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Articles indexed Monday October 15 2012

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• Windows 7 explorer crashing trying to read external hard disk

  - by Mario De Schaepmeester

  I have a 1TB Western Digital hard drive which is almost full and last time I tried to plug it into my laptop, I got a Windows dialog saying "this hard drive needs to be formatted". I did not panic because I have experienced things like this before and I know it's often solved by simply re-inserting the drive. Now however, whenever I plug it in and try to browse it in explorer by going to "computer", the explorer process crashes after a while. I simply close explorer since it takes ages trying to read the disk and nothing happens. After searching on the internet, the best thing to do would be a chkdsk. I tried it via properties in explorer (which also took a good 5 minutes to open up), locks up as well, after waiting a couple of minutes it says there's no access to the disk so a chkdsk is not possible... I want to make clear that I always use safe removal before pulling out the USB cable. Last time however, safe removal just would not work and when trying to shut down Windows, the logoff screen just would not disappear (I've waited at least 10 minutes or so) and I powered off the PC by force. This may be the cause of the problems but the disk was still recognised immediately after that. I really don't want to format this thing because it contains C: clones of 3 computers and a lot of other stuff that I don't want to re-copy. What would be the best course of action? Update I got chkdsk working via the command line. I used the /F and /R options. I already got a bunch of lines saying "file record segment X is unreadable" or whatever it is in English, my OS is Dutch. It looks bad... Will chdsk repair these errors?

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• 24 hour day - having trouble with 20:30pm to 01:00am

  - by Tom

  I'm having problems figuring hours worked, with a 24 hour day formula that accounts for swing and graveyard this is a 4 column layout - example below (I only need to figure totals hours worked minus Lunch) example: in 20:30 out (lunch) 01:00 in(lunch) 01:30 end of shift 06:30 Answer should be: should be 4.5+5 = 9.5 hours worked However I'm having trouble with 20:30pm to 01:00am value thank you in advance!

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• Can I make my drives visible and change their partition type without losing my data?

  - by user165408

  I have made a lot of mistakes and now I cannot see my hard disk nor I can start my operating system on my laptop. All my passwords and important files on my hdd without any backup. I followed this course of action Changed my hard disk partitions to dynamic just for getting 5th partition. (1st mistake) Decreased partitions to 4 again. Backed up operating system from 4th to 3rd partition with Norton Ghost. Booted from a live CD for Windows XP. Formatted 4th partition and moved my all important data from 1st and 2nd partitions to the 4th partition. Deleted 1st and 2nd partitions and got 1 partition from half of empty space. So I have just 3 partitions and empty space between 1st and 2nd partitions. Tried to install Windows 8 to the first partition but it did not allow because it is dynamic. Also it did not allow to install to other partitions. Tried to install Windows XP to the 1st partition but it said if I continue I cannot use other drivers. Therefore I escaped from installing it. Booted from the Windows XP live CD then increased 1st partiton to less than 400mb of empty space. Therefore I thought it will be adjacent but it was shown as 2 partitions. In my computer I see just 3 drivers. Using Norton Ghost I recovered my OS to the 1st partition. (2nd mistake it was on 4th partition originally) Booted from a Windows XP live CD I tried to install bcdedit to the Windows XP live CD but it did not work. Then I tried to install EaseUS Partition Master Home Edition. It was installed with errors then I start it and it showed me an error like there is no hard disk. I looked to my PC and my drivers were not there. Booted from the Norton Ghost CD and it did not show me my drivers either, but before I was able to see them. I checked numbers of partition shown by the Norton Ghost utility and they are still have same numbers so I have to see my drivers but I cannot see them now. My hard disk is shown as extarnal dynamic now so I cannot see any drive in my PC in the live Windows XP. There are two options; first one is import extarnal disk and second one is convert disk to basic. Will they delete my data? I fear booting from CDs like Windows XP live CD, Norton Ghost CD, and the operating system CD/DVD, because they may overwrite a few MB their data to my data. These recover tools are already exist in Windows XP live CD by The Ultimate Boot CD for Windows. Can any of them help me? CompuAppa SwissKnife V3 DBXtract Disk Investigator Fab's AutoBackup 2.0 FileRecovery Floppy Repair Free Undelete Handy Recovery Recovery Manager Restorastion Restorastion Help File by UBCD4Win UnChk Unstoppable Copier Finally How can I make it so that my drives are visible again without losing my data? How can I convert my dynamic partitions to basic without losing my data?

