo]); } } else { NSLog(@" %@", [error userInfo]); } } at this point when I print out the values of the currentCharacter, everything looks perfect. every relation is in its place. in example in this log we can clearly see that this element has got 3 items in charRel: <Character: 0x5593af0> (entity: Character; id: 0x55938c0 <x-coredata://67288D50-D349-4B19-B7CB-F7AC4671AD61/Character/p86> ; data: { catRel = "<relationship fault: 0x9a29db0 'catRel'>"; charRel = ( "0x9a1f870 <x-coredata://67288D50-D349-4B19-B7CB-F7AC4671AD61/Character/p74>", "0x9a14bd0 <x-coredata://67288D50-D349-4B19-B7CB-F7AC4671AD61/Character/p109>", "0x558ba00 <x-coredata://67288D50-D349-4B19-B7CB-F7AC4671AD61/Character/p5>" ); "character_id" = 254; examplesRel = "<relationship fault: 0x9a29df0 'examplesRel'>"; meaning = "\n Left"; pinyin = "\n zu\U01d2"; "pronunciation_it" = "\n zu\U01d2"; strokenumber = 5; text = "\n \n <p>The most ancient form of this symbol"; unicodevalue = "\n \U5de6"; }) then when I'm in need of retrieving this item I perform an extraction, like this: // at first I get the single Character record NSFetchRequest *request = [[NSFetchRequest alloc] init]; NSError *error; NSPredicate *predicate = [NSPredicate predicateWithFormat:@"character_id == %@", self.char_id ]; [request setEntity:[NSEntityDescription entityForName:@"Character" inManagedObjectContext:_context ]]; [request setPredicate:predicate]; NSArray *fetchedObjs = [_context executeFetchRequest:request error:&error]; when, for instance, I print out in NSLog the contents of charRel NSArray *correlations = [singleCharacter valueForKey:@"charRel"]; NSLog(@"CHARACTER OBJECT \n%@", correlations); I get this Relationship fault for (<NSRelationshipDescription: 0x5568520>), name charRel, isOptional 1, isTransient 0, entity Character, renamingIdentifier charRel, validation predicates (), warnings (), versionHashModifier (null), destination entity Character, inverseRelationship (null), minCount 1, maxCount 99 on 0x6937f00 hope that I made myself clear. this thing is driving me insane, I've googled all over world, but I couldn't find a solution (and this make me think to as issue related to bad coding somehow :P). thank you in advance guys. k

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• Receiving broadcast packets using packet socket

  - by user314336

  Hello I try to send DHCP RENEW packets to the network and receive the responses. I broadcast the packet and I can see that it's successfully sent using Wireshark. But I have difficulties receiving the responses.I use packet sockets to catch the packets. I can see that there are responses to my RENEW packet using Wireshark, but my function 'packet_receive_renew' sometimes catch the packets but sometimes it can not catch the packets. I set the file descriptor using FDSET but the 'select' in my code can not realize that there are new packets for that file descriptor and timeout occurs. I couldn't make it clear that why it sometimes catches the packets and sometimes doesn't. Anybody have an idea? Thanks in advance. Here's the receive function. int packet_receive_renew(struct client_info* info) { int fd; struct sockaddr_ll sock, si_other; struct sockaddr_in si_me; fd_set rfds; struct timeval tv; time_t start, end; int bcast = 1; int ret = 0, try = 0; char buf[1500] = {'\0'}; uint8_t tmp[BUFLEN] = {'\0'}; struct dhcp_packet pkt; socklen_t slen = sizeof(si_other); struct dhcps* new_dhcps; memset((char *) &si_me, 0, sizeof(si_me)); memset((char *) &si_other, 0, sizeof(si_other)); memset(&pkt, 0, sizeof(struct dhcp_packet)); define SERVER_AND_CLIENT_PORTS ((67 << 16) + 68) static const struct sock_filter filter_instr[] = { /* check for udp */ BPF_STMT(BPF_LD|BPF_B|BPF_ABS, 9), BPF_JUMP(BPF_JMP|BPF_JEQ|BPF_K, IPPROTO_UDP, 0, 4), /* L5, L1, is UDP? */ /* skip IP header */ BPF_STMT(BPF_LDX|BPF_B|BPF_MSH, 0), /* L5: */ /* check udp source and destination ports */ BPF_STMT(BPF_LD|BPF_W|BPF_IND, 0), BPF_JUMP(BPF_JMP|BPF_JEQ|BPF_K, SERVER_AND_CLIENT_PORTS, 0, 1), /* L3, L4 */ /* returns */ BPF_STMT(BPF_RET|BPF_K, 0x0fffffff ), /* L3: pass */ BPF_STMT(BPF_RET|BPF_K, 0), /* L4: reject */ }; static const struct sock_fprog filter_prog = { .len = sizeof(filter_instr) / sizeof(filter_instr[0]), /* casting const away: */ .filter = (struct sock_filter *) filter_instr, }; printf("opening raw socket on ifindex %d\n", info->interf.if_index); if (-1==(fd = socket(PF_PACKET, SOCK_DGRAM, htons(ETH_P_IP)))) { perror("packet_receive_renew::socket"); return -1; } printf("got raw socket fd %d\n", fd); /* Use only if standard ports are in use */ /* Ignoring error (kernel may lack support for this) */ if (-1==setsockopt(fd, SOL_SOCKET, SO_ATTACH_FILTER, &filter_prog, sizeof(filter_prog))) perror("packet_receive_renew::setsockopt"); sock.sll_family = AF_PACKET; sock.sll_protocol = htons(ETH_P_IP); //sock.sll_pkttype = PACKET_BROADCAST; sock.sll_ifindex = info->interf.if_index; if (-1 == bind(fd, (struct sockaddr *) &sock, sizeof(sock))) { perror("packet_receive_renew::bind"); close(fd); return -3; } if (-1 == setsockopt(fd, SOL_SOCKET, SO_BROADCAST, &bcast, sizeof(bcast))) { perror("packet_receive_renew::setsockopt"); close(fd); return -1; } FD_ZERO(&rfds); FD_SET(fd, &rfds); tv.tv_sec = TIMEOUT; tv.tv_usec = 0; ret = time(&start); if (-1 == ret) { perror("packet_receive_renew::time"); close(fd); return -1; } while(1) { ret = select(fd + 1, &rfds, NULL, NULL, &tv); time(&end); if (TOTAL_PENDING <= (end - start)) { fprintf(stderr, "End receiving\n"); break; } if (-1 == ret) { perror("packet_receive_renew::select"); close(fd); return -4; } else if (ret) { new_dhcps = (struct dhcps*)calloc(1, sizeof(struct dhcps)); if (-1 == recvfrom(fd, buf, 1500, 0, (struct sockaddr*)&si_other, &slen)) { perror("packet_receive_renew::recvfrom"); close(fd); return -4; } deref_packet((unsigned char*)buf, &pkt, info); if (-1!=(ret=get_option_val(pkt.options, DHO_DHCP_SERVER_IDENTIFIER, tmp))) { sprintf((char*)tmp, "%d.%d.%d.%d", tmp[0],tmp[1],tmp[2],tmp[3]); fprintf(stderr, "Received renew from %s\n", tmp); } else { fprintf(stderr, "Couldnt get DHO_DHCP_SERVER_IDENTIFIER%s\n", tmp); close(fd); return -5; } new_dhcps->dhcps_addr = strdup((char*)tmp); //add to list if (info->dhcps_list) info->dhcps_list->next = new_dhcps; else info->dhcps_list = new_dhcps; new_dhcps->next = NULL; } else { try++; tv.tv_sec = TOTAL_PENDING - try * TIMEOUT; tv.tv_usec = 0; fprintf(stderr, "Timeout occured\n"); } } close(fd); printf("close fd:%d\n", fd); return 0; }

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• How do I prevent TCP connection freezes over an OpenVPN network?

