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• How to track down a Blue Screen of Death triggered by an (usermode) application

  - by mhenry1384

  We have a .Net application consisting of mixed managed and unmanaged code. We have a number of reports of users getting BSOD while using our application. These blue screens happen on different versions of Windows. Mostly XP but one user claims it happens on Windows 7. Some users see it happening when doing one thing, other see it happening when doing something completely different. Of course, we cannot reproduce the problem. Needless to say, I'm stumped. A user mode application shouldn't be able to blue screen the OS so we are running into a bug in a common kernel space application, perhaps buggy antivirus software? Does anyone have any tips on how to track something like this down? We don't have access to a computer where this is happening so we wouldn't be able to hook up a kernel debugger or anything like that.

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• Communicating with a driver over a network in Windows

  - by workinprogress

  How could I communicate with a driver from a usermode application over a network? I can't have the driver communicate with a local usermode application which then communicates with the remote application because that wouldn't work for what I'm doing. I was thinking of using named pipes but I'm not sure if that would work over a network.

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• ETW tracking from .net, user mode and driver

  - by Jack Juiceson

  Hi everyone, We have an application that parts of it are in .net, c++ usermode and C++ drivers. The application is divided into several executables that run on demand and communication with each other using LPC(the processes run in different sessions(winlogon)). Currently We have a home written logging service to which .net and c++ usermode communicate by sending LPC messages. The driver uses DbgPrint and is not always enabled, as it causes the code to run 30% slower(we have lots of logging). I want to have all the logs written in one place and preferably not writing the logger myself(I love log4cpp and log4net). The requirement is to write from all the executables and drivers into one place and to have minimal overhead. I have read that ETW is way to go, however I wasn't able to find already written logger that uses it like log4cpp or log4net. So basically my questions is, do you know if there is already implemented ETW appender for log4cpp and log4net I can use ?

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• Enhancing, Employing, Engaging SharePoint 2010

  - by Sahil Malik

  SharePoint 2010 Training: more information Recently I completed a recording for the Microsoft Partner Learning Center (PLC) on three topics.The videos are now available for your viewing pleasure, I hope you find them useful.   Enhancing SharePoint 2010 – The development story The various ways to deliver functionality in SharePoint with most of the focus surrounding Visual Studio 2010, and SharePoint Designer 2010 where necessary. Watch Video (https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=732988) Read full article ....

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• Ubuntu on the Sony Vaio VPCY 21S1E

  - by tiax

  My girlfriend got a new Subnotebook for Christmas (Sony Vayo VPCY21S1E), which comes with an "Intel HD graphics" vga adaptor. When I try to boot the Ubuntu installer from USB, the screen goes blank after a short while, before I even see the Ubuntu logo. However, when I select "nomodeset" in the boot options, I can boot it to the CLI login prompt. When I start X, though, that only works in VESA mode (I've read Intel eventually got rid of Usermode Mode Setting and only offers KMS now, which I've disabled to get it to boot). What can I do to enable a) higher resolution than 1024x768 in VESA b) hardware acceleration for compiz, video playback, etc?

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• Intel HD graphics on Ubuntu

  - by tiax

  My girlfriend got a new Subnotebook for Christmas (Sony Vayo VPCY21S1E), which comes with an "Intel HD graphics" vga adaptor. When I try to boot the Ubuntu installer from USB, the screen goes blank after a short while, before I even see the Ubuntu logo. However, when I select "nomodeset" in the boot options, I can boot it to the CLI login prompt. When I start X, though, that only works in VESA mode (I've read Intel eventually got rid of Usermode Mode Setting and only offers KMS now, which I've disabled to get it to boot). What can I do to enable a) higher resolution than 1024x768 in VESA b) hardware acceleration for compiz, video playback, etc?

