Why is my ftp connection timing out?

Posted by NEPatriot on Server Fault See other posts from Server Fault or by NEPatriot
Published on 2010-06-12T04:09:44Z Indexed on 2010/06/12 4:13 UTC
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Filed under:

ftp

|

timeout

This is the log info:

Status: Connected  
Status: Retrieving directory listing...  
Command: PWD  
Response: 257 "/" is your current location  
Command: TYPE I  
Response: 200 TYPE is now 8-bit binary  
Command: PASV  
Response: 227 Entering Passive Mode (173,201,145,1,199,43)  
Command: MLSD  
Error: Connection timed out  
Error: Failed to retrieve directory listing

The strange thing is that I've set the transfer mode to active... I've called my hosting company support and they're able to connect to this server using my ftp credentials. I've also tried to connect on another machine on my network and have the same issue.

Could it be the firewall? My ISP?

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