  - by Jason R

  New details added at the end of this question; it's possible that I'm zeroing in on the cause. I have a UDP OpenVPN-based VPN set up in tap mode (I need tap because I need the VPN to pass multicast packets, which doesn't seem to be possible with tun networks) with a handful of clients across the Internet. I've been experiencing frequent TCP connection freezes over the VPN. That is, I will establish a TCP connection (e.g. an SSH connection, but other protocols have similar issues), and at some point during the session, it seems that traffic will cease being transmitted over that TCP session. This seems to be related to points at which large data transfers occur, such as if I execute an ls command in an SSH session, or if I cat a long log file. Some Google searches turn up a number of answers like this previous one on Server Fault, indicating that the likely culprit is an MTU issue: that during periods of high traffic, the VPN is trying to send packets that get dropped somewhere in the pipes between the VPN endpoints. The above-linked answer suggests using the following OpenVPN configuration settings to mitigate the problem: fragment 1400 mssfix This should limit the MTU used on the VPN to 1400 bytes and fix the TCP maximum segment size to prevent the generation of any packets larger than that. This seems to mitigate the problem a bit, but I still frequently see the freezes. I've tried a number of sizes as arguments to the fragment directive: 1200, 1000, 576, all with similar results. I can't think of any strange network topology between the two ends that could trigger such a problem: the VPN server is running on a pfSense machine connected directly to the Internet, and my client is also connected directly to the Internet at another location. One other strange piece of the puzzle: if I run the tracepath utility, then that seems to band-aid the problem. A sample run looks like: [~]$ tracepath -n 192.168.100.91 1: 192.168.100.90 0.039ms pmtu 1500 1: 192.168.100.91 40.823ms reached 1: 192.168.100.91 19.846ms reached Resume: pmtu 1500 hops 1 back 64 The above run is between two clients on the VPN: I initiated the trace from 192.168.100.90 to the destination of 192.168.100.91. Both clients were configured with fragment 1200; mssfix; in an attempt to limit the MTU used on the link. The above results would seem to suggest that tracepath was able to detect a path MTU of 1500 bytes between the two clients. I would assume that it would be somewhat smaller due to the fragmentation settings specified in the OpenVPN configuration. I found that result somewhat strange. Even stranger, however: if I have a TCP connection in the stalled state (e.g. an SSH session with a directory listing that froze in the middle), then executing the tracepath command shown above causes the connection to start up again! I can't figure out any reasonable explanation for why this would be the case, but I feel like this might be pointing toward a solution to ultimately eradicate the problem. Does anyone have any recommendations for other things to try? Edit: I've come back and looked at this a bit further, and have found only more confounding information: I set the OpenVPN connection to fragment at 1400 bytes, as shown above. Then, I connected to the VPN from across the Internet and used Wireshark to look at the UDP packets that were sent to the VPN server while the stall occurred. None were greater than the specified 1400 byte count, so the fragmentation seems to be functioning properly. To verify that even a 1400-byte MTU would be sufficient, I pinged the VPN server using the following (Linux) command: ping <host> -s 1450 -M do This (I believe) sends a 1450-byte packet with fragmentation disabled (I at least verified that it didn't work if I set it to an obviously-too-large value like 1600 bytes). These seem to work just fine; I get replies back from the host with no issue. So, maybe this isn't an MTU issue at all. I'm just confused as to what else it might be! Edit 2: The rabbit hole just keeps getting deeper: I've now isolated the problem a bit more. It seems to be related to the exact OS that the VPN client uses. I have successfully duplicated the problem on at least three Ubuntu machines (versions 12.04 through 13.04). I can reliably duplicate an SSH connection freeze within a minute or so by just cat-ing a large log file. However, if I do the same test using a CentOS 6 machine as a client, then I don't see the problem! I've tested using the exact same OpenVPN client version as I was using on the Ubuntu machines. I can cat log files for hours without seeing the connection freeze. This seems to provide some insight as to the ultimate cause, but I'm just not sure what that insight is. I have examined the traffic over the VPN using Wireshark. I'm not a TCP expert, so I'm not sure what to make of the gory details, but the gist is that at some point, a UDP packet gets dropped due to the limited bandwidth of the Internet link, causing TCP retransmissions inside the VPN tunnel. On the CentOS client, these retransmissions occur properly and things move on happily. At some point with the Ubuntu clients, though, the remote end starts retransmitting the same TCP segment over and over (with the transmit delay increasing between each retransmission). The client sends what looks like a valid TCP ACK to each retransmission, but the remote end still continues to transmit the same TCP segment periodically. This extends ad infinitum and the connection stalls. My question here would be: Does anyone have any recommendations for how to troubleshoot and/or determine the root cause of the TCP issue? It's as if the remote end isn't accepting the ACK messages sent by the VPN client. One common difference between the CentOS node and the various Ubuntu releases is that Ubuntu has a much more recent Linux kernel version (from 3.2 in Ubuntu 12.04 to 3.8 in 13.04). A pointer to some new kernel bug maybe? I'm assuming that if that were so, then I wouldn't be the only one experiencing the problem; I don't think this seems like a particularly exotic setup.

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• Autounattend.xml not being recognized in VirtualBox

  - by beagle

  I am working my way through the steps on this page to prepare an unattended installation of Windows 7 Enterprise x64 for purposes of a college assignment which simply requires the process to be carried out and documented. Both the "technician" and "reference" computers are virtual machines created in VirtualBox 4.3.12, as will be the destination computer. I seem to have successfully completed Step 1, building an Autounattend.xml answer file using Windows System Image Manager, in as far as the answer file validates successfully. The problem arises when I try to install Windows on the reference machine from the DVD image in conjunction with the Autounattend file on a USB drive. I have tried a couple of different USB devices, and the devices themselves seem to be recognized, but the answer file does not, as instead of taking the configuration settings from the file the user interface appears as in a manual installation. Has anyone come across this problem or a solution? The xml created by Windows SIM is below for reference in case the problem is with the file itself. <?xml version="1.0" encoding="utf-8"?> <unattend xmlns="urn:schemas-microsoft-com:unattend"> <settings pass="oobeSystem"> <component name="Microsoft-Windows-Deployment" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <Reseal> <Mode>Audit</Mode> </Reseal> </component> <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <OOBE> <HideEULAPage>true</HideEULAPage> <ProtectYourPC>3</ProtectYourPC> </OOBE> </component> </settings> <settings pass="windowsPE"> <component name="Microsoft-Windows-International-Core-WinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <SetupUILanguage> <UILanguage>en-IE</UILanguage> </SetupUILanguage> <InputLocale>en-IE</InputLocale> <SystemLocale>en-IE</SystemLocale> <UILanguage>en-IE</UILanguage> <UserLocale>en-IE</UserLocale> </component> <component name="Microsoft-Windows-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <DiskConfiguration> <Disk wcm:action="add"> <CreatePartitions> <CreatePartition wcm:action="add"> <Order>1</Order> <Size>300</Size> <Type>Primary</Type> </CreatePartition> <CreatePartition wcm:action="add"> <Order>2</Order> <Extend>true</Extend> <Type>Primary</Type> </CreatePartition> </CreatePartitions> <ModifyPartitions> <ModifyPartition wcm:action="add"> <Active>true</Active> <Format>NTFS</Format> <Label>System</Label> <Order>1</Order> <PartitionID>1</PartitionID> </ModifyPartition> <ModifyPartition wcm:action="add"> <Format>NTFS</Format> <Label>Windows</Label> <Order>2</Order> <PartitionID>2</PartitionID> </ModifyPartition> </ModifyPartitions> <DiskID>0</DiskID> <WillWipeDisk>true</WillWipeDisk> </Disk> <WillShowUI>OnError</WillShowUI> </DiskConfiguration> <ImageInstall> <OSImage> <InstallTo> <DiskID>0</DiskID> <PartitionID>2</PartitionID> </InstallTo> <InstallToAvailablePartition>false</InstallToAvailablePartition> <WillShowUI>OnError</WillShowUI> </OSImage> </ImageInstall> <UserData> <ProductKey> <WillShowUI>OnError</WillShowUI> </ProductKey> <AcceptEula>true</AcceptEula> </UserData> </component> </settings> <settings pass="specialize"> <component name="Microsoft-Windows-IE-InternetExplorer" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <Home_Page>http://www.example.com</Home_Page> </component> </settings> <cpi:offlineImage cpi:source="wim://technician/users/user/desktop/install.wim#Windows 7 ENTERPRISE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />

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• How to get latitude and longitude position that stored in MySQL and use it in Android map application

  - by gunawan haruna

  I have tried to get the latitude and longitude position that was stored in MySQL. I want use the values to my Android map application. Here is my code: deskripsi.Java Button direction = (Button) findViewById (R.id.btnDir); direction.setOnClickListener(new OnClickListener(){ public void onClick(View arg0) { Intent z = getIntent(); des_lat = z.getExtras().getString("des_lat"); des_long = z.getExtras().getString("des_long"); Intent i = new Intent(android.content.Intent.ACTION_VIEW, Uri.parse("http://maps.google.com/maps?&daddr="+des_lat+","+des_long)); //("geo:37.827500,-122.481670")); startActivity(i); } }); And here is the content.Java private ListView list; int x; private String panjang[]; public void onCreate(Bundle savedInstanceState) { // TODO Auto-generated method stub super.onCreate(savedInstanceState); setContentView(R.layout.kontent); super.initButtonSearch(); list = (ListView) findViewById(R.id.list); JSONObject jo; try { jo = new JSONObject(JsonKontent); JSONArray ja = jo.getJSONArray("result"); System.out.println("Panjang : " + ja.length()); if (ja.length() == 0) { Toast.makeText(Content.this, "Data tidak ada!", Toast.LENGTH_LONG).show(); finish(); } content_id = new String[ja.length()]; c_title = new String[ja.length()]; c_telephone = new String[ja.length()]; c_short_description = new String[ja.length()]; c_long_description = new String[ja.length()]; c_image1 = new String[ja.length()]; c_image2 = new String[ja.length()]; l_address = new String[ja.length()]; catagory_id = new String[ja.length()]; Location myLoc = new Location("sharedPreferences"); Location restLoc = new Location("restaurantTable"); l_latitude = new String[ja.length()]; l_longitude = new String[ja.length()]; c_name = new String[ja.length()]; panjang = new String[ja.length()]; for (x = 0; x < ja.length(); x++) { JSONObject joj = ja.getJSONObject(x); content_id[x] = joj.getString("content_id"); catagory_id[x] = joj.getString("catagory_id"); c_title[x] = joj.getString("c_title"); c_telephone[x] = joj.getString("c_telephone"); c_short_description[x] = joj.getString("c_short_description"); c_long_description[x] = joj.getString("c_long_description"); c_image1[x] = HTTPConnection.urlPicture + joj.getString("c_image1"); c_image2[x] = HTTPConnection.urlPicture + joj.getString("c_image2"); l_address[x] = joj.getString("l_address"); l_latitude[x] = joj.getString("l_latitude"); l_longitude[x] = joj.getString("l_longitude"); c_name[x] = joj.getString("c_name"); myLoc.setLatitude(myLatitude); myLoc.setLongitude(myLongitude); restLoc.setLatitude(Double.parseDouble(l_latitude[x])); restLoc.setLongitude(Double.parseDouble(l_longitude[x])); float f = myLoc.distanceTo(restLoc); int f_int = Math.round(f / 100); f = Float.valueOf(f_int) / 10; String dist = new DecimalFormat("#,##0.0").format(f); System.out.println("Panjang " + dist + " km"); panjang[x] = dist + " km"; } } catch (JSONException e) { Toast.makeText(Content.this, "Data yang dicari tidak ada!", Toast.LENGTH_LONG).show(); finish(); } PFCAdapter adapter = new PFCAdapter(this, c_image1, c_title, l_address, panjang); list.setAdapter(adapter); list.setOnItemClickListener(new OnItemClickListener() { public void onItemClick(AdapterView<?> arg0, View arg1, int arg2, long arg3) { // TODO Auto-generated method stub System.out.println("Content ID: " + Content.content_id[Deskripsi.id]); Deskripsi.id = arg2; waitDialog = ProgressDialog.show(Content.this, "Memuat", "Harap tunggu, sedang terhubung dengan server"); waitDialog.setIcon(R.drawable.iconnya); waitDialog.show(); new LihatRatingTask().execute(); } }); } class LihatRatingTask extends AsyncTask<Void, Void, Void> { protected Void doInBackground(Void... Arg0) { Deskripsi.jsonRating = HTTPConnection.openUrl(HTTPConnection.host + "lihat_rating.php?content_id=" + Content.content_id[Deskripsi.id]); Deskripsi.jsonSubCategory = HTTPConnection .openUrl(HTTPConnection.host + "sub_catagory_parameter.php?content_id=" + Content.content_id[Deskripsi.id]); RoutePath.place = HTTPConnection .LoadImageFromWeb(HTTPConnection.host + "Logo/" + image[Integer.valueOf(catagory_id[Deskripsi.id]) - 1]); Intent i = new Intent(Content.this, Deskripsi.class); i.putExtra("des_lat", l_latitude); i.putExtra("des_long", l_longitude); startActivity(i); waitDialog.dismiss(); return null; } protected void onPostExecute(Void result) { // TODO Auto-generated method stub super.onPostExecute(result); waitDialog.dismiss(); } } } The result is in destination EditText in maps application for Android "null,null" How to make it "destination_latitude, destination_longitude"? Help me please.

