Additional mailboxes in Outlook 07 SP2

Posted by Nick on Server Fault See other posts from Server Fault or by Nick
Published on 2009-05-14T18:08:52Z Indexed on 2010/05/25 9:41 UTC
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exchange

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outlook-2007

I have had my Outlook 2007 open additional mailboxes via the advanced account settings. After updating to Office SP2, the list of emails in the additional account still displays, but I get a message for each mailbox item:

 This item cannot be displayed in the Reading Pane. 
 Open the item to read its contents.

After double clicking the message, I get a small error box which displays just

 Cannot open this item. Unknown Error.

Also, if I try to re-add the mailbox in the Advanced tab of my account settings, I get an error message

The name cannot be resolved.  The connection to Microsoft Exchange is unavailable. 
Outlook must be online or connected to complete this action.

However, the status bar indicates Online with Microsoft Exchange, and I can both send and receive emails from my primary account. What could be going wrong?

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