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• What does it mean when a User-Agent has another User-Agent inside it?

  - by Erx_VB.NExT.Coder

  Basically, sometimes the user-agent will have its normal user-agent displayed, then at the end it will have teh "User-Agent: " tag displayed, and right after it another user-agent is shown. Sometimes, the second user-agent is just appended to the first one without the "User-Agent: " tag. Here are some samples I've seen: The first few contain the "User-Agent: " tag in the middle somewhere, and I've changed its font to make it easier to to see. Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; GTB6; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; MRA 5.10 (build 5339); User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 1.1.4322; .NET CLR 2.0.50727) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152) Here are some without the "User-Agent: " tag in the middle, but just two user agents that seem stiched together. Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); .NET CLR 3.5.30729) Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; IPMS/6568080A-04A5AD839A9; TCO_20090713170733; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1); InfoPath.2) Now, just to add a few notes to this. I understand that the "User-Agent: " tag is normally a header, and what follows a typical "User-Agent: " string sequence is the actual user agent that is sent to servers etc, but normally the "User-Agent: " string should not be part of the actual user agent, that is more like the pre-fix or a tag indicating that what follows will be the actual user agent. Additionally, I may have thought, hey, these are just two user agents pasted together, but on closer inspection, you realize that they are not. On all of these dual user agent listings, if you look at the opening bracket "(" just before the "compatible" keyword, you realize the pair to that bracket ")" is actually at the very end, the end of the second user agent. So, the first user agents closing bracket ")" never occurs before the second user agent begins, it's always right at the end, and therefore, the second user agent is more like one of the features of the first user agent, like: "Trident/4.0" or "GTB6" etc etc... The other thing to note that the second user agent is always MSIE 6.0 (Internet Explorer 6.0), interesting. What I had initially thought was it's some sort of Virtual Machine displaying the browser in use & the browser that is installed, but then I thought, what'd be the point in that? Finally, right now, I am thinking, it's probably soem sort of "Compatibility View" type thing, where even if MSIE 7.0 or 8.0 is installed, when my hypothetical the "Display In Internet Explorer 6.0" mode is turned on, the user agent changes to something like this. That being, IE 8.0 is installed, but is rendering everything as IE 6.0 would. Is there or was there such a feature in Internet Explorer? Am I on to something here? What are your thoughts on this? If you have any other ideas, please feel free to let us know. At the moment, I'm just trying to understand if these are valid User Agents, or if they are invalid. In a list of about 44,000 User Agents, I've seen this type of Dual User Agent about 400 times. I've closely inspected 40 of them, and every single one had MSIE 6.0 as the "second" user agent (and the first user agent a higher version of MSIE, such as 7 or 8). This was true for all except one, where both user agents were MSIE 8.0, here it is: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 8.0; Win32; GMX); GTB0.0) This occured once in my 40 "close" inspections. I've estimated the 400 in 44,000 by taking a sample of the first 4,400 user agents, and finding 40 of these in the MSIE/Windows user agents, and extrapolated that to estimate 40. There were also similar things occuring for non MSIE user agents where there were two Mozilla's in one user agent, the non MSIE ones would probably add another 30% on top of the ones I've noted. I can show you samples of them if anyone would like. There we have it, this is where I'm at, what do you guys think?

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• Running ODI 11gR1 Standalone Agent as a Windows Service

  - by fx.nicolas

  ODI 11gR1 introduces the capability to use OPMN to start and protect agent processes as services. Setting up the OPMN agent is covered in the following post and extensively in the ODI Installation Guide. Unfortunately, OPMN is not installed along with ODI, and ODI 10g users who are really at ease with the old Java Wrapper are a little bit puzzled by OPMN, and ask: "How can I simply set up the agent as a service?". Well... although the Tanuki Service Wrapper is no longer available for free, and the agentservice.bat script lost, you can switch to another service wrapper for the same result. For example, Yet Another Java Service Wrapper (YAJSW) is a good candidate. To configure a standalone agent with YAJSW: download YAJSW Uncompress the zip to a folder (called %YAJSW% in this example) Configure, start and test your standalone agent. Make sure that this agent is loaded with all the required libraries and drivers, as the service will not load dynamically the drivers added subsequently in the /drivers directory. Retrieve the PID of the agent process: Open Task Manager. Select View Select Columns Select the PID (Process Identifier) column, then click OK In the list of processes, find the java.exe process corresponding to your agent, and note its PID. Open a command line prompt in %YAJSW%/bat and run: genConfig.bat <your_pid> This command generates a wrapper configuration file for the agent. This file is called %YAJSW%/conf/wrapper.conf. Stop your agent. Edit the wrapper.conf file and modify the configuration of your service. For example, modify the display name and description of the service as shown in the example below. Important: Make sure to escape the commas in the ODI encoded passwords with a backslash! In the example below, the ODI_SUPERVISOR_ENCODED_PASS contained a comma character which had to be prefixed with a backslash. # Title to use when running as a console wrapper.console.title=\"AGENT\" #******************************************************************** # Wrapper Windows Service and Posix Daemon Properties #******************************************************************** # Name of the service wrapper.ntservice.name=AGENT_113 # Display name of the service wrapper.ntservice.displayname=ODI Agent # Description of the service wrapper.ntservice.description=Oracle Data Integrator Agent 11gR3 (11.1.1.3.0) ... # Escape the comma in the password with a backslash. wrapper.app.parameter.7 = -ODI_SUPERVISOR_ENCODED_PASS=fJya.vR5kvNcu9TtV\,jVZEt Execute your wrapped agent as console by calling in the command line prompt: runConsole.bat Check that your agent is running, and test it again.This command starts the agent with the configuration but does not install it yet as a service. To Install the agent as service call installService.bat From that point, you can view, start and stop the agent via the windows services. Et voilà ! Two final notes: - To modify the agent configuration, you must uninstall/reinstall the service. For this purpose, run the uninstallService.bat to uninstall it and play again the process above. - To be able to uninstall the agent service, you should keep a backup of the wrapper.conf file. This is particularly important when starting several services with the wrapper.

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• blocking bad bots with robots.txt in 2012 [closed]