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• Implementing History Support using jQuery for AJAX websites built on asp.net AJAX

  - by anil.kasalanati

  Problem Statement: Most modern day website use AJAX for page navigation and gone are the days of complete HTTP redirection so it is imperative that we support back and forward buttons on the browser so that end users navigation is not broken. In this article we discuss about solutions which are already available and problems with them. Microsoft History Support: Post .Net 3.5 sp1 Microsoft’s Script manager supports history for websites using Update panels. This is achieved by enabling the ENABLE HISTORY property for the script manager and then the event “Page_Browser_Navigate” needs to be handled. So whenever the browser buttons are clicked the event is fired and the application can write code to do the navigation. The following articles provide good tutorials on how to do that http://www.asp.net/aspnet-in-net-35-sp1/videos/introduction-to-aspnet-ajax-history http://www.codeproject.com/KB/aspnet/ajaxhistorymanagement.aspx And Microsoft api internally creates an IFrame and changes the bookmark of the url. Unfortunately this has a bug and it does not work in Ie6 and 7 which are the major browsers but it works in ie8 and Firefox. And Microsoft has apparently fixed this bug in .Net 4.0. Following is the blog http://weblogs.asp.net/joshclose/archive/2008/11/11/asp-net-ajax-addhistorypoint-bug.aspx For solutions which are still running on .net 3.5 sp1 there is no solution which Microsoft offers so there is  are two way to solve this o   Disable the back button. o   Develop custom solution.   Disable back button Even though this might look like a very simple thing to do there are issues around doing this  because there is no event which can be manipulated from the javascript. The browser does not provide an api to do this. So most of the technical solution on internet offer work arounds like doing a history.forward(1) so that even if the user clicks a back button the destination page redirects the user to the original page. This is not a good customer experience and does not work for asp.net website where there are different views in the same page. There are other ways around detecting the window unload events and writing code there. So there are 2 events onbeforeUnload and onUnload and we can write code to show a confirmation message to the user. If we write code in onUnLoad then we can only show a message but it is too late to stop the navigation. And if we write on onBeforeUnLoad we can stop the navigation if the user clicks cancel but this event would be triggered for all AJAX calls and hyperlinks where the href is anything other than #. We can do this but the website has to be checked properly to ensure there are no links where href is not # otherwise the user would see a popup message saying “you are leaving the website”. Believe me after doing a lot of research on the back button disable I found it easier to support it rather than disabling the button. So I am going to discuss a solution which work  using jQuery with some tweaking. Custom Solution JQuery already provides an api to manage the history of a AJAX website - http://plugins.jquery.com/project/history We need to integrate this with Microsoft Page request manager so that both of them work in tandem. The page state is maintained in the cookie so that it can be passed to the server and I used jQuery cookie plug in for that – http://plugins.jquery.com/node/1386/release Firstly when the page loads there is a need to hook up all the events on the page which needs to cause browser history and following is the code to that. jQuery(document).ready(function() {             // Initialize history plugin.             // The callback is called at once by present location.hash.             jQuery.history.init(pageload);               // set onlick event for buttons             jQuery("a[@rel='history']").click(function() {                 //                 var hash = this.page;                 hash = hash.replace(/^.*#/, '');                 isAsyncPostBack = true;                 // moves to a new page.                 // pageload is called at once.                 jQuery.history.load(hash);                 return true;             });         }); The above scripts basically gets all the DOM objects which have the attribute rel=”history” and add the event. In our test page we have the link button  which has the attribute rel set to history. <asp:LinkButton ID="Previous" rel="history" runat="server" onclick="PreviousOnClick">Previous</asp:LinkButton> <asp:LinkButton ID="AsyncPostBack" rel="history" runat="server" onclick="NextOnClick">Next</asp:LinkButton> <asp:LinkButton ID="HistoryLinkButton" runat="server" style="display:none" onclick="HistoryOnClick"></asp:LinkButton>   And you can see that there is an hidden HistoryLinkButton which used to send a sever side postback in case of browser back or previous buttons. And note that we need to use display:none and not visible= false because asp.net AJAX would disallow any post backs if visible=false. And in general the pageload event get executed on the client side when a back or forward is pressed and the function is shown below function pageload(hash) {                   if (hash) {                         if (!isAsyncPostBack) {                           jQuery.cookie("page", hash);                     __doPostBack("HistoryLinkButton", "");                 }                isAsyncPostBack = false;                             } else {                 // start page             jQuery("#load").empty();             }         }   As you can see in case there is an hash in the url we are basically do an asp.net AJAX post back using the following statement __doPostBack("HistoryLinkButton", ""); So whenever the user clicks back or forward the post back happens using the event statement we provide and Previous event code is invoked in the code behind.  We need to have the code to use the pageId present in the url to change the page content. And there is an important thing to note – because the hash is worked out using the pageId’s there is a need to recalculate the hash after every AJAX post back so following code is plugged in function ReWorkHash() {             jQuery("a[@rel='history']").unbind("click");             jQuery("a[@rel='history']").click(function() {                 //                 var hash = jQuery(this).attr("page");                 hash = hash.replace(/^.*#/, '');                 jQuery.cookie("page", hash);                 isAsyncPostBack = true;                                   // moves to a new page.                 // pageload is called at once.                 jQuery.history.load(hash);                 return true;             });        }   This code is executed from the code behind using ScriptManager RegisterClientScriptBlock as shown below –       ScriptManager.RegisterClientScriptBlock(this, typeof(_Default), "Recalculater", "ReWorkHash();", true);   A sample application is available to be downloaded at the following location – http://techconsulting.vpscustomer.com/Source/HistoryTest.zip And a working sample is available at – http://techconsulting.vpscustomer.com/Samples/Default.aspx

