My program is getting a false positive from a certain 3 letter Anti Virus Company. Its just our companies branded version of Ultra VNC. Its only this one company that's identifying it as a virus and we've been using the same copy of that program for almost a year. I know its possible to tell this Anti Virus program the VNC client is safe, but I can't do that for all of our clients. I've tried to find a way to contact this company to see if they can do something to prevent this from happening, but I'm not getting anywhere. Has anyone who's experiened this issue with thier software, found a solution?

Thanks