  - by Rachel Sparks

  does it still work good? I have this: # Generated using http://solidshellsecurity.com services # Begin block Bad-Robots from robots.txt User-agent: asterias Disallow:/ User-agent: BackDoorBot/1.0 Disallow:/ User-agent: Black Hole Disallow:/ User-agent: BlowFish/1.0 Disallow:/ User-agent: BotALot Disallow:/ User-agent: BuiltBotTough Disallow:/ User-agent: Bullseye/1.0 Disallow:/ User-agent: BunnySlippers Disallow:/ User-agent: Cegbfeieh Disallow:/ User-agent: CheeseBot Disallow:/ User-agent: CherryPicker Disallow:/ User-agent: CherryPickerElite/1.0 Disallow:/ User-agent: CherryPickerSE/1.0 Disallow:/ User-agent: CopyRightCheck Disallow:/ User-agent: cosmos Disallow:/ User-agent: Crescent Disallow:/ User-agent: Crescent Internet ToolPak HTTP OLE Control v.1.0 Disallow:/ User-agent: DittoSpyder Disallow:/ User-agent: EmailCollector Disallow:/ User-agent: EmailSiphon Disallow:/ User-agent: EmailWolf Disallow:/ User-agent: EroCrawler Disallow:/ User-agent: ExtractorPro Disallow:/ User-agent: Foobot Disallow:/ User-agent: Harvest/1.5 Disallow:/ User-agent: hloader Disallow:/ User-agent: httplib Disallow:/ User-agent: humanlinks Disallow:/ User-agent: InfoNaviRobot Disallow:/ User-agent: JennyBot Disallow:/ User-agent: Kenjin Spider Disallow:/ User-agent: Keyword Density/0.9 Disallow:/ User-agent: LexiBot Disallow:/ User-agent: libWeb/clsHTTP Disallow:/ User-agent: LinkextractorPro Disallow:/ User-agent: LinkScan/8.1a Unix Disallow:/ User-agent: LinkWalker Disallow:/ User-agent: LNSpiderguy Disallow:/ User-agent: lwp-trivial Disallow:/ User-agent: lwp-trivial/1.34 Disallow:/ User-agent: Mata Hari Disallow:/ User-agent: Microsoft URL Control - 5.01.4511 Disallow:/ User-agent: Microsoft URL Control - 6.00.8169 Disallow:/ User-agent: MIIxpc Disallow:/ User-agent: MIIxpc/4.2 Disallow:/ User-agent: Mister PiX Disallow:/ User-agent: moget Disallow:/ User-agent: moget/2.1 Disallow:/ User-agent: mozilla/4 Disallow:/ User-agent: Mozilla/4.0 (compatible; BullsEye; Windows 95) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows 95) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows 98) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows NT) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows XP) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows 2000) Disallow:/ User-agent: Mozilla/4.0 (compatible; MSIE 4.0; Windows ME) Disallow:/ User-agent: mozilla/5 Disallow:/ User-agent: NetAnts Disallow:/ User-agent: NICErsPRO Disallow:/ User-agent: Offline Explorer Disallow:/ User-agent: Openfind Disallow:/ User-agent: Openfind data gathere Disallow:/ User-agent: ProPowerBot/2.14 Disallow:/ User-agent: ProWebWalker Disallow:/ User-agent: QueryN Metasearch Disallow:/ User-agent: RepoMonkey Disallow:/ User-agent: RepoMonkey Bait & Tackle/v1.01 Disallow:/ User-agent: RMA Disallow:/ User-agent: SiteSnagger Disallow:/ User-agent: SpankBot Disallow:/ User-agent: spanner Disallow:/ User-agent: suzuran Disallow:/ User-agent: Szukacz/1.4 Disallow:/ User-agent: Teleport Disallow:/ User-agent: TeleportPro Disallow:/ User-agent: Telesoft Disallow:/ User-agent: The Intraformant Disallow:/ User-agent: TheNomad Disallow:/ User-agent: TightTwatBot Disallow:/ User-agent: Titan Disallow:/ User-agent: toCrawl/UrlDispatcher Disallow:/ User-agent: True_Robot Disallow:/ User-agent: True_Robot/1.0 Disallow:/ User-agent: turingos Disallow:/ User-agent: URLy Warning Disallow:/ User-agent: VCI Disallow:/ User-agent: VCI WebViewer VCI WebViewer Win32 Disallow:/ User-agent: Web Image Collector Disallow:/ User-agent: WebAuto Disallow:/ User-agent: WebBandit Disallow:/ User-agent: WebBandit/3.50 Disallow:/ User-agent: WebCopier Disallow:/ User-agent: WebEnhancer Disallow:/ User-agent: WebmasterWorldForumBot Disallow:/ User-agent: WebSauger Disallow:/ User-agent: Website Quester Disallow:/ User-agent: Webster Pro Disallow:/ User-agent: WebStripper Disallow:/ User-agent: WebZip Disallow:/ User-agent: WebZip/4.0 Disallow:/ User-agent: Wget Disallow:/ User-agent: Wget/1.5.3 Disallow:/ User-agent: Wget/1.6 Disallow:/ User-agent: WWW-Collector-E Disallow:/ User-agent: Xenu's Disallow:/ User-agent: Xenu's Link Sleuth 1.1c Disallow:/ User-agent: Zeus Disallow:/ User-agent: Zeus 32297 Webster Pro V2.9 Win32 Disallow:/

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• procedure for installing Master agent , host agent and Navi agent on different platforms

  - by wildchild

  can somebody help walk me through the procedure for installing Master agent , host agent and Navi agent on different platforms like Solaris and AIX for EMC Control Center.. Any help will be appreciated..I am unable to find it in Power link thanks!

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Global User Experience Research: Mobile

  - by ultan o'broin

  A shout out to the usableapps.oracle.com blog article Going Native to Understand Mobile Workers. Oracle is a global company and with all that revenue coming from outside the US, international usability research is essential. So read up about how the Applications User Experience team went about this important user-centered ethnographic research. Personalization is king in the mobile space. Going native is a great way to uncover exactly what users want as they work and use their mobile devices, but you need to do it worldwide!

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• ssh-agent on ubuntu rapidly restarts

  - by Santa Claus

  I am attempting to use ssh-agent on Ubuntu 13.10 so that I will not have to enter my passphrase to unlock a key every time I want to use ssh or git. As you can see below, ssh-agent appears to be restarting for some reason. These commends were executed within a period of less than 5 seconds: andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-pqm5J0s70NxG/agent.2820; export SSH_AUTH_SOCK; SSH_AGENT_PID=2821; export SSH_AGENT_PID; echo Agent pid 2821; andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-VpkOH2WKjT1M/agent.2822; export SSH_AUTH_SOCK; SSH_AGENT_PID=2823; export SSH_AGENT_PID; echo Agent pid 2823; andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-EQ6X9JHNiBOO/agent.2824; export SSH_AUTH_SOCK; SSH_AGENT_PID=2825; export SSH_AGENT_PID; echo Agent pid 2825; andrew@zaphod:~$ ssh-agent SSH_AUTH_SOCK=/tmp/ssh-8Iij8kFkaapz/agent.2826; export SSH_AUTH_SOCK; SSH_AGENT_PID=2827; export SSH_AGENT_PID; echo Agent pid 2827; andrew@zaphod:~$ My guess is that ssh-agent is crashing, but how would I know? What log file would it log to?

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Using Completed User Stories to Estimate Future User Stories

  - by David Kaczynski

  In Scrum/Agile, the complexity of a user story can be estimated in story points. After completing some user stories, a programmer or team of programmers can use those experiences to better estimate how much time it might take to complete a future user story. Is there a methodology for breaking down the complexity of user stories into quantifiable or quantifiable attributes? For example, User Story X requires a rich, new view in the GUI, but User Story X can perform most of its functionality using existing business logic on the server. On a scale of 1 to 10, User Story X has a complexity of 7 on the client and a complexity of 2 on the server. After User Story X is completed, someone asks how long would it take to complete User Story Y, which has a complexity of 3 on the client and 6 on the server. Looking at how long it took to complete User Story X, we can make an educated estimate on how long it might take to complete User Story Y. I can imagine some other details: The complexity of one attribute (such as complexity of client) could have sub-attributes, such as number of steps in a sequence, function points, etc. Several other attributes that could be considered as well, such as the programmer's familiarity with the system or the number of components/interfaces involved These attributes could be accumulated into some sort of user story checklist. To reiterate: is there an existing methodology for decomposing the complexity of a user story into complexity of attributes/sub-attributes, or is using completed user stories as indicators in estimating future user stories more of an informal process?

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• 11gR2 Agent ??