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• The Execute SQL Task

  In this article we are going to take you through the Execute SQL Task in SQL Server Integration Services for SQL Server 2005 (although it appies just as well to SQL Server 2008).  We will be covering all the essentials that you will need to know to effectively use this task and make it as flexible as possible. The things we will be looking at are as follows: A tour of the Task. The properties of the Task. After looking at these introductory topics we will then get into some examples. The examples will show different types of usage for the task: Returning a single value from a SQL query with two input parameters. Returning a rowset from a SQL query. Executing a stored procedure and retrieveing a rowset, a return value, an output parameter value and passing in an input parameter. Passing in the SQL Statement from a variable. Passing in the SQL Statement from a file. Tour Of The Task Before we can start to use the Execute SQL Task in our packages we are going to need to locate it in the toolbox. Let's do that now. Whilst in the Control Flow section of the package expand your toolbox and locate the Execute SQL Task. Below is how we found ours. Now drag the task onto the designer. As you can see from the following image we have a validation error appear telling us that no connection manager has been assigned to the task. This can be easily remedied by creating a connection manager. There are certain types of connection manager that are compatable with this task so we cannot just create any connection manager and these are detailed in a few graphics time. Double click on the task itself to take a look at the custom user interface provided to us for this task. The task will open on the general tab as shown below. Take a bit of time to have a look around here as throughout this article we will be revisting this page many times. Whilst on the general tab, drop down the combobox next to the ConnectionType property. In here you will see the types of connection manager which this task will accept. As with SQL Server 2000 DTS, SSIS allows you to output values from this task in a number of formats. Have a look at the combobox next to the Resultset property. The major difference here is the ability to output into XML. If you drop down the combobox next to the SQLSourceType property you will see the ways in which you can pass a SQL Statement into the task itself. We will have examples of each of these later on but certainly when we saw these for the first time we were very excited. Next to the SQLStatement property if you click in the empty box next to it you will see ellipses appear. Click on them and you will see the very basic query editor that becomes available to you. Alternatively after you have specified a connection manager for the task you can click on the Build Query button to bring up a completely different query editor. This is slightly inconsistent. Once you've finished looking around the general tab, move on to the next tab which is the parameter mapping tab. We shall, again, be visiting this tab throughout the article but to give you an initial heads up this is where you define the input, output and return values from your task. Note this is not where you specify the resultset. If however you now move on to the ResultSet tab this is where you define what variable will receive the output from your SQL Statement in whatever form that is. Property Expressions are one of the most amazing things to happen in SSIS and they will not be covered here as they deserve a whole article to themselves. Watch out for this as their usefulness will astound you. For a more detailed discussion of what should be the parameter markers in the SQL Statements on the General tab and how to map them to variables on the Parameter Mapping tab see Working with Parameters and Return Codes in the Execute SQL Task. Task Properties There are two places where you can specify the properties for your task. One is in the task UI itself and the other is in the property pane which will appear if you right click on your task and select Properties from the context menu. We will be doing plenty of property setting in the UI later so let's take a moment to have a look at the property pane. Below is a graphic showing our properties pane. Now we shall take you through all the properties and tell you exactly what they mean. A lot of these properties you will see across all tasks as well as the package because of everything's base structure The Container. BypassPrepare Should the statement be prepared before sending to the connection manager destination (True/False) Connection This is simply the name of the connection manager that the task will use. We can get this from the connection manager tray at the bottom of the package. DelayValidation Really interesting property and it tells the task to not validate until it actually executes. A usage for this may be that you are operating on table yet to be created but at runtime you know the table will be there. Description Very simply the description of your Task. Disable Should the task be enabled or not? You can also set this through a context menu by right clicking on the task itself. DisableEventHandlers As a result of events that happen in the task, should the event handlers for the container fire? ExecValueVariable The variable assigned here will get or set the execution value of the task. Expressions Expressions as we mentioned earlier are a really powerful tool in SSIS and this graphic below shows us a small peek of what you can do. We select a property on the left and assign an expression to the value of that property on the right causing the value to be dynamically changed at runtime. One of the most obvious uses of this is that the property value can be built dynamically from within the package allowing you a great deal of flexibility FailPackageOnFailure If this task fails does the package? FailParentOnFailure If this task fails does the parent container? A task can he hosted inside another container i.e. the For Each Loop Container and this would then be the parent. ForcedExecutionValue This property allows you to hard code an execution value for the task. ForcedExecutionValueType What is the datatype of the ForcedExecutionValue? ForceExecutionResult Force the task to return a certain execution result. This could then be used by the workflow constraints. Possible values are None, Success, Failure and Completion. ForceExecutionValue Should we force the execution result? IsolationLevel This is the transaction isolation level of the task. IsStoredProcedure Certain optimisations are made by the task if it knows that the query is a Stored Procedure invocation. The docs say this will always be false unless the connection is an ADO connection. LocaleID Gets or sets the LocaleID of the container. LoggingMode Should we log for this container and what settings should we use? The value choices are UseParentSetting, Enabled and Disabled. MaximumErrorCount How many times can the task fail before we call it a day? Name Very simply the name of the task. ResultSetType How do you want the results of your query returned? The choices are ResultSetType_None, ResultSetType_SingleRow, ResultSetType_Rowset and ResultSetType_XML. SqlStatementSource Your Query/SQL Statement. SqlStatementSourceType The method of specifying the query. Your choices here are DirectInput, FileConnection and Variables TimeOut How long should the task wait to receive results? TransactionOption How should the task handle being asked to join a transaction? Usage Examples As we move through the examples we will only cover in them what we think you must know and what we think you should see. This means that some of the more elementary steps like setting up variables will be covered in the early examples but skipped and simply referred to in later ones. All these examples used the AventureWorks database that comes with SQL Server 2005. Returning a Single Value, Passing in Two Input Parameters So the first thing we are going to do is add some variables to our package. The graphic below shows us those variables having been defined. Here the CountOfEmployees variable will be used as the output from the query and EndDate and StartDate will be used as input parameters. As you can see all these variables have been scoped to the package. Scoping allows us to have domains for variables. Each container has a scope and remember a package is a container as well. Variable values of the parent container can be seen in child containers but cannot be passed back up to the parent from a child. Our following graphic has had a number of changes made. The first of those changes is that we have created and assigned an OLEDB connection manager to this Task ExecuteSQL Task Connection. The next thing is we have made sure that the SQLSourceType property is set to Direct Input as we will be writing in our statement ourselves. We have also specified that only a single row will be returned from this query. The expressions we typed in was: SELECT COUNT(*) AS CountOfEmployees FROM HumanResources.Employee WHERE (HireDate BETWEEN ? AND ?) Moving on now to the Parameter Mapping tab this is where we are going to tell the task about our input paramaters. We Add them to the window specifying their direction and datatype. A quick word here about the structure of the variable name. As you can see SSIS has preceeded the variable with the word user. This is a default namespace for variables but you can create your own. When defining your variables if you look at the variables window title bar you will see some icons. If you hover over the last one on the right you will see it says "Choose Variable Columns". If you click the button you will see a list of checkbox options and one of them is namespace. after checking this you will see now where you can define your own namespace. The next tab, result set, is where we need to get back the value(s) returned from our statement and assign to a variable which in our case is CountOfEmployees so we can use it later perhaps. Because we are only returning a single value then if you remember from earlier we are allowed to assign a name to the resultset but it must be the name of the column (or alias) from the query. A really cool feature of Business Intelligence Studio being hosted by Visual Studio is that we get breakpoint support for free. In our package we set a Breakpoint so we can break the package and have a look in a watch window at the variable values as they appear to our task and what the variable value of our resultset is after the task has done the assignment. Here's that window now. As you can see the count of employess that matched the data range was 2. Returning a Rowset In this example we are going to return a resultset back to a variable after the task has executed not just a single row single value. There are no input parameters required so the variables window is nice and straight forward. One variable of type object. Here is the statement that will form the soure for our Resultset. select p.ProductNumber, p.name, pc.Name as ProductCategoryNameFROM Production.ProductCategory pcJOIN Production.ProductSubCategory pscON pc.ProductCategoryID = psc.ProductCategoryIDJOIN Production.Product pON psc.ProductSubCategoryID = p.ProductSubCategoryID We need to make sure that we have selected Full result set as the ResultSet as shown below on the task's General tab. Because there are no input parameters we can skip the parameter mapping tab and move straight to the Result Set tab. Here we need to Add our variable defined earlier and map it to the result name of 0 (remember we covered this earlier) Once we run the task we can again set a breakpoint and have a look at the values coming back from the task. In the following graphic you can see the result set returned to us as a COM object. We can do some pretty interesting things with this COM object and in later articles that is exactly what we shall be doing. Return Values, Input/Output Parameters and Returning a Rowset from a Stored Procedure This example is pretty much going to give us a taste of everything. We have already covered in the previous example how to specify the ResultSet to be a Full result set so we will not cover it again here. For this example we are going to need 4 variables. One for the return value, one for the input parameter, one for the output parameter and one for the result set. Here is the statement we want to execute. Note how much cleaner it is than if you wanted to do it using the current version of DTS. In the Parameter Mapping tab we are going to Add our variables and specify their direction and datatypes. In the Result Set tab we can now map our final variable to the rowset returned from the stored procedure. It really is as simple as that and we were amazed at how much easier it is than in DTS 2000. Passing in the SQL Statement from a Variable SSIS as we have mentioned is hugely more flexible than its predecessor and one of the things you will notice when moving around the tasks and the adapters is that a lot of them accept a variable as an input for something they need. The ExecuteSQL task is no different. It will allow us to pass in a string variable as the SQL Statement. This variable value could have been set earlier on from inside the package or it could have been populated from outside using a configuration. The ResultSet property is set to single row and we'll show you why in a second when we look at the variables. Note also the SQLSourceType property. Here's the General Tab again. Looking at the variable we have in this package you can see we have only two. One for the return value from the statement and one which is obviously for the statement itself. Again we need to map the Result name to our variable and this can be a named Result Name (The column name or alias returned by the query) and not 0. The expected result into our variable should be the amount of rows in the Person.Contact table and if we look in the watch window we see that it is.   Passing in the SQL Statement from a File The final example we are going to show is a really interesting one. We are going to pass in the SQL statement to the task by using a file connection manager. The file itself contains the statement to run. The first thing we are going to need to do is create our file connection mananger to point to our file. Click in the connections tray at the bottom of the designer, right click and choose "New File Connection" As you can see in the graphic below we have chosen to use an existing file and have passed in the name as well. Have a look around at the other "Usage Type" values available whilst you are here. Having set that up we can now see in the connection manager tray our file connection manager sitting alongside our OLE-DB connection we have been using for the rest of these examples. Now we can go back to the familiar General Tab to set up how the task will accept our file connection as the source. All the other properties in this task are set up exactly as we have been doing for other examples depending on the options chosen so we will not cover them again here.   We hope you will agree that the Execute SQL Task has changed considerably in this release from its DTS predecessor. It has a lot of options available but once you have configured it a few times you get to learn what needs to go where. We hope you have found this article useful.

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• Using an alternate search platform in Commerce Server 2009

