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  • Cannot connect with Cisco VPN but can connect with ShrewSoft VPN

    - by rodey
    EDIT: We connected an air card to the computer to use a different Internet connection and using the Cisco software, we were able to successfully connect to our VPN server. I just don't understand why the ShrewSoft VPN client would connect but the Cisco connection won't. I'm not our network admin so sorry if I butcher some of the terminology. I have a computer at remote site that connects to our network through Cisco VPN. It uses the Cisco VPN software to do so. The problem is that the computer at this site cannot connect to our VPN because it is getting error "Reason 412: The remote peer is no longer responding." To see if perhaps something on their network was blocking the connection, I installed the ShrewSoft VPN client on the computer, imported our .pcf file and connected with no problem. I have tried two different versions of the Cisco VPN software (4.8.0.* and 5.0.03.*) and have the same problem. I installed Wireshark on the computer and have confirmed (while trying to connect through Cisco) that the computer is trying to contact the VPN server but is not receiving a response. We are not having any other problems regarding users not being able to connect. I'm at a loss at what else to check. I'll be monitoring this and have access to the computer at any time.

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  • Exchange out of office, sending an OoO reply for every email

    - by rodey
    We are running Exchange 2007 with a mix of Outlook 2003 and Outlook 2007. Is it possible to set the Out of Office Assistant so that when OoO is enabled, it sends a reply to every single email the user receives? Also, is there something I can reference that covers the options for OoO such as length of time between replies, etc.? Thanks!

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  • Exchange out of office, sending an OoO reply for every email

    - by rodey
    We are running Exchange 2007 with a mix of Outlook 2003 and Outlook 2007. Is it possible to set the Out of Office Assistant so that when OoO is enabled, it sends a reply to every single email the user receives? Also, is there something I can reference that covers the options for OoO such as length of time between replies, etc.? Thanks!

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  • Cannot connect with Cisco VPN but can connect with ShrewSoft VPN

    - by rodey
    EDIT: We connected an air card to the computer to use a different Internet connection and using the Cisco software, we were able to successfully connect to our VPN server. I just don't understand why the ShrewSoft VPN client would connect but the Cisco connection won't. I'm not our network admin so sorry if I butcher some of the terminology. I have a computer at remote site that connects to our network through Cisco VPN. It uses the Cisco VPN software to do so. The problem is that the computer at this site cannot connect to our VPN because it is getting error "Reason 412: The remote peer is no longer responding." To see if perhaps something on their network was blocking the connection, I installed the ShrewSoft VPN client on the computer, imported our .pcf file and connected with no problem. I have tried two different versions of the Cisco VPN software (4.8.0.* and 5.0.03.*) and have the same problem. I installed Wireshark on the computer and have confirmed (while trying to connect through Cisco) that the computer is trying to contact the VPN server but is not receiving a response. We are not having any other problems regarding users not being able to connect. I'm at a loss at what else to check. I'll be monitoring this and have access to the computer at any time.

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  • Office scanner recommendation

    - by rodey
    We need to buy a scanner for a user in our company would be be considered a light-to-moderate scanner. The main requirements is a TWAIN/Kofax driver, MUST have a ADF, does not need a flat bed and is in the $500-600 range, at most $1000. What 'cha got?

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  • Cannot find wireless driver for HP laptop

    - by rodey
    I have an HP laptop (model: dv7-1267cl, Windows 7 64-bit Home Premium) and I cannot find the wireless driver for the laptop. I am need of a different version because my wireless connection under Windows is flaky and unreliable. I have problems printing to my wireless printer and logging in to and using several sites like reddit.com, phoenix.edu and facebook.com - I get several "page cannot be displayed" messages while using my wireless connection. I disable my wireless adapter and use an ethernet cable and it all works fine. I also used an Ubuntu Live CD to confirm that there is not a problem with the hardware. This is software/driver issue. The drivers were auto installed by the OS. The Device Manager shows the wireless adapter as Atheros AR5009 802.11 a/g/n WiFi Adapter. I have checked the HP website for my laptop and they do not have wireless drivers listed for that model wireless adapter. I have also checked with atheros.com and I do not see my model adapter on their list of available hardware. Device Manager lists the Hardware ID's for my adapter as: PCI\VEN_168C&DEV_002A&SUBSYS_1381103C&REV_01 PCI\VEN_168C&DEV_002A&SUBSYS_1381103C PCI\VEN_168C&DEV_002A&CC_028000 PCI\VEN_168C&DEV_002A&CC_0280 A search for the first Hardware ID turned up this question from experts-exchange.com. tl;dr A driver does not exist for that model adapter.

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  • Red X in Active Directory

    - by rodey
    What exactly does a red 'X' in Active Directory represent? I know that a red 'X' over a user account means the account is disabled, but what does it represent when placed next to a Computer object?

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  • Cannot find wireless driver for HP laptop

    - by rodey
    I have an HP laptop (model: dv7-1267cl, Windows 7 64-bit Home Premium) and I cannot find the wireless driver for the laptop. I am need of a different version because my wireless connection under Windows is flaky and unreliable. I have problems printing to my wireless printer and logging in to and using several sites like reddit.com, phoenix.edu and facebook.com - I get several "page cannot be displayed" messages while using my wireless connection. I disable my wireless adapter and use an ethernet cable and it all works fine. I also used an Ubuntu Live CD to confirm that there is not a problem with the hardware. This is software/driver issue. The drivers were auto installed by the OS. The Device Manager shows the wireless adapter as Atheros AR5009 802.11 a/g/n WiFi Adapter. I have checked the HP website for my laptop and they do not have wireless drivers listed for that model wireless adapter. I have also checked with atheros.com and I do not see my model adapter on their list of available hardware. Device Manager lists the Hardware ID's for my adapter as: PCI\VEN_168C&DEV_002A&SUBSYS_1381103C&REV_01 PCI\VEN_168C&DEV_002A&SUBSYS_1381103C PCI\VEN_168C&DEV_002A&CC_028000 PCI\VEN_168C&DEV_002A&CC_0280 A search for the first Hardware ID turned up this question from experts-exchange.com. tl;dr A driver does not exist for that model adapter.

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  • What kind of paralell cable is this?

    - by rodey
    I have an HP LaserJet 4600 and need to order a replacement cable for it. Here is a picture of the port on the printer and the cable is currently in use. I've never seen one of this style before. Can anyone provide the type of port this is or a provide a link to a replacement cable? Thanks!

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  • What kind of parallel cable is this?

    - by rodey
    I have an HP LaserJet 4600 and need to order a replacement cable for it. Here is a picture of the port on the printer and the cable is currently in use. I've never seen one of this style before. Can anyone provide the type of port this is or a provide a link to a replacement cable? Thanks!

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  • Temporarily remove Group Policy in Windows 7

    - by rodey
    Using Windows 7 Professional I need to get access to the Folder Options screen. At work we primarily use Windows XP and are connected to a domain. Through Group Policy we disable access to the Folder Options. We use a tool called KillPol that temporarily removes Group Policy and let's me access the screen. This tool doesn't work on Windows 7 and I can't find a replacement. Any ideas on how I can get access to the Folder Options screen in Windows 7 when it is disabled through GP?

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