  - by Allen Gao

  ??:????oracle 11gR2 ???(Grid Infrastructure,????GI) ??? agent????,?? agent???,???agent??,??????????????:11.2.0.1??????    ?????10gR2 crs ????????????????10gR2 ??,crsd ??????????????????,crsd ?????racg??,??racg?????????,??racgvip ??????vip?????????,???racg??????????,????????????11gR2 GI??, agent ??????????GI??????????,?????agent ???????????,?????    ??????agent??????????1.????????daemon???agent ??????gipc, gpnp? ?ohasd ???orarootagent???2.Agent?????????,???HA(High Available)??.3.Ohasd ??????agent        cssdagent(??agent????“crsctl stat res –t –init” ????ora.cssd )        orarootagent        oraagent        cssdmonitor    Crsd ??????agent        orarootagent        Oraagent        ??????agent.??:??oracle?grid?????????oraagent??????????? oraagent_grid????ora.asm, oraagent_oracle??ora.<database_name>.db???     ?????agent?????????????,agent ????EP(Entry Point),??????????????       Start:????       Stop:????       Check:???????,???????????,?agent???GI,??????????       Clean:????,????????????????,???????failover?????       Abort:?????    ??????EP????,????????????,????????????????       ONLINE:????????online??       OFFLINE:????????offline?????offline??,?????planed offline ?unplaned offline?Planed offline??GI?????????offline??,??????GI?????(srvctl, crsctl)???????,????,GI?????????offline??,????????????GI???????,??planed offline???,??target????????offline??,????,??????target???offline???GI stacks,?????auto_start?????always,??,??????????(??target??,???auto_start?????,???oracle????Oracle Clusterware Administration and Deployment Guide 11g Release 2)???unplaned offline,?????GI???????,????sqlplus???????,??????,GI???????????offline??,???target?????online,??,???????GI???????,???????auto_start?????never?       UNKNOWN:??,?????unknown?????????,agent?????????check?       PARTIAL:??????,?????intermediate??? ??????agent?????????check,??????????       FAILED:???????????????,??????,agent?????clean EP,?????????????failover?restart???    ??,??????????????agent?????????????? Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;}     ??,???agent???trace????????????,agent?trace ??????GRID_HOME/log/<host>/agent?,???????????            GRID_HOME/log/<host>/agent /ohasd/orarootagent_root  <– ohasd???orarootagent??            GRID_HOME/log/<host>/agent/ohasd/oraagent_grid  <– ohasd???oraagent??            GRID_HOME/log/<host>/agent/ohasd/oracssdagent_root  <– ohasd???cssdagent??            GRID_HOME/log/<host>/agent/ohasd/oracssdmonitor_root  <– ohasd???cssdmonitor??            GRID_HOME/log/<host>/agent/crsd/oraagent_grid  <– crsd???oraagent??,owner?grid            GRID_HOME/log/<host>/agent/crsd/oraagent_oracle  <– crsd???oraagent??,owner?oracle            GRID_HOME/log/<host>/agent/crsd/orarootagent_root  <–crsd???orarootagent??    ??,????????agent???????????            ??alert log(Grid_home/log/<hostname>/alert<hostname>.log)            Grid_home/log/<hostname>/ohasd/ohasd.log            Grid_home/log/<hostname>/crsd/crsd.log     ????agent????????,??,?????????????,??????????????agent???????,??Agent????????,????????????Agent??crash,?????,?????core??(Grid_home/log/<hostname>/agent/{ohasd|crsd}/<agent?>_<???>)????????(Grid_home/log/<hostname>/agent/{ohasd|crsd}/<agent?>_<???>/<agent?>_<???>OUT.log)? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267" UnhideWhenUsed="false" QFormat="true" Name="Normal"/ UnhideWhenUsed="false" QFormat="true" Name="heading 1"/ UnhideWhenUsed="false" QFormat="true" Name="Title"/ UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/ UnhideWhenUsed="false" QFormat="true" Name="Strong"/ UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/ UnhideWhenUsed="false" Name="Table Grid"/ UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/ UnhideWhenUsed="false" Name="Light Shading"/ UnhideWhenUsed="false" Name="Light List"/ UnhideWhenUsed="false" Name="Light Grid"/ UnhideWhenUsed="false" Name="Medium Shading 1"/ UnhideWhenUsed="false" Name="Medium Shading 2"/ UnhideWhenUsed="false" Name="Medium List 1"/ UnhideWhenUsed="false" Name="Medium List 2"/ UnhideWhenUsed="false" Name="Medium Grid 1"/ UnhideWhenUsed="false" Name="Medium Grid 2"/ UnhideWhenUsed="false" Name="Medium Grid 3"/ UnhideWhenUsed="false" Name="Dark List"/ UnhideWhenUsed="false" Name="Colorful Shading"/ UnhideWhenUsed="false" Name="Colorful List"/ UnhideWhenUsed="false" Name="Colorful Grid"/ UnhideWhenUsed="false" Name="Light Shading Accent 1"/ UnhideWhenUsed="false" Name="Light List Accent 1"/ UnhideWhenUsed="false" Name="Light Grid Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/ UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/ UnhideWhenUsed="false" QFormat="true" Name="Quote"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/ UnhideWhenUsed="false" Name="Dark List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/ UnhideWhenUsed="false" Name="Colorful List Accent 1"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/ UnhideWhenUsed="false" Name="Light Shading Accent 2"/ UnhideWhenUsed="false" Name="Light List Accent 2"/ UnhideWhenUsed="false" Name="Light Grid Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/ UnhideWhenUsed="false" Name="Dark List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/ UnhideWhenUsed="false" Name="Colorful List Accent 2"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/ UnhideWhenUsed="false" Name="Light Shading Accent 3"/ UnhideWhenUsed="false" Name="Light List Accent 3"/ UnhideWhenUsed="false" Name="Light Grid Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/ UnhideWhenUsed="false" Name="Dark List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/ UnhideWhenUsed="false" Name="Colorful List Accent 3"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/ UnhideWhenUsed="false" Name="Light Shading Accent 4"/ UnhideWhenUsed="false" Name="Light List Accent 4"/ UnhideWhenUsed="false" Name="Light Grid Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/ UnhideWhenUsed="false" Name="Dark List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/ UnhideWhenUsed="false" Name="Colorful List Accent 4"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/ UnhideWhenUsed="false" Name="Light Shading Accent 5"/ UnhideWhenUsed="false" Name="Light List Accent 5"/ UnhideWhenUsed="false" Name="Light Grid Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/ UnhideWhenUsed="false" Name="Dark List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.5pt; mso-bidi-font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:??; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-font-kerning:1.0pt;}

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• Redirect network logs from syslog to another file