  - by Lewis Benge

  Although Microsoft Commerce Server 2009's architecture is built upon Microsoft SQL Server, and has the full power of the SQL Full Text Indexing Search Platform, there are time however when you may require a richer or alternate search platform. One of these scenarios if when you want to implement a faceted (refinement) search into your site, which provides dynamic refinements based on the search results dataset. Faceted search is becoming popular in most online retail environments as a way of providing an enhanced user experience when browsing a larger catalogue. This is powerful for two reasons, firstly with a traditional search it is down to a user to think of a search term suitable for the product they are trying to find. This typically will not return similar products or help in any way to refine a larger dataset. Faceted searches on the other hand provide a comprehensive list of product properties, grouped together by similarity to help the user narrow down the results returned, as the user progressively restricts the search criteria by selecting additional criteria to search again, these facets needs to continually refresh. The whole experience allows users to explore alternate brands, price-ranges, or find products they hadn't initially thought of or where looking for in a bid to enhance cross sell in the retail environment. The second advantage of this type of search from a business perspective is also to harvest the search result to start to profile your user. Even though anonymous users may routinely visit your site, and will not necessarily register or complete a transaction to build up marketing data- profiling, you can still achieve the same result by recording search facets used within the search sequence. Below is a faceted search scenario generated from eBay using the search term "server". By creating a search profile of clicking through Computer & Networking -> Servers -> Dell - > New and recording this information against my user profile you can start to predict with a lot more certainty what types of products I am interested in. This will allow you to apply shopping-cart analysis against your search data and provide great cross-sale or advertising opportunity, or personalise the user experience based on your prediction of what the user may be interested in. This type of search is extremely beneficial in e-Commerce environments but achieving it out of the box with Commerce Server and SQL Full Text indexing can be challenging. In many deployments it is often easier to use an alternate search platform such as Microsoft's FAST, Apache SOLR, or Endecca, however you still want these products to integrate natively into Commerce Server to ensure that up-to-date inventory information is presented, profile information is generated, and you provide a consistant API. To do so we make the most of the Commerce Server extensibilty points called operation sequence components. In this example I will be talking about Apache Solr hosted on Apache Tomcat, in this specific example I have used the SolrNet C# library to interface to the Java platform. Also I am not going to talk about Solr configuration of indexing – but in a production envionrment this would typically happen by using Powershell to call the Commerce Server management webservice to export your catalog as XML, apply an XSLT transform to the file to make it conform to SOLR and use a simple HTTP Post to send it to the search enginge for indexing. Essentially a sequance component is a step in a serial workflow used to call a data repository (which in most cases is usually the Commerce Server pipelines or databases) and map to and from a Commerce Entity object whilst enforcing any business rules. So the first step in the process is to add a new class library to your existing Commerce Server site. You will need to use a new library as Sequence Components will need to be strongly named to be deployed. Once you are inside of your new project, add a new class file and add a reference to the Microsoft.Commerce.Providers, Microsoft.Commerce.Contracts and the Microsoft.Commerce.Broker assemblies. Now make your new class derive from the base object Microsoft.Commerce.Providers.Components.OperationSequanceComponent and overide the ExecuteQueryMethod. Your screen will then look something similar ot this: As all we are doing on this component is conducting a search we are only interested in the ExecuteQuery method. This method accepts three arguments, queryOperation, operationCache, and response. The queryOperation will be the object in which we receive our search parameters, the cache allows access to the Commerce Server cache allowing us to store regulary accessed information, and the response object is the object which we will return the result of our search upon. Inside this method is simply where we are going to inject our logic for our third party search platform. As I am not going to explain the inner-workings of actually making a SOLR call, I'll simply provide the sample code here. I would highly recommend however looking at the SolrNet wiki as they have some great explinations of how the API works. What you will find however is that there are some further extensions required when attempting to integrate a custom search provider. Firstly you out of the box the CommerceQueryOperation you will receive into the method when conducting a search against a catalog is specifically geared towards a SQL Full Text Search with properties such as a Where clause. To make the operation you receive more relevant you will need to create another class, this time derived from Microsoft.Commerce.Contract.Messages.CommerceSearchCriteria and within this you need to detail the properties you will require to allow you to submit as parameters to the SOLR search API. My exmaple looks like this: [DataContract(Namespace = "http://schemas.microsoft.com/microsoft-multi-channel-commerce-foundation/types/2008/03")] public class CommerceCatalogSolrSearch : CommerceSearchCriteria { private Dictionary<string, string> _facetQueries;   public CommerceCatalogSolrSearch() { _facetQueries = new Dictionary<String, String>();   }     public Dictionary<String, String> FacetQueries { get { return _facetQueries; } set { _facetQueries = value; } }   public String SearchPhrase{ get; set; } public int PageIndex { get; set; } public int PageSize { get; set; } public IEnumerable<String> Facets { get; set; }   public string Sort { get; set; }   public new int FirstItemIndex { get { return (PageIndex-1)*PageSize; } }   public int LastItemIndex { get { return FirstItemIndex + PageSize; } } }  To allow you to construct a CommerceQueryOperation call within the API you will also need to construct another class to derived from Microsoft.Commerce.Common.MessageBuilders.CommerceSearchCriteriaBuilder and is simply used to construct an instance of the CommerceQueryOperation you have just created and expose the properties you want set. My Message builder looks like this: public class CommerceCatalogSolrSearchBuilder : CommerceSearchCriteriaBuilder { private CommerceCatalogSolrSearch _solrSearch;   public CommerceCatalogSolrSearchBuilder() { _solrSearch = new CommerceCatalogSolrSearch(); }   public String SearchPhrase { get { return _solrSearch.SearchPhrase; } set { _solrSearch.SearchPhrase = value; } }   public int PageIndex { get { return _solrSearch.PageIndex; } set { _solrSearch.PageIndex = value; } }   public int PageSize { get { return _solrSearch.PageSize; } set { _solrSearch.PageSize = value; } }   public Dictionary<String,String> FacetQueries { get { return _solrSearch.FacetQueries; } set { _solrSearch.FacetQueries = value; } }   public String[] Facets { get { return _solrSearch.Facets.ToArray(); } set { _solrSearch.Facets = value; } } public override CommerceSearchCriteria ToSearchCriteria() { return _solrSearch; } }  Once you have these two classes in place you can now safely cast the CommerceOperation you receive as an argument of the overidden ExecuteQuery method in the SequenceComponent to the CommerceCatalogSolrSearch operation you have just created, e.g. public CommerceCatalogSolrSearch TryGetSearchCriteria(CommerceOperation operation) { var searchCriteria = operation as CommerceQueryOperation; if (searchCriteria == null) throw new Exception("No search criteria present");   var local = (CommerceCatalogSolrSearch) searchCriteria.SearchCriteria; if (local == null) throw new Exception("Unexpected Search Criteria in Operation");   return local; }  Now you have all of your search parameters present, you can go off an call the external search platform API. You will of-course get proprietry objects returned, so the next step in the process is to convert the results being returned back into CommerceEntities. You do this via another extensibility point within the Commerce Server API called translatators. Translators are another separate class, this time derived inheriting the interface Microsoft.Commerce.Providers.Translators.IToCommerceEntityTranslator . As you can imaginge this interface is specific for the conversion of the object TO a CommerceEntity, you will need to implement a separate interface if you also need to go in the opposite direction. If you implement the required method for the interace you will get a single translate method which has a source onkect, destination CommerceEntity, and a collection of properties as arguments. For simplicity sake in this example I have hard-coded the mappings, however best practice would dictate you map the objects using your metadatadefintions.xml file . Once complete your translator would look something like the following: public class SolrEntityTranslator : IToCommerceEntityTranslator { #region IToCommerceEntityTranslator Members   public void Translate(object source, CommerceEntity destinationCommerceEntity, CommercePropertyCollection propertiesToReturn) { if (source.GetType().Equals(typeof (SearchProduct))) { var searchResult = (SearchProduct) source;   destinationCommerceEntity.Id = searchResult.ProductId; destinationCommerceEntity.SetPropertyValue("DisplayName", searchResult.Title); destinationCommerceEntity.ModelName = "Product";   } }  Once you have a translator in place you can then safely map the results of your search platform into Commerce Entities and attach them on to the CommerceResponse object in a fashion similar to this: foreach (SearchProduct result in matchingProducts) { var destinationEntity = new CommerceEntity(_returnModelName);   Translator.ToCommerceEntity(result, destinationEntity, _queryOperation.Model.Properties); response.CommerceEntities.Add(destinationEntity); }  In SOLR I actually have two objects being returned – a product, and a collection of facets so I have an additional translator for facet (which maps to a custom facet CommerceEntity) and my facet response from SOLR is passed into the Translator helper class seperatley. When all of this is pieced together you have sucessfully completed the extensiblity point coding. You would have created a new OperationSequanceComponent, a custom SearchCritiera object and message builder class, and translators to convert the objects into Commerce Entities. Now you simply need to configure them, and can start calling them in your code. Make sure you sign you assembly, compile it and identiy its signature. Next you need to put this a reference of your new assembly into the Channel.Config configuration file replacing that of the existing SQL Full Text component: You will also need to add your translators to the Translators node of your Channel.Config too: Lastly add any custom CommerceEntities you have developed to your MetaDataDefintions.xml file. Your configuration is now complete, and you should now be able to happily make a call to the Commerce Foundation API, which will act as a proxy to your third party search platform and return back CommerceEntities of your search results. If you require data to be enriched, or logged, or any other logic applied then simply add further sequence components into the OperationSequence (obviously keeping the search response first) to the node of your Channel.Config file. Now to call your code you simply request it as per any other CommerceQuery operation, but taking into account you may be receiving multiple types of CommerceEntity returned: public KeyValuePair<FacetCollection ,List<Product>> DoFacetedProductQuerySearch(string searchPhrase, string orderKey, string sortOrder, int recordIndex, int recordsPerPage, Dictionary<string, string> facetQueries, out int totalItemCount) { var products = new List<Product>(); var query = new CommerceQuery<CatalogEntity, CommerceCatalogSolrSearchBuilder>();   query.SearchCriteria.PageIndex = recordIndex; query.SearchCriteria.PageSize = recordsPerPage; query.SearchCriteria.SearchPhrase = searchPhrase; query.SearchCriteria.FacetQueries = facetQueries;     totalItemCount = 0; CommerceResponse response = SiteContext.ProcessRequest(query.ToRequest()); var queryResponse = response.OperationResponses[0] as CommerceQueryOperationResponse;   // No results. Return the empty list if (queryResponse != null && queryResponse.CommerceEntities.Count == 0) return new KeyValuePair<FacetCollection, List<Product>>();   totalItemCount = (int)queryResponse.TotalItemCount;   // Prepare a multi-operation to retrieve the product variants var multiOperation = new CommerceMultiOperation();     //Add products to results foreach (Product product in queryResponse.CommerceEntities.Where(x => x.ModelName == "Product")) { var productQuery = new CommerceQuery<Product>(Product.ModelNameDefinition); productQuery.SearchCriteria.Model.Id = product.Id; productQuery.SearchCriteria.Model.CatalogId = product.CatalogId;   var variantQuery = new CommerceQueryRelatedItem<Variant>(Product.RelationshipName.Variants);   productQuery.RelatedOperations.Add(variantQuery);   multiOperation.Add(productQuery); }   CommerceResponse variantsResponse = SiteContext.ProcessRequest(multiOperation.ToRequest()); foreach (CommerceQueryOperationResponse queryOpResponse in variantsResponse.OperationResponses) { if (queryOpResponse.CommerceEntities.Count() > 0) products.Add(queryOpResponse.CommerceEntities[0]); }   //Get facet collection FacetCollection facetCollection = queryResponse.CommerceEntities.Where(x => x.ModelName == "FacetCollection").FirstOrDefault();     return new KeyValuePair<FacetCollection, List<Product>>(facetCollection, products); }    ..And that is it – simply a few classes and some configuration will allow you to extend the Commerce Server query operations to call a third party search platform, whilst still maintaing a unifed API in the remainder of your code. This logic stands for any extensibility within CommerceServer, which requires excution in a serial fashioon such as call to LOB systems or web service to validate or enrich data. Feel free to use this example on other applications, and if you have any questions please feel free to e-mail and I'll help out where I can!

