Volume is no longer showing in Raid Controller BIOS and in Windows

Posted by Gordon on Super User See other posts from Super User or by Gordon
Published on 2010-06-10T15:53:40Z Indexed on 2010/06/10 16:03 UTC
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Hi all,

I have installed some critical Windows Updates yesterday and now my external RAID Volume no longer shows in Windows Vista x64. All updates went through successfully. From their description, I cannot see how they should relate to the issue, but this is the only change that happened, so who knows.

Anyway, here is the details:

I have an external eSata enclosure that is running on a SiI4726 controller. I can connect to the controller with it's management utility from the computer the enclosure is connected to. The three drives in the enclosure show up as JBODs.

I had those drives configured to be one logical RAID5 drive. RAID management is done through a SiI3132 SoftRaid controller. The Raid Management Utility just shows empty channels where it usually shows the Raid Group.

In the Windows Disk Manager, I can see an unknown unitialized device. This is fine according to the setup manual. What it doesn't show is my Raid drive. It's gone. Also, when booting Windows, the BIOS of the controller used to show the RAID volume before booting the OS. This is not happening anymore.

Updating drivers and firmware did not help. I have made sure the drivers and firmware are compatible to each others. And like I said, it used to work before.

Any clues?

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