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  • WebCenter Spaces 11g PS2 Template Customization

    - by javier.ductor(at)oracle.com
    Recently, we have been involved in a WebCenter Spaces customization project. Customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look&feel as in the prototype.Protoype:First of all, we downloaded a Virtual Machine with WebCenter Spaces 11g PS2, same version as customer's. The next step was to download ExtendWebCenterSpaces application. This is a webcenter application that customizes several elements of WebCenter Spaces: templates, skins, landing page, etc. jDeveloper configuration is needed, we followed steps described in Extended Guide, this blog was helpful too. . After that, we deployed the application using WebLogic console, we created a new group space and assigned the ExtendedWebCenterSpaces template (portalCentricSiteTemplate) to it. The result was this:As you may see there is a big difference with the prototype, which meant a lot of work to do from our side.So we needed to create a new Spaces template with its skin.Using jDeveloper, we created a new template based on the default template. We removed all menus we did not need and inserted 'include'  tags for header, breadcrumb and footers. Each of these elements was defined in an isolated jspx file.In the beginning, we faced a problem: we had to add code from prototype (in plain HTML) to jspx templates (JSF language). We managed to workaround this issue using 'verbatim' tags with 'CDATA' surrounding HTML code in header, breadcrumb and footers.Once the template was modified, we added css styles to the default skin. So we had some styles from portalCentricSiteTemplate plus styles from customer's prototype.Then, we re-deployed the application, assigned this template to a new group space and checked the result. After testing, we usually found issues, so we had to do some modifications in the application, then it was necessary to re-deploy the application and restart Spaces server. Due to this fact, the testing process takes quite a bit of time.Added to the template and skin customization, we also customized the Landing Page using this application and Members task flow using another application: SpacesTaskflowCustomizationApplication. I will talk about this task flow customization in a future entry.After some issues and workarounds, eventually we managed to get this look&feel in Spaces:P.S. In this customization I was working with Francisco Vega and Jose Antonio Labrada, consultants from Oracle Malaga International Consulting Centre.

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  • WebCenter Implementation Specialist Exam Preparation Webcasts: WebCenter Content And WebCenter Portal

    - by swalker
    Oracle PartnerNetwork would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus. NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Date Topic Speaker Web Call Details Intercall Details December 14th WebCenter Content Refresh Course Markus Neubauer, Silbury WebCenter Content Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249533/1412 Date Topic Speaker Web Call Details Intercall Details January 10th WebCenter Portal Refresh Course Yannick Ongena, InfoMentum WebCenter Portal Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249375/1001 Date Topic Speaker Web Call Details Intercall Details February 22nd WebCenter Content Refresh Course Markus Neubauer, Silbury WebCenter Content Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249541/2202 Date Topic Speaker Web Call Details Intercall Details March 13th WebCenter Portal Refresh Course Yannick Ongena, InfoMentum WebCenter Portal Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249549/1303 Local dial-in numbers can be found here . Next Steps: After the Webcast you will receive the Training material and FREE Vouchers to book and take the: Oracle ECM 11g Certified Implementation Specialist EXAM Oracle WebCenter 11g Essentials EXAM Booking with Voucher can be done on www.pearsonvue.com. Note: FREE Vouchers will be send after attending the webcast.

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  • WebCenter Spaces 11g PS2 Task Flow Customization

    - by Javier Ductor
    Previously, I wrote about Spaces Template Customization. In order to adapt Spaces to customers prototype, it was necessary to change template and skin, as well as the members task flow. In this entry, I describe how to customize this task flow.Default members portlet:Prototype Members Portlet:First thing to do, I downloaded SpacesTaskflowCustomizationApplication with its guide.This application allows developers to modify task flows in Spaces, such as Announcements, Discussions, Events, Members, etc. Before starting, some configuration is needed in jDeveloper, like changing role to 'Customization Developer' mode, although it is explained in the application guide. It is important to know that the way task flows are modified is through libraries, and they cannot be updated directly in the source code like templates, you must use the Structure panel for this. Steps to customize Members portlet:1. There are two members views: showIconicView and showListView. By default it is set to Iconic view, but in my case I preferred the View list, so I updated in table-of-members-taskflow.xml this default value.2. Change the TableOfMembers-ListView.jspx file. By editing this file, you can control the way this task flow is displayed. So I customized this list view using the structure panel to get the desired look&feel.3. After changes are made, click save all, because every time a library changes an xml file is generated with all modifications listed, and they must be saved.4. Rebuild project and deploy application.5. Open WLST command window and import this customization to MDS repository with the 'import' command.Eventually, this was the result:Other task flows can be customized in a similar way.

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  • WebCenter Spaces 11g - UI Customization

    - by john.brunswick
    When developing on top of a portal platform to support an intranet or extranet, a portion of the development time is spent adjusting the out-of-box user templates to adjust the look and feel of the platform for your organization. Generally your deployment will not need to look like anything like the sites posted on http://cssremix.com/ or http://www.webcreme.com/, but will meet business needs by adjusting basic elements like navigation, color palate and logo placement. After spending some time doing custom UI development with WebCenter Spaces 11G I have gathered a few tips that I hope can help to speed anyone's efforts to quickly "skin" a WebCenter Spaces deployment. A detailed white paper was released that outlines a technique to quickly update the UI during runtime - http://www.oracle.com/technology/products/webcenter/pdf/owcs_r11120_cust_skins_runtime_wp.pdf. Customizing at "runtime" means using CSS and images to adjust the page layout and feel, which when creatively done can change the pages drastically. WebCenter also allows for detailed templates to manage the placement of major page elements like menus, sidebar, etc, but by adjusting only images and CSS we can end up with something like the custom solution shown below. view large image Let's dive right in and take a look at some tools to make our efforts more efficient.

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  • WebCenter 11g UI Examples

    - by john.brunswick
    Anyone interested in learning more manipulating the WebCenter UI should definitely stop by John Sim's blog. He has produced an excellent set of UI examples and details around how he achieved them. Definitely stay tuned to see what else John produces! WebCenter UI Customization Examples

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  • Protecting a WebCenter app with OAM 11g - the Webcenter side

    - by Martin Deh
    Recently, there was a customer requirment to enable a WebCenter custom portal application to have multiple login-type pages and have the authentication be handle through Oracle Access Manager (OAM) As my security colleagues would tell me, this is fully supported through OAM.  Basically, all that would have to be done is to define in OAM individual resources (directories, URLS , .etc) that needed to be secured. Once that was done, OAM would handle the rest and the user would typically then be prompted by a login page, which was provided by OAM.  I am not going to discuss talking about OAM security in this blog.  In addition, my colleague Chris Johnson (ATEAM security) has already blogged his side of the story here:  http://fusionsecurity.blogspot.com/2012/06/protecting-webcenter-app-with-oam-11g.html .  What I am going to cover is what was done on the WebCenter/ADF side of things. In the test application, basically the structure of pages defined in the pages.xml are as follows:  In this screenshot, notice that "Delegated Security" has been selected, and of the absence for the anonymous-role for the "secured" page (A - B is the same)  This essentially in the WebCenter world means that each of these pages are protected, and only accessible by those define by the applications "role".  For more information on how WebCenter handles security, which by the way extends from ADF security, please refer to the documentation.  The (default) navigation model was configured.  You can see that with this set up, a user will be able to view the "links", where the links define navigation to the respective page:   Note from this dialog, you could also set some security on each link via the "visible" property.  However, the recommended best practice is to set the permissions through the page hierarchy (pages.xml).  Now based on this set up, the expected behavior is that I could only see the link for secured A page only if I was already authenticated (logged in).  But, this is not the use case of the requirement, since any user (anonymous) should be able to view (and click on the link).  So how is this accomplished?  There is now a patch that enables this.  In addition, the portal application's web.xml will need an additional context parameter: <context-param>     <param-name>oracle.webcenter.navigationframework.SECURITY_LEVEL</param-name>     <param-value>public</param-value>  </context-param>  As Chris mentions in his part of the blog, the code that is responsible for displaying the "links" is based upon the retrieval of the navigation model "node" prettyURL.  The prettyURL is a generated URL that also includes the adf.ctrl-state token, which is very important to the ADF framework runtime.  URLs that are void of this token, get new tokens from the ADF runtime.  This can lead to potential memory issues.  <af:forEach var="node" varStatus="vs"    items="#{navigationContext.defaultNavigationModel.listModel['startNode=/,includeStartNode=false']}">                 <af:spacer width="10" height="10" id="s1"/>                 <af:panelGroupLayout id="pgl2" layout="vertical"                                      inlineStyle="border:blue solid 1px">                   <af:goLink id="pt_gl1" text="#{node.title}"                              destination="#{node.goLinkPrettyUrl}"                              targetFrame="#{node.attributes['Target']}"                              inlineStyle="font-size:large;#{node.selected ? 'font-weight:bold;' : ''}"/>                   <af:spacer width="10" height="10" id="s2"/>                   <af:outputText value="#{node.goLinkPrettyUrl}" id="ot2"                                  inlineStyle="font-size:medium; font-weight:bold;"/>                 </af:panelGroupLayout>               </af:forEach>  So now that the links are visible to all, clicking on a secure link will be intercepted by OAM.  Since the OAM can also configure in the Authentication Scheme, the challenging URL (the login page(s)) can also come from anywhere.  In this case the each login page have been defined in the custom portal application.  This was another requirement as well, since this login page also needed to have ADF based content.  This would not be possible if the login page came from OAM.  The following is the example login page: <?xml version='1.0' encoding='UTF-8'?> <jsp:root xmlns:jsp="http://java.sun.com/JSP/Page" version="2.1"           xmlns:f="http://java.sun.com/jsf/core"           xmlns:h="http://java.sun.com/jsf/html"           xmlns:af="http://xmlns.oracle.com/adf/faces/rich">   <jsp:directive.page contentType="text/html;charset=UTF-8"/>   <f:view>     <af:document title="Settings" id="d1">       <af:panelGroupLayout id="pgl1" layout="vertical"/>       <af:outputText value="LOGIN FORM FOR A" id="ot1"/>       <form id="loginform" name="loginform" method="POST"             action="XXXXXXXX:14100/oam/server/auth_cred_submit">         <table>           <tr>             <td align="right">username:</td>             <td align="left">               <input name="username" type="text"/>             </td>           </tr>                      <tr>             <td align="right">password:</td>             <td align="left">               <input name="password" type="password"/>             </td>           </tr>                      <tr>             <td colspan="2" align="center">               <input value=" login " type="submit"/>             </td>           </tr>         </table>         <input name="request_id" type="hidden" value="${param['request_id']}"                id="itsss"/>       </form>     </af:document>   </f:view> </jsp:root> As you can see the code is pretty straight forward.  The most important section is in the form tag, where the submit is a POST to the OAM server.  This example page is mostly HTML, however, it is valid to have adf tags mixed in as well.  As a side note, this solution is really to tailored for a specific requirement.  Normally, there would be only one login page (or dialog/popup), and the OAM challenge resource would be /adfAuthentication.  This maps to the adfAuthentication servlet.  Please see the documentation for more about ADF security here. 