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• Protecting a WebCenter app with OAM 11g - the Webcenter side

  - by Martin Deh

  Recently, there was a customer requirment to enable a WebCenter custom portal application to have multiple login-type pages and have the authentication be handle through Oracle Access Manager (OAM) As my security colleagues would tell me, this is fully supported through OAM.  Basically, all that would have to be done is to define in OAM individual resources (directories, URLS , .etc) that needed to be secured. Once that was done, OAM would handle the rest and the user would typically then be prompted by a login page, which was provided by OAM.  I am not going to discuss talking about OAM security in this blog.  In addition, my colleague Chris Johnson (ATEAM security) has already blogged his side of the story here:  http://fusionsecurity.blogspot.com/2012/06/protecting-webcenter-app-with-oam-11g.html .  What I am going to cover is what was done on the WebCenter/ADF side of things. In the test application, basically the structure of pages defined in the pages.xml are as follows:  In this screenshot, notice that "Delegated Security" has been selected, and of the absence for the anonymous-role for the "secured" page (A - B is the same)  This essentially in the WebCenter world means that each of these pages are protected, and only accessible by those define by the applications "role".  For more information on how WebCenter handles security, which by the way extends from ADF security, please refer to the documentation.  The (default) navigation model was configured.  You can see that with this set up, a user will be able to view the "links", where the links define navigation to the respective page:   Note from this dialog, you could also set some security on each link via the "visible" property.  However, the recommended best practice is to set the permissions through the page hierarchy (pages.xml).  Now based on this set up, the expected behavior is that I could only see the link for secured A page only if I was already authenticated (logged in).  But, this is not the use case of the requirement, since any user (anonymous) should be able to view (and click on the link).  So how is this accomplished?  There is now a patch that enables this.  In addition, the portal application's web.xml will need an additional context parameter: <context-param>     <param-name>oracle.webcenter.navigationframework.SECURITY_LEVEL</param-name>     <param-value>public</param-value>  </context-param>  As Chris mentions in his part of the blog, the code that is responsible for displaying the "links" is based upon the retrieval of the navigation model "node" prettyURL.  The prettyURL is a generated URL that also includes the adf.ctrl-state token, which is very important to the ADF framework runtime.  URLs that are void of this token, get new tokens from the ADF runtime.  This can lead to potential memory issues.  <af:forEach var="node" varStatus="vs"    items="#{navigationContext.defaultNavigationModel.listModel['startNode=/,includeStartNode=false']}">                 <af:spacer width="10" height="10" id="s1"/>                 <af:panelGroupLayout id="pgl2" layout="vertical"                                      inlineStyle="border:blue solid 1px">                   <af:goLink id="pt_gl1" text="#{node.title}"                              destination="#{node.goLinkPrettyUrl}"                              targetFrame="#{node.attributes['Target']}"                              inlineStyle="font-size:large;#{node.selected ? 'font-weight:bold;' : ''}"/>                   <af:spacer width="10" height="10" id="s2"/>                   <af:outputText value="#{node.goLinkPrettyUrl}" id="ot2"                                  inlineStyle="font-size:medium; font-weight:bold;"/>                 </af:panelGroupLayout>               </af:forEach>  So now that the links are visible to all, clicking on a secure link will be intercepted by OAM.  Since the OAM can also configure in the Authentication Scheme, the challenging URL (the login page(s)) can also come from anywhere.  In this case the each login page have been defined in the custom portal application.  This was another requirement as well, since this login page also needed to have ADF based content.  This would not be possible if the login page came from OAM.  The following is the example login page: <?xml version='1.0' encoding='UTF-8'?> <jsp:root xmlns:jsp="http://java.sun.com/JSP/Page" version="2.1"           xmlns:f="http://java.sun.com/jsf/core"           xmlns:h="http://java.sun.com/jsf/html"           xmlns:af="http://xmlns.oracle.com/adf/faces/rich">   <jsp:directive.page contentType="text/html;charset=UTF-8"/>   <f:view>     <af:document title="Settings" id="d1">       <af:panelGroupLayout id="pgl1" layout="vertical"/>       <af:outputText value="LOGIN FORM FOR A" id="ot1"/>       <form id="loginform" name="loginform" method="POST"             action="XXXXXXXX:14100/oam/server/auth_cred_submit">         <table>           <tr>             <td align="right">username:</td>             <td align="left">               <input name="username" type="text"/>             </td>           </tr>                      <tr>             <td align="right">password:</td>             <td align="left">               <input name="password" type="password"/>             </td>           </tr>                      <tr>             <td colspan="2" align="center">               <input value=" login " type="submit"/>             </td>           </tr>         </table>         <input name="request_id" type="hidden" value="${param['request_id']}"                id="itsss"/>       </form>     </af:document>   </f:view> </jsp:root> As you can see the code is pretty straight forward.  The most important section is in the form tag, where the submit is a POST to the OAM server.  This example page is mostly HTML, however, it is valid to have adf tags mixed in as well.  As a side note, this solution is really to tailored for a specific requirement.  Normally, there would be only one login page (or dialog/popup), and the OAM challenge resource would be /adfAuthentication.  This maps to the adfAuthentication servlet.  Please see the documentation for more about ADF security here. 

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• CodePlex Daily Summary for Tuesday, February 08, 2011

