I ask this because you are probably the best audience I could think of. I program for a living, and it goes hand in hand with my personality type which is likely true for most of us, as such I live and work in the world of logic and logical decisions. A problem I have is in dealing with people that live and work in a world of emotional responses and reactions that typically make no sense, or have any real bearing on any given situation. What is the trick to dealing with these people? It is nothing but an act of futility, leading to utter exasperation dealing with people like this when attempting to get them to understand some pretty basic concepts. How do you do it?