  - by w0rldart

  I keep logging way to much info (not needed, for now) in my syslog, and not daily or hourly... but instant. If I want to watch for something in my syslog I just can't because the network log keeps interfering. So, how can I redirect network logs to another file and/or stop logging it? Dec 10 17:01:33 user kernel: [ 8716.000587] MediaState is connected Dec 10 17:01:33 user kernel: [ 8716.000599] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:33 user kernel: [ 8716.000601] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:33 user kernel: [ 8716.000612] rt28xx_get_wireless_stats ---> Dec 10 17:01:33 user kernel: [ 8716.000615] <--- rt28xx_get_wireless_stats Dec 10 17:01:39 user kernel: [ 8722.000714] MediaState is connected Dec 10 17:01:39 user kernel: [ 8722.000729] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:39 user kernel: [ 8722.000732] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:39 user kernel: [ 8722.000747] rt28xx_get_wireless_stats ---> Dec 10 17:01:39 user kernel: [ 8722.000751] <--- rt28xx_get_wireless_stats Dec 10 17:01:44 user kernel: [ 8726.904025] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:01:45 user kernel: [ 8728.003138] MediaState is connected Dec 10 17:01:45 user kernel: [ 8728.003153] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:45 user kernel: [ 8728.003157] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:45 user kernel: [ 8728.003171] rt28xx_get_wireless_stats ---> Dec 10 17:01:45 user kernel: [ 8728.003175] <--- rt28xx_get_wireless_stats Dec 10 17:01:51 user kernel: [ 8734.004066] MediaState is connected Dec 10 17:01:51 user kernel: [ 8734.004079] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:51 user kernel: [ 8734.004082] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:51 user kernel: [ 8734.004096] rt28xx_get_wireless_stats ---> Dec 10 17:01:51 user kernel: [ 8734.004099] <--- rt28xx_get_wireless_stats Dec 10 17:01:57 user kernel: [ 8740.004108] MediaState is connected Dec 10 17:01:57 user kernel: [ 8740.004119] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:01:57 user kernel: [ 8740.004121] ==>rt_ioctl_giwfreq 11 Dec 10 17:01:57 user kernel: [ 8740.004132] rt28xx_get_wireless_stats ---> Dec 10 17:01:57 user kernel: [ 8740.004135] <--- rt28xx_get_wireless_stats Dec 10 17:01:57 user kernel: [ 8740.436021] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:03 user kernel: [ 8746.005280] MediaState is connected Dec 10 17:02:03 user kernel: [ 8746.005294] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:03 user kernel: [ 8746.005298] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:03 user kernel: [ 8746.005312] rt28xx_get_wireless_stats ---> Dec 10 17:02:03 user kernel: [ 8746.005315] <--- rt28xx_get_wireless_stats Dec 10 17:02:09 user kernel: [ 8752.004790] MediaState is connected Dec 10 17:02:09 user kernel: [ 8752.004804] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:09 user kernel: [ 8752.004808] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:09 user kernel: [ 8752.004821] rt28xx_get_wireless_stats ---> Dec 10 17:02:09 user kernel: [ 8752.004825] <--- rt28xx_get_wireless_stats Dec 10 17:02:15 user kernel: [ 8757.984031] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:15 user kernel: [ 8758.004078] MediaState is connected Dec 10 17:02:15 user kernel: [ 8758.004094] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:15 user kernel: [ 8758.004097] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:15 user kernel: [ 8758.004112] rt28xx_get_wireless_stats ---> Dec 10 17:02:15 user kernel: [ 8758.004116] <--- rt28xx_get_wireless_stats Dec 10 17:02:16 user kernel: [ 8759.492017] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:19 user kernel: [ 8762.002179] SCANNING, suspend MSDU transmission ... Dec 10 17:02:19 user kernel: [ 8762.004291] MlmeScanReqAction -- Send PSM Data frame for off channel RM, SCAN_IN_PROGRESS=1! Dec 10 17:02:19 user kernel: [ 8762.025055] SYNC - BBP R4 to 20MHz.l Dec 10 17:02:19 user kernel: [ 8762.027249] RT35xx: SwitchChannel#1(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF1, K=0x02, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.170206] RT35xx: SwitchChannel#2(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF1, K=0x07, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.318211] RT35xx: SwitchChannel#3(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF2, K=0x02, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.462269] RT35xx: SwitchChannel#4(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF2, K=0x07, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.606229] RT35xx: SwitchChannel#5(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF3, K=0x02, R=0x02 Dec 10 17:02:19 user kernel: [ 8762.750202] RT35xx: SwitchChannel#6(RF=8, Pwr0=30, Pwr1=25, 2T), N=0xF3, K=0x07, R=0x02 Dec 10 17:02:20 user kernel: [ 8762.894217] RT35xx: SwitchChannel#7(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF4, K=0x02, R=0x02 Dec 10 17:02:20 user kernel: [ 8763.038202] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:20 user kernel: [ 8763.040194] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:20 user kernel: [ 8763.040199] BAR(1) : Tid (0) - 03a3:037e Dec 10 17:02:20 user kernel: [ 8763.040387] SYNC - End of SCAN, restore to channel 11, Total BSS[03] Dec 10 17:02:20 user kernel: [ 8763.040400] ScanNextChannel -- Send PSM Data frame Dec 10 17:02:20 user kernel: [ 8763.040402] bFastRoamingScan ~~~~~~~~~~~~~ Get back to send data ~~~~~~~~~~~~~ Dec 10 17:02:20 user kernel: [ 8763.040405] SCAN done, resume MSDU transmission ... Dec 10 17:02:20 user kernel: [ 8763.047022] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:20 user kernel: [ 8763.047026] BAR(1) : Tid (0) - 03a3:03a5 Dec 10 17:02:21 user kernel: [ 8763.898130] bImprovedScan ............. Resume for bImprovedScan, SCAN_PENDING .............. Dec 10 17:02:21 user kernel: [ 8763.898143] SCANNING, suspend MSDU transmission ... Dec 10 17:02:21 user kernel: [ 8763.900245] MlmeScanReqAction -- Send PSM Data frame for off channel RM, SCAN_IN_PROGRESS=1! Dec 10 17:02:21 user kernel: [ 8763.921144] SYNC - BBP R4 to 20MHz.l Dec 10 17:02:21 user kernel: [ 8763.923339] RT35xx: SwitchChannel#8(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF4, K=0x07, R=0x02 Dec 10 17:02:21 user kernel: [ 8763.996019] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:21 user kernel: [ 8764.066221] RT35xx: SwitchChannel#9(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF5, K=0x02, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.210212] RT35xx: SwitchChannel#10(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF5, K=0x07, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.215536] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.215542] BAR(1) : Tid (0) - 0457:0452 Dec 10 17:02:21 user kernel: [ 8764.244000] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.244004] BAR(1) : Tid (0) - 0459:0456 Dec 10 17:02:21 user kernel: [ 8764.253019] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.253023] BAR(1) : Tid (0) - 045c:0458 Dec 10 17:02:21 user kernel: [ 8764.256677] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.256681] BAR(1) : Tid (0) - 045c:045b Dec 10 17:02:21 user kernel: [ 8764.259785] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.259788] BAR(1) : Tid (0) - 045d:045b Dec 10 17:02:21 user kernel: [ 8764.280467] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.280471] BAR(1) : Tid (0) - 045f:045c Dec 10 17:02:21 user kernel: [ 8764.282189] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:21 user kernel: [ 8764.282192] BAR(1) : Tid (0) - 045f:045e Dec 10 17:02:21 user kernel: [ 8764.354204] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.356408] ScanNextChannel():Send PWA NullData frame to notify the associated AP! Dec 10 17:02:21 user kernel: [ 8764.498202] RT35xx: SwitchChannel#12(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x07, R=0x02 Dec 10 17:02:21 user kernel: [ 8764.642210] RT35xx: SwitchChannel#13(RF=8, Pwr0=30, Pwr1=28, 2T), N=0xF7, K=0x02, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.790229] RT35xx: SwitchChannel#14(RF=8, Pwr0=30, Pwr1=28, 2T), N=0xF8, K=0x04, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.934238] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.935243] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:22 user kernel: [ 8764.935249] BAR(1) : Tid (0) - 048e:0485 Dec 10 17:02:22 user kernel: [ 8764.936423] SYNC - End of SCAN, restore to channel 11, Total BSS[05] Dec 10 17:02:22 user kernel: [ 8764.936436] ScanNextChannel -- Send PSM Data frame Dec 10 17:02:22 user kernel: [ 8764.936440] SCAN done, resume MSDU transmission ... Dec 10 17:02:22 user kernel: [ 8764.940529] RT35xx: SwitchChannel#11(RF=8, Pwr0=29, Pwr1=26, 2T), N=0xF6, K=0x02, R=0x02 Dec 10 17:02:22 user kernel: [ 8764.942178] CntlEnqueueForRecv(): BAR-Wcid(1), Tid (0) Dec 10 17:02:22 user kernel: [ 8764.942182] BAR(1) : Tid (0) - 0493:048e Dec 10 17:02:22 user kernel: [ 8764.942715] CNTL - All roaming failed, restore to channel 11, Total BSS[05] Dec 10 17:02:22 user kernel: [ 8764.948016] MMCHK - No BEACON. restore R66 to the low bound(56) Dec 10 17:02:22 user kernel: [ 8764.948307] ===>rt_ioctl_giwscan. 5(5) BSS returned, data->length = 1111 Dec 10 17:02:23 user kernel: [ 8766.048073] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:23 user kernel: [ 8766.552034] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:27 user kernel: [ 8770.001180] MediaState is connected Dec 10 17:02:27 user kernel: [ 8770.001197] ==>rt_ioctl_giwmode(mode=2) Dec 10 17:02:27 user kernel: [ 8770.001201] ==>rt_ioctl_giwfreq 11 Dec 10 17:02:27 user kernel: [ 8770.001219] rt28xx_get_wireless_stats ---> Dec 10 17:02:27 user kernel: [ 8770.001223] <--- rt28xx_get_wireless_stats Dec 10 17:02:28 user kernel: [ 8771.564020] QuickDRS: TxTotalCnt <= 15, train back to original rate Dec 10 17:02:29 user kernel: [ 8772.064031] QuickDRS: TxTotalCnt <= 15, train back to original rate