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  • Setup Custom Portal & Content Enabled Domain

    - by Stefan Krantz
    When overlooking the past year we have seen a large increase in deployments where only some parts of the WebCenter Suite infrastructure has been used. The most common from my personal perspective is a domain topology that includes: WebCenter Custom Portal, WebCenter Content and Oracle HTTP ServicesToday its very common to see installation where the whole suite is installed when the use case only requires the custom portal and some sub component like WebCenter Content. This post will go into detail on how to minimize the deployment time and effort by only laying down the necessary managed servers needed, by following this proposed method you will minimize the configuration steps and only install the required components and schema's, configure only the necessary components and minimize the impact of architectural changes through reduced dependencies. Assumptions: Oracle 11g Database installed SYS or equivalent access to Database to setup schema's via RCU Running Operating System supporting JDK 7 Update 2 (Check support matrix here) Good understanding of WebLogic Architecture Binaries: Oracle JDK 7 Update 2 (1.7.0_02) (Download) Oracle WebLogic 10.3.6 (Download) Oracle WebCenter Binaries (11.1.1.6) (Download) Oracle WebCenter Content Binaries (11.1.1.6) (Download 1) (Download 2) Oracle HTTP Services (11.1.1.6) (Download) Oracle Repository Creation Utility (11.1.1.6) (Download Linux or Windows) Schema's: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} MDS - Meta Data Services (WebCenter and OWSM) WebCenter (WebCenter Schema) OCS (Oracle WebCenter Content) Activities (WebCenter Activities) OPSS (Policy Store for WebCenter) Installation Structure: - [Installation Home]/Middleware    - Oracle_WC1 (WebCenter Installation)    - Oracle_WT1 (Oracle WebTier)    - Oracle_ECM (WebCenter Content)    - wlserver_10.3 (Weblogic installation)- [Installation Home]/domains    - webcenter (WebCenter Domain)    - instances (OHS/OPMN instance)- [Installation Home]/applications- [Installation Home]/JDK1.7.0_02 Installation and Configuration Steps: Install Java and configure Java Home Extract the Java Installable (jdk-7u2-linux-x64) to [Installation Home]/JDK1.7.0_02 Add JAVA_HOME to Environment Settings (JAVA_HOME=[Installation Home]/JDK1.7.0_02) Update PATH in Environment Settings (PATH=$JAVA_HOME/bin:$PATH) Install WebLogic Server (Middleware Home) Run the installer / execute jar file (java - jar wls1036_generic.jar) Create the Middleware Home under [Installation Home]/Middleware Install WebCenter Portal (Extend Middleware Home) Extract the compressed file (ofm_wc_generic_11.1.1.6.0_disk1_1of1.zip) to a temp folder Execute runInstaller under folder (DISK1/) with following command (runInstaller -jreLoc $JAVA_HOME) Make sure to install in following structure ([Installation Home]/Middleware/Oracle_WC1) Install WebCenter Content (Extend Middleware Home) Extract the compressed files (ofm_wcc_generic_11.1.1.6.0_disk1_1of2.zip & ofm_wcc_generic_11.1.1.6.0_disk1_2of2.zip) to the same temp folder Execute runInstaller under folder (DISK1/) with following command (runInstaller -jreLoc $JAVA_HOME) Make sure to install in following structure ([Installation Home]/Middleware/Oracle_ECM) Configure Initial Domain (Domain name webcenter) Execute configuration tool - [Installation Home]/Middleware/wlserver_10.3/common/bin/config Select "Create a New Weblogic Domain" Select following template (Basic Weblogic Server Domain, Oracle Enterprise Manager, Oracle WSM Policy Manager, Oracle JRF) Create new domain with name webcenter under following location ([Installation Home]/domains) for applications ([Installation Home]/applications) Select Production Mode Finish Configuration wizard Setup username for startup scripts - Add a new file called boot.properties to ([Installation Home]/domains/webcenter/servers/AdminServer/security)Add following lines to boot.propertiesusername=weblogicpassword=[password clear text, it will be encrypted during first start] Start AdminServer in the background ([Installation Home]/domains/webcenter/bin/startWeblogic) Install and Configure Oracle WebTier (OHS Server) Extract compressed file (ofm_webtier_linux_11.1.1.6.0_64_disk1_1of1.zip) to a temp folder Execute runInstaller under folder (DISK1/) with following command (runInstaller) Select Install & Configure option Deselect Oracle WebCache Auto Configure Ports Configure Schema's with RCU (Repository Creation Utility) Extract compressed file (ofm_rcu_linux_11.1.1.6.0_disk1_1of1.zip) to a temp folder Execute rcu with following command ([temp]/rcuHome/rcu) Make sure database meets RCU requirements, particular (PROCESSES is 200 or more) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Using SQLPLUS and sys user tou can update this configuration in the database with following procedure:ALTER SYSTEM SET PROCESSES=200 SCOPE=SPFILE shutdown immediate startup Create and Configure following schemas:MDS - Meta Data Services (WebCenter and OWSM)WebCenter (WebCenter Schema)OCS (Oracle WebCenter Content)Activities (WebCenter Activities)OPSS (Policy Store for WebCenter) Remember selected schema prefix and password (will be used later) Configure WebCenter Portal instance (WC_CustomPortal) Execute following command to start configuration wizard ([Installation Home]/Middleware/Oracle_WC1/common/bin/config) Select Extend an Existing WebLogic domain Select the existing webcenter domain ([Installation Home]/domains/webcenter) Select Extend my domain using existing extension templateBrowse to ([Installation Home]/Middleware/Oracle_WC1/common/templates/applications)Select oracle.wc_custom_portal_template_11.1.1.jar Select to configure (Managed Servers/Clusters/Machines) On the Managed Server Screen you can now configure 1 or more WC_CustomPortal managed servers (name them WC_CustomPortal[n] (skip numbering if not clustered)) In case of two WC_CustomPortal Servers then create a Cluster (any name) and make sure the managed servers join the new cluster Create a new machine with same name as the current machine Make sure the AdminServer and WC_CustomPortal[n] managed servers joins the machine Finish the configuration wizard Stop AdminServer ([Installation Home]/domains/webcenter/bin/stopWeblogic) Start AdminServer in the background ([Installation Home]/domains/webcenter/bin/startWeblogic) Start WC_CustomPortal in the foreground (([Installation Home]/domains/webcenter/bin/startManagedServer WC_CustomPortal))- repeat for each WC_CustomPortal instance on the host Give credentials for weblogic user on start up Copy folder security including file boot.properties - from ([Installation Home]/domains/webcenter/servers/AdminServer/) to ([Installation Home]/domains/webcenter/servers/WC_CustomPortal/) Result should be ([Installation Home]/domains/webcenter/servers/WC_CustomPortal/security/boot.properties) Configure WebCenter Content instance (UCM_server1) Execute following command to start configuration wizard ([Installation Home]/Middleware/Oracle_ECM/common/bin/config) Select Extend an Existing WebLogic domain Select Oracle Universal Content Management - Content Server Select to configure (Managed Servers/Clusters/Machines) On Managed Server Screen create only one managed server instance (UCM_server1 on port 16200 (you can select any other available port)) Make sure the UCM_server1 managed server joins the machine Finish the configuration wizard Stop AdminServer ([Installation Home]/domains/webcenter/bin/stopWeblogic) Start AdminServer in the background ([Installation Home]/domains/webcenter/bin/startWeblogic) Start UCM_server1 in the foreground ([Installation Home]/domains/webcenter/bin/startManagedServer UCM_server1)Give credentials for weblogic user on start up Copy folder security including file boot.properties - from ([Installation Home]/domains/webcenter/servers/AdminServer/) to ([Installation Home]/domains/webcenter/servers/UCM_server1/ Result should be ([Installation Home]/domains/webcenter/servers/UCM_server1/security/boot.properties) Post Configure WebCenter Content instance for WebCenter Portal Open a browser where you have support for Java applets - navigate to http://host:port/cs WARNING: The page that you are presented with after authentication will only appear once for each instance WARNING: Make sure you set correct storage options - also remember to consider file sharing options if you like to cluster your Content Server instance over multiple hosts Set an appropriate Auto number prefix Update the Server Socket Port: Commonly set to (4444)  used for RIDC communication (a requirement for WebCenter Portal) Update the IP Address Filter to include the IP that is planned to access the server over RIDC - at the minimum add the ip address of the current host (this option can be updated later via EM) Stop UCM_server1 ([Installation Home]/domains/webcenter/bin/stopManagedServer UCM_server1) Start UCM_server1 in the background([Installation Home]/domains/webcenter/bin/startManagedServer UCM_server1) Open a browser where you have support for Java applets - navigate to http://host:port/cs Navigate to Administration/Admin Server Go to General ConfigurationCheck Enable AccountsIn Additional Configuration Variables (Add on two lines) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} AllowUpdateForGenwww=1CollectionUseCache=1 Save the changes and go to Component Manager Click on the link advanced component manager Enable following components Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Folders_g, WebCenterConfigure, SiteStudio, SiteStudioExternalApplications, DBSearchContainsOpSupport WARNING: Make sure that following component is disabled: FrameworkFolders Stop UCM_server1 ([Installation Home]/domains/webcenter/bin/stopManagedServer UCM_server1) Start UCM_server1 in the background([Installation Home]/domains/webcenter/bin/startManagedServer UCM_server1) Open a browser where you have support for Java applets - navigate to http://host:port/cs Navigate to Administration/Site Studio Administration and update - Do not forget to save and submit each page Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Set Default ProjectSet Default WebAssets Post Configure Oracle WebTier (OHS) to include Content Server and WebCenter Portal application context Update following file - [Installation Home]/domains/instances/instance1/config/OHS/ohs1/mod_wl_ohs.conf For single add lines from following example: Link For clustered environment add lines from following template (note the clustering in example on applies to WC_CustomPortal): Link For more information on this: http://docs.oracle.com/cd/E23943_01/core.1111/e12037/contentsvr.htm#WCEDG318 Optional - Configure JOC Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Follow instructions: http://docs.oracle.com/cd/E23943_01/core.1111/e12037/extend_wc.htm#WCEDG264 Optional (Recommended) - Configure Node Manager Follow instructions: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://docs.oracle.com/cd/E23943_01/core.1111/e12037/node_manager.htm#WCEDG277 Optional (Mandatory for clustered environments) - Re-Associate Policy Store to Database or OID Follow instructions: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} http://docs.oracle.com/cd/E23943_01/webcenter.1111/e12405/wcadm_security_credstore.htm#CFHDEDJH Optional - Configure Coherence for Content Presenter Follow instructions in Blog Post (This post is for PS4): https://blogs.oracle.com/ATEAM_WEBCENTER/entry/enabling_coherence_for_content_presenter Other Recommended Post Cloning WebCenter Custom Portal - https://blogs.oracle.com/ATEAM_WEBCENTER/entry/cloning_a_webcenter_portal_managedImproving WebCenter Performance through caching - https://blogs.oracle.com/ATEAM_WEBCENTER/entry/improving_webcenter_performance

