How to fix Browser Blue Screen of Death?

Posted by WilliamKF on Super User See other posts from Super User or by WilliamKF
Published on 2010-03-29T00:32:46Z Indexed on 2010/03/29 1:03 UTC
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I am running Windows XP SP3 and Firefox v3.6.2 and Internet Explorer and have an issue with Firefox and IE causing the Blue Screen of Death. If I run in Windows safe mode, it does not occur, but running normally, it seems my firefox profile is going bad and results in certain web pages causing the BSOD. IE is also getting BSOD on some pages. For example, presently, if I visit ebay.com in Firefox, it gets BSOD. It also fails when visiting http://www.google.com/ig?hl=en&source=iglk. IT removed my Firefox profile and that seemed to fix the issue for a while. However, now it has started occurring again. I turned off all firefox extensions and it still occurs. I'd like to fix my system so this does not occur. The IT folks don't seem to be able to solve this, so I am trying to fix it on my own. The BSOD is about something like (from memory) DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Why would safe mode avoid the issue and what does that tell us about the probable cause?

I don't want to have to keep deleting my profile, so I'd like to find out the cause of the corruption.

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