cdrom drive doesn't work on laptop

Posted by bozdoz on Super User See other posts from Super User or by bozdoz
Published on 2010-12-21T05:02:53Z Indexed on 2010/12/21 5:23 UTC
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Here's as best as I can describe it:

When starting up, the boot order doesn't recognize the cdrom drive, but I can open and close the drive during this time.

In Windows 7, I can't open the cdrom drive, and it doesn't recognize it in device manager, disk management, or my computer.

In Ubuntu Linux, I can open the cdrom drive, but it still doesn't recognize the cds, and it won't mount.

If I reformat everything, would my cdrom drive work again? Can I reinstall Windows without a cdrom drive? I've deleted the upper and lower filters as was suggested in Google searches. Took the disk drive out and checked that it was installed correctly (no reason it shouldn't have been). Still: nothing works.

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