Hi,

I'm a beginning sharepoint developer asked to implement the following scenario in sharepoint 2010. We're a bit lost on the best approach to get started.. I'm really struggling to find the best practise solution.

This is the flow:

• A user can make a request with a title and a description.
• A mail gets sent to the representative with a link to a form.
• A representative can approve or reject the request.
  • If approved: A mail gets sent to Board with a link to form
  • If rejected: A mail gets sent to the user with the message that it has been rejected.
• when the request was approved by the representative, the board can approve or reject the request.
• A mail gets sent to the user and the representative with the descision of the board.

So the list has the following fields:

• Request title
• Request description
• Representative approval
• Representative description
• Board approval
• Board description

The user should see the following form:

• Request title (editable)
• Request description (editable)

The representative should see the following form:

• Request title (read-only)
• Request description (read-only)
• Representative approval (editable)
• Representative description (editable)

The Board should see the following form:

• Request title (read-only)
• Request description (read-only)
• Representative approval (read-only)
• Representative description (read-only)
• Board approval (editable)
• Board description (editable)

My questions:

• What tool is most appropriate for making the forms? Infopath? SPD? VS2010? How do I handle rights to make sure only the board can access the board edit form?
• What kind of workflow do I use? When do I start the workflow(s)? What do I use to develop the workflow(s)?
• How do I handle rights when showing the listview with all requests?
• How can I build the links in the mails sent to the different groups.

Thanks in advance for any advice.