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• Switching over an email address from a distribution group to a user account in Exchange 2003

  - by Sevdarkseed

  I'm currently in a transition mode. We currently have a Distribution Group called Quotes and Orders that send out emails to several users. I'm told that a better method would be to create a user and then give access to that fictitious user's email account so that everyone would be able to see everything that goes out and is responded to in a single account. However, I'm not sure what the best method would be for creating an account and shutting down the distribution group. I'm thinking more along the lines of the steps that considered best practice to remove the email account from the distribution group and attach it to the user account. Any thoughts?

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• Setting up and moving a distribution group to a public folder in Exchange 2003

  - by Sevdarkseed

  I'm looking for some advice with something that seems simple but I haven't done before. Currently we use a distribution group called Orders that has an email address that is that forwarded to four people in the company, the same goes for another one, Quotes. The problem is, of course, no one knows what was answered, and all the email gets worked in to the individual user's emails, so I'm thinking that a public folder, only accessible by one department would be the answer. I'm not sure what the best way to set this up would be or how to move/convert the current distribution list over to a public folder. This is a very critical email address in the company, so I'm trying to be sure that there is zero down time at all for it. What would be the best way to go about creating a public folder and converting/forwarding/moving/(whatever) over the current email address to that folder?

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