Blackberry message text is all white on white cannot read - Outlook 2007

Posted by johnny on Super User See other posts from Super User or by johnny
Published on 2009-10-22T16:47:05Z Indexed on 2010/03/24 13:03 UTC
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Hi, I have a user that has Outlook 2007. When a certain person sends her an email from their blackberry the text is all white. If you copy all the text and place it in Word and change the font color you can see the email. The recipient is the only person that has the trouble with email from the blackberry device from this certain person. Everyone else can see the bb messages fine. Any ideas on what to check? I made sure the theme was set to none and that all fonts selected were installed (changed it to arial.)

All other emails sent to the recipient are fine from everyone. The user that sends from the blackberry also has a PC. When he sends emails from the machine it looks fine for the troubled recipient. It is only when sending from the bb to that certain person that we get the white on white "invisible" text.

Thank you for any help.

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