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• Prevent Windows 7 User Accounts from accessing files in other User Accounts

  - by Mantis

  I'm trying to set up another User Account on my Windows 7 Professional laptop for use by another person. I do not want that person to have access to any of the files in my User Account on the same machine. This machine has a single hard disk formatted with NTFS. User accounts data is stored in the default location, C:\Users. I use the computer with a Standard Account (not an Administrator). Let's call my user account "User A." I have given the new user a Standard Account. Let's call the new user's account "User B." To be clear, I want User B to have the ability to log in to her account, to use the computer, but to be unable to access any of the files in the User A account on the same machine. Currently, User B cannot use Windows Explorer to navigate to the location C:\Users\User A. However, by simply using Windows Search, User B can easily find and open documents saved in C:\Users\User A\Documents. After opening a document, that document's full path appears in "Recent Places" in Windows Explorer, and the document appears as a file that can be opened using the "Recent" feature in Word 2010. This is not the desired behavior. User B should not have the ability to see any documents using Windows Search or anything else. I have attempted to set permissions using the following procedure. Using an Administrator account, navigate to C:\Users and right-click on the "User A" folder. Select "Properties." In the "User A Properties" window that appears, click the "Security" tab. Click the "Edit..." button to change permissions. IN the "Permissions for User B" window that appears, under "Group or User Names," select User B. Under "Permissions for User B", check the box under the "Deny" column for the "Full Control" row. Ensure that the "Deny" box is automatically checked for all the other rows, and then click "OK." The system should then begin working. The process could take several minutes. When I followed this procedure, I received several "Access Denied" errors, suggesting that the system was unable to set the permissions as I had directed. I think this might be one of the reasons why User B is still able to access files in User A's account folders. Is there any other way I could accomplish my goal here? Thank you.

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• Interpretation of empty User-agent

  - by Amit Agrawal

  How should I interpret a empty User-agent? I have some custom analytics code and that code has to analyze only human traffic. I have got a working list of User-agents denoting human traffic, and bot traffic, but the empty User-agent is proving to be problematic. And I am getting lots of traffic with empty user agent - 10%. Additionally - I have crafted the human traffic versus bot traffic user agent list by analyzing my current logs. As such I might be missing a lot of entries in there. Is there a well maintained list of user agents denoting bot traffic, OR the inverse a list of user agents denoting human traffic?

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• SQL SERVER – Fix – Agent Starting Error 15281 – SQL Server blocked access to procedure ‘dbo.sp_get_sqlagent_properties’ of component ‘Agent XPs’ because this component is turned off as part of the security configuration for this server

  - by Pinal Dave

  SQL Server Agent fails to start because of the error 15281 is a very common error. When you start to restart SQL Agent sometimes it will give following error. SQL Server blocked access to procedure ‘dbo.sp_get_sqlagent_properties’ of component ‘Agent XPs’ because this component is turned off as part of the security configuration for this server. A system administrator can enable the use of ‘Agent XPs’ by using sp_configure. For more information about enabling ‘Agent XPs’, search for ‘Agent XPs’ in SQL Server Books Online. (Microsoft SQL Server, Error: 15281) To resolve this error, following script has to be executed on the server. sp_configure 'show advanced options', 1; GO RECONFIGURE; GO sp_configure 'Agent XPs', 1; GO RECONFIGURE GO When you run above script, it will give a very similar output as following on the screen. Now, if you try to restart SQL Agent it will just work fine. That’s it! Sometimes there is a simpler solution to complicated error. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: SQL Server Agent

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• Install Control Center Agent on Oracle Application Server

