My company is sort off at a stand still when it comes to our technician ticketing and inventory system. We currently use Numara TrackIt! - which isn't cutting it to say the least. Dell recommended KACE, but it's web based which is what we would like to avoid. We need a good ticketing and inventory system with the following: Server/Client setup Client supports XP/Windows 7 Ent. Web Based as well as Client is a plus Technician ticketing Active Directory integration Inventory System (Asset tag tracking etc/PO tracking) Exchange integrated - when tickets are made you have an option to send to the requester. Something that will scale well Please, if anyone is a Systems Admin or has knowledge regarding use of a great ticketing system please let me know. We have a large international corporation - price honestly isn't an issue. Keep in mind this will be mainly used for technicians to create tickets, enter inventory(track PCS) and possible even an option to track purchase orders. We want an enterprise level ticketing system with these capabilities please help! Thank you.