Looking for a simple Ticket Management Software

Posted by waszkiewicz on Server Fault See other posts from Server Fault or by waszkiewicz
Published on 2009-07-07T10:19:10Z Indexed on 2010/12/29 11:55 UTC
Read the original article Hit count: 332

Filed under:

management

|

software

|

helpdesk

|

ticket

I'm looking for a good, free ticket management software that could be accessible from everywhere. The company is small (10 people) and the first goal is to have a database and to follow important incidents, even if someone is out of office. I tried OTRS, very nice but I suppose a bit complicated for some of our developers.

Thanks for your suggestions.

EDIT: I forgot to write that the platform is Windows for all users.

© Server Fault or respective owner

Related posts about management

SQL Server Management Features vs Oracle Database Management Features

as seen on Internet.com - Search for 'Internet.com'
The usefulness and utility of the SQL Server Agent cannot be overstated. Oracle Database supports the automatic starting of an instance, so whatever is associated with the Oracle instance can also be started along with the instance. The same holds true with the SQL Server instance and its agent service… >>> More
Enterprise Performance Management: Driving Management Excellence

as seen on Oracle Blogs - Search for 'Oracle Blogs'
Extending operational excellence to management excellence is the new strategic imperative for organizations large and small, all around the world. Management Excellence is a strategy for organizations to differentiate from their competition, by being smarter, more agile and more aligned. Tune into… >>> More
SQL Server Management Features vs Oracle Database Management Features

as seen on SQL Server Central - Search for 'SQL Server Central'
The usefulness and utility of the SQL Server Agent cannot be overstated. Oracle Database supports the automatic starting of an instance, so whatever is associated with the Oracle instance can also be started along with the instance. The same holds true with the SQL Server instance and its agent service… >>> More
Oracle Application Management Pack and Application Change Management Pack for Oracle E-Business Suit

as seen on Oracle Blogs - Search for 'Oracle Blogs'
???????????,ORACLE AMP,ACP3.0 For Oracle EBS R12???,?????????? - EBS R12.1.2 - Grid Control 10.2.0.1 - 10.2.0.5 - AMP3.0 - ACP3.0 ??????????,??????????????,????????????????. ??????,??????????... >>> More
IIS Management Console is not present in web management tool

as seen on Super User - Search for 'Super User'
M facing the same problem.IIS Management console is not present under web management tool.Two options are there 1IIS 6 management compatibility 2IIS Management Scripts & Tools. checked both. But come in no use.Please help. >>> More

Related posts about software

Terminology: Difference between software interface, software component, software unit, software modu

as seen on Stack Overflow - Search for 'Stack Overflow'
I see these terms used quite a lot between various authors, but I can't seem to fix upon definitive definitions. From my POV a software interface is a "type" specifying the way in which a software component may be used by other softare components. But what exactly a software component is I'm not… >>> More
Miracle Traffic Bot - A Multi Use SEO Software - Why One Should Choose Multi Use Software

as seen on Ezine Articles - Search for 'Ezine Articles'
Miracle traffic bot SEO software like so many products online it can be a scam. It claims to be wonderful, that I was thinking before I buy this product. They call it the 3-in-1 SEO magic software. >>> More
Tracking downloads of your software + software CDN?

as seen on Stack Overflow - Search for 'Stack Overflow'
I'm primarily a web app developer/entrepreneur, so there's a lot I don't know about the desktop software distribution process. I've been thinking about making a Mac OS X app for fun, that I would distribute for free or a really small donation, but started thinking about distribution+download analytics: a)… >>> More
software cd that allow to install software only once [closed]

as seen on Stack Overflow - Search for 'Stack Overflow'
i have a installation cd of one software that allows me to install that software only once in a life. after formatting or even trying to install that software in another pc, cd doen't allow me install that software. i want to know what is the mechanism that make such a cd. And how to crack that installation… >>> More
What software license to use for commercial software?

as seen on Stack Overflow - Search for 'Stack Overflow'
Hey there, Under what license agreement should you release software under if it's closed-source and for commercial use only? Are there multiple license types? (such with open source you have BSD, GNU/GPL etc..) If so, which one do I choose, and are there samples out there to get you started? I… >>> More