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• How to know which disk has failed on a Mirrored Raid? marked as DR0 [migrated]

  - by Saariko

  Our 2ndry DC, which is on a W2K8R2 Mirrored software raid has lost it's sync, and disk management displays the failed redundancy error How do I know which of the disks has failed? (beside to try and replace one - and see if it loads and syncs) On the device manager, under disks I see both disks, one of them has an icon of: Disable, while the other doesn't Event log displays an event id 7 - bad block on Hard disk DR0 The thing is that looking in device manager, both disks are located in '0' location, which is bizzare

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• Check SSD stability before returning it as broken?

  - by data_jepp

  I have the Transcend SSD 720 256GB 2,5" 7mm disk. And randomly I get disk IO in utorrent and large files copying to external will fail. I have removed it from my laptop since I need max stability. I use my laptop on exams. How can I really bench/make-it-sweat whilst connected to my desktop? I want to re-create some of the fails as I need proof if I am to return it. Firmware is updated. BIOS on laptop is updated. I could just completely nul the disk and then check for bad sectors, but is there anything else I could use for testing? Edit: It has 7 bad sector replacement operations. What does it mean?

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• is it a good idea to change a recovery partition from primary to logical? [HP laptop]

  - by DiegoDD

  I have a new HP laptop, model dv6-6c85la, with 1TB hard drive, and it has 4 primary partitions, like this: |<- system [199 MB] -|<- c: [899.8 GB] -|<- d:(recovery) [27.5 GB] -|<- e:(hp_tools) [4 GB] -| I wanted to make another partition, splitting "C" which is the main partition, into TWO partitions, and leave the rest as it is. but it doesn't let me because they are already 4 primary partitions (the ones in the diagram). I read somewhere, that i could in fact split C into 2 partitions, but only if the adjacent partition (in this case d:(recovery) is converted into a "logical" partition. That way, the new unallocated part taken from C, and the recovery partition, would each be logical, "inside" an extended partition (right???) As i understand, the resulting partitions would be: primary (system, no letter), primary (c:), extended [ logical (x:) | logical(d:recovery) ], primary (e: hp_tools) "x" being the new one. am i correct? My question is, if i do convert the recovery partition to logical (and thus, it is inside an extended partition adjacent to the new "x:" one), would i have any problems when in case of a disaster i would like to restore the system using the now logical instead of primary RECOVERY partition? Or it is completely safe to change it to logical? My main concern is because i think i may need to be primary so the recovery can proceed in boot time? Or i am completely wrong? how does the recovery process happens? I also understand that i can simply create recovery media, in DVDs, and then even i would be able to delete that recovery partition completely, but as of now, i don't want to do that. I may create the disks, but i don't want to delete the partition, simply because it would be a lot faster and easier to recover from a hard drive than disks. Wrapping up: if i change a recovery partition from primary to logical, will the system still be capable of using it to recover? or it NEEDS to be primary to work? The whole point is that i want to split C:, but as things are, i cant directly, i'd need to change the recovery partition to logical. Or is there another way? thanks.

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• Cannot assign port 4 to WAN on TP-Link WR740N by DD-WRT wiki

  - by Victor Sergienko

  I'm following the DD-WRT instruction to get TP-Link WR740N v3's Port 4 on a different VLAN, but this doesn't happen. First, I have no "Setup VLANs" settinngs tab in DD-WRT v24-sp2 (07/20/12) std r19519. I can get Internet on Wi-Fi if assigning eth1 to "WAN Port", but then all Ethernet ports get on the same VLAN and any wired connection grabs the DHCP address and Internet connection from router. When following the "old" instruction, if I run, say, nvram set vlan2ports="2 5*", should there appear a new interface, vlan2, in ifconfig, after ifconfig vlan2 up? It doesn't - does it mean there is no support for different VLANs in my software/hardware? What am I missing? Is it impossible to create more VLANs on TP-Link740?

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• Why does pinging 192.168.072 (only 2 dots) return a response from 192.168.0.58?

