Cisco Prime NCS not starting
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Kwazii
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Published on 2013-07-18T17:40:25Z
Indexed on
2014/05/27
15:31 UTC
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I have received the Cisco Prime OVA file and which we placed onto an Oracle virtual environment. We turn the VM on and the CLI boots, When we try to start the NCS service we get errors.
HOSTNAME/USER# ncs start
Starting Network Control System...
Exception in thread "main" java.lang.NullPointerException
at com.cisco.wnbu.udi.impl.UDIManager.isPhysicalAppliance(UDIManager.java:184)
at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:335)
at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281)
at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901)
Logs
HOSTNAME/USER# show logging
07/18/13 10:25:38.878 INFO [system] [main] Setting management interface address to 192.168.0.10
07/18/13 10:25:38.884 INFO [system] [main] Setting peer server interface address to 192.168.0.10
07/18/13 10:25:38.884 INFO [system] [main] Setting client interface address to 192.168.0.10
07/18/13 10:25:38.884 INFO [system] [main] Setting local host name to HOSTNAME
07/18/13 10:25:40.341 ERROR [system] [main] THROW
java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:419)
at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:536)
at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:228)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:521)
at java.sql.DriverManager.getConnection(Unknown Source)
at java.sql.DriverManager.getConnection(Unknown Source)
at com.cisco.server.persistence.util.OracleSchemaUtil.openConnection(OracleSchemaUtil.java:277)
at com.cisco.server.persistence.util.OracleSchemaUtil.dbServerUp(OracleSchemaUtil.java:836)
at com.cisco.packaging.DBAdmin.dbServerUp(DBAdmin.java:1429)
at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:833)
at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:757)
at com.cisco.packaging.WCSAdmin.wcsServerUp(WCSAdmin.java:637)
at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:294)
at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281)
at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901)
Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:375)
at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:422)
at oracle.net.ns.NSProtocol.establishConnection(NSProtocol.java:678)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:238)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1054)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:308)
... 15 more
Caused by: java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(Unknown Source)
at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at oracle.net.nt.TcpNTAdapter.connect(TcpNTAdapter.java:209)
at oracle.net.nt.ConnOption.connect(ConnOption.java:123)
at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:353)
... 20 more
07/18/13 10:25:40.347 INFO [admin] [main]
07/18/13 10:25:40.347 INFO [admin] [main] Starting Network Control System...
07/18/13 10:25:40.347 INFO [admin] [main]
07/18/13 10:25:40.394 ERROR [admin] [main] Problem using CARS API:
com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request
at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118)
at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66)
at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69)
at com.cisco.wnbu.udi.impl.UDIManager.setPersistenceDirectory(UDIManager.java:139)
at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:332)
at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281)
at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901)
07/18/13 10:25:40.396 ERROR [admin] [main] Problem using CARS API:
com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request
at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118)
at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66)
at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69)
at com.cisco.wnbu.udi.impl.UDIManager.setVirtualPID(UDIManager.java:169)
at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:333)
at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281)
at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901)
07/18/13 10:25:40.397 ERROR [admin] [main] Problem using CARS API:
com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request
at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118)
at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66)
at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69)
at com.cisco.wnbu.udi.impl.UDIManager.setPhysicalPID(UDIManager.java:154)
at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:334)
at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281)
at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901)
07/18/13 10:25:40.397 ERROR [admin] [main] Problem using CARS API:
com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request
at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118)
at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66)
at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69)
at com.cisco.wnbu.udi.impl.UDIManager.getUDI(UDIManager.java:112)
at com.cisco.wnbu.udi.impl.UDIManager.isPhysicalAppliance(UDIManager.java:184)
at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:335)
at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281)
at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901)
Any help is appreciated, Thanks
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