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  • WebCenter .NET Accelerator - Microsoft SharePoint Data via WSRP

    - by john.brunswick
    Platforms in the enterprise will never be homogeneous. As much as any vendor would enjoy having their single development or application technology be exclusively adopted by customers, too much legacy, time, education, innovation and vertical business needs exist to make using a single platform practical. JAVA and .NET are the two industry application platform heavyweights and more often than not, business users are leveraging various systems in their day to day activities that incorporate applications developed on top of both platforms. BEA Systems acquired Plumtree Software to complete their "liquid" view of data, stressing that regardless of a particular source system heterogeneous data could interoperate at not only through layers that allowed for data aggregation, but also at the "glass" or UI layer. The technical components that allowed the integration at the glass thrive today at Oracle, helping WebCenter to provide a rich composite application framework. Oracle Ensemble and the Oracle .NET Application Accelerator allow WebCenter to consume and interact with the UI layers provided by .NET applications and a series of other technologies. The beauty of the .NET accelerator is that it can consume any .NET application and act as a Web Services for Remote Portlets (WSRP) producer. I recently had a chance to leverage the .NET accelerator to expose a ASP .NET 2.0 (C#) application in the WebCenter UI (pictured above) and wanted to share a few tips to help others get started with similar integrations. I was using two virtual machines for the exercise - one with Windows Server 2003, running SharePoint and the other running WebCenter Spaces 11g. For my sample application data I ended up using SharePoint 2007 lists and calendars (MOSS 2007) to supply results using a .NET API for SharePoint.

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  • Oracle UCM Integration with WebCenter

    - by john.brunswick
    Portal deployments always contain some level of content that requires management. Like peanut butter and jelly, the ying and yang, they are inseparable. Unfortunately, unlike peanut butter and jelly content and portals usually require that an extensive amount of work be completed to create a seamless experience for end users who will be serviced by the portal, as well as for users who will be contributing and managing the content. With WebCenter Suite Oracle has understood this need and addressed it by including Universal Content Management (UCM, formerly Stellent) licensing to allow content to be delivered into the portal from a mature, class-leading content management technology. To unlock the most value from this content technology, WebCenter portal technology can leverage a series of integration strategies available through its open standards support, as well as a series of native components to enable content consumption from UCM. This have been done to enable IT teams to reduce solution deployment time and provide quick wins to their business stakeholders. The ongoing cost of ownership for the solution is also greatly reduced through these various integrations. Within this post we will explore various ways in which the content can be Contributed through out of the box interfaces Displayed natively within the portal (configuration) Exposed programmatically (development) The information below showcases how to quickly take advantage of WebCenter's marriage of content and portal technologies, then leverage various programmatic integrations available with UCM.

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  • WebCenter Innovation Award Winners

    - by Michael Snow
    Of course, here on our WebCenter blog – we’d like to highlight and brag about our great WebCenter winners. The 2012 WebCenter Innovation Award Winners University of Louisville Location: Louisville, KY, USA Industry: Higher Education Fusion Middleware Products: WebCenter Portal, WebCenter Content, JDeveloper, WebLogic, Oracle BI, Oracle IdM University of Louisville is a state supported research university Statewide Informatics Network to improve public health The University of Louisville has implemented WebCenter as part of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems. ---------- News Limited Country/Region: Australia Industry: News/Media FMW Products: WebCenter Sites Single platform running websites for 50% of Australia's newspapers News Corp is running half of Australia's newspaper websites on this shared platform powered by Oracle WebCenter Sites and have overtaken their nearest competitors and are now leading in terms of monthly page impressions. At peak they have over 250 editors on the system publishing in real-time.Sites include: www.newsspace.com.au, www.news.com.au, www.theaustralian.com.au and many others ------ Life Technologies Corp. Country/Region: Carlsbad, CA, USAIndustry: Life SciencesFMW Products: WebCenter Portal, SOA Suite Life Technologies Corp. is a global biotechnology tools company dedicated to improving the human condition with innovative life science products. They were awarded an innovation award for their solution utilizing WebCenter Portal for remotely monitoring & repairing biotech instruments. They deployed WebCenter as a portal that accesses Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired.  The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers.  The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. ----- China Mobile Jiangsu China Mobile Jiangsu is one of the biggest subsidiaries of China Mobile. It has over 25,000 employees and 40 million mobile subscribers. Country/Region: Jiangsu, China Industry: Telecommunications FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM They were awarded an Innovation Award for their new employee platform powered by WebCenter Portal is designed to serve their 25,000+ employees and help them drive collaboration & productivity. JSMCC (Chian Mobile Jiangsu) Employee Enterprise Portal and Collaboration Platform. It is one of the China Mobile’s most important IT innovation projects. The new platform is designed to serve for JSMCC’s 25000+ employees and to help them improve the working efficiency, changing their traditional working mode to social ways, encouraging employees on business collaboration and innovation. The solution is built on top of Oracle WebCenter Portal Framework and WebCenter Spaces while also leveraging Weblogic Server, UCM, OID, OAM, SES, IRM and Oracle Database 11g. By providing rich collaboration services, knowledge management services, sensitive document protection services, unified user identity management services, unified information search services and personalized information integration capabilities, the working efficiency of JSMCC employees has been greatly improved. Main Functionality : Information portal, office automation integration, personal space, group space, team collaboration with web2.0 services, unified search engine for multiple data sources, document management and protection. SSO for multiple platforms. -------- LADWP – Los Angeles Department for Water and Power Los Angeles Department of Water and Power (LADWP) is the largest public utility company in United States with over 1.6 Million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another city department. Country/Region: US – Los Angeles, CA Industry: Public Utility FMW Products: WebCenter Portal, WebCenter Content, JDeveloper, SOA Suite, IdM The new infrastructure consists of: Oracle WebCenter Portal including mobile portal Oracle WebCenter Content for Content Management and Digital Asset Management (DAM) Oracle OAM (IDM, OVD, OAM) integrated with AD for enterprise identity management Oracle Siebel for CRM Oracle DB Oracle SOA Suite for integration of various subsystems and back end systems  The new portal's features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser)

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  • What version of webcenter do I have?