  - by George Duckett

  I mistakenly missed the dot off of an IP address and typed in 192.168.072. To my surprise I connected to a machine at 192.168.0.58 If I ping 192.168.072 I get responses from 192.168.0.58. Why is this? I'm on a Windows PC on a Windows domain. If I ping 192.168.72 I get a response from 192.168.0.72, so it seems the 0 in 072 (in my original mistake) is significant. This question was a Super User Question of the Week. Read the blog entry for more details or contribute to the blog yourself

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• Linux: find out what process is using all the RAM?

  - by Timur

  Before actually asking, just to be clear: yes, I know about disk cache, and no, it is not my case :) Sorry, for this preamble :) I'm using CentOS 5. Every application in the system is swapping heavily, and the system is very slow. When I do free -m, here is what I got: total used free shared buffers cached Mem: 3952 3929 22 0 1 18 -/+ buffers/cache: 3909 42 Swap: 16383 46 16337 So, I actually have only 42 Mb to use! As far as I understand, -/+ buffers/cache actually doesn't count the disk cache, so I indeed only have 42 Mb, right? I thought, I might be wrong, so I tried to switch off the disk caching and it had no effect - the picture remained the same. So, I decided to find out who is using all my RAM, and I used top for that. But, apparently, it reports that no process is using my RAM. The only process in my top is MySQL, but it is using 0.1% of RAM and 400Mb of swap. Same picture when I try to run other services or applications - all go in swap, top shows that MEM is not used (0.1% maximum for any process). top - 15:09:00 up 2:09, 2 users, load average: 0.02, 0.16, 0.11 Tasks: 112 total, 1 running, 111 sleeping, 0 stopped, 0 zombie Cpu(s): 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4046868k total, 4001368k used, 45500k free, 748k buffers Swap: 16777208k total, 68840k used, 16708368k free, 16632k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ SWAP COMMAND 3214 ntp 15 0 23412 5044 3916 S 0.0 0.1 0:00.00 17m ntpd 2319 root 5 -10 12648 4460 3184 S 0.0 0.1 0:00.00 8188 iscsid 2168 root RT 0 22120 3692 2848 S 0.0 0.1 0:00.00 17m multipathd 5113 mysql 18 0 474m 2356 856 S 0.0 0.1 0:00.11 472m mysqld 4106 root 34 19 251m 1944 1360 S 0.0 0.0 0:00.11 249m yum-updatesd 4109 root 15 0 90152 1904 1772 S 0.0 0.0 0:00.18 86m sshd 5175 root 15 0 90156 1896 1772 S 0.0 0.0 0:00.02 86m sshd Restart doesn't help, and, by they way is very slow, which I wouldn't normally expect on this machine (4 cores, 4Gb RAM, RAID1). So, with that - I'm pretty sure that this is not a disk cache, who is using the RAM, because normally it should have been reduced and let other processes to use RAM, rather then go to swap. So, finally, the question is - if someone has any ideas how to find out what process is actually using the memory so heavily?

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• "Play on another device" function not working with Samsung Allshare

  - by Tural Teyyuboglu

  Briefly I can't get work "Play on another device" function More detailed My Samsung TV (which support network) and PC are in the same network. The problem is, I can play PC contents from TV. But when I try to control TV remotely from Allshare software (PC), it shows TV only as connected device: But not as remote player in "players" list The result Tried to turn off firewall completely, reset router, re-install software. No success. Please help. BTW. On this link they kinda explained how to do it, but I software doesn' detect the TV as player in my case: http://www.samsung.com/global/allshare/pcsw/quickguide.html

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• Dual head setup for Ubuntu 10.04.1 and Windows XP Pro with same hardware configuration

