Double Click to open Office docs is slow, File -> Open is fast.

Posted by Keith on Server Fault See other posts from Server Fault or by Keith
Published on 2010-05-03T20:30:33Z Indexed on 2010/05/03 20:38 UTC
Read the original article Hit count: 265

Filed under:

ms-office

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mappeddrive

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double-click

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slow

I have 2 unique networks. They both share similar architecture:

Windows 2003 SBS SP2
Running Symantec Endpoint
Running Symantec Information Foundation
Shared drives off a data partition
Clients running Office 2003 or 2007
Connect to file server through mapped drives

When users try to open a file from their local PC by double clicking, it will take 30-60 seconds to open. When they do File -> Open, those same documents open up almost immediately.

So far I've tried the following - CCleaner to parse the registry of outdated mapped drives - Disabled "using DDE" - Disabled A/V - Reboot

Any ideas beyond that? Figured this question belongs here instead of SU since its the same issue on different networks.

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