    - by angelo.santagata
    Ive seen this come up a few times, someone has webcenter installed, but isnt sure *exactly* which version of webcenter 11g they have installed.. Well its quite easy... Connect to sqplus as SYSDBA to the WebCenter database Run the following query to get the WebCenter schema: select username from all_users where username like '%WEBCENTER%'; Take note of the WebCenter username so you can use in next query. Run the following query to get the WebCenter version: Replace: - With the username from previous query. select version from .WC_REPOSITORY_VERSION; Also worth noting this is all documented in support note Note 1053606.1 available at metalink

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  • Internationalize WebCenter Portal - Content Presenter

    - by Stefan Krantz
    Lately we have been involved in engagements where internationalization has been holding the project back from success. In this post we are going to explain how to get Content Presenter and its editorials to comply with the current selected locale for the WebCenter Portal session. As you probably know by now WebCenter Portal leverages the Localization support from Java Server Faces (JSF), in this post we will assume that the localization is controlled and enforced by switching the current browsers locale between English and Spanish. There is two main scenarios in internationalization of a content enabled pages, since Content Presenter offers both presentation of information as well as contribution of information, in this post we will look at how to enable seamless integration of correct localized version of the back end content file and how to enable the editor/author to edit the correct localized version of the file based on the current browser locale. Solution Scenario 1 - Localization aware content presentation Due to the amount of steps required to implement the enclosed solution proposal I have decided to share the solution with you in group components for each facet of the solution. If you want to get more details on each step, you can review the enclosed components. This post will guide you through the steps of enabling each component and what it enables/changes in each section of the system. Enable Content Presenter Customization By leveraging a predictable naming convention of the data files used to hold the content for the Content Presenter instance we can easily develop a component that will dynamically switch the name out before presenting the information. The naming convention we have leverage is the industry best practice by having a shared identifier as prefix (ContentABC) and a language enabled suffix (_EN) (_ES). So the assumption is that each file pair in above example should look like following:- English version - (ContentABC_EN)- Spanish version - (ContentABC_ES) Based on above theory we can now easily regardless of the primary version assigned to the content presenter instance switch the language out by using the localization support from JSF. Below java bean (oracle.webcenter.doclib.internal.view.presenter.NLSHelperBean) is enclosed in the customization project available for download at the bottom of the post: 1: public static final String CP_D_DOCNAME_FORMAT = "%s_%s"; 2: public static final int CP_UNIQUE_ID_INDEX = 0; 3: private ContentPresenter presenter = null; 4:   5:   6: public NLSHelperBean() { 7: super(); 8: } 9:   10: /** 11: * This method updates the configuration for the pageFlowScope to have the correct datafile 12: * for the current Locale 13: */ 14: public void initLocaleForDataFile() { 15: String dataFile = null; 16: // Checking that state of presenter is present, also make sure the item is eligible for localization by locating the "_" in the name 17: if(presenter.getConfiguration().getDatasource() != null && 18: presenter.getConfiguration().getDatasource().isNodeDatasource() && 19: presenter.getConfiguration().getDatasource().getNodeIdDatasource() != null && 20: !presenter.getConfiguration().getDatasource().getNodeIdDatasource().equals("") && 21: presenter.getConfiguration().getDatasource().getNodeIdDatasource().indexOf("_") > 0) { 22: dataFile = presenter.getConfiguration().getDatasource().getNodeIdDatasource(); 23: FacesContext fc = FacesContext.getCurrentInstance(); 24: //Leveraging the current faces contenxt to get current localization language 25: String currentLocale = fc.getViewRoot().getLocale().getLanguage().toUpperCase(); 26: String newDataFile = dataFile; 27: String [] uniqueIdArr = dataFile.split("_"); 28: if(uniqueIdArr.length > 0) { 29: newDataFile = String.format(CP_D_DOCNAME_FORMAT, uniqueIdArr[CP_UNIQUE_ID_INDEX], currentLocale); 30: } 31: //Replacing the current Node datasource with localized datafile. 32: presenter.getConfiguration().getDatasource().setNodeIdDatasource(newDataFile); 33: } 34: } With this bean code available to our WebCenter Portal implementation we can start the next step, by overriding the standard behavior in content presenter by applying a MDS Taskflow customization to the content presenter taskflow, following taskflow customization has been applied to the customization project attached to this post:- Library: WebCenter Document Library Service View- Path: oracle.webcenter.doclib.view.jsf.taskflows.presenter- File: contentPresenter.xml Changes made in above customization view:1. A new method invocation activity has been added (initLocaleForDataFile)2. The method invocation invokes the new NLSHelperBean3. The default activity is moved to the new Method invocation (initLocaleForDataFile)4. The outcome from the method invocation goes to determine-navigation (original default activity) The above changes concludes the presentation modification to support a compatible localization scenario for a content driven page. In addition this customization do not limit or disables the out of the box capabilities of WebCenter Portal. Steps to enable above customization Start JDeveloper and open your WebCenter Portal Application Select "Open Project" and include the extracted project you downloaded (CPNLSCustomizations.zip) Make sure the build out put from CPNLSCustomizations project is a dependency to your Portal project Deploy your Portal Application to your WC_CustomPortal managed server Make sure your naming convention of the two data files follow above recommendation Example result of the solution: Solution Scenario 2 - Localization aware content creation and authoring As you could see from Solution Scenario 1 we require the naming convention to be strictly followed, this means in the hands of a user with limited technology knowledge this can be one of the failing links in this solutions. Therefore I strongly recommend that you also follow this part since this will eliminate this risk and also increase the editors/authors usability with a magnitude. The current WebCenter Portal Architecture leverages WebCenter Content today to maintain, publish and manage content, therefore we need to make few efforts in making sure this part of the architecture is on board with our new naming practice and also simplifies the creation of content for our end users. As you probably remember the naming convention required a prefix to be common so I propose we enable a new component that help you auto name the content items dDocName (this means that the readable title can still be in a human readable format). The new component (WCP-LocalizationSupport.zip) built for this scenario will enable a couple of things: 1. A new service where a sequential number can be generate on request - service name: GET_WCP_LOCALE_CONTENTID 2. The content presenter is leveraging a specific function when launching the content creation wizard from within Content Presenter. Assumption is that users will create the content by clicking "Create Web Content" button. When clicking the button the wizard opened is actually running in side of WebCenter Content server, file executed (contentwizard.hcsp). This file uses JSON commands that will generate operations in the content server, I have extend this file to create two identical data files instead of one.- First it creates the English version by leveraging the new Service and a Global Rule to set the dDocName on the original check in screen, this global rule is available in a configuration package attached to this blog (NLSContentProfileRule.zip)- Secondly we run a set of JSON javascripts to create the Spanish version with the same details except for the name where we replace the suffix with (_ES)- Then content creation wizard ends with its out of the box behavior and assigns the Content Presenter instance the English versionSee Javascript markup below - this can be changed in the (WCP-LocalizationSupport.zip/component/WCP-LocalizationSupport/publish/webcenter) 1: //---------------------------------------A-TEAM--------------------------------------- 2: WCM.ContentWizard.CheckinContentPage.OnCheckinComplete = function(returnParams) 3: { 4: var callback = WCM.ContentWizard.CheckinContentPage.checkinCompleteCallback; 5: WCM.ContentWizard.ChooseContentPage.OnSelectionComplete(returnParams, callback); 6: // Load latest DOC_INFO_SIMPLE 7: var cgiPath = DOCLIB.config.httpCgiPath; 8: var jsonBinder = new WCM.Idc.JSONBinder(); 9: jsonBinder.SetLocalDataValue('IdcService', 'DOC_INFO_SIMPLE'); 10: jsonBinder.SetLocalDataValue('dID', returnParams.dID); 11: jsonBinder.Send(cgiPath, $CB(this, function(http) { 12: var ret = http.GetResponseText(); 13: var binder = new WCM.Idc.JSONBinder(ret); 14: var dDocName = binder.GetResultSetValue('DOC_INFO', 'dDocName', 0); 15: if(dDocName.indexOf("_") > 0){ 16: var ssBinder = new WCM.Idc.JSONBinder(); 17: ssBinder.SetLocalDataValue('IdcService', 'SS_CHECKIN_NEW'); 18: //Additional Localization dDocName generated 19: ssBinder.SetLocalDataValue('dDocName', getLocalizedDocName(dDocName, "es")); 20: ssBinder.SetLocalDataValue('primaryFile', 'default.xml'); 21: ssBinder.SetLocalDataValue('ssDefaultDocumentToken', 'SSContributorDataFile'); 22:   23: for(var n = 0 ; n < binder.GetResultSetFields('DOC_INFO').length ; n++) { 24: var field = binder.GetResultSetFields('DOC_INFO')[n]; 25: if(field != 'dID' && 26: field != 'dDocName' && 27: field != 'dID' && 28: field != 'dReleaseState' && 29: field != 'dRevClassID' && 30: field != 'dRevisionID' && 31: field != 'dRevLabel') { 32: ssBinder.SetLocalDataValue(field, binder.GetResultSetValue('DOC_INFO', field, 0)); 33: } 34: } 35: ssBinder.Send(cgiPath, $CB(this, function(http) {})); 36: } 37: })); 38: } 39:   40: //Support function to create localized dDocNames 41: function getLocalizedDocName(dDocName, lang) { 42: var result = dDocName.replace("_EN", ("_" + lang)); 43: return result; 44: } 45: //---------------------------------------A-TEAM--------------------------------------- 3. By applying the enclosed NLSContentProfileRule.zip, the check in screen for DataFile creation will have auto naming enabled with localization suffix (default is English)You can change the default language by updating the GlobalNlsRule and assign preferred prefix.See Rule markup for dDocName field below: <$executeService("GET_WCP_LOCALE_CONTENTID")$><$dprDefaultValue=WCP_LOCALE.LocaleContentId & "_EN"$> Steps to enable above extensions and configurations Install WebCenter Component (WCP-LocalizationSupport.zip), via the AdminServer in WebCenter Content Administration menus Enable the component and restart the content server Apply the configuration bundle to enable the new Global Rule (GlobalNlsRule), via the WebCenter Content Administration/Config Migration Admin New Content Creation Experience Result Content EditingContent editing will by default be enabled for authoring in the current select locale since the content file is selected by (Solution Scenario 1), this means that a user can switch his browser locale and then get the editing experience adaptable to the current selected locale. NotesA-Team are planning to post a solution on how to inline switch the locale of the WebCenter Portal Session, so the Content Presenter, Navigation Model and other Face related features are localized accordingly. Content Presenter examples used in this post is an extension to following post:https://blogs.oracle.com/ATEAM_WEBCENTER/entry/enable_content_editing_of_iterative Downloads CPNLSCustomizations.zip - WebCenter Portal, Content Presenter Customization https://blogs.oracle.com/ATEAM_WEBCENTER/resource/stefan.krantz/CPNLSCustomizations.zip WCP-LocalizationSupport.zip - WebCenter Content, Extension Component to enable localization creation of files with compliant auto naminghttps://blogs.oracle.com/ATEAM_WEBCENTER/resource/stefan.krantz/WCP-LocalizationSupport.zip NLSContentProfileRule.zip - WebCenter Content, Configuration Update Bundle to enable Global rule for new check in naming of data fileshttps://blogs.oracle.com/ATEAM_WEBCENTER/resource/stefan.krantz/NLSContentProfileRule.zip