  - by mejpark

  I have a Dell OptiPlex 360 workstation at work, with 2 x ATI RV280 [Radeon 9200 PRO] graphics cards installed, which are attached to two identical 19" HII flat panel monitors. I'm using the open source Radeon driver with Ubuntu, and the proprietary drivers with Windows. The good news is that dual head configuration works for both OSes. The bad news is, I have to use a different hardware configuration for each OS to achieve this. Hardware config #1: Dual monitors work for Windows XP Pro like this: First display -> external VGA port Second display -> DVI input on gfx card Hardware config #2: Dual monitors work for Ubuntu 10.04.1 like this: First display -> VGA port on gfx card Second display -> DVI input on gfx card I connected up the displays according to Config #2 and booted up Windows, which resulted in a mirror image on both screens. I was unable to login, as the login box was not visible. I unplugged the VGA lead from gfx card and plugged it into the external VGA port (Config #1) - Windows dual head works again, but the VGA-connected screen is not recognised by Ubuntu and remains in standby mode. Is it possible to configure a dual head setup for Ubuntu using Config #1, or am I missing something? I tried setting up dual monitors using Config #1, this morning which didn't work. By default, there is no xorg.conf file in Ubuntu 10.04.1, so I generated one using: $ sudo X :2 -configure X.Org X Server 1.7.6 Release Date: 2010-03-17 X Protocol Version 11, Revision 0 Build Operating System: Linux 2.6.24-27-server i686 Ubuntu Current Operating System: Linux harrier 2.6.32-24-generic #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010 i686 Kernel command line: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=a34c1931-98d4-4a34-880c-c227a2936c4a ro quiet splash Build Date: 21 July 2010 12:47:34PM xorg-server 2:1.7.6-2ubuntu7.3 (For technical support please see http://www.ubuntu.com/support) Current version of pixman: 0.16.4 Before reporting problems, check http://wiki.x.org to make sure that you have the latest version. Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. (==) Log file: "/var/log/Xorg.2.log", Time: Mon Sep 13 10:02:02 2010 List of video drivers: apm ark intel mach64 s3virge trident mga tseng ati nouveau neomagic i740 openchrome voodoo s3 i128 radeon siliconmotion nv ztv vmware v4l chips rendition savage sisusb tdfx geode sis r128 cirrus fbdev vesa (++) Using config file: "/home/michael/xorg.conf.new" (==) Using config directory: "/usr/lib/X11/xorg.conf.d" (II) [KMS] No DRICreatePCIBusID symbol, no kernel modesetting. Xorg detected your mouse at device /dev/input/mice. Please check your config if the mouse is still not operational, as by default Xorg tries to autodetect the protocol. Xorg has configured a multihead system, please check your config. Your xorg.conf file is /home/michael/xorg.conf.new To test the server, run 'X -config /home/michael/xorg.conf.new' ddxSigGiveUp: Closing log $ sudo X -config /home/michael/xorg.conf.new Fatal server error: Server is already active for display 0 If this server is no longer running, remove /tmp/.X0-lock and start again. Please consult the The X.Org Foundation support at http://wiki.x.org for help. ddxSigGiveUp: Closing log I then booted Ubuntu in failsafe mode, dropped into root shell, and executed $ X -config /home/michael/xorg.conf.new again. The screen went blank and turned off, so

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• Can I configure Thunderbird 3 to refresh the folder list for an Exchange IMAP account?

  - by Howiecamp

  Background: When used as an IMAP client against Gmail, Thunderbird 3 (may be the case in v2 also, not sure) will refresh it's list of folders (the folders correspond to Gmail labels) when you do "Download/Sync Now..." or restart the Thunderbird client. Any new folders (labels) created in Gmail will sync to the client and any folders moved/changed/deleted folders in Gmail will move/change/delete on the client as well. (Note: Thunderbird has the concept of "subscribing" to IMAP folders (assumingly allowing you to determine which folders you want, rather than bringing all of them down and dragging loads of data across the wire). When used against Gmail, Thunderbird appears to automatically subscribe to all folders (including when folders are newly created in Gmail), so this might be why the refresh is happening properly.) This behavior is what I want with Exchange. When using Thunderbird with Exchange (2007), the folder list doesn't refresh when folders are added/changed/deleted on the server and/or from a different mail client. When I look at the subscription options, some are checked and some are not (not sure why Thunderbird picked some and not others). And when I add new folders on the server and/or from another client, they never even appear in Thunderbird's list of folders, preventing me from subscribing to them.

