Cisco Anyconnect Issue on HTC HD2
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by Myles
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Published on 2010-05-11T10:25:58Z
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2010/05/11
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Hello,
We've just got a HTC HD2 handset through (UK - T-mobile); and we've installed the Cisco Anyconnect client. It connects ok but then after a few seconds disconnects, then reconnects. It then keeps cycling through in this way, and at no point can we even attempt to sync Exchange!
Our ASA 5510 reports;
Group User IP <149.254.217.2> SVC Message: 17/ERROR: Reconnecting to recover from error..
And from the phone log;
10:56:03Debug Function: CSocketTransport::getTransportMTU File: ..\IPC\SocketTransport.cpp Line: 1058 Invoked Function: CNetInterface::GetTcpIpMTU Return Code: -32571377 (0xFE0F000F) Description: NETINTERFACE_ERROR_INTERFACE_NOT_AVAILABLE
Does anyone have any advice on why it's constantly disconnecting?
The phone log does suggest a lack of service; but the phone can browse the net, make calls, etc and appears to have good signal throughout.
We did try the Anyconnect software on a Windows 7 PC which worked fine, no drop outs.
Any help would be greatly appreciated!
Thank you,
Myles
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