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  • How to handle refunds or rebates via a payment processor?

    - by Tai Squared
    I need to handle online payments and am trying to choose a payment processor. One requirement is to handle refunds and rebates to the customer. These won't always be at the time of sale, and not for the entire amount of the purchase. Is this something all payment processors handle? I don't want to have to do this manually as there may be many rebates, and they may be for relatively small amounts. I see PayPal has a refund API, but other parts of their site talk about sending a refund within 60 days. Is this something also required by the API? Amazon FPS also has a refund API that seems a bit more flexible. The Google Checkout refund has an amout field, but it's unclear to me if you can do a partial refund as the description reads "The refund-order command instructs Google Checkout to refund the buyer for a particular order." What are some things to look out for when looking for a payment processor that can handle rebates and refunds? Is there always a time limit in issuing these refunds? Is using a merchant account better for this type of process? I was hoping to avoid that due to the increased cost and complexity, but would consider it if it meets all of my requirements. Update It appears the refund process is fairly simple and handled by all processors. Is there any additional information on rebates? I would like to avoid a process of sending live checks to customers, but I will have to send rebates in some small amounts that may be a few months after the initial purchase.

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  • Eggnog and Oracle’s StorageTek SL150 Updates

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Looks like the holiday’s came early this year! You may remember this snazzy blog that posted a couple months back,  “Keepin’ It Simple with Storage Tek SL150”, that was based on the benefits around Oracle’s StorageTek SL150. Well, in addition to these great benefits, OPN is pleased to provide you with a complete StorageTek SL150 winter wish list that is about to come true! 1. SL150 is the only product in the Oracle portfolio, for which OPN Members can become authorized to create and provide support.  2. OPN Members can qualify for the OPN Incentive Program Rebates, without Oracle Support Attach, (provided all other criteria is met). The requirement of Premier Support Attach has been exempted for this product. 3. OPN Members who become authorized under this model will be eligible for an additional discount on parts.  4. As always Oracle’s StorageTek SL150 is Simple, Scalable and will help you Save! To add just a bit more cheer to your cup of hot coco, watch this video on why Oracle’s StorageTek SL150 Tape Library is for you! So if you haven’t done so already, contact your Oracle Channel Sales representative — let them know if you’ve been nice this year, and tell them you want to learn more! Cheers! The OPN Communications Team

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  • Keepin’ It Simple with StorageTek SL150

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Are your customers archive and data protection environments getting out of hand?  Are they looking for a little simplicity in their lives? How about some scalability? Or are they looking for a way to save on capital and operational expenses? If you answered yes to any of these, then  Oracle's new StorageTek SL150 Modular Tape Library is the product for you. It beats the competition in terms of simplicity, scalability and savings, and provides some seriously wallet friendly revenue opportunities for you. If the long-term service annuities on the SL150 aren’t convincing enough, then the resale margins, rebates and follow-on revenue from modular upgrades will be!  The SL150 simplifies StorageTek’s tape portfolio by replacing three products with one scalable solution that  provides an entry point for repeat business within accounts. The SL150 expands your potential storage customer base to smaller companies with low cost, simple upgrades and streamlined management that help alleviate key customer pain points. With the SL150, your customers will be able to simplify growth of their archive and data protection environments with small entry configurations and 10x growth, something that would require multiple box swaps across up to three product categories with competitive products. With the SL150, Oracle can help you provide greater customer satisfaction with  Simplicity, Scalability and Savings! We know you’re probably wondering how you can get started and sell this new and magnificent product… Well, look no further because the only thing you need to do is complete the SL150 Guided Learning Paths (GLPs). For some extra insight, watch the video below on the new StorageTek SL150 modular tape library, and don’t forget to ‘tweet’ this post, and share it on Facebook to spread the good news! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Wishing you Simplicity, Scalability and Savings, The OPN Communications Team

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  • Extjs 4.1 How to call controller action method from form

    - by Omar Faruq
    Extjs 4.1 How to call controller action method from form which is already use in a button action but i want this method reuse from a form field but do not how i can do? // here is my controller code init: function() { this.control({ 'itemsgrid': { removeitem: this.removeUser }, 'salewindow button[action=resetAll]': { click: this.resertform }, 'salewindow button[action=saveOrder]' : { click : this.onsaveOrder }, 'salewindow button[action=PDF]' : { click : this. pdfreport } }); }, resertform : function(button){ var store = Ext.data.StoreManager.get('Items'); store.destroy(); var vatstore = Ext.data.StoreManager.get('Vats'); vatstore.reload(); var rebatestore = Ext.data.StoreManager.get('Rebates'); rebatestore.reload(); Ext.getCmp('calculation-form').getForm().reset(); Ext.getCmp('itemform2').getForm().reset(); Ext.getCmp('itemsgrid').subtotalquantity(p=0); store.reload(); var co=store.getCount(); console.log(co); Ext.getCmp('customerID').setValue('0'); var a = Ext.getCmp('customerID').getValue(); Ext.getCmp('itemform2').customerinfo(a); } //and here is my from field listener { xtype : 'textfield', name : 'BranchId', fieldLabel : 'Branch Id', allowNegative : false, id : 'branchid', value : '1', onBlur: function(){ restoreItem();// i want call this method from here whis is stay in controller } }

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