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• Remote Desktop Connection Only Works One Way

  - by advocate

  I can't get my desktop to connect to my laptop through remote desktop connection. Unfortunately I can only get my laptop to connect to my desktop (quite useless). Desktop: Windows 7 Ultimate 64 Bit SP1 Windows firewall is off for all 3 profiles (domain / private / public) Remote desktop connection is installed and set to allow all connections Under running services is: Running Remote Desktop Configuration Running Remote Desktop Services Running Remote Desktop Services UserMode Port Redirector Running Remote Procedure Call (RPC) Stopped Remote Access Auto Connection Manager Stopped Remote Access Connection Manager Stopped Remote Procedure Call (RPC) Locator Stopped Remote Registry Stopped Routing and Remote Access Stopped Windows Remote Management (WS-Management) Laptop: Windows 7 Home Premium 64 Bit SP1 Windows firewall is off for all3 profiles (domain / private / public) Remote desktop connection is installed and set to 'Allow Remote Assistance connections to this computer' Under running services is: Running Remote Procedure Call (RPC) Stopped Remote Access Auto Connection Manager Stopped Remote Access Connection Manager Stopped Remote Desktop Configuration Stopped Remote Desktop Services Stopped Remote Procedure Call (RPC) Locator Stopped Remote Registry Stopped Routing and Remote Access Stopped Windows Remote Management (WS-Management) It should be noted that the Laptop that I'm trying to connect to is an Alienware and might be running some wonky Dell settings. Also, the settings are slightly different for remote desktop connection as it's a Home edition of Windows and not Ultimate like my desktop. Finally, both computers are on the same Homegroup so that RDC can be accessed by one click through the network section of Windows. They're also on the same workgroup, MSHOME, just to see if that helps.

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• How can I debug user mode driver failures in Windows 8

  - by Tom

  I have a 32 GB SD Card. Whenever I insert this card in to my newly upgraded Windows 8 laptop the OS stops responding normally. Metro Apps won't work. The system may or may not log in. Desktop apps may or may not be able to do things. When I remove the card and restart then all is fine. As soon as I put the card back in, the system starts misbehaving again. I've run Windows Update, so I have the latest drivers from Microsoft. This does not occur with the 8 GB cards I have. Unfortunately I only have one 32 GB card, so I can't test with others. From examining the system event log I've determined this is happening due to a user mode driver failure. How can I best debug this issue from here? How can I figure out which driver this is related to? Will there be a Dr. Watson crash dump somewhere? Details - System - Provider [ Name] Microsoft-Windows-DriverFrameworks-UserMode [ Guid] {2E35AAEB-857F-4BEB-A418-2E6C0E54D988} EventID 10110 Version 1 Level 1 Task 64 Opcode 0 Keywords 0x2000000000000000 - TimeCreated [ SystemTime] 2012-10-29T00:51:57.532718300Z EventRecordID 40417 Correlation - Execution [ ProcessID] 1056 [ ThreadID] 3796 Channel System Computer thebrain - Security [ UserID] S-1-5-18 - UserData - UMDFHostProblem [ lifetime] {811E3DC4-FBC6-420B-ABCC-AD7505A36F3B} - Problem [ code] 3 [ detectedBy] 2 ExitCode 3 - Operation [ code] 259 Message 72448 Status 4294967295 Edit 1 So I tried using Debug View from SysInternals (you can get it here: http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx). That gave me this information: which is not especially helpful. Then I tried connecting WinDbg to WUDFHost.exe (the process that seems to host user mode drivers) to see if it could catch the error. Get it here: http://msdn.microsoft.com/en-US/windows/hardware/hh852363 Instructions: http://msdn.microsoft.com/en-US/library/windows/hardware/ff554716(v=vs.85).aspx That didn't help much. It didn't catch any exceptions as I'd hoped (which would point me to the cause of the crash at least). Here's the stack of one of the threads:

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• What's throttling the database?

  - by Troels Arvin

  Hardware: Intel x86_64 with 192GB of RAM. OS: CentOS 5.4 x86_64. DBMS: DB2 v. 9.7.1 64 bit. During certain special workloads (e.g. parallel REORGs/RUNSTATs), I've seen the server transporting 450MB/s with 25000IO/s (yes, there is probably some storage system caching happening here) while all CPU cores were happily working in an even mix of usermode/wait. And disk benchmark tools can also bring some very satisfying bandwith and IO/s numbers to the table. On the other hand, we also have another scenario: A single rather complex query with at least one large table scan. db2's "list applications" reports that the query is Executing (not locked). IO: At most 10MB/s, 500 IO/s; CPU: two cores in 99.9% wait state, all other cores 100% idle. The tables which the query reads from have been altered to have LOCKSIZE=TABLE, so I would think that lock list work is zero. What's going on in such a situation? What tools/snapshots/... can I use to gain better insight in such a case?