  - by qianqian.wu

  Control Center Agent (CCA) The Control Center Agent is the OWB component that runs the Template Mappings in the Oracle Containers for J2EE (OC4J) server; also referred to as the J2EE Runtime. The Control Center Agent provides a Java-based runtime environment that can be installed on Oracle and non-Oracle database hosts. The Control Center Agent provides fundamental infrastructure for the heterogeneous, Code Template-based mapping support and Web services-related features of OWB in this release. In Oracle Warehouse Builder 11gR2 the Control Center Agent, by default will run in the built-in OC4J that is bundled in the Oracle Home. Besides that, you also have ability to install the Control Center Agent in an Oracle Application Server install. In this article, you will find step-by-step instructions how to install the Control Center Agent on an Oracle Application Server instance. The instructions cover the following tasks: Task 1: Install and Configure the Application Server Task 2: Deploy the Control Center Agent to the Application Server Task 3: Optional Configuration Tasks   Task 1: Install and Configure the Application Server Before configuring the Application Server, you need to install it from Oracle Application Server CD-ROM, or by downloading the installation program from Oracle Technology Network (OTN). Once the installation is completed, you are ready to configure the Application Server. The purpose of the configuration task is to make sure the Control Center Agent ear file can be deployed and runs in the Application Server successfully. The essential configuration tasks are outlined below: · Modify the OC4J Startup Script · Set up Control Center Agent Server Side Logging · Set up Audit Table Data Source · Copy ct_permissions.properties File · Set up Security Roles for Control Center Agent · Create JMS Queues · Install JDBC Drivers to OC4J Modify the OC4J Startup Script The OC4J startup script “opmn.xml” is located in Application Server configuration directory, $AS_HOME/opmn/conf. $AS_HOME stands for the root home directory of the application server. Open the file opmn.xml in a text editor, and alter the contents of the file as displayed in the following sample. You need to make sure that: The MaxPerSize is set to 128M. This is to ensure that you allocate enough PermGen space to OC4J to run Control Center Agent. This will prevent java.lang.OutOfMemoryError when running the agent. The Python.path sets the path for the Python library files used by the Control Center Agent: jython_lib.zip and jython_owblib.jar. These two files are in the $OWB_HOME/owb/lib/int directory, where $OWB_HOME is the directory where owb is installed. · The km_security_needed determines whether restrictions will be applied to the kinds of operating system commands allowed to be executed by the OWB Code Template script executed by Control Center Agent. Setting km_security_needed to “true” enforces such restriction while setting it to “false” removes such restrictions. Set up Control Center Agent Server Side Logging Ensure that you are in the Application Server configuration directory, $AS_HOME/j2ee/home/config. Open the file j2ee-logging.xml in a text editor and add the following lines to the log handler section. The jrt-internal-log-handler is the handler used by Control Center Agent runtime logger to create log files. Then add the following entry into the loggers section to create the logger for Control Center Agent runtime auditing. Set up Audit Table Data Source To enable Audit Table logging, a managed data source and connection pool need to be set up before Control Center Agent deployment. Ensure that you are in the Application Server configuration directory, $AS_HOME/j2ee/home/config. Open the file data-sources.xml in a text editor. Define the audit data source shown below in the file, <managed-data-source name="AuditDS" connection-pool-name="OWBSYS Audit   Connection Pool" jndi-name="jdbc/AuditDS"/> <connection-pool name="OWBSYS Audit Connection Pool">   <connection-factory factory-class="oracle.jdbc.pool.OracleDataSource"     user="owbsys_audit" password="owbsys_audit"     url="jdbc:oracle:thin:@//localhost:1521/ORCL"/> </connection-pool> Copy ct_permissions.properties File The ct_permissions.properties can be obtained from $OWB_HOME /owb/jrt/config/ directory. You need to copy the file to $AS_HOME/j2ee/home/config directory.This properties file takes effect when the setting km-security is set to true in Control Center Agent. By default the ALLOWED_CMD is commented out in ct_permissions.properties file. This prevents all system command from being invoked from scripts executed in Control Center Agent (when km-security is set to true). To allow certain system commands to be invoked, ALLOWED_CMD needs to be uncommented out, and the system commands (allowed to be invoked) need to be added to the ALLOWED_CMD. Set up Security Roles for Control Center Agent You can set up the Control Center Agent security roles through Oracle Enterprise Manager. In a web browser, navigate to Enterprise Manager Homepage (e.g. http://hostname:8889/em). 1. Log in using the oc4jadmin credentials. After the Cluster Topology page is loaded, click home (the OC4J instance). This takes you to the home page of the OC4J instance. On the OC4J home screen, click the Administration tab. On the Administration Tasks screen, expand Security. Click the task icon next to Security Providers. 2. On Security Providers page click on the button “Instance Level Security”. On Instance Level Security page, go to “Realms” tab. You will see a row for the default realm “jazn.com” in the results table. It has a “Roles” column and a “Users” column. Click on the number in “Roles” column. In the “Roles” page it will display all the roles available for the realm. Click on “Create” button to create a new role “OWB_J2EE_ EXECUTOR”. 3. On the Add Role screen, enter Name OWB_J2EE_EXECUTOR, and click OK. 4. Follow the same steps as before, and create a new role “OWB_J2EE_OPERATOR”. 5. Assign role “oc4j-administrators” and “OWB_J2EE_EXECUTOR” to the role “OWB_J2EE_OPERATOR” by moving these roles from “Available Roles” and click “OK” to save. 6. Go back to Instance Level Security page and create a new role “OWB_J2EE_ADMINISTRATOR”. 7. Assign roles “OWB_J2EE_ OPERATOR” and “OWB_J2EE_EXECUTOR” to the role “OWB_J2EE_ ADMINISTRATOR” by moving these roles from “Available Roles” and click “OK” to save. 8.Go back to Instance Level Security page. This time, click on the number in “Users” column for the realm “jazn.com”. In the “Users” page, it shows all the users defined for this realm. Locate the user “oc4jadmin” in the results table and click on it. 9. Assign the roles “OWB_J2EE_ADMINISTRATOR” and “oc4j-app-administrators” to this user by moving the role from the “Available Roles” selection box to “Selected Roles” box and click “Apply” to save. 10. Go back to Instance Level Security page and create a new role “OWB_INTERNAL_USERS”, assign no user or role to this role. Simply click “OK” to create this role. Now you have finished creating the security roles required for Control Center Agent. Create JMS Queues You need to create two JMS queues for Control Center Agent: owbQueue and abort_owbQueue. 1. Now go to OC4J home Page. On the OC4J home screen, click the Administration tab. On the Administration Tasks screen, expand Services and then expand Enterprise Messaging Service. Click the task icon next to JMS Destinations. 2. On JMS Destinations page, click “Create New” button to create a new JMS queue. On Add Destination page, choose “Queue” as Destination Type. Put “owbQueue” as Destination Name. Select “In Memory Persistence Only” as the Persistence Type and put “jms/owbQueue” as JNDI Location and click on “OK” to finish. 3. Follow the same instruction as above to create the owb_abortQueue. Now you have finished creating the JMS queues required for Control Center Agent. Install JDBC Drivers to OC4J In order to execute Code Templates using commercial databases other than Oracle, e.g. DB2, SQL Server etc, the corresponding jdbc driver files need to be added to $AS_HOME/j2ee/home/applib directory. 1. To install other JDBC drivers to OC4J, first obtain the .jar file containing the JDBC driver. All the external JDBC drivers .jar files can be found in the directory: $OWB_HOME/owb/lib/ext/. For DB2, the files needed are db2jcc.jar and db2jcc_license_cu.jar. For SQL Server the file is sqljdbc.jar. For sunopsis JDBC drivers, the file needed is snpsxmlo.jar. 2. Copy the required JDBC driver file into the directory $AS_HOME/j2ee/home/applib. Now you have finished the Application Server configuration. To make the configuration to take an effect, you need to restart the Application Server.   Task 2: Deploy the Control Center Agent to the Application Server Now you can deploy the Control Center Agent to the Application Server. In a web browser, navigate to Enterprise Manager Homepage (e.g. http://hostname:8889/em). 1. Log in using the oc4jadmin credentials. After the Cluster Topology page is loaded, click home (the OC4J instance). This takes you to the home page of the OC4J instance. On the OC4J home screen, click the Applications tab. Click Deploy to begin deploying Control Center Agent. 2. On the Deploy: Select Archive screen, under Archive, select Archive is present on local host. Upload the archive to the server where Application Server Control is running. Click Browse and locate the jrt.ear file in the $OWB_HOME/owb/jrt/applications directory. Under Deployment Plan, select Automatically create a new deployment plan. Click Next. 3. Wait for the ear file to be uploaded to Application Server. On the Deploy: Application Attributes screen, enter Application Name jrt, and Context Root jrt. Leave the other attributes at their default values. Click Next. 4. On Deploy: Deployment Settings screen, leave all attributes at their default values, and click Deploy. This will take about 1 minute or so and when the application is deployed successfully, a confirmation message will be displayed. Now the Control Center Agent is started automatically. Go back to OC4J home page and click on Applications tab to make sure the deployed application jrt is showing in the applications list.   Task 3: Optional Configuration Tasks The optional configuration tasks contain: · Secure Control Center Agent Web Service · Setting the PATH Environment Variable Secure Control Center Agent Web Service If you want to use JRTWebService with a secure website, you need to do the following steps, 1. Create a file “secure-web-site.xml” in the $AS_HOME/j2ee/home/config directory. The file can be obtained from $OWB_HOME/owb/jrt/config directory. A sample secure-web-site.xml is shown as below. We need to modify the “protocol” to “https”, and “secure” to “true”, also choose an port as the secure http port. Also we need to add the entry “ssl-config” in the file. Remember to use the absolute path for the key store file. 2. Modify the file “server.xml” that is located at $AS_HOME/j2ee/home/config directory. Then add the <web-site> element in the file for the secure-web-site. 3. Create a key store file “serverkeystore.jks” in the $AS_HOME/j2ee/home/config directory. The file can be obtained from $OWB_HOME/owb/jrt/config directory. After the three files are altered, restart the application server. Now you can access the JRTWebService in SSL way through https://hostname:4443/jrt/webservice. Setting the PATH Environment Variable Sometimes, some system commands such as linux ls, sh etc, can not be executed successfully during the script execution due to they are not found in PATH. To ensure they work normally, you can setup the environment variable PATH. Let’s navigate to the Enterprise Manager Homepage. 1. Go to OC4J home screen and click the Administration tab. Expand Administration Tasks, then expand Properties. Click the task icon next to Server Properties. 2. On the Server Properties screen, scroll down to Environment Variables section. Under Environment Variables, click Add Another Row. Enter PATH in Name, and fill Value with directories that contain the system commands. Click Apply.   After you work through this article, I believe you have developed a deeper understanding of the Control Center Agent installation process, and you can apply this knowledge in other installation plan such as Control Center Agent installation on Standalone OC4J.