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  • e-interview: SunSpace to WebCenter migration

    - by me
    I had the pleasure to do an e-interview with Ana Neves around the SunSpace to WebCenter migration project.  Below is the english version of the interview.  Enjoy   Peter, you joined Oracle in 2009 through the acquisition of Sun. Becoming a part of Oracle meant many changes. The internal collaboration platform was one of them, as per a post you wrote back in 2011. Sun had SunSpace. How would you describe SunSpace? SunSpace was the internal Community and Social Collaboration platform for the Sun's Global Sales and Services Organization. SunSpace served around 600 communities with a main focus around technology, products and services. SunSpace was a big success. Within 3 months of its launch SunSpace had over 20,000 users and it won the Atlassian "Not just another wiki" Award for the best use of Confluence (https://blogs.oracle.com/peterreiser/entry/goodbye_sunspace_hello_webcenter). What made SunSpace so special? 1. People centric versus  Web centric The main concept of SunSpace put the person in the middle of everything. All relevant information, resources  etc. where dynamically pushed to a person's  myProfile ( Facebook like interface) based on the person's interest and  needs.  2. Ease to use  SunSpace was really easy to use. We spent a lot of time on social interaction design to optimize the user experience.  Also we integrated some sophisticated technology to hide complexity from the user. As example - when a user added a document to SunSpace - we analyzed the content of the document and suggested related metadata and tags to the user based on a sophisticated algorithm which was integrated with the corporate taxonomy. Based on this metadata the document was automatically shared with the relevant communities.  3. Easy to find One of the main use cases for SunSpace was that  a user could quickly find the content and information they needed for their job.  The search implementation was based on:  optimized search engine algorithm using social value based ranking enhancements community facilitated search optimization  faceted search which recommended highly relevant  content like products, communities and experts 4. Social Adoption  - How to build vibrant communities You can deploy the coolest social technology but what if the users are not using it?   To drive user adoption we implemented two  complementary models: 4.1 Community Methodology  We developed a set of best practices on how to create, run and sustain communities including: community structure and types (e.g. Community of Practice, Community of Interest etc.) & tips and tricks on how to build a "vibrant " communities, Community Health check etc.  These best practices where constantly tuned and updated by the community of community drivers. 4.2. Social Value System To drive user adoption there is ONE key  question you  have to answer for each individual user: What's In It For Me (WIIFM) We developed a Social Value System called Community Equity which measures the social value flow between People, Content and Metadata. Based on this technology we added "Gamfication" techniques (although at that time this term did not exist ) to SunSpace to honor people for the active contribution and participation.  As example: All  social credentials a user earned trough active community participation where dynamically displayed on her/his myProfile. How would you describe WebCenter? Oracle WebCenter (@oraclewebcenter) is the Oracle's  user engagement platform for social business. It helps people work together more efficiently through contextual collaboration tools that optimize connections between people, information, and applications and ensures users have access to the right information in the context of the business process in which they are engaged. Oracle WebCenter can help your organization deliver contextual and targeted Web experiences to users and enable employees to access information and applications through intuitive portals, composite applications, and mash-ups. How does it compare to SunSpace in terms of functionality? Before I answer this question, I would like to point out some limitation we started to see with the current SunSpace implementation. Due to the massive growth of the user population (>20,000 users), we experienced  performance and scalability challenges with the current technology. Also at the time - Sun Internal Communications and SunIT planned to replace the entire Sun Intranet with SunSpace. We  kicked-off a project to evaluate the enterprise level technology which eventually would replace the good old static Intranet.  And then Oracle acquired Sun. We already had defined the functional requirements for the Intranet replacement with a Social Enterprise Stack and we just needed to evaluate the functional requirements against WebCenter   Below are the summary of this evaluation  MyProfile SunSpace WebCenter How WebCenter Works Home MyProfile: to access, click on your name at the top of any WebCenter page Your name, title, and reporting line are displayed.  Sub-tabs show your activity stream (Activities); people in your network (Connections); files you have uploaded (Documents); your contact information (Organization); and any personal information you wish to share (About).   Files MyFiles Allows you to upload, download and store documents or wiki pages within folders and subfolders.  The WebDav interface allows you to download / upload files / folders with a simple drag and drop to / from your local machine.  Tagging is supported and recommended. Network HomeMyConnections Home: displays the activity stream of individuals in your network.MyConnections: shows individuals in your network.  Click on a person's name to see their contact info and link to their profile. Status Updates MyProfle > Activties Add and displays  your recent activties and status updates. Watches Preferences > Subscriptions > Current Subscriptions Receive email notifications when  pages / spaces you watch are modified. Drafts N/A WebCenter does not support Drafts Settings Preferences: to access, click on 'Preferences' at the top of any WebCenter page Set your general preferences, as well as your WebCenter messaging, search and mail settings. MyCommunities MySpaces: to access, click on 'Spaces' at the top of any WebCenter page Displays MySpaces (communities you are a member of); and Recent Spaces (communities you have recently visited). Community SunSpace Webcenter How Webcenter Works Home Home Displays a community introduction and activity stream.  Members can add messages, links or documents via the Community Message Board. No Top Contributors widget. People Members Lists members of the community. The Mail All Members feature allows moderators and participants to send a message to all members of the community. Membership Management can be found under > Manage > Members News News Members can post and access latest community news and they can subscribe to news using an RSS reader Documents Documents Allows community members to upload, download and store documents or wiki pages within folders and subfolders.  The WebDav interface allows participants to download / upload files / folders with a simple drag and drop to / from your local machine.  Tagging is supported and recommended. Wiki Wiki Allows community members to create and update web pages with a WYSIWYG editor.  Note: WebCenter does not support macros or portlet embedding. Forum Forum Post community forum topics. Contribute to community forum conversations.  N/A Calendar Update and/or view the Community Calendar. N/A Analytics Displays detailed analytics data (views,downloads, unique users etc.) for Pages, Wiki, Documents, and Forum in a given community space. What is the adoption of WebCenter at Oracle? The entire Intranet serving around 100,000 users  is running on WebCenter Content.  For professional communities we use WebCenter Portal and Spaces. Currently we have around 6,000 community spaces with  around 40,000 members.  Does Oracle have any metrics to assess usage and impact of WebCenter? Can you give us some examples? Sure -  we have a lot of metrics   For the Intranet we use traditional metrics like pageviews, monthly unique visitors and unique visits.  For Communities we use the WebCenter Portal/Spaces analytics service which gives as a wealth of data. The key metrics we track are: Space traffic (PageViews, Unique Users) Wiki,Documents (views, downloads etc.) Forum (users, views, posts etc.) Registered members over time  Depending on the community we can filter/segment the metrics by User Properties e.g. Country, Organization, Job Role etc. What are you doing to improve usage and impact? 1. We  integrating the WebCenter social services/fabric into all  main business applications. As example The Fusion CRM deployment is seamless integrated with Oracle Social Network (OSN) and all conversation around an opportunity or customer engagement is  done in OSN (see youtube video). 2. We drive Social Best Practice trough a program called "Social Networking & Business Collaboration (SNBC) program" You worked both with WebCenter and SunSpace. Knowing what you know today, if you had the chance to choose between the two, which one would you choose? Why? That's a tricky question   In the early days of  the Social Enterprise implementation (we started SunSpace in 2006), we needed an agile and easy to deploy technology to keep up with the users requirements. Sometimes we pushed two releases per day  and we were in a permanent perpetual beta mode - SunSpace was perfect for that.  After the social implementation matured over time - community generated content became business critical and we saw a change in the  requirements from agile to stability, scalability and reliability  of the infrastructure.  WebCenter is the right choice for such an enterprise-level deployment.  You are a WebCenter Evangelist at Oracle. What do you do as part of that role? Our  role is to help position Oracle as one of the key thought leaders and solutions provider for Social Business. In addition we drive social innovation trough our Oracle Appslab  team. Is that a full time role? Yes  How many other Evangelists are there in Oracle? We are currently 5 people in the WebCenter evangelist team (@webcentervoices): Christian Finn (@cfinn) leads the team - Christian came from the Microsoft Sharepoint product management team and is a recognized expert in Social Business and Enterprise Collaboration. Noël Jaffré  (@noeljaffre) is our Web Experience Management (WEM) guru and came to Oracle via FatWire acquisition (now WebCenter Sites). Jake Kuramoto (@theapplab) is part of the Oracle AppsLab innovation  team - Jake is well known as  the driving force behind  http://theappslab.com  a blog around social and innovation.  Noel Portugal (@noelportugal) is a developer in the Oracle AppsLab innovation team - he is the inventor of OraTweet - Oracle's internal tweeting platform  Peter Reiser (@peterreiser) is  a Social Business guru and the inventor of SunSpace and Community Equity.  What area of the business do you and the rest of the Evangelists sit in? What area of the organisation is responsible for WebCenter? We are part of the WebCenter product management  organization.  Is WebCenter part of the Knowledge Management strategy? Oracle WebCenter is the Oracle's user engagement platform for social business. It brings together the most complete portfolio of portal, web experience management, content, social and collaboration technologies into a single product suite and is the product foundation of the Oracle Knowledge Management strategy.  I am aware Oracle also uses Beehive internally. How would you describe Beehive? Oracle Beehive provides an integrated set of communication and collaboration services built on a single scalable, secure, enterprise-class platform Beehive is  internally used for enterprise wide mail, calendar and real collaboration (Web conferencing) services.  Are Beehive and WebCenter connected? Historically Beehive and WebCenter Portal & Content had some overlap in functionally. (Hey - if  a company has an acquisition strategy to strengthen its product offering and accelerate  innovation, it's pretty normal that functional overlap exists  :- )) A key objective of the WebCenter strategy is  to combine all social and collaboration offerings under the WebCenter product family. That means that certain Beehive components  will be integrated into the overall WebCenter product offering.  Are there any other internal collaboration tools at Oracle? Which ones There here are two other main social tools which are widely used at Oracle  Oracle Connect was the first social tool the Oracle AppsLab team created in 2007 - see (Jake's blog post for details). It is still extensively used. ... and as a former Sun guy I like this quote from the blog post:  "Traffic to Connect peaked right after the Sun merger in 2010, when it served several hundred thousand pageviews each month; since then, traffic has subsided, but still averages tens of thousands of pageviews to several thousand users each month." Oratweet - Oracle internal microblogging platform has been used since June 2008 and it is still growing.  It's entirely written in Oracle Application Express (APEX) which is a rapid web application development tool for the Oracle database. Wanna try it out? Here you can download the code.  What is Oracle's strategy regarding (all these) collaboration tools? Pretty straight forward. The strategy is to seamless  integrate the WebCenter social & collaboration services into all Business Applications to help customers to socialize their enterprise. 