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• Trouble with Remote Desktop pulling through printers. Drive Redirection works, and the ports created but not the printers

  - by Windex

  I've run out of things to look into. All the support documents have been gone through and still provide no resolution. I've checked the service permissions, (sc sdshow spooler) they all match up with other systems and what is output on the support documents. I'm nearly positive that the issue can't be permissions anyway as the software requires all users to be an administrator, so all users are a local administrator. (I haven't looked into why yet but its on the list, I was just recently brought into this team and we've put procedures in place for quick recovery.) We've applied hot fixes relating to RDS and printing, though I'm not sure which ones they were. I've combed through group policy and no where is printer redirection disabled. It's setup with all default values regarding the use and redirection of printers and a quick install of W2k8 R2 shows that it works by default. This dev install was joined to the same domain, placed in the same OU, shows the same policies applied, etc, etc, etc, The server generates all the correct redirected ports but no printers are created. It will also redirect drives without issue, this would seem to rule out the usermode service that handles redirects being broken. No events are logged related to any of the events and there are no events from the TerminalServices-Printer source. There were local printers setup. I didn't think it would mattter but as I was running out of ideas I tried deleting them all with no change. The TS was configured for the software it will be running before we checked out the redirection of printers so the other team responsible to setting up new servers wants to find a fix instead of reloading a new server. I'm not sure where or what else to look for. Any ideas?

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• Troubleshooting a COM+ application deadlock

  - by Chris Karcher

  I'm trying to troubleshoot a COM+ application that deadlocks intermittently. The last time it locked up, I was able to take a usermode dump of the dllhost process and analyze it using WinDbg. After inspecting all the threads and locks, it all boils down to a critical section owned by this thread: ChildEBP RetAddr Args to Child 0deefd00 7c822114 77e6bb08 000004d4 00000000 ntdll!KiFastSystemCallRet 0deefd04 77e6bb08 000004d4 00000000 0deefd48 ntdll!ZwWaitForSingleObject+0xc 0deefd74 77e6ba72 000004d4 00002710 00000000 kernel32!WaitForSingleObjectEx+0xac 0deefd88 75bb22b9 000004d4 00002710 00000000 kernel32!WaitForSingleObject+0x12 0deeffb8 77e660b9 000a5cc0 00000000 00000000 comsvcs!PingThread+0xf6 0deeffec 00000000 75bb21f1 000a5cc0 00000000 kernel32!BaseThreadStart+0x34 The object it's waiting on is an event: 0:016> !handle 4d4 f Handle 000004d4 Type Event Attributes 0 GrantedAccess 0x1f0003: Delete,ReadControl,WriteDac,WriteOwner,Synch QueryState,ModifyState HandleCount 2 PointerCount 4 Name <none> No object specific information available As far as I can tell, the event never gets signaled, causing the thread to hang and hold up several other threads in the process. Does anyone have any suggestions for next steps in figuring out what's going on? Now, seeing as the method is called PingThread, is it possible that it's trying to ping another thread in the process that's already deadlocked? UPDATE This actually turned out to be a bug in the Oracle 10.2.0.1 client. Although, I'm still interested in ideas on how I could have figured this out without finding the bug in Oracle's bug database.

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• How can I work out what events are being waited for with WinDBG in a kernel debug session

