Unable to play amazon prime videos with Chrome/Firefox browser. Tried deleting the Flash folder, re-installed OS. Ubuntu 13.10 Flash Version: flashplugin-installer 11.2.202.310ubuntu1 Youtube works but not Amazon Prime. Try 1 Clear Cache Flash cd ~/.adobe/Flash_Player rm -rf NativeCache AssetCache APSPrivateData2 Try 2 Install Older version of Flash /usr/lib/flashplugin-installer/Flashplayer.so Some other sites have installing HAL and running hald but that was not working either as it seems to be a deprecated. sudo apt-get install hal