  CodePlex Daily Summary for Tuesday, February 08, 2011Popular ReleasesyoutubeFisher: youtubeFisher 3.0 [beta]: What's new: Supports YouTube's new layout Complete internal refactoringNearforums - ASP.NET MVC forum engine: Nearforums v5.0: Version 5.0 of the ASP.NET MVC Forum Engine, containing the following improvements: .NET 4.0 as target framework using ASP.NET MVC 3. All views migrated to Razor for cleaner markup. Alternate template (Layout file) for mobile devices 4 Bug Fixes since Version 4.1 Visit the project Roadmap for more details.fuv: 1.0 release, codename Chopper Joe: features: search/replace :o to open file :s to save file :q to quitASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.7: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager html generation optimized new features for the lookup (add additional search data ) live demo went aeroEnhSim: EnhSim 2.3.6 BETA: 2.3.6 BETAThis release supports WoW patch 4.06 at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 Changes since 2.3.0 ...TestApi - a library of Test APIs: TestApi v0.6: TestApi v0.6 comes with the following changes: TestApi code development has been moved to Codeplex: Moved TestApi soluton to VS 2010; Moved all source code to Codeplex. All development work is done there now. Fault Injection API: Integrated the unmanaged FaultInjectionEngine.dll COM component in the build; Cleaned up FaultInjectionEngine.dll to build at warning level 4; Implemented “FaultScope” which allows for in-process fault injection; Added automation scripts & sample program; ...AutoLoL: AutoLoL v1.5.5: AutoChat now allows up to 6 items. Items with nr. 7-0 will be removed! News page url's are now opened in the default browser Added a context menu to the system tray icon (thanks to Alex Banagos) AutoChat now allows configuring the Chat Keys and the Modifier Key The recent files list now supports compact and full mode Fix: Swapped mouse buttons are now properly detected Fix: Sometimes the Play button was pressed while still greyed out Champion: Karma Note: You can also run the u...mojoPortal: 2.3.6.2: see release notes on mojoportal.com http://www.mojoportal.com/mojoportal-2362-released.aspx Note that we have separate deployment packages for .NET 3.5 and .NET 4.0 The deployment package downloads on this page are pre-compiled and ready for production deployment, they contain no C# source code. To download the source code see the Source Code Tab I recommend getting the latest source code using TortoiseHG, you can get the source code corresponding to this release here.Rawr: Rawr 4.0.19 Beta: Rawr is now web-based. The link to use Rawr4 is: http://elitistjerks.com/rawr.phpThis is the Cataclysm Beta Release. More details can be found at the following link http://rawr.codeplex.com/Thread/View.aspx?ThreadId=237262 As of the 4.0.16 release, you can now also begin using the new Downloadable WPF version of Rawr!This is a pre-alpha release of the WPF version, there are likely to be a lot of issues. If you have a problem, please follow the Posting Guidelines and put it into the Issue Trac...IronRuby: 1.1.2: IronRuby 1.1.2 is a servicing release that keeps on improving compatibility with Ruby 1.9.2 and includes IronRuby integration to Visual Studio 2010. We decided to drop 1.8.6 compatibility mode in all post-1.0 releases. We recommend using IronRuby 1.0 if you need 1.8.6 compatibility. In this release we fixed several major issues: - problems that blocked Gem installation in certain cases - regex syntax: the parser was replaced with a new one that is much more compatible with Ruby 1.9.2 - cras...Pyxis 2: Production Release: Pyxis 2.0.0.13 - Full Production Release This release of Pyxis 2 offers you a wide range of features: Launch Applications in their own threads & domains Render alpha-blended icons on the desktop Support for SD & USB drives Online App Store Dynamic & Static IP support Menus & Modals Over a dozen GUI controls File selection dialogs Folder selection dialog Application, Bootloader, and Firmware Updating Update Release Notes Much More!Microsoft All-In-One Code Framework: Sample Browser v2 (CTP Release): Sample Browser v2 (CTP Release) http://i3.codeplex.com/Project/Download/FileDownload.aspx?ProjectName=1code&DownloadId=205917MVVM Light Toolkit: MVVM Light Toolkit V3 SP1 (4): There was a small issue with the previous release that caused errors when installing the templates in VS10 Express. This release corrects the error. Only use this if you encountered issues when installing the previous release. No changes in the binaries.Finestra Virtual Desktops: 1.0: Finally the version 1.0 release! Sorry for the long delay since the last release, but I think that you'll find this release to be really smooth, really stable, and a really great enhancement to Windows. New features include: Windows 7 taskbar integration Major performance and usability improvements Redesigned look and feel New name: Finestra Better automatic updating Much faster full-screen switcher Fixes Windows 7 hotkey collisions by default Updated installerFacebook C# SDK: 5.0.2 (BETA): PLEASE TAKE A FEW MINUTES TO GIVE US SOME FEEDBACK: Facebook C# SDK Survey This is third BETA release of the version 5 branch of the Facebook C# SDK. Remember this is a BETA build. Some things may change or not work exactly as planned. We are absolutely looking for feedback on this release to help us improve the final 5.X.X release. This release contains some breaking changes. Particularly with authentication. After spending time reviewing the trouble areas that people are having using th...ASP.NET MVC SiteMap provider: MvcSiteMapProvider 3.0.0 for MVC3: Using NuGet?MvcSiteMapProvider is also listed in the NuGet feed. Learn more... Like the project? Consider a donation!Donate via PayPal via PayPal. ChangelogTargeting ASP.NET MVC 3 and .NET 4.0 Additional UpdatePriority options for generating XML sitemaps Allow to specify target on SiteMapTitleAttribute One action with multiple routes and breadcrumbs Medium Trust optimizations Create SiteMapTitleAttribute for setting parent title IntelliSense for your sitemap with MvcSiteMapSchem...patterns & practices SharePoint Guidance: SharePoint Guidance 2010 Hands On Lab: SharePoint Guidance 2010 Hands On Lab consists of six labs: one for logging, one for service location, and four for application setting manager. Each lab takes about 20 minutes to walk through. Each lab consists of a PDF document. You can go through the steps in the doc to create solution and then build/deploy the solution and run the lab. For those of you who wants to save the time, we included the final solution so you can just build/deploy the solution and run the lab.Value Injecter - object(s) to -> object mapper: 2.3: it lets you define your own convention-based matching algorithms (ValueInjections) in order to match up (inject) source values to destination values. inject from multiple sources in one InjectFrom added ConventionInjectionMobile Device Detection and Redirection: 0.1.11.11: Improvements to Beta Release The following changes have been made in version 0.1.11.11: BlackBerry Version 6 devices (such as the 9800 Torch) are now correctly identified with a dedicated handler. Android powered devices are now correctly identified. Minor change to Provider.cs to improve performance and optimise data sent to 51Degrees.mobi if the option is enabled. GC.collect is no longer called at any point. All garbage collection now happens automatically IMPORTANT CHANGES This rele...TweetSharp: TweetSharp v2.0.0.0 - Preview 10: Documentation for this release may be found at http://tweetsharp.codeplex.com/wikipage?title=UserGuide&referringTitle=Documentation. Note: This code is currently preview quality. Preview 9 ChangesAdded support for trends Added support for Silverlight 4 Elevated WP7 fixes Third Party Library VersionsHammock v1.1.7: http://hammock.codeplex.com Json.NET 4.0 Release 1: http://json.codeplex.comNew Projectsbisolu_sendus: bisolu smsBlack & Scholes: Black & Scholes OptionsCosLabs: CosLabs makes it easy to see the full capabilities of the Cosmos operating system toolkit. CosLabs has a number of experiments to find new and unique uses for Cosmos. It's developed in C#.DeployToAzure: DeployToAzure allows automating deployment of Windows Azure project and making it a part of TFS 2010 build process without using PowerShell and Azure Management CmdLets. Digital: Educational purposesDiscogsNet: DiscogsNet is a .NET library to query the Discogs.com API and parse the Discogs XML data dump files. It's developed in C# and usable from any .NET language. The API of the library is focused on ease of use and intuitiveness.DJME - The jQuery extensions for ASP.NET MVC: DJME - The jQuery extensions for ASP.NET MVC is a lightweight framework which helps you build rich user interfaces for ASP.NET MVC while enjoying great developer productivity. DokuDB: Visio AddIn to document different versions of a databaseDtsConfig Explorer: This project is a windows froms application that helps explore a SSIS dtsconfig file with an easy wayEveryDNS Service: Windows service to automatically send your current IP address to everydns.net for dynamic domains. Automatically monitors and sends IP address changes without having to be logged in. The project is built in C# targeting the .NET 4.0 framework.EvoSim - Evolution Simulation: EvoSim is a pet project to learn aspects of MVVM, WPF/Silverlight, and Parallel Processing features of .NET 4. The goal is to simulate a world filled with creatures that move, eat, reproduce, and die according to Darwinian evolutionary principles. It is tile and turn based.EZStorage: A storage library for XNA based on EasyStorage but abstracting in an XML based file list for each folder, allowing file listings on all folders and details like file creation dates which are no longer possible in XNA 4.0ForeverBell's Snake: A snake game written in VB.NET.Glauca Browser: This is a browser with a webkit core inside.Grauers SharePoint 2010 Custom MasterPage Feature: This is a SharePoint 2010 Custom MastePage feature. Custom Master and custom CSS Blog post about the project: http://www.grauers.net/archive/2011/02/07/build-a-sharepoint-2010-custom-mastepage-with-visual-studio-2010.aspxHamming Code Sample: HamCode demonstrate how the hamming code work, result of coded and decoded data. Shows the benefits of hamming method/codeHydroDesktop Mercurial Test: This is a trial version of the HydroDesktop project (hydrodesktop.codeplex.com) running on Mercurial source code repository. We first want to test whether the data update/download is happening fine before switching the official HydroDesktop website to the new system.LateBindingApi: Creates .Net Proxy Components from COM Type Libraries.Middlesex County College Library Wireless Auto Login: The Middlesex County College Library Wireless Auto Login automatically logs a computer in to the Middlesex County College (Edison, NJ) Library's WifiMobility: Mobility is a small program that reads from a text file. The text file includes everything about the program, right down to that cute little bunny on your desktop! Try Mobility today!OpenMFC: OpenMFC is opensource version of MFC for using with C/C++ compiler without MFC.Orchard Content Sharing: This Orchard module adds content sharing functionality via integration with AddThis.com sharing service.Orchard Wunder Weather Widget: This project is used to maintain the source code for the Wunder Weather widget in the Orchard gallery.Professional Audio Recorder: Professional Audio Recorder is a Audio Recorder for Windows Phone 7Python Node Info for Umbraco: Designed to assist Umbraco macro authors who are writing their macros in Python. Provides a helper macro that, when inserted into a page, will enable the display of an info panel showing the page node properties as represented in Python.Softina.Graphs: Softina.Graphs is a graph managment and algorithm utility. It includes a set of libraries to work with graph processing. It is written using .net framework with c# language and MS Visual Studio 2008. Client applications is created using devexpress components.spangesharp: Application to help people learn c#Visual Studio Private Extension Gallery: Add a new tab in the Visual Studio extension manager to manage private extensions.WCF Home Framework: Home Framework is a service-oriented framework able to facilitate deploy and management of wcf services in a mid-size scenario project.Windows Phone 7 Video Player: This project contains all the source of an application for Windows Phone 7 to consume an RSS Media exposed by our Smooth Streaming Video Player plugin for WordPress (http://smooth.codeplex.com).WOL Shopping List: This is a shoppingList version of WOL's NearMeWP7RSSReader: Updated RSSReader project for Windows Phone 7 using the RTM tools with the October 2010 update.Xen (XNA Extended) Framework: The Xen Framework is a set of libraries that provides and extends XNA 4.0 functionality to make game development easier and faster while producing clean, maintainable code. Xen frees you up to spend more time building your game.

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• Enterprise Process Maps: A Process Picture worth a Million Words