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  • Cloning a WebCenter Portal Managed Server

    - by Maiko Rocha
    I had to run some tests on a WebCenter Portal application deployed in a cluster. I've got a development VM with WebCenter PS4 (this also works on PS5) and I was trying to figure out how could I easily add a new managed server to my single-node domain, and make it a cluster. Creating the machine and cluster are a piece of cake, you can do it pretty quick through WLS Console. Now, you'd guess that using the clone option on WLS Console would do the magic of cloning an existing instance, right? Well, it does, but all you get is an "empty" managed server: with no target libraries.  It was a good surprise to find that WebCenter provides a way of cloning an existing WebCenter Portal managed server through a simple WLST command: cloneWebCenterManagedServer  This is a screenshot of my starting point. I want to clone WC_CustomPortal managed server: These are the steps to clone my WC_CustomPortal managed server: 1. In the command line, invoke WLST. It should be on <ORACLE_HOME_for_component>/common/bin/wlst.sh. In my case, it is ./product/Middleware/WebCenterPortal/common/bin/wlst.sh 2. Connect to the Admin Server:  connect ('<wls_admin_username>','<password>','t3://<server>:<port>') 3. Execute the following command: wls:/webcenter/serverConfig> cloneWebCenterManagedServer(baseManagedServer='WC_CustomPortal', newManagedServer='WC_CustomPortal2', newManagedServerPort=8893, verbose=1) I've turned on verbose output on purpose so I could see what the script was doing while executing. This is the output:  [...] Creating the Managed Server "WC_CustomPortal2" MBean type Server with name WC_CustomPortal2 has been created successfully. Targeting the library "oracle.bi.adf.model.slib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.bi.adf.view.slib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.bi.adf.webcenter.slib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.wsm.seedpolicies#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.jsp.next#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.dconfig-infra#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "orai18n-adf#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.adf.dconfigbeans#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.pwdgen#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.jrf.system.filter" to the Managed Server "WC_CustomPortal2" Targeting the library "adf.oracle.domain#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "adf.oracle.businesseditor#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.adf.management#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "adf.oracle.domain.webapp#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "jsf#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "jstl#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "UIX#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "ohw-rcf#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "ohw-uix#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.adf.desktopintegration.model#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.adf.desktopintegration#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.bi.jbips#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.bi.composer#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.skin#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.composer#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.framework.core#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.sdp.client#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.soa.workflow.wc#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.soa.worklist.webapp#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.ucm.ridc.app-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "p13n-app-lib-base#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "p13n-core-web-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "jaxrs-framework-web-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "jersey-web-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "wcps-util-app-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "wcps-services-client-web-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "content-app-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "content-web-lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.framework#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.framework.view#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.forum.dependency#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.jive.dependency#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.spaces.fwk#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the library "oracle.webcenter.activitygraph.lib#[email protected]" to the Managed Server "WC_CustomPortal2" Targeting the datasource "mds-CustomPortalDS" to the Managed Server "WC_CustomPortal2" Targeting the datasource "WebCenter-CustomPortalDS" to the Managed Server "WC_CustomPortal2" Targeting the datasource "Activities-CustomPortalDS" to the Managed Server "WC_CustomPortal2" Targeting the application "wsil-wls" to the Managed Server "WC_CustomPortal2" Targeting the application "DMS Application#11.1.1.1.0" to the Managed Server "WC_CustomPortal2" Targeting the application "ViewHandlerOverride_webapp1#V2.0" to the Managed Server "WC_CustomPortal2" Targeting the application "ViewHandlerOverride_application1#V2.0" to the Managed Server "WC_CustomPortal2" Targeting the startup class "JRF Startup Class" to the Managed Server "WC_CustomPortal2" Targeting the startup class "JPS Startup Class" to the Managed Server "WC_CustomPortal2" Targeting the startup class "ODL-Startup" to the Managed Server "WC_CustomPortal2" Targeting the startup class "Audit Loader Startup Class" to the Managed Server "WC_CustomPortal2" Targeting the startup class "AWT Application Context Startup Class" to the Managed Server "WC_CustomPortal2" Targeting the startup class "JMX Framework Startup Class" to the Managed Server "WC_CustomPortal2" Targeting the startup class "Web Services Startup Class" to the Managed Server "WC_CustomPortal2" Targeting the startup class "JOC-Startup" to the Managed Server "WC_CustomPortal2" Targeting the startup class "DMS-Startup" to the Managed Server "WC_CustomPortal2" Targeting the shutdown class "JOC-Shutdown" to the Managed Server "WC_CustomPortal2" Targeting the shutdown class "DMSShutdown" to the Managed Server "WC_CustomPortal2" Validating changes ... Validated the changes successfully [...] And this is the newly created WC_CustomPortal2 managed server showing up on Weblogic console:  Here is the full reference to WebCenter Portal Custom WLST Commands. Special thanks to Todd Vender for pointing this one out! :-)

