Trying to prevent Windows from hibernating/sleeping automatically
- by user328821
My Dell XPS 8700 (Win 7) suddenly began putting itself to sleep at 6pm daily, even if I'm typing. I don't know what caused this to occur, except possibly a windows update that took place in the middle of the night. I initially went into settings for power and saw 2 plans set up, one from Dell and the other window's Power saver plan. I set both to never for sleep and hibernate yet it still occurred. I have current drivers and a fairly new UPS that has software to set to shutdown only after power loss.
Dell is of little help, can anyone point me in the right direction?
I did do the powerdfg -energy program and came up with this:
Power Efficiency Diagnostics Report
Scan Time 2014-05-08T19:21:48Z
Scan Duration 60 seconds
System Manufacturer Dell Inc.
System Product Name XPS 8700
BIOS Date 08/23/2013
BIOS Version A04
OS Build 7601
Platform Role PlatformRoleDesktop
Plugged In true
Process Count 115
Thread Count 1631
Report GUID {097caf99-039b-44c3-b154-d797bfbfdfcc}
Analysis Results
Errors
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102805B7&REV_1000\4&220b1bbc&0&0001
Requesting Driver Device Realtek High Definition Audio
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 9.48
Warnings
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10000
Maximum Timer Period (100ns units) 156001
Platform Timer Resolution:Outstanding Kernel Timer Request
A kernel component or device driver has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Request Count 2
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 8672
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Mozilla Firefox\firefox.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 100000
Requesting Process ID 1212
Requesting Process Path \Device\HarddiskVolume3\Windows\System32\svchost.exe
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name audiodg.exe
PID 1304
Average Utilization (%) 4.73
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\msvcrt.dll 1.88
\Device\HarddiskVolume3\Windows\System32\MaxxAudioAPO5064.dll 1.77
\Device\HarddiskVolume3\Windows\System32\AudioEng.dll 0.80
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name thunderbird.exe
PID 6036
Average Utilization (%) 0.35
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\xul.dll 0.16
\Device\HarddiskVolume3\Program Files (x86)\Mozilla Thunderbird\mozjs.dll 0.05
\SystemRoot\System32\win32k.sys 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name dwm.exe
PID 1340
Average Utilization (%) 0.25
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\System32\dwmcore.dll 0.08
\Device\HarddiskVolume3\Windows\System32\nvwgf2umx.dll 0.05
\SystemRoot\system32\ntoskrnl.exe 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.