Open a document from library Word opened but the contents is not loaded
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Published on 2010-03-24T01:23:33Z
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2010/03/24
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sharepoint
[Environment]
- Server
- Sharepoint Portal Server 2003
- Client
- Windows XP
- Internet Explorer 6.0
- Microsoft Office 2003
Hello~
Today I received a call from one of my client and she said that she received an alert, "Ambiguous name detected: tempDDE" when attemping to open a doc from library. So I googled some and found solutions from MS and others and modified from Normal.dot to Normal1.dot.
But after that, when I opened it again from library another problem happend and it is the doc contents is not loaded. When I click the link of doc, then the WIN?WORD.exe pops up but the contents of the document is not showing up (Silent).
I tried some
- Open the doc file using Word > Open Menu (Library Link) => Worked
- Get the url of the file and open it uing using Word > Open Menu => Worked
- Add the url to Trusted Site => Done but not helped
Any advices are welcomed.
Thanks,
Karl
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