  - by Benj

  I'm a complete WinDbg newbie and I've been trying to debug a WindowsXP problem that a customer has sent me where our software and some third party software prevent windows from logging off. I've reproduced the problem and have verified that only when our software and the customers software are both installed (although not necessarily running at logoff) does the log off problem occur. I've observed that WM_ENDSESSION messages are not reaching the running windows when the user tries to log off and I know that the third party software uses a kernel driver. I've been looking at the processes in WinDbg and I know that csrss.exe would normally send all the windows a WM_ENDSESSION message. When I ran: !process 82356020 6 To look at csrss.exe's stack I can see: WARNING: Frame IP not in any known module. Following frames may be wrong. 00000000 00000000 00000000 00000000 00000000 0x7c90e514 THREAD 8246d998 Cid 0248.02a0 Teb: 7ffd7000 Win32Thread: e1627008 WAIT: (WrUserRequest) UserMode Non-Alertable 8243d9f0 SynchronizationEvent 81fe0390 SynchronizationEvent Not impersonating DeviceMap e1004450 Owning Process 82356020 Image: csrss.exe Attached Process N/A Image: N/A Wait Start TickCount 1813 Ticks: 20748 (0:00:05:24.187) Context Switch Count 3 LargeStack UserTime 00:00:00.000 KernelTime 00:00:00.000 Start Address 0x75b67cdf Stack Init f80bd000 Current f80bc9c8 Base f80bd000 Limit f80ba000 Call 0 Priority 14 BasePriority 13 PriorityDecrement 0 DecrementCount 0 Kernel stack not resident. ChildEBP RetAddr Args to Child f80bc9e0 80500ce6 00000000 8246d998 804f9af2 nt!KiSwapContext+0x2e (FPO: [Uses EBP] [0,0,4]) f80bc9ec 804f9af2 804f986e e1627008 00000000 nt!KiSwapThread+0x46 (FPO: [0,0,0]) f80bca24 bf80a4a3 00000002 82475218 00000001 nt!KeWaitForMultipleObjects+0x284 (FPO: [Non-Fpo]) f80bca5c bf88c0a6 00000001 82475218 00000000 win32k!xxxMsgWaitForMultipleObjects+0xb0 (FPO: [Non-Fpo]) f80bcd30 bf87507d bf9ac0a0 00000001 f80bcd54 win32k!xxxDesktopThread+0x339 (FPO: [Non-Fpo]) f80bcd40 bf8010fd bf9ac0a0 f80bcd64 00bcfff4 win32k!xxxCreateSystemThreads+0x6a (FPO: [Non-Fpo]) f80bcd54 8053d648 00000000 00000022 00000000 win32k!NtUserCallOneParam+0x23 (FPO: [Non-Fpo]) f80bcd54 7c90e514 00000000 00000022 00000000 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ f80bcd64) This waitForMultipleObjects looks interesting because I'm wondering if csrss.exe is waiting on some event which isn't arriving to allow the logoff. Can anyone tell me how I might find out what event it's waiting for anything else I might do to further investigate the problem?

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• Java update/install via group policy