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• Issue with gpg agent in Ubuntu 12.04 after installing gnome3 shell

  - by Jeroen

  I just did a fresh install of Ubuntu 12.04. Initially things were working. But after I installed some software, the 'gpg agent' is unresponsive. I suspect it has something to do with upgrades that I downloaded from the gnome 3 ppa. When I try to sign a package, it terminates with: gpg: problem with the agent - disabling agent use debsign: gpg error occurred! Aborting.... debuild: fatal error at line 1271: running debsign failed The GPG gui tool (called "Passwords and Keys" or seahorse) isn't starting anymore either. When I click it, it tries to start and then gives up and dies after a couple of seconds. I am not sure where to look for log files of gpg agent. The only thing that I see in /var/log is in auth.log that says: May 1 20:04:14 jeroen-ubuntu gnome-keyring-daemon[1997]: couldn't create prompt for gnupg passphrase: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.keyring.SystemPrompter was not provided by any .service files Not sure if it is related, but when I try to start seahorse from the command line, I get: jeroen@jeroen-ubuntu:~$ seahorse (seahorse:4828): GLib-GIO-ERROR **: Settings schema 'org.gnome.crypto.pgp' is not installed Edit: I fixed the seahorse GUI by manually downloading and reinstalling gnome-keyring version from precise instead of the ppa. However, I still cannot sign packages.

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• How to change local user home folder on Windows 2000 and above

  - by Adi Roiban

  I was using a local account on a Windows 7 desktop that is not connected to any Active Directory. After a while it was required to rename the local account. Renaming the account was simple using Local users and groups management tool. After renaming the user, the user home folder was not renamed and I could not find any information about how to change user home folder. I found the ProfileList registry folder but maybe there is a command line for doing such changes. HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList Any help is much appreciated. Thanks!

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• How to change local user home folder on Windows 2000 and above

  - by Adi Roiban

  I was using a local account on a Windows 7 desktop that is not connected to any Active Directory. After a while it was required to rename the local account. Renaming the account was simple using Local users and groups management tool. After renaming the user, the user home folder was not renamed and I could not find any information about how to change user home folder. I found the ProfileList registry folder but maybe there is a command line for doing such changes. HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList Any help is much appreciated. Thanks!

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• Google Chrome user agent, wrong language

  - by B. Roland

  Hello! After some months, my Chrome(now 10.0.648.127 beta; but I tried with the lastest stable too) displayed some popular sites in English, instead of my Chrome & system language, which is Hungarian... I saw my User-Agent, which shows in Chrome: Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.127 Safari/534.16 But in Firefox: Mozilla/5.0 (X11; U; Linux i686; hu-HU; rv:1.9.2.15) Gecko/20110303 Ubuntu/10.04 (lucid) Firefox/3.6.15, what is correct... My question is: How can I change my user-agent(maybe dynamically, by version)? I tried with google-chrome --user-agent "text", but it failed in the newest versions.

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• polkit: disable all users except those in group wheel?

  - by John Nash

  Is it possible to do the following using 1 polkit .pkla file? Disable all users except those in the wheel group from using polkit. The users in the wheel group will need to provide the root password when using polkit. /etc/polkit-1/localauthority/50-local.d/wheel-only.pkla [disable all users except the wheel group] Identity=unix-group:wheel Action=* ResultAny=??? ResultInactive=??? ResultActive=??? The following file works but you need to provide all the users in /etc/group: [disable all users except those in the wheel group: root and myuser] Identity=unix-user:daemon;unix-user:bin;unix-user:sys;unix-user:adm;unix-user:tty;unix-user:disk;unix-user:lp;unix-user:mail;unix-user:news;unix-user:uucp;unix-user:man;unix-user:proxy;unix-user:kmem;unix-user:dialout;unix-user:fax;unix-user:voice;unix-user:cdrom;unix-user:floppy;unix-user:tape;unix-user:sudo;unix-user:audio;unix-user:dip;unix-user:www-data;unix-user:backup;unix-user:operator;unix-user:list;unix-user:irc;unix-user:src;unix-user:gnats;unix-user:shadow;unix-user:utmp;unix-user:video;unix-user:sasl;unix-user:plugdev;unix-user:staff;unix-user:games;unix-user:users;unix-user:nogroup;unix-user:libuuid;unix-user:crontab;unix-user:messagebus;unix-user:Debian-exim;unix-user:mlocate;unix-user:avahi;unix-user:netdev;unix-user:bluetooth;unix-user:lpadmin;unix-user:ssl-cert;unix-user:fuse;unix-user:utempter;unix-user:Debian-gdm;unix-user:scanner;unix-user:saned;unix-user:i2c;unix-user:haldaemon;unix-user:powerdev Action=* ResultAny=no ResultInactive=no ResultActive=no

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• ssh agent forwarding with many identities

  - by Eddified

  I have setup ssh agent forwarding, and I know it works. I also have many keys setup in the agent. The problem is there are so many keys that I get: Received disconnect from XXX.XXX.XXX.XXX: 2: Too many authentication failures for bob The way around this is to use IdentitiesOnly=yes so that ssh will only send the identity you want it to for the specified host. I've also gotten this implemented and I know it works, without agent forwarding. Now, I'm trying to combine the two features. That is, I want to use agent forwarding, but also be able to specify which identity to use when connecting. Problem is, I can't figure out how to do this. So, I want to connect from box A through box B to box C. Box A has all of the identity files and the ssh agent running. I want to edit box A or B's ssh config file(s) to use a specific identity that exists in box A's agent (which is being forwarded).

