polycom - Developer IT

Polycom webcast screen capture software?

- by Moshe

We have someone here who uses Polycom to do web conferences to another site overseas. Is there a way to capture the stream on Polycom systems?

Sonicwall settings for Polycom TFTP

I'm switching our VoIP phones (Polycom 301s and 501s) to our data network. They were previously segmented to their own network. This means disabling the DHCP on the Trixbox (Asterisk) server and configuring the Sonicwall TZ 210 DHCP to indicate that Trixbox is the TFTP server. The Polycom phones are stating "could not contact boot server". All phones are configured to TFTP and were confirmed working when previously using the Trixbox server for DHCP. Trixbox DHCP is now turned off. I've configured options 66(as String), 128(as IP) and 150(as IP) in DHCP and added them to a TFTP Option Group. I've enabled "Allow BOOTP Clients to use Range" for the Dynamic IP range and assigned the Option Group TFTP as the DHCP Generic Option Group. Any idea what I'm missing? Is there a separate tool to inspect the DHCP response to compare Trixbox to the Sonicwall?

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Setup wiped Polycom phone without SIP server

- by Justin

I'm troubleshooting a Polycom SoundPoint IP 550. I have wiped the hard disk of the phone (via a menu option) and now it's stuck in a reboot cycle. Apparently the only way to setup the firmware of the phone is to use a boot server. Does anyone know another way to setup the phone/firmware?

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Polycom Lowers Bar for High-Def Videoconferencing

Implements improved protocol for dramatically lower bandwidth requirements, launches low-cost telepresence bundle.

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Lubuntu upgrade to 13.04 killed sound with ALSA. How to troubleshoot?

- by Sven

After upgrading to 13.04 from 12.10 Lubuntu lost audio playback after unplugging usb soundcard (Polycom) and plugging it back in. Volume control was gray and leading to pulseaudio mixer (not installed) so I uninstalled the pulseaudio package. I also removed and reinstalled the alsa-base package. After restart I have the alsamixer back everything seemingly as usual(volume 100%, unmute) but every sound program gets me errors no matter what device I select. aplay -L: null Discard all samples (playback) or generate zero samples (capture) pulse PulseAudio Sound Server default:CARD=NVidia HDA NVidia, ALC662 rev1 Analog Default Audio Device sysdefault:CARD=NVidia HDA NVidia, ALC662 rev1 Analog Default Audio Device front:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog Front speakers surround40:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog 4.0 Surround output to Front and Rear speakers surround41:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers iec958:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Digital IEC958 (S/PDIF) Digital Audio Output hdmi:CARD=NVidia,DEV=0 HDA NVidia, HDMI 0 HDMI Audio Output dmix:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog Direct sample mixing device dmix:CARD=NVidia,DEV=1 HDA NVidia, ALC662 rev1 Digital Direct sample mixing device dmix:CARD=NVidia,DEV=3 HDA NVidia, HDMI 0 Direct sample mixing device dsnoop:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog Direct sample snooping device dsnoop:CARD=NVidia,DEV=1 HDA NVidia, ALC662 rev1 Digital Direct sample snooping device dsnoop:CARD=NVidia,DEV=3 HDA NVidia, HDMI 0 Direct sample snooping device hw:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog Direct hardware device without any conversions hw:CARD=NVidia,DEV=1 HDA NVidia, ALC662 rev1 Digital Direct hardware device without any conversions hw:CARD=NVidia,DEV=3 HDA NVidia, HDMI 0 Direct hardware device without any conversions plughw:CARD=NVidia,DEV=0 HDA NVidia, ALC662 rev1 Analog Hardware device with all software conversions plughw:CARD=NVidia,DEV=1 HDA NVidia, ALC662 rev1 Digital Hardware device with all software conversions plughw:CARD=NVidia,DEV=3 HDA NVidia, HDMI 0 Hardware device with all software conversions default:CARD=Communicator Default Audio Device sysdefault:CARD=Communicator Default Audio Device front:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio Front speakers surround40:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio 4.0 Surround output to Front and Rear speakers surround41:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers iec958:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio IEC958 (S/PDIF) Digital Audio Output dmix:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio Direct sample mixing device dsnoop:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio Direct sample snooping device hw:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio Direct hardware device without any conversions plughw:CARD=Communicator,DEV=0 Polycom Communicator, USB Audio Hardware device with all software conversions etc/asound.conf: defaults.ctl.card 1 defaults.pcm.card 1 defaults.pcm.device 1 Following gets same result with both devices. aplay -vv -D front:CARD=NVidia,DEV=0 "Release the Pressure.wav": Playing WAVE 'Release the Pressure.wav' : Signed 16 bit Little Endian, Rate 44100 Hz, Mono aplay: set_params:1087: Channels count non available Guayadeque mp3 playback: AL lib: alsa_open_playback: Could not open playback device 'default': No such file or directory 21:32:14: Error: Gstreamer error 'Configured audiosink playbackbin is not working.' Audacious: ALSA error: snd_mixer_attach failed: No such file or directory. ALSA error: snd_pcm_open failed: No such device. So How do I fix my audio? UPDATE: I removed the usb soundcard and got rid of all alsa config. Everything is working as before the install but it sure feels fragile.