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• Felix Baumgartner Skydives from the Edge of Space [Video]

  - by Jason Fitzpatrick

  Yesterday Felix Baumgartner broke the record for highest skydive by leaping out of a capsule 128,100 feet above the Earth. Check out his jump in the following videos. After flying to an altitude of 39,045 meters (128,100 feet) in a helium-filled balloon, Felix Baumgartner completed a record breaking jump for the ages from the edge of space, exactly 65 years after Chuck Yeager first broke the sound barrier flying in an experimental rocket-powered airplane. Felix reached a maximum of speed of 1,342.8 km/h (833mph) through the near vacuum of the stratosphere before being slowed by the atmosphere later during his 4:20 minute long freefall. The 43-year-old Austrian skydiving expert also broke two other world records (highest freefall, highest manned balloon flight), leaving the one for the longest freefall to project mentor Col. Joe Kittinger. The above video is a 2 minute highlight reel of the ascent and jump; check out the full 15 minute descent video here. For an in-depth look at the technology used to keep Baumgartner safe during his record setting journey, hit up the link below. The Tech Behind Felix Baumgartner’s Stratospheric Skydive [ExtremeTech] HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• Leaked Gmail for Android Version 4.2 Features Pinch-to-Zoom and Swipe-to-Delete [Video]

  - by Jason Fitzpatrick

  If you love keeping an eye at what’s around the corner, this video showcases some of the new features in Gmail for Android–there’s even an APK for those adventurous readers who want to try it. Courtesy of AndroidPolice, we’re treated to the above video showcasing Gmail for Android’s new look and features–including pinch-to-zoom and a swipe-to-delete (or archive), similar to the notification dismissal in Android Jelly Bean. If you’re up for a little unofficial app installation, you can even hit up the link below to check out the full writeup and grab a copy of the unofficial installer. Exclusive: Upcoming Gmail For Android 4.2 Will Finally Have Pinch-To-Zoom, Swipeaway Delete/Archive [AndroidZoom] HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• The Difference Between .com, .net, .org and Why We’re About To See Many More Top-Level Domains

  - by Chris Hoffman

  .com, .net, .org and other website suffixes are known as “top-level domains” (TLDs). While we normally see only a few of these, there are hundreds of them – and there may be thousands more soon. Top-level domains are managed by the Internet Assigned Numbers Authority (IANA), which is run by the Internet Corporation for Assigned Names and Numbers (ICANN). HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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• Bientôt une fonction officielle de scan des terminaux Android ? Google travaillerait sur un nouveau système de détection de malwares

  Bientôt une fonction officielle de scan des terminaux Android ? Google travaillerait sur un nouveau système de détection de malwares pour son OS mobile Plus l'écosystème d'Android évolue, plus il devient la cible favorite des pirates, avec une croissance du nombre des malwares selon les experts en sécurité. De même, plus Google investit également pour assurer la fiabilité et la sécurité de sa plateforme mobile. L'éditeur serait en train de travailler sur un nouveau dispositif de sécurité qui fera son apparition dans la prochaine version de Google Play. Selon un article du site spécialisé AndroidPolice, après analyse du code du fichier APK du prochain Google Play, estampil...

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• Linus Torvalds qualifie le disque dur de "Satan", le père du noyau Linux critique la latence du support de stockage

  Linus Torvalds qualifie le disque dur de « Satan » le père du noyau Linux critique la latence du support de stockage et opte pour les mémoires Flash Linus Torvalds n'a pas la langue dans sa poche. Le créateur du noyau Linux vient une fois de plus de faire l'une de ses déclarations qui lui sont caractéristiques, lors d'un entretien avec les amateurs de technologie du blog Slashdot. Après avoir qualifié les développeurs du système d'exploitation OpenSuse de « crétin » et plus récemment le fabricant Nvidia de « pire société ayant travaillé avec la fondation Linux », Torvalds a déversé son courroux sur les disques dur...

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• OBIEE 10g premier support ends Mid 2013

  - by THE

  To give all OBIEE users a fair warning ahead of time. Please be aware that the Premier Support product lifecycle for Oracle Business Intelligence Enterprise Edition and Oracle Business Intelligence Publisher 10.1.3.4.x is ending in July 2013 as of the  lifetime Support policy. Oracle Business Intelligence Enterprise Edition and Oracle Business Intelligence Publisher 10.1.3.4.x will be in Sustaining Support phase. "Sustaining Support" does NOT include: New program updates, fixes, security alerts, and critical patch updates New tax, legal and regulatory updates New upgrade scripts Certification with new third party products/versions 24 hour commitment and response guidelines for Severity 1 service requests as defined in the Severity Level section in the Oracle Technical Support Policies document linked below. We are encouraging you to move to OBIEE 11gR1. For more details please see the following documents on My Oracle Support ( https://support.oracle.com):"Premier Support Ends Dec 31 2011 for Oracle Fusion Middleware 10g 10.1.2 & 10.1.4" (  Doc ID 1290974.1)

