I converted to iPhone two years ago when I left my former employer and my Blackberry behind. The truth is I half-heartedly purchased my iPhone. It was a great looking device, but as far as I was concerned, it was a mere toy compared to my Blackberry.  I remember hiding the toy in my briefcase when attending business meetings because I didn’t consider it to be professional enough.  I’ve since owned all three generations of the iPhone and, well, iPhone seems to have caught on. I still miss the click of the Blackberry keyboard and the blinking red light letting me know that someone/something requires my attention, but I’m officially an iPhone fanboy now. 

My mom called last weekend and asked if she should buy an iPhone. I talked her ear off about everything I love about iPhone. I went on for about twenty minutes. I couldn’t help myself. I mentioned everything from my podcast subscriptions to the application which manages my workouts.  I went as far as to say that someday all smart phones will be referred to as iPhones just like all tissues are referred to as Kleenex and all sodas are referred to as Cokes.  I was really on a roll and then I stopped. I had to…the call dropped.  There I was, strategically standing in the far corner of my backyard where I get the most reliable AT&T reception and the call drops in middle of my iPhone pitch.  Folks, I don’t care how good a salesperson you are, it’s tough to recover from a situation like this.  

I dialed my mom back and jokingly asked if she was planning to make calls with her new phone. I explained that AT&T is bound to provide better service eventually but I’m not sure she should wait. After all, I have troubles with the network in San Diego and I can only image how bad it would be for her in Western Massachusetts.

Mom called back a few days later exclaiming, “I bought a Droid! I love this phone! I haven’t done anything with it but make phone calls, but I love it.”  I had to laugh.  My mom made the right call (pun intended.) 

The iPhone is an amazing device, but owners are constantly reminded that its core function (it’s a phone, remember?) is subpar.  If you love gadgets, you’re probably enthralled by iPhone’s many bells and whistles and, relatively speaking, the terrible phone service might not amount to much.  (Maybe it amounts to a rant on your blog.) The overall iPhone offering is so attractive that consumers are willing to wait for AT&T to straighten up their act or wait until Apple grants a choice of carriers.  But I don’t see either of these remedies coming soon. In the interim, I’m willing to take my iPhone for what it is and just continue to enjoy my favorite features while pretending that poor coverage isn’t a big deal. With any luck, more and more reasonable folks will recognize that Android Phones are legitimate players in the smart phone space, they will buy loads of them and there will become plenty of functional phones to borrow when my “phone” is showing zero bars.  Heck, I’m already covered when I visit my mom.