Cisco Anyconnect Issue on HTC HD2

Posted by Myles on Server Fault See other posts from Server Fault or by Myles
Published on 2010-05-11T10:25:58Z Indexed on 2010/05/11 10:35 UTC
Read the original article Hit count: 1070

Filed under:
|
|

Hello,

We've just got a HTC HD2 handset through (UK - T-mobile); and we've installed the Cisco Anyconnect client. It connects ok but then after a few seconds disconnects, then reconnects. It then keeps cycling through in this way, and at no point can we even attempt to sync Exchange!

Our ASA 5510 reports;

Group User IP <149.254.217.2> SVC Message: 17/ERROR: Reconnecting to recover from error..

And from the phone log;

10:56:03Debug Function: CSocketTransport::getTransportMTU File: ..\IPC\SocketTransport.cpp Line: 1058 Invoked Function: CNetInterface::GetTcpIpMTU Return Code: -32571377 (0xFE0F000F) Description: NETINTERFACE_ERROR_INTERFACE_NOT_AVAILABLE

Does anyone have any advice on why it's constantly disconnecting?

The phone log does suggest a lack of service; but the phone can browse the net, make calls, etc and appears to have good signal throughout.

We did try the Anyconnect software on a Windows 7 PC which worked fine, no drop outs.

Any help would be greatly appreciated!

Thank you,

Myles

© Server Fault or respective owner

Related posts about cisco

Related posts about anyconnect