  - by Maximus

  I trying to deploy the latest Java RE version via GP, Java 7 update 9. I want to update computers that are currently running an older version of Java, a mixture of 7.6 and 7.7, some computers are running versions as old as 6.31. Some are running a mixture of both. I would also like this GP to install Java if it's not installed. Previously I used push out Java updates to users machines as Java didn't remove the old version. So when it was done the user would restart their browser or pc to start using the latest version. Not the best way to manage it as it leaves the old version installed but it worked. I've created group policies before for printer deployment, log on drive mapping scripts, but never software deployment. I've extracted the Java MSI and created a transform file to suppress reboot etc using orca. As described on this site http://ivan.dretvic.com/2011/06/how-to-package-and-deploy-java-jre-1-6-0_26-via-group-policy/. I have also tried saving the edited MSI directly and that didn't work either. But it just won't deploy. I have tried to enable logging as suggested on this site http://openofficetechnology.com/node/32, GPO logging via UserEnvDebugLevel, Software deployment logging via AppmgmtDebugLevel and MSI logging, but there is no log C:\Windows\Debug\UserMode\userenv.log being created. The windows event viewer has the following errors: Error 24/10/2012 11:44:04 AM - "Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was : %%1612" Information 24/10/2012 11:44:04 AM - "The removal of the assignment of application Java 7 Update 9 - FB Java Transform from policy JavaDeploy succeeded." Error 24/10/2012 11:44:04 AM - "The install of application Java 7 Update 9 - FB Java Transform from policy JavaDeploy failed. The error was : %%1612" There is a log created for MSI logging and it's as below. It says the source is invalid but it exists on the share and the PC that I'm testing has permissions and I've included the recommendation here Group Policy installation failed error 1274 to enable "Always wait for the network at computer startup and logon" === Verbose logging started: 24/10/2012 11:43:59 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\svchost.exe === MSI (c) (9C:EC) [11:43:59:898]: Resetting cached policy values MSI (c) (9C:EC) [11:43:59:898]: Machine policy value 'Debug' is 3 MSI (c) (9C:EC) [11:43:59:898]: ******* RunEngine: ******* Product: {26a24ae4-039d-4ca4-87b4-2f83217009ff} ******* Action: ******* CommandLine: ********** MSI (c) (9C:EC) [11:43:59:898]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (9C:EC) [11:43:59:898]: Grabbed execution mutex. MSI (c) (9C:EC) [11:44:03:431]: Cloaking enabled. MSI (c) (9C:EC) [11:44:03:431]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (9C:EC) [11:44:03:439]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (2C:70) [11:44:03:574]: Running installation inside multi-package transaction {26a24ae4-039d-4ca4-87b4-2f83217009ff} MSI (s) (2C:70) [11:44:03:574]: Grabbed execution mutex. MSI (s) (2C:7C) [11:44:03:607]: Resetting cached policy values MSI (s) (2C:7C) [11:44:03:607]: Machine policy value 'Debug' is 3 MSI (s) (2C:7C) [11:44:03:607]: ******* RunEngine: ******* Product: {26a24ae4-039d-4ca4-87b4-2f83217009ff} ******* Action: ******* CommandLine: ********** MSI (s) (2C:7C) [11:44:03:607]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (2C:7C) [11:44:03:623]: User policy value 'SearchOrder' is 'nmu' MSI (s) (2C:7C) [11:44:03:624]: User policy value 'DisableMedia' is 0 MSI (s) (2C:7C) [11:44:03:624]: Machine policy value 'AllowLockdownMedia' is 0 MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Media enabled only if package is safe. MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Looking for sourcelist for product {26a24ae4-039d-4ca4-87b4-2f83217009ff} MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Adding {26a24ae4-039d-4ca4-87b4-2f83217009ff}; to potential sourcelist list (pcode;disk;relpath). MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Now checking product {26a24ae4-039d-4ca4-87b4-2f83217009ff} MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Media is enabled for product. MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Attempting to use LastUsedSource from source list. MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Processing net source list. MSI (s) (2C:7C) [11:44:03:624]: SOURCEMGMT: Trying source \\server\share\deployment\Java\stable\x32\. MSI (s) (2C:7C) [11:44:03:650]: Note: 1: 2303 2: 5 3: \\server\share\ MSI (s) (2C:7C) [11:44:03:650]: Note: 1: 1325 2: deployment MSI (s) (2C:7C) [11:44:03:650]: ConnectToSource: CreatePath/CreateFilePath failed with: -2147483648 1325 -2147483648 MSI (s) (2C:7C) [11:44:03:650]: ConnectToSource (con't): CreatePath/CreateFilePath failed with: -2147483648 -2147483648 MSI (s) (2C:7C) [11:44:03:650]: SOURCEMGMT: net source '\\server\share\deployment\Java\stable\x32\' is invalid. MSI (s) (2C:7C) [11:44:03:650]: Note: 1: 1706 2: -2147483647 3: jre1.7.0_09.msi MSI (s) (2C:7C) [11:44:03:650]: SOURCEMGMT: Processing media source list. MSI (s) (2C:7C) [11:44:04:668]: Note: 1: 2203 2: 3: -2147287037 MSI (s) (2C:7C) [11:44:04:668]: SOURCEMGMT: Source is invalid due to missing/inaccessible package. MSI (s) (2C:7C) [11:44:04:668]: Note: 1: 1706 2: -2147483647 3: jre1.7.0_09.msi MSI (s) (2C:7C) [11:44:04:668]: SOURCEMGMT: Processing URL source list. MSI (s) (2C:7C) [11:44:04:668]: Note: 1: 1402 2: UNKNOWN\URL 3: 2 MSI (s) (2C:7C) [11:44:04:668]: Note: 1: 1706 2: -2147483647 3: jre1.7.0_09.msi MSI (s) (2C:7C) [11:44:04:668]: Note: 1: 1706 2: 3: jre1.7.0_09.msi MSI (s) (2C:7C) [11:44:04:668]: SOURCEMGMT: Failed to resolve source MSI (s) (2C:7C) [11:44:04:668]: MainEngineThread is returning 1612 MSI (s) (2C:70) [11:44:04:670]: User policy value 'DisableRollback' is 0 MSI (s) (2C:70) [11:44:04:670]: Machine policy value 'DisableRollback' is 0 MSI (s) (2C:70) [11:44:04:670]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (2C:70) [11:44:04:670]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (2C:70) [11:44:04:671]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (2C:70) [11:44:04:671]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (2C:70) [11:44:04:671]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 MSI (s) (2C:70) [11:44:04:671]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (2C:70) [11:44:04:671]: Restoring environment variables MSI (c) (9C:EC) [11:44:04:675]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (9C:EC) [11:44:04:675]: MainEngineThread is returning 1612 === Verbose logging stopped: 24/10/2012 11:44:04 === I'm not sure what my next approach should be. Any help would be much appreciated. Thanks.

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