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  • Cannot view, use, or open CDs or DVDs in Ubuntu 12.04

    - by user67592
    I am fairly new to Ubuntu 12.04 and I have encountered a rather irritating problem. Whenever I insert a CD or DVD (whether it have data, music, movies, or nothing at all), nothing pops up saying "you have inserted a CD", "play with Rhythmbox?" etc. It doesn't show the CD in the launcher/dock or anything of the sort. This is especially peculiar because not only do I have a standard IDE built-in optical drive, but I have an external USB optical drive. Neither work. In addition, whenever I go to "Computer///" and I click (double click, right click, or even left click) on "CD/DVD Drive" nothing happens, when I right click and select "Open" nothing happens either [for either of the two drives (both are listed in Computer///)] And if I insert a blank disk and go to a disk burning program such as Brasero, and try to burn to the drive it detects no CDs or DVDs of any kind. I'm rather stumped and can't seem to find a question similar to this. :( Thanks for all your help in advance!! :) ~Preston Output of sudo lshw *-cdrom description: DVD-RAM writer product: CD/DVDW TS-H652M vendor: TSSTcorp physical id: 0.0.0 bus info: scsi@5:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: 0414 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-cdrom description: DVD reader product: DVD Writer 300n vendor: HP physical id: 0.0.0 bus info: scsi@4:0.0.0 logical name: /dev/cdrom2 logical name: /dev/cdrw2 logical name: /dev/dvd2 logical name: /dev/sr1 version: 1.25 serial: [ capabilities: removable audio cd-r cd-rw dvd configuration: status=nodisc

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