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• QotD: Eben Upton on Raspberry Pi Model B Shipping With 512MB of RAM

  - by $utils.escapeXML($entry.author)

  One of the most common suggestions we’ve heard since launch is that we should produce a more expensive “Model C” version of Raspberry Pi with extra RAM. This would be useful for people who want to use the Pi as a general-purpose computer, with multiple large applications running concurrently, and would enable some interesting embedded use cases (particularly using Java) which are slightly too heavyweight to fit comfortably in 256MB.The downside of this suggestion for us is that we’re very attached to $35 as our highest price point. With this in mind, we’re pleased to announce that from today all Model B Raspberry Pis will ship with 512MB of RAM as standard.Eben Upton, a founder and trustee of the Raspberry Pi foundation, in a blog post announcing the change.

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• Two Cloudy Observations from Oracle OpenWorld

  - by GeneEun

  Now that the dust has settled from another amazing Oracle OpenWorld, I wanted to reflect back on a couple of key observations I made during the event. First, it was pretty clear that Cloud was again a big deal at this year's conference. Yes, the Oracle Database 12c announcement was also huge, but for most it was hard to not notice that Oracle continues to be "all-in" with respect to cloud computing. Just to give you an idea of the emphasis on Cloud, there were over 300 Cloud-related sessions at this year's OpenWorld. If you caught some of the demo booths in the Oracle Red Lounge, then you saw some of the great platform, application, and social services that are now part of Oracle Cloud, as well as numerous demos of private cloud products that Oracle offers. Second, during Thomas Kurian's keynote presentation on Oracle Cloud, he announced the Preview Availability of a new service called Oracle Developer Cloud Service. This new platform service will provide developers with instant access to environments to better manage the application development lifecycle in the cloud. It provides development project teams access to favorite tools like Hudson, Git, Github, wikis, and tasks to help make innovation faster, more collaborative, and more effective. There's also integration with IDEs like Eclipse, NetBeans, and JDeveloper. If you're a developer, it's an awesome addition to Oracle Cloud's platform services! Want more details about Oracle Developer Cloud Service? Click here.

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• My Oracle Support 6.3 - Knowledge Highlights

  - by JanSyss

  My Oracle Support 6.3 was released over the weekend (13-Oct-2012), and with that we released 30+ enhancements and 60+ bug fixes. Most important changes Search Suggestions are auto-correcting spelling errors, more suggestions for 'how to' type questions, enhanced usability to see the suggested additional terms. Improved Knowledge Base region on the My Oracle Support dashboard: recent searches from this region now retain the search attributions (e.g. pre-selected products or release). Search Tip: if the Knowledge Base region doesn't show up as the first region in the right column on the My Oracle Support dashboard, consider personalizing your dashboard to put it first, so that you right there for searching. Specifying the product you are researching an issue for, with optionally version and task as well, makes searches in the majority of the cases more precise. for more information, see my comments in my previous blog on the topic: https://blogs.oracle.com/supportportal/entry/mos_6_2_release Better support for searches on ORA-600 & ORA-700: no longer a difference in results between searching on 'ORA-600 [Arg1]' and 'Ora-00600: Internal Error Code, Arguments: [Arg1]'.

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• Perfect Your MySQL Database Administrators Skills

