I'm running SBS2k on a machine with a 56k modem for all outgoing faxes. We have a terminal server running server 2003 enterprise and in printers the sharedfax shows "unable to connect status". When you right-click, properties, it gives you an error saying the spool service is not running and you cannot view properties. The spooler service is indeed running on the 2k3 server because I can view the other printer's properties..and on 2k I show the Microsoft Shared Fax service AND Print Spooler as started. Here's the tricky part, I can add the shared fax printer on a domain computer locally (Windows XP) and it will show ready status and I can send faxes, they show up on the 2k server's fax console manager as in progress. I've sent a couple from a few different workstations today successfully, but still unable to send from 2k3 terminal services.