Threading in Thunderbird based on subject

Posted by MrStatic on Super User See other posts from Super User or by MrStatic
Published on 2010-06-15T01:26:29Z Indexed on 2010/06/15 1:33 UTC
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I am in Thunderbird 3.0.4 which is the latest (as of now) for windows. I have edited the about:config as per the Mozilla Mail/News wiki I have tried with mail.correct_threading as false as well.

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After restarting Thunderbird it still does not thread per just subject/date. We use DeskPro which emails out to each tech every time a support ticket is created/replied to but since these are notices they do no include In-Reply-To headers.

For these emails each subject line is exactly the same for each ticket. Curious if anyone can shed some light on this.

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