  - by Antoinette O'Sullivan

  With its proven ease-of-use, performance, and scalability, MySQL has become the leading database choice for web-based applications, used by high profile web properties including Google, Yahoo!, Facebook, YouTube, Wikipedia and thousands of mid-sized companies. Many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL Database will broaden your career path with growing job demand. Hone your skills as a MySQL Database Administrator by taking the MySQL for Database Administrators course which teaches you how to secure privileges, set resource limitations, access controls and describe backup and recovery basics. You also learn how to create and use stored procedures, triggers and views. You can take this 5 day course through three delivery methods: Training-on-Demand: Take this course at your own pace and at a time that suits you through this high-quality streaming video delivery. You also get to schedule time on a classroom environment to perform the hands-on exercises. Live-Virtual: Attend a live instructor led event from your own desk. 100s of events already of the calendar in many timezones. In-Class: Travel to an education center to attend this class. A sample of events is shown below:  Location  Date  Delivery Language  Budapest, Hungary  26 November 2012  Hungarian  Prague, Czech Republic  19 November 2012  Czech  Warsaw, Poland  10 December 2012  Polish  Belfast, Northern Ireland  26 November, 2012  English  London, England  26 November, 2012  English  Rome, Italy  19 November, 2012  Italian  Lisbon, Portugal  12 November, 2012  European Portugese  Porto, Portugal  21 January, 2013  European Portugese  Amsterdam, Netherlands  19 November, 2012  Dutch  Nieuwegein, Netherlands  8 April, 2013  Dutch  Barcelona, Spain  4 February, 2013  Spanish  Madrid, Spain  19 November, 2012  Spanish  Mechelen, Belgium  25 February, 2013  English  Windhof, Luxembourg  19 November, 2012  English  Johannesburg, South Africa  9 December, 2012  English  Cairo, Egypt  20 October, 2012  English  Nairobi, Kenya  26 November, 2012  English  Petaling Jaya, Malaysia  29 October, 2012  English  Auckland, New Zealand  5 November, 2012  English  Wellington, New Zealand  23 October, 2012  English  Brisbane, Australia  19 November, 2012  English  Edmonton, Canada  7 January, 2013  English  Vancouver, Canada  7 January, 2013  English  Ottawa, Canada  22 October, 2012  English  Toronto, Canada  22 October, 2012  English  Montreal, Canada  22 October, 2012  English  Mexico City, Mexico  10 December, 2012  Spanish  Sao Paulo, Brazil  10 December, 2012  Brazilian Portugese For more information on this course or any aspect of the MySQL curriculum, visit http://oracle.com/education/mysql.

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• ArchBeat Link-o-Rama Top 10 for October 7-13, 2012

  - by Bob Rhubart

  The Top 10 items shared via the OTN ArchBeat Facebook page for the week of October 7-13, 2012. OOW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Oracle's Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Adaptive ADF/WebCenter template for the iPad | Maiko Rocha Oracle Fusion Middleware A-Team member Maiko Rocha responds to a a customer request for information about how to create an adaptive iPad template for their WebCenter Portal application, "a specific template to streamline their workflow on the iPad." Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. WebCenter Sites Gadget Development Concepts Quickstart | John Brunswick What are Gadgets? "At their most basic level they can be thought of as lightweight portlets that run largely on the client side of an architecture," says John Brunswick. "Gadgets provide a cross-platform container to run reusable UI modules that generally expose dynamic information to an end user, allowing for some level of end user customization." Oracle Fusion Middleware Security: OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call Academies. "These indexes contain the articles we've written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Fusion Applications Technical Tips | Naveen Nahata "Setting memory parameters for Admin and Managed servers of various domains in Fusion Applications can be, let us say, a little daunting," says Oracle Fusion Middleware A-Team member Naveen Nahata. "While all this may look complicated and intimidating, it is actually relatively simple once you understand how it all works." Updated Agenda for OTN Architect Day Los Angeles (Oct 25) In less than two weeks Oracle Architect Day rolls into Los Angeles, with a full slate of sessions devoted to cloud computing, engineered systems, and SOA. Follow the link for the updated event agenda. ORCLville: OOW 2012 - A Not So Brief Recap Oracle ACE Director Floyd Teter, an Applications & Apps Technology specialists, shares his personal, frank, and and extensive recap or Oracle OpenWorld 2012. SOA Suite create partition in Enterprise Manager | Peter Paul van de Beek "In Oracle SOA Suite 10g, or more specific BPEL 10g, one could group functionality in domains," says Peter Paul van de Beek. "This feature has been away in the early versions of SOA Suite 11g. They have returned in more recent version and can be used for all SCA composites (instead of BPEL only). Nowadays these 10g domains are called partitions." Thought for the Day "I strive for an architecture from which nothing can be taken away." — Helmut Jahn Source: BrainyQuote.com

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