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  • COLLABORATE 12: Oracle WebCenter Featured at Largest Oracle User Conference

    - by kellsey.ruppel
    With more than 70 out of about 800 individual sessions, Oracle WebCenter will be a major focus of COLLABORATE 12, this year's Independent Oracle User Group (IOUG) conference, taking place April 22–26 in Las Vegas, Nevada. "COLLABORATE 12 provides a unique chance to share experiences with Oracle customers, product managers, and partners, so you can deepen your knowledge about Oracle WebCenter upgrades, user provisioning, workflow, integration, and much more," says Roel Stalman, vice president of product management for Oracle WebCenter. "In fact, COLLABORATE can form a key part of your training plans for 2012." Full-Day Oracle WebCenter Deep Dive On Sunday, April 22, from 9 a.m. to 3 p.m., registered conference attendees can attend a special deep dive into Oracle WebCenter. During the program, experts from Oracle product management and development teams will delve into all four pillars of Oracle WebCenter—and explore how all four are integrated together. Attendees can also expect A preview of Oracle WebCenter 12c Detailed product demos Prize giveaways throughout the day Going Mobile Oracle WebCenter and mobile technology will be a major theme at this year's conference, with a number of sessions devoted to maximizing the availability of content while also ensuring security. Sessions include Are You Making These Mistakes in Your Oracle Site Studio Implementations? Monday, April 23 at 11 a.m. Case Study: How Medtronic Brought Oracle WebCenter Content to the iPad Tuesday, April 24 at 10:45 a.m. Exposing Oracle WebCenter Data on Mobile and Desktop Devices Through the REST API Tuesday, April 24 at 10:45 a.m. Mobile First: Delivering a Compelling Mobile Experience with Oracle WebCenter Tuesday, April 24 at 4:30 p.m. Optimizing Your Oracle WebCenter Portal Solution for Mobile Devices Wednesday, April 25 at 8:15 a.m. Build an iPhone App Using Oracle WebCenter Portal REST APIs Wednesday, April 25 at 9:30 a.m. Other Don't-Miss Sessions Conference organizers have indicated that the following sessions in particular should be of wide interest to attendees. Oracle WebCenter: Vision, Strategy, and Overview Monday, April 23 at 9:45 a.m. This session explores Oracle's integrated approach to portals and composite applications, Web experience management, enterprise content management, and enterprise social collaboration. It also provides insight into Oracle's strategic direction for Oracle WebCenter. Oracle Webcenter Content, Oracle WebCenter Spaces, Oracle WebCenter Sites: Which Is Right for Me? Monday, April 23 at 1:15 p.m. This session helps attendees determine the best Oracle WebCenter solution to meet their needs for an intranet, corporate Website, or partner portal. Learn more and register to attend COLLABORATE 12.

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  • Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

    - by howard.beader(at)oracle.com
    Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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  • TEAM Webinar - WebCenter Sites Connector

    - by kellsey.ruppel
    TEAM Webinar - WebCenter Sites Connector Connect WebCenter Sites 11g to WebCenter Content Thursday, June 21st, 2012 10AM CDT & 5PM CDT Register Now! WebCenter Sites (formerly FatWire) is an innovative web engagement platform that is creating considerable buzz within the Oracle community, especially with the latest release, Sites 11g. Have you been wondering whether Sites is right for your organization? Did you know that you can utilize the power of WebCenter Sites right now alongside your existing WebCenter Content (UCM) implementation? Attend this webinar to learn how the TEAM WebCenter Sites Connector (learn more) allows you to leverage the Oracle WebCenter Content enterprise content management platform and deliver centrally-managed content to all your WebCenter Sites 11g deployments. Furthermore, the Digital Asset Management (DAM) capabilities in WebCenter Content allow your web marketers to spend less time creating manual renditions for multimedia files and more time on achieving your web marketing goals. If you would like to see how you can enrich your web experience using the only WebCenter Sites connector on the market, this webinar is right for you!  Agenda * What's new in WebCenter Sites 11g?  * How can WebCenter Content enhance the Sites experience?  * Leverage centrally-managed content in Sites  * Why should I get started with the TEAM Sites Connector?  * Q & A session  To learn more about TEAM's WebCenter Sites Connector, register for one of our two sessions today: Session One: 10AM CDT Session Two: 5PM CDT TEAM WebCenter Sites Connector 

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  • WebCenter News, Best Practices & Resources: Check Out the Latest Oracle WebCenter Newsletter

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Check out the latest edition of the Oracle Information InDepth Newsletter featuring the latest Oracle WebCenter news, best practices and resources. In this issue, you’ll find: Five best practices for application integration from Oracle expert, John Brunswick A video demonstrating how to employ the advanced segmentation and targeting features in Oracle WebCenter Sites The latest webcasts and events on how to engage your customers and empower your business with Oracle WebCenter Want to get the newsletter delivered directly to your inbox? Subscribe here.

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  • Configure WebCenter PS5 with WebCenter Content - Bad Example

    - by Vikram Kurma
    I opened JDeveloper, created a content repository connection with all the required fields. While testing the connection, the connection became successful. But while navigating to the Webcenter Content Connection, I am ( Always use past tense ) getting the following error. Notice the inconsistency in the image resolutions SEVERE: Could not list contents of folder with ID = dCollectionID:-1oracle.stellent.ridc.protocol.ServiceException: No service defined for COLLECTION_DISPLAY. To solve the issue, please find the following the steps in Webcenter Content. 1. Login into webcenter content : https://<hostname>:<port number>/cs 2. Click on 'Administration' and select 'Admin Server' 3. This will open a new window in browser, please select 'Component Manager'. 4. In the right side window, please click on 'Advanced component manager' 5. We can see all the enabled and disabled features. The main problem for this error is folders_g is not enabled and Framework folders might have enabled. But for creating a connection with webcenter portal framework or with webcenter spaces, we need folders_g, then only we will get Contribution folder. 6. come to the enabled feature session, select Framework folders and disable it. 7. Come to the disabled feature session, select folders_g in the list and enable it. 8. Restart the Webcenter content node. 9. Login into webcenter content system, go to 'Browse Content' menu. If we are able to see 'Contribution Folder' the problem is solved. ( Avoid dubious sentences ) We can configure webcenter content with Webcenter portal framework or with webcenter spaces.

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  • Oracle OpenWorld Preview: Get Your Hands Dirty with Oracle WebCenter

    - by Christie Flanagan
    Feel like getting your hands dirty with Oracle WebCenter during Oracle OpenWorld next week?  Roll up your sleeves and sharpen you skills sets by mastering Oracle WebCenter technology in one of our Hand-On Labs.  These labs are self-paced, practical learning sessions where you’re guaranteed to discover new ways to derive maximum benefits from Oracle WebCenter.  Experts will be available in person to answer questions and guide you through each lab. HOL10208 - Add Social Capabilities to Your Enterprise Applications Monday, Oct 1, 12:15 PM - 1:15 PM - Marriott Marquis - Salon 1/2 Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions.HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Salon 1/2Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.HOL10207 - Build an Intranet Portal with Oracle WebCenter Tuesday, Oct 2, 1:15 PM - 2:15 PM - Marriott Marquis - Salon 1/2 Wednesday, Oct 3, 3:30 PM - 4:30 PM - Marriott Marquis - Salon 1/2In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity.HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Wednesday, Oct 3, 5:00 PM - 6:00 PM - Marriott Marquis - Salon 1/2Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. See Your Favorite WebCenter Products in Action Visit us in the exhibition hall to see demonstrations of WebCenter products.  Demo pod locations are in Moscone South, Right: Oracle Social Network: S-244 Oracle WebCenter Content: S-246, S245 Oracle WebCenter Sites: S-247 Oracle WebCenter Portal: S-249 More Info: Oracle OpenWorld Oracle WebCenter Focus On Guide Oracle Customer Experience Summit @ OpenWorld

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  • 5 Best Practices - Laying the Foundation for WebCenter Projects

    - by Kellsey Ruppel
    Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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  • Adaptive ADF/WebCenter template for the iPad