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• User Story or User Stories for this specific requirement

  - by Maximus

  I have to write a user story for a requirement that involves passing search filters to the same URI and retrieving corresponding results. I have 5 filters. I plan to write 5 different stories of type: As a URI user I can search by #filter1 so that I can retrieve results based on #filter1. And then a 6th story that involves searching one or more or all six filters in conjunction. Is this is a sensible route to take?

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• Upgrading Agent Controllers in Oracle Enterprise Manager Ops Center 12c

  - by S Stelting

  Oracle Enterprise Manager Ops Center 12c recently released an upgrade for Solaris Agent Controllers. In this week's blog post, we'll show you how to upgrade agent controllers. Detailed instructions about upgrading Agent Controllers are available in the product documentation here. This blog post uses an Enterprise Controller which is configured for connected mode operation. If you'd like to apply the agent update in a disconnected installation, additional instructions are available here. Step 1: Download Agent Controller Updates With a connected mode Ops Center installation, you can check for product updates at any time by selecting the Enterprise Controller from the left-hand Administration navigation tab. Select the right-hand Action link “Ops Center Downloads” to open a pop-up dialog displaying any new product updates. In this example, the Enterprise Controller has already been upgraded to the latest version (Update 1, also shown as build version 2076) so only the Agent Controller updates will appear. There are three updates available: one for Solaris 10 X86, one for Solaris 8-10 SPARC, and one for all versions of Solaris 11. Note that the last update in the screen shot is the Solaris 11 update; for details on any of the downloads, place your mouse over the information icon under the details column for a pop-up text region. Select the software to download and click the Next button to display the Ops Center license agreement. Review and click the check box to accept the license agreement, then click the Next button to begin downloading the software. The status screen shows the current download status. If desired, you can perform the downloads as a background job. Simply click the check box, then click the next button to proceed to the summary screen. The summary screen shows the updates to be downloaded as well as the current status. Clicking the Finish button will close the dialog and return to the Browser UI. The download job will continue to run in Ops Center and progress can still be viewed from the jobs menu at the bottom of the browser window. Step 2: Check the Version of Existing Agent Controllers After the download job completes, you can check the availability of agent updates as well as the current versions of your Agent Controllers from the left-hand Assets navigation tab. Select “Operating Systems” from the pull-down tab lets to display only OS assets. Next, select “Solaris” in the left-hand tab to display the Solaris assets. Finally, select the Summary tab in the center display panel to show which versions of agent controllers are installed in your data center. Notice that a few of the OS assets are not displayed in the Agent Controllers tab. Ops Center will not display OS instances which do not have an Agent Controller installation. This includes Enterprise Controllers and Proxy Controllers (unless the agent has been activated on the OS instance) and and OS instances using agentless management. For Agent Controllers which support an update, the version of agent software (in this example, 2083) appears to the right of the currently installed version. Step 3: Upgrade Your Agent Controllers If desired, you can upgrade agent controllers from the previous screen by selecting the desired systems and clicking the upgrade button. Alternatively, you can click the link “Upgrade All Agent Controllers” in the right-hand Actions menu: In either case, a pop-up dialog lets you start the upgrade process. The first screen in the dialog lets you choose the upgrade method: Ops Center provides three ways to upgrade agent controllers: Automatic Upgrade: If Agent Controllers are running on all assets, Ops Center can automatically upgrade the software to the latest version without requiring any login credentials to the system SSH using a single set of credentials: If all assets use the same login credentials, you can apply a single set to all assets for the upgrade process. The log-in credentials are the same ones used for asset discovery and management, which are stored in the Plan Management navigation tab under Credentials. SSH using individual credentials: If assets use different login credentials, you can select a different set for each asset. After selecting the upgrade method, click the Next button to proceed to the summary screen. Click the Finish button to close the pop-up dialog and start the upgrade job for the agent controllers. The upgrade job runs a series of tasks in parallel, and will upgrade all agents which have been selected. Once the job completes, the OS instances in your data center will be upgraded and running the latest version of Agent Controller software.

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• Deploy Oracle Management Agent using RPM File

  - by cristiano.toni

  Normal 0 21 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tableau Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times","serif"; mso-ansi-language:FR;} 1) Create a rpm package on Enterprise Manager 12c a) as Root : # yum install rpmbuild # mkdir /usr/lib/oracle b) as oracle user # cd $<OMS_HOME>/bin/ # emcli get_supported_platforms ----------------------------------------------- Version = 12.1.0.3.0  Platform = Linux x86-64 ----------------------------------------------- Platforms list displayed successfully. #  emcli get_agentimage_rpm -destination=/tmp/agentRPM -platform="Linux x86-64" \ -version=12.1.0.3.0 Platform:Linux x86-64 Destination:/tmp/agentRPM Exalogic:false  Checking for disk space requirements...  === Partition Detail === Space free : 6 GB Space required : 1 GB RPM creation in progress ... Check the logs at /Oracle/gc_inst/em/EMGC_OMS1/sysman/emcli/setup/.emcli/get_agentimage_rpm_date-PM.log Copying agent image from software library to /tmp/agentRPM Setting property ORACLE_HOME to:/Oracle/middleware/oms calling pulloneoffs with arguments:/Oracle/middleware/oms/Oracle/middleware/oms/sysman/agent/ \ 12.1.0.3.0_AgentCore_226.zip12.1.0.3.0Linux x86-64/tmp/agentRPMtrue Agent Image copied successfully... Creation of RPM started... RPM creation successful. Agent image to rpm conversion completed successfully 2) Copy it on all new hosts and install it.  As Root user : c) check and install rpm file # rpm -ivh --test oracle-agt-12.1.0.3.0-1.0.x86_64.rpm  Preparing...                ########################################### [100%] # rpm -ivh oracle-agt-12.1.0.3.0-1.0.x86_64.rpm  Preparing...                ########################################### [100%] Running the prereq    1:oracle-agt             ########################################### [100%] Agent RPM installation is completed successfully. Now to configure the agent follow the below steps: 1. Edit the properties file: /usr/lib/oracle/agent/agent.properties with the correct values 2. Execute the script /etc/init.d/oracle-agt RESPONSE_FILE=/usr/lib/oracle/agent/agent.properties d) create a user for the agent: # useradd -m -d /home/em12adm -s /bin/bash -g dba -G oinstall em12adm # passwd em12adm e) Edit file /usr/lib/oracle/agent/agent.properties # vi /usr/lib/oracle/agent/agent.properties  OMS_HOST=<host_Enterprise_Manager> OMS_PORT=<HTTPS Upload Port > AGENT_REGISTRATION_PASSWORD=oracle AGENT_USERNAME=em12adm AGENT_GROUP=dba ORACLE_HOSTNAME=oraclevm-mgmt # chown -R em12adm:dba /usr/lib/oracle/agent/ Start agent and register the new host server on EM12c   #  /etc/init.d/oracle-agt RESPONSE_FILE=/usr/lib/oracle/agent/agent.properties Now you have registered on EM12C your new target host.

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• User roles in GWT applications

  - by csaffi

  Hi everybody, I'm wondering if you could suggest me any way to implement "user roles" in GWT applications. I would like to implement a GWT application where users log in and are assigned "roles". Based on their role, they would be able to see and use different application areas. Here are two possible solution I thought: 1) A possible solution could be to make an RPC call to the server during onModuleLoad. This RPC call would generate the necessary Widgets and/or place them on a panel and then return this panel to the client end. 2) Another possible solution could be to make an RPC call on login retrieving from server users roles and inspecting them to see what the user can do. What do you think about? Thank you very much in advance for your help!

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