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Linux DHCPD Mac-Address based Groups

- by GruffTech

Our Current DHCPD.conf looks like the following. subnet 10.0.32.0 netmask 255.255.255.0 { range 10.0.32.100 10.0.32.254; option subnet-mask 255.255.255.0; option broadcast-address 10.0.32.255; option domain-name-servers 208.67.222.222,208.67.220.220; option routers 10.0.32.5; host Dev-ABaird-W { hardware ethernet 00:1D:09:3E:49:13; fixed-address 10.0.32.94; } ... more static hosts .... } About as basic as it gets. The old router is 10.0.32.1, our company wanted to implement a squid proxy to better monitor web traffic while at work, and if necessary block large time-wasters, IE Facebook.com. However, we've quickly realized that this change has played a mean prank on our Polycom SIP Phones. Occasionally our phones will not ring, the end recipient hears ringing (this is artificially created by our PBX) however the handset never rings. The ONLY thing that has changed in our network is the option routers line. So, Since all Polycom MAC addresses begin with 00:04:F2 would it be possible in DHCP to say any 00:04:F2:::* MAC addresses get option routers 10.0.32.1, and anything else must talk with our Gateway?

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Windows webcast screen capture software?

- by Moshe

We have someone here who uses Polycom to do web conferences to another site overseas. Are there any programs that can capture video and audio from our side, so that we can capture video of the other side for later editing and use?

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Videoconferencing & Telepresence: Dropping Prices, Rising Quality

Both Radvision and Polycom announce breakthroughs that should bring these technologies to an ever-widening business market.

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What videoconferencing platforms work best for distributed software development teams?

- by user11347

Today I had a religious experience: I participated in a videoconference using a high quality Polycom system. This made a huge difference in communication quality -- people that I had a terrible time understanding previously now sounded like Shakespeare. Seeing a high quality video image was enormously helpful. I asked operations how much the Polycom cost and they said that it cost $20K new and $4K off eBay. So this solution doesn't work for people who work from home or who work in offices but are in groups of 3 or fewer people. My budget for a videoconferencing system is a few hundred dollars per person. Skype is not nearly good enough. And I haven't seen a consumer webcam that is good enough either. Does such a solution exist? I'm looking to collaborate both with people who are close by (in the same city but not in the same room) and far away (on different continents).

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Why does my Belkin wireless router has eMule port open?

- by Jeremy Powell

I have a Belkin F6D4230-4 v1 router. When I port scan it with nmap I get the following: $ sudo nmap -sS -A -T5 192.168.2.1 -p- Starting Nmap 5.00 ( http://nmap.org ) at 2010-04-17 11:40 CDT Interesting ports on 192.168.2.1: Not shown: 65532 closed ports PORT STATE SERVICE VERSION 80/tcp open http Belkin 2307 wifi router http config (IP_SHARER httpd 1.0) |_ html-title: '+i1+' 4661/tcp filtered unknown 4662/tcp filtered edonkey MAC Address: 00:22:75:5D:52:D8 (Belkin International) Device type: WAP|broadband router|firewall|printer|specialized|webcam Running (JUST GUESSING) : Linksys embedded (95%), TRENDnet embedded (95%), Netgear embedded (92%), Canon embedded (89%), On Time RTOS (89%), Symantec embedded (89%), D-Link embedded (86%), Polycom embedded (85%) Aggressive OS guesses: Linksys WRT54GC or TRENDnet TEW-431BRP wireless broadband router (95%), TRENDnet TW100-BRF114 broadband router (95%), Netgear FR114P ProSafe VPN firewall (92%), Canon PIXMA MX850 printer (89%), On Time RTOS (89%), Symantec Firewall/VPN 100 (89%), D-Link DI-714P+ wireless broadband router (86%), Polycom ViewStation video conferencing system (85%) No exact OS matches for host (test conditions non-ideal). Network Distance: 1 hop Service Info: Device: WAP OS and Service detection performed. Please report any incorrect results at http://nmap.org/submit/ . Nmap done: 1 IP address (1 host up) scanned in 21.57 seconds Why are the 4461 and 4462 ports open? This is a basic, out-of-the-box installation.

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Good quality voice communication software over Internet for windows

- by ORA600

I regularly attend over-the-phone meetings, where is a polycom/polispan device on the other side. The quality of the sound is bad, even those whose English is a first language sometimes are struggling to realize what is being said on the other side. I understand this is because of too aggressive audio compression in the line. Does anyone know any good audio chat software which does not over-compress audio stream. The IP channel between two offices is wide enough. In other words, you should be able to listen to a music (not only a speech) from the remote side with good quality. So, Skype is too over-compressing as well. Does anyone know anything like that?

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