For my Bachelor Thesis I am researching how SaaS providers can arrange some sort of business continuity guarantee. You probably know the Source Code Escrow arrangements for 'shrink-wrapped' software. They give customers access to the source code and all applicable documentation whenever the software supplier gets into (financial) trouble. This clearly does not work for SaaS, because customers have no use for just the source code, and customers probably can not afford not being able to login to their CRM system for a couple weeks because the SaaS provider went bankrupt. I am currently researching different methods to solve this problem. Do you know good and practical solutions to solve this continuity problem? Or companies that already offer a good solution? Thanks!