HelpSpot to Fogbugz to HelpSpot integration

Posted by James Ludlow on Stack Overflow See other posts from Stack Overflow or by James Ludlow
Published on 2010-02-08T10:06:20Z Indexed on 2010/04/26 15:43 UTC
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Does anyone have a nice example of integration between HelpSpot and Fogbugz?

We're using HelpSpot as our customer facing software and ticket management, and then if a developer needs to work on a ticket the data will be pushed to Fogbugz.

Obviously we can use the Fogbugz push API that Userscape provides, but this only allows you to specify the title of the incident in Fogbugz. Ideally I want to share title, assigned to, category and status in a two-way integration.

Do most people just use emails between the two programs, or has anyone come across a nice third party app?

Thanks in advance!

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