    - by Maiko Rocha
    One of my WebCenter Portal customers was asking about adaptive design with ADF/WebCenter Portal and how they could go about creating an adaptive iPad template for their WebCenter Portal application. They were looking not only for the out-of-the-box support for mobile Safari which is certified against PS5+ (11.1.1.6) for ADF/WebCenter - but also to create a specific template to streamline their workflow on the iPad. Seems like they wanted something in the lines of Yahoo! Mail provides for the iPad - so the example I will use is shamelessly inspired by Y! Mail's iPad UI.  But first, let's quickly understand how can we bake in some adaptive goodness into ADF Faces. First thing we need to understand is, yes, there are a couple of constraints that we will need to work around, namely, the use or layout managers and skins. Please also keep in mind that I'm not and I don't pretend to be a web designer, much less an UX specialist, so feel free to leave your thoughts on the matter in the comments section. Now, back to the limitations. Layout Managers ADF Faces layout managers create an abstraction on top of the generated HTML code for a page so a developer doesn't need to be worried about how to size and dimension the UI layout (eg, af:panelStretchLayout). Although layout managers are very helpful, in this specific situation we will need to know a little bit more of how the final HTML is being rendered so we can apply the CSS class accordingly and create transition containers where the media queries will be applied - now, if you're using 11gR2 (11.1.2.2.3) there's the new component af:panelGridLayout (here and here) that will greatly improve creating responsive templates and pages because it is based on the grid/fluid systems and will generate straight out to DIVs on your final page. For now, I'm limited to PS5 and the af:panelStretchLayout component as a starting point because that's the release my customer is on. Skins You won't be able to use media queries, or use anything with "@" notation on the skin CSS file - the skin pre-processor will remove all extraneous "@" from the CSS file. The solution is to split your CSS in two separate files: a skin CSS file and plain CSS where you will add the media queries. The issue here is that you won't be able to use media queries for any faces components. We can, though, still apply the media queries for the components like af:panelGroupLayout and af:panelBorderLayout through their styleClass property to enable these components to be responsive to to the iPad orientation, by changing its dimensions, font sizes, hide/show areas, etc. Difference between responsive and adaptive design The best definition of adaptive vs responsive web design I could find is this: “Responsive web design,” as coined by Ethan Marcotte, means “fluid grids, fluid images/media & media queries.” “Adaptive web design,” as I use it, is about creating interfaces that adapt to the user’s capabilities (in terms of both form and function). To me, “adaptive web design” is just another term for “progressive enhancement” of which responsive web design can (an often should) be an integral part, but is a more holistic approach to web design in that it also takes into account varying levels of markup, CSS, JavaScript and assistive technology support. Responsive/adapative web design is much more than slapping an HTML template with CSS around your content or application. The content and application themselves are part of your web design - in other words, a responsive template is just an afterthought if it is not originating from a responsive design the involves the whole web application/s. Tips on responsive / adapative design with ADF/WebCenter Some of the tips listed below were already mentioned in multiple blog posts about ADF layout and skinning, but it is still worth remembering: a simple guideline for ADF/WebCenter apps would be to first create a high-level group of devices, for example: smartphones, tablets,  and desktop. For each of these large groups, create the basic structure to provide responsiveness: a page template, a skin, and an external CSS: pagetemplate_smartphone.jspx, smartphone_skin.css, smartphone-responsive.css pagetemplate_tablet.jspx, tablet_skin.css, tablet-responsive.css pagetemplate_desktop.jspx, desktop_skin.css, desktop-responsive.css These three assets can be changed on the fly through an user-agent check on the server side, delivering the right UI to the right device. Within each of the assets, you can make fine adjustments for each subgroup of devices with media queries - for example, smart phones with different screen dimensions and pixel density. Having these three groups and the corresponding assets per group seem to be a good compromise between trying to put everything on a single set of assets - specially considering the constraints above - and going to the other side of the spectrum to create assets per discrete device (iPhone4, iPhone5, Nexus, S3, etc.). Keep in mind that these are my rules and are not in any shape or form a best practice - this is how it fits best for the scenarios I've been working with. If you need to use HTML tags on your page, surround them with af:group to protect the DOM structure For stretchable/fluid layouts: Use non-stretching containers: panelGroupLayout, panelBorderLayout, … panelBorderLayout can be used to approximate HTML table component To avoid multiple scroll bars, do not nest scrolling PanelGroupLayout components. Consider layout="vertical" For stretchable/fluid layouts: Most stretchable ADF components also work in flowing context with dimensionsFrom="auto" To stretch a component horizontally, use styleClass="AFStretchWidth" instead of  "width:100%" Skinning Don't use CSS3 @media, @import, animations, etc. on skin css files. They will be removed. CSS3 properties within a class (box-shadow, transition, etc.) work just fine. Consider resetting some skin classes to better control their rendering: body {color: inherit;font: inherit;} af|document {-tr-inhibit: all;} af|commandLink {-tr-inhibit: all;} af|goLink {-tr-inhibit: all;} af|inputText::content {font: inherit;} Specific meta tags and CSS properties: Use  <meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0, maximum-scale=1.0"/> to avoid zooming (if you want) Use -webkit-overflow-scrolling: touch to enable native momentum scrolling within overflown areas (here) Use text-rendering: optmizeLegibility to improve readability. (here) User text-overflow: ellipsis to gracefully crop overflown text. (here) The meta-tags are included in each and every page in the metaContainer facet of af:document tag. You can also use a javascript to inject the meta-tags from the template. For the purpose of the example, I wanted to use as few workarounds as possible.   The iPad template and sample application This sample application has been built as a WebCenter Portal application, but you will also be able to reuse the template and techniques on your vanilla ADF application. Keep in mind that I'm neither a designer nor a CSS specialist, so please don't bash me too much on the messy CSS file you'll find on the application.  I've extended the provided PreferencesBean class that comes with WebCenter Portal and added code to dinamically change the template and skin on the fly.   This is the sample application in landscape orientation: This is the sample application in portrait orientation - the left side menu hides automatically based on a CSS media query: Another screenshot with a skinned popup opened: This is a sample application for you to play with - ideally you shouldn't use it as a starting point. On the left side bar you will find links rendered from a WebCenter Portal navigation model - the link triggers a full request through an af:goLink, while the light blue PPR button triggers a PPR navigation. The dark blue toolbar buttons at the top don't have any function,while the Approve and Reject buttons show a skinned popup. The search box of course doesn't have any behavior attahed to it either. There's a known issue right now with some PPR calls that are randomly generating a 403 error redirecting to the login page - I didn't have time to investigate if this is iOS6 specific or not - if you have any insights please let me know your findings. You can download the sample here.

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  • Oracle WebCenter: The Best of the Best

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  Last week, we provided an overview of Oracle WebCenter, and this week, we'll focus on Convergence and how the new release of Oracle WebCenter is the Best of the Best..Our development team has been working very hard to bring all the best capabilities from each of the existing portal products into one modern user experience platform that provides a robust foundation for moving customers into the future.  Each of the development teams still maintain their existing products to support the current customers,  but they've been tasked with converging their unique best of breed features into the new WebCenter release so that it will meet the broadest set of use cases possible. For example, we've taken the fastest and most scalable portlet engine in the industry with Oracle WebLogic Portal, integrated it within WebCenter, and improved performance further, to deliver even more performance for our customers.  In addition, we've focused on extending the reach of all the different user experience resources so that customers can deliver robust capabilities into their existing portals, applications, composite applications, dashboards, mobile applications, really any channel that requires information.  And finally, we've combined a whole set of community and multi-site capabilities leveraging the pioneering capabilities of Plumtree portal directly into the new WebCenter release.  While at the same time we've built and delivered the new WebCenter release, we've also provided new feature releases of all the existing products.  In this way, customers can continue to gain value out of their existing investments while at the same time have the smoothest path to upgrading to the new WebCenter release. With the new WebCenter release, we are delivering a converged platform to address all portal requirements that have been delivered by different point products in our portal portfolio in the past. Additionally, this release delivers the most modern user experience that goes well beyond the experience the other portal products provided. This is because the new WebCenter release has been built from the ground up with modern technologies around rich clients, SOA, and customizations compared with other portal products whose architecture has been adapted to add capabilities like AJAX, personalization, and social computing.The new WebCenter release addresses the broadest set of use cases using single product set and single architecture spanning extranet sites to social communities. It helps customers manage, maintain and develop one technology set, but leverage it throughout their organization whether it's embedded in an application or a new destination for improved customer and employee productivity. Additionally, the new release of WebCenter leverages the best and most performant features of all the existing portfolio products to deliver the fastest and most scalable portal platform.  Most importantly, it supports the broadest development models spanning from J2EE/Java to HTML/REST to .NET.Keep checking back this week as we provide additional resources and information on how the new release of Oracle WebCenter is the Best of the Best - converging all the best capabilities from each of the existing portal products into one modern user experience platform.

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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Convert non-breaking spaces to spaces in Ruby

    - by CoolAJ86
    I have cases where user-entered data from an html textarea or input is sometimes sent with \u00a0 (non-breaking spaces) instead of spaces when encoded as utf-8 json. I believe that to be a bug in Firefox, as I know that the user isn't intentionally putting in non-breaking spaces instead of spaces. There are also two bugs in Ruby, one of which can be used to combat the other. For whatever reason \s doesn't match \u00a0 However [^[:print:]] (which definitely should not match) and \xC2\xA0 both will match, but I consider those to be less-than-ideal ways to deal with the issue. Are there other recommendations for getting around this issue?

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