  - by raul.goycoolea

  p { margin-bottom: 0.08in; }h1 { margin-top: 0.33in; margin-bottom: 0in; color: rgb(54, 95, 145); page-break-inside: avoid; }h1.western { font-family: "Cambria",serif; font-size: 14pt; }h1.cjk { font-family: "DejaVu Sans"; font-size: 14pt; }h1.ctl { font-size: 14pt; } Getting Started with Business Transformations A well-known proverb states that "A picture is worth a thousand words." In relation to Business Process Management (BPM), a credible analyst might have a few questions. What if the picture was taken from some particular angle, like directly overhead? What if it was taken from only an inch away or a mile away? What if the photographer did not focus the camera correctly? Does the value of the picture depend on who is looking at it? Enterprise Process Maps are analogous in this sense of relative value. Every BPM project (holistic BPM kick-off, enterprise system implementation, Service-oriented Architecture, business process transformation, corporate performance management, etc.) should be begin with a clear understanding of the business environment, from the biggest picture representations down to the lowest level required or desired for the particular project type, scope and objectives. The Enterprise Process Map serves as an entry point for the process architecture and is defined: the single highest level of process mapping for an organization. It is constructed and evaluated during the Strategy Phase of the Business Process Management Lifecycle. (see Figure 1) Fig. 1: Business Process Management Lifecycle Many organizations view such maps as visual abstractions, constructed for the single purpose of process categorization. This, in turn, results in a lesser focus on the inherent intricacies of the Enterprise Process view, which are explored in the course of this paper. With the main focus of a large scale process documentation effort usually underlying an ERP or other system implementation, it is common for the work to be driven by the desire to "get to the details," and to the type of modeling that will derive near-term tangible results. For instance, a project in American Pharmaceutical Company X is driven by the Director of IT. With 120+ systems in place, and a lack of standardized processes across the United States, he and the VP of IT have decided to embark on a long-term ERP implementation. At the forethought of both are questions, such as: How does my application architecture map to the business? What are each application's functionalities, and where do the business processes utilize them? Where can we retire legacy systems? Well-developed BPM methodologies prescribe numerous model types to capture such information and allow for thorough analysis in these areas. Process to application maps, Event Driven Process Chains, etc. provide this level of detail and facilitate the completion of such project-specific questions. These models and such analysis are appropriately carried out at a relatively low level of process detail. (see figure 2) Fig. 2: The Level Concept, Generic Process HierarchySome of the questions remaining are ones of documentation longevity, the continuation of BPM practice in the organization, process governance and ownership, process transparency and clarity in business process objectives and strategy. The Level Concept in Brief Figure 2 shows a generic, four-level process hierarchy depicting the breakdown of a "Process Area" into progressively more detailed process classifications. The number of levels and the names of these levels are flexible, and can be fit to the standards of the organization's chosen terminology or any other chosen reference model that makes logical sense for both short and long term process description. It is at Level 1 (in this case the Process Area level), that the Enterprise Process Map is created. This map and its contained objects become the foundation for a top-down approach to subsequent mapping, object relationship development, and analysis of the organization's processes and its supporting infrastructure. Additionally, this picture serves as a communication device, at an executive level, describing the design of the business in its service to a customer. It seems, then, imperative that the process development effort, and this map, start off on the right foot. Figuring out just what that right foot is, however, is critical and trend-setting in an evolving organization. Key Considerations Enterprise Process Maps are usually not as living and breathing as other process maps. Just as it would be an extremely difficult task to change the foundation of the Sears Tower or a city plan for the entire city of Chicago, the Enterprise Process view of an organization usually remains unchanged once developed (unless, of course, an organization is at a stage where it is capable of true, high-level process innovation). Regardless, the Enterprise Process map is a key first step, and one that must be taken in a precise way. What makes this groundwork solid depends on not only the materials used to construct it (process areas), but also the layout plan and knowledge base of what will be built (the entire process architecture). It seems reasonable that care and consideration are required to create this critical high level map... but what are the important factors? Does the process modeler need to worry about how many process areas there are? About who is looking at it? Should he only use the color pink because it's his boss' favorite color? Interestingly, and perhaps surprisingly, these are all valid considerations that may just require a bit of structure. Below are Three Key Factors to consider when building an Enterprise Process Map: Company Strategic Focus Process Categorization: Customer is Core End-to-end versus Functional Processes Company Strategic Focus As mentioned above, the Enterprise Process Map is created during the Strategy Phase of the Business Process Management Lifecycle. From Oracle Business Process Management methodology for business transformation, it is apparent that business processes exist for the purpose of achieving the strategic objectives of an organization. In a prescribed, top-down approach to process development, it must be ensured that each process fulfills its objectives, and in an aggregated manner, drives fulfillment of the strategic objectives of the company, whether for particular business segments or in a broader sense. This is a crucial point, as the strategic messages of the company must therefore resound in its process maps, in particular one that spans the processes of the complete business: the Enterprise Process Map. One simple example from Company X is shown below (see figure 3). Fig. 3: Company X Enterprise Process Map In reviewing Company X's Enterprise Process Map, one can immediately begin to understand the general strategic mindset of the organization. It shows that Company X is focused on its customers, defining 10 of its process areas belonging to customer-focused categories. Additionally, the organization views these end-customer-oriented process areas as part of customer-fulfilling value chains, while support process areas do not provide as much contiguous value. However, by including both support and strategic process categorizations, it becomes apparent that all processes are considered vital to the success of the customer-oriented focus processes. Below is an example from Company Y (see figure 4). Fig. 4: Company Y Enterprise Process Map Company Y, although also a customer-oriented company, sends a differently focused message with its depiction of the Enterprise Process Map. Along the top of the map is the company's product tree, overarching the process areas, which when executed deliver the products themselves. This indicates one strategic objective of excellence in product quality. Additionally, the view represents a less linear value chain, with strong overlaps of the various process areas. Marketing and quality management are seen as a key support processes, as they span the process lifecycle. Often, companies may incorporate graphics, logos and symbols representing customers and suppliers, and other objects to truly send the strategic message to the business. Other times, Enterprise Process Maps may show high level of responsibility to organizational units, or the application types that support the process areas. It is possible that hundreds of formats and focuses can be applied to an Enterprise Process Map. What is of vital importance, however, is which formats and focuses are chosen to truly represent the direction of the company, and serve as a driver for focusing the business on the strategic objectives set forth in that right. Process Categorization: Customer is Core In the previous two examples, processes were grouped using differing categories and techniques. Company X showed one support and three customer process categorizations using encompassing chevron objects; Customer Y achieved a less distinct categorization using a gradual color scheme. Either way, and in general, modeling of the process areas becomes even more valuable and easily understood within the context of business categorization, be it strategic or otherwise. But how one categorizes their processes is typically more complex than simply choosing object shapes and colors. Previously, it was stated that the ideal is a prescribed top-down approach to developing processes, to make certain linkages all the way back up to corporate strategy. But what about external influences? What forces push and pull corporate strategy? Industry maturity, product lifecycle, market profitability, competition, etc. can all drive the critical success factors of a particular business segment, or the company as a whole, in addition to previous corporate strategy. This may seem to be turning into a discussion of theory, but that is far from the case. In fact, in years of recent study and evolution of the way businesses operate, cross-industry and across the globe, one invariable has surfaced with such strength to make it undeniable in the game plan of any strategy fit for survival. That constant is the customer. Many of a company's critical success factors, in any business segment, relate to the customer: customer retention, satisfaction, loyalty, etc. Businesses serve customers, and so do a business's processes, mapped or unmapped. The most effective way to categorize processes is in a manner that visualizes convergence to what is core for a company. It is the value chain, beginning with the customer in mind, and ending with the fulfillment of that customer, that becomes the core or the centerpiece of the Enterprise Process Map. (See figure 5) Fig. 5: Company Z Enterprise Process Map Company Z has what may be viewed as several different perspectives or "cuts" baked into their Enterprise Process Map. It has divided its processes into three main categories (top, middle, and bottom) of Management Processes, the Core Value Chain and Supporting Processes. The Core category begins with Corporate Marketing (which contains the activities of beginning to engage customers) and ends with Customer Service Management. Within the value chain, this company has divided into the focus areas of their two primary business lines, Foods and Beverages. Does this mean that areas, such as Strategy, Information Management or Project Management are not as important as those in the Core category? No! In some cases, though, depending on the organization's understanding of high-level BPM concepts, use of category names, such as "Core," "Management" or "Support," can be a touchy subject. What is important to understand, is that no matter the nomenclature chosen, the Core processes are those that drive directly to customer value, Support processes are those which make the Core processes possible to execute, and Management Processes are those which steer and influence the Core. Some common terms for these three basic categorizations are Core, Customer Fulfillment, Customer Relationship Management, Governing, Controlling, Enabling, Support, etc. End-to-end versus Functional Processes Every high and low level of process: function, task, activity, process/work step (whatever an organization calls it), should add value to the flow of business in an organization. Suppose that within the process "Deliver package," there is a documented task titled "Stop for ice cream." It doesn't take a process expert to deduce the room for improvement. Though stopping for ice cream may create gain for the one person performing it, it likely benefits neither the organization nor, more importantly, the customer. In most cases, "Stop for ice cream" wouldn't make it past the first pass of To-Be process development. What would make the cut, however, would be a flow of tasks that, each having their own value add, build up to greater and greater levels of process objective. In this case, those tasks would combine to achieve a status of "package delivered." Figure 3 shows a simple example: Just as the package can only be delivered (outcome of the process) without first being retrieved, loaded, and the travel destination reached (outcomes of the process steps), some higher level of process "Play Practical Joke" (e.g., main process or process area) cannot be completed until a package is delivered. It seems that isolated or functionally separated processes, such as "Deliver Package" (shown in Figure 6), are necessary, but are always part of a bigger value chain. Each of these individual processes must be analyzed within the context of that value chain in order to ensure successful end-to-end process performance. For example, this company's "Create Joke Package" process could be operating flawlessly and efficiently, but if a joke is never developed, it cannot be created, so the end-to-end process breaks. Fig. 6: End to End Process Construction That being recognized, it is clear that processes must be viewed as end-to-end, customer-to-customer, and in the context of company strategy. But as can also be seen from the previous example, these vital end-to-end processes cannot be built without the functionally oriented building blocks. Without one, the other cannot be had, or at least not in a complete and organized fashion. As it turns out, but not discussed in depth here, the process modeling effort, BPM organizational development, and comprehensive coverage cannot be fully realized without a semi-functional, process-oriented approach. Then, an Enterprise Process Map should be concerned with both views, the building blocks, and access points to the business-critical end-to-end processes, which they construct. Without the functional building blocks, all streams of work needed for any business transformation would be lost mess of process disorganization. End-to-end views are essential for utilization in optimization in context, understanding customer impacts, base-lining all project phases and aligning objectives. Including both views on an Enterprise Process Map allows management to understand the functional orientation of the company's processes, while still providing access to end-to-end processes, which are most valuable to them. (See figures 7 and 8). Fig. 7: Simplified Enterprise Process Map with end-to-end Access Point The above examples show two unique ways to achieve a successful Enterprise Process Map. The first example is a simple map that shows a high level set of process areas and a separate section with the end-to-end processes of concern for the organization. This particular map is filtered to show just one vital end-to-end process for a project-specific focus. Fig. 8: Detailed Enterprise Process Map showing connected Functional Processes The second example shows a more complex arrangement and categorization of functional processes (the names of each process area has been removed). The end-to-end perspective is achieved at this level through the connections (interfaces at lower levels) between these functional process areas. An important point to note is that the organization of these two views of the Enterprise Process Map is dependent, in large part, on the orientation of its audience, and the complexity of the landscape at the highest level. If both are not apparent, the Enterprise Process Map is missing an opportunity to serve as a holistic, high-level view. Conclusion In the world of BPM, and specifically regarding Enterprise Process Maps, a picture can be worth as many words as the thought and effort that is put into it. Enterprise Process Maps alone cannot change an organization, but they serve more purposes than initially meet the eye, and therefore must be designed in a way that enables a BPM mindset, business process understanding and business transformation efforts. Every Enterprise Process Map will and should be different when looking across organizations. Its design will be driven by company strategy, a level of customer focus, and functional versus end-to-end orientations. This high-level description of the considerations of the Enterprise Process Maps is not a prescriptive "how to" guide. However, a company attempting to create one may not have the practical BPM experience to truly explore its options or impacts to the coming work of business process transformation. The biggest takeaway is that process modeling, at all levels, is a science and an art, and art is open to interpretation. It is critical that the modeler of the highest level of process mapping be a cognoscente of the message he is delivering and the factors at hand. Without sufficient focus on the design of the Enterprise Process Map, an entire BPM effort may suffer. For additional information please check: Oracle Business Process Management.

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