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  • pGina with automatic Kerberos ticket and OpenAFS token/ticket

    - by rolands
    I am currently updating our educational Windows lab images from XP to 7, In doing so we are also migrating from Comtarsia to pGina. Unfortunately somewhere in the transition our automation that fetched kerberos and OpenAFS tickets/tokens on login has completely stopped functioning. Basically what used to happen was, using kfw-3.2.2 and the old OpenAFS release (loopback adapter days), either comtarsia would share password or something with the NIM (Network Identity Manager) which would authenticate against the kerberos server gaining a ticket and AFS token needed to access the users file, this was aided by the fact that our ldap database that windows authenticates against is also what kerberos uses to authenticate so usernames/passwords are the same across both services. I have set up all of the tools, albeit newer 64bit versions which seem to have given me less trouble than the previous releases of NIM/OpenAFS/Krb5, as well as setting their configurations back to what we used to use. Unfortunately this seems to be fubar'd in some way, instead all we get now is a OpenAFS token, most likely I assume from the AFScreds tool which operates some kind of integrated login process, although this does not help in getting a kerberos ticket or a afs ticket for which a login box is provided be NIM after the user logs in. Does anyone know IF it is possible to do what we are trying, and if so how? I was considering writing a pGina plugin which would interact with the server itself but this seems slightly like overkill considering that all these applications already exist...

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  • Recommendation on Ticket system with billing feature

    - by jacklty
    Actually, I do not know if I have used the right terms to describe our situation. Basically, We would like to have a system to help us to do billing and support at the same time. For example, we would like to offer outside users a customer support with ticket system, however the outside users need to purchase some credits beforehand through the system in order to submit their requests. Sometimes, our representatives will charge extra unit of credit for solving some open tickets due to the complexity and hours spent. (It will be nice to submit user a further billing request to same open ticket, and user can either accept/declined) Is there any available application or service we can use for the purpose above?

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  • Looking for a simple Ticket Management Software

    - by waszkiewicz
    I'm looking for a good, free ticket management software that could be accessible from everywhere. The company is small (10 people) and the first goal is to have a database and to follow important incidents, even if someone is out of office. I tried OTRS, very nice but I suppose a bit complicated for some of our developers. Thanks for your suggestions. EDIT: I forgot to write that the platform is Windows for all users.

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  • Umbraco Code Garden 2010 - Ticket Auction for Charity

    - by Vizioz Limited
    Hi All,When Code Garden 2010 was first announced I bought two early bird tickets for the conference as at the time I had hoped to offer the ticket to one of my developers, but unfortunately both of them are unable to make the conference so I am left with a spare ticket.Some people would try to sell the ticket to get the money back, but I thought I'd prefer to put the ticket up for auction and donate all the money to a charity called Able Kidz who help children with disabilities by providing them special computers and software.If you would like to bid for the ticket please look at the auction here:Umbraco Codegarden 2010 TicketHappy bidding and hopefully see the winner at Codegarden!

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  • Drupal modules for ticketing system

    - by freddy6
    Hi All, We are looking at implementing a ticketing system at our work place. We intially tried OS Ticket which was fine. But management are hoping to integrate it into out intranet. (which will be done in Drupal) The Ticketing system will be used for the IT Team. Are there any modules available in Drupal that handle tickets or a module that can implement a ticketing system into Drupal. Any suggestions or experience in this area will be much appreciated.

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  • what are the best concert-ticket systems? comercial and open source

    - by helle
    can anybody recommend (of developers-opinion) such systems, where you can book tickets for concerts, conferences, etc. one should be able to book a seat as well, and it shell do the debitcard stuff, and has a good interface for accounting. I am looking for an open source solution, but I am also interested in commercial ones, to have a comparison of features and prices, etc. thanks for everybodys suggestions - pros and cons to it are very wellcome ;) well, it shouldn't has a flash component multi languages :) would be great an extra mobile-view is preferred the extra extra bonus for such a system would be a very good wordpress compatibility p.s. sorry for my english well ... I already googled a lot. But I found so very many, that I hope you could help me to find a good choice, to have a base from where I can do a further lookup. and for sure :) What are the things you I have to have in mind. What brings troubles, what brings costs?

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  • Start a git commit message with a hashmark (#)

    - by knittl
    Git treats lines starting with # as comment lines when committing. this is very annoying when working with a ticket tracking system, and trying to write the ticket number at the beginning of the line, e.g. #123 salt hashed passwords git will simply remove the line from the commit message. is there any way to escape the hash? i tried \ and !, but nothing works. whitespaces before # are preserved, so they aren't a working solution to the problem either.

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  • Internal and External Bug-Tracking Setup

    - by devdude
    Most of you certainly use some kind of bugtracker. Maybe internally only, once a customer files a bug via email or phone you add a new ticket by yourself. Sometimes weekly project meetings can be great source of new tickets coming preferably in flavors of excel sheets that the PM on the other side of the table loves to maintain and chase after you. The more advanced (and transparent) version: Allow the customer to file (and see the progress of) his bugs directly into you bugtracker. Systems like JIRA allow you to use profiles to have certain access rights, etc. But now the question: The bug raised by a user not necessary translates into 1 bug in a specific module/method/EJB/class. The version of the (your) web application he uses does not translate into the version of the class that is causing the error. How you maintain the internal part of the ticket with all the nasty techy details and the same time the make-the-user-feel-good ticket (need more info, accepted, in progress,..) ? Creating 2 tickets for internal and external ? Link them ? Any smart recipes to share ?

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  • How to Change the Kerberos Default Ticket Lifetime

    - by user40497
    Our KDC servers are running either Ubuntu Dapper (2.6.15-28) or Hardy (2.6.24-19). The Kerberos software is the MIT implementation of Kerberos 5. By default, a Kerberos ticket lasts for 10 hours. However, we'd like to increase it a bit (e.g. 14 hours) to suit our needs better. I had done the following but the ticket lifetime still stays at 10 hours: 1) On all the KDC servers, set the following parameter under [realms] in /etc/krb5kdc/kdc.conf and restarted the KDC daemon: max_life = 14h 0m 0s 2) Via "kadmin", changed the "maxlife" for a test principal via "modprinc -maxlife 14hours ". "getprinc " shows that the maximum ticket life is indeed 14 hours: Maximum ticket life: 0 days 14:00:00 3) On a Kerberos client machine, set the following parameters under [libdefaults], [realms], [domain_realm], and [login] in /etc/krb5.conf (everywhere basically since nothing I tried had worked): ticket_lifetime = 13hrs default_lifetime = 13hrs With the above settings, I suppose that the ticket lifetime would be capped at 13 hours. When I do "k5start -l 14h -t ", I see that the end time for the "renew until" line is now 14 hours from the starting time: Valid starting Expires Service principal 04/13/10 16:42:05 04/14/10 02:42:05 krbtgt/@ renew until 04/14/10 06:42:03 "-l 13h" would make the end time in the "renew until" line 13 hours after the starting time. However, the ticket still expires in 10 hours (04/13 16:42:05 - 014/14 02:42:05). Am I not changing the right configuration file(s)/parameter(s), not specifying the right option when obtaining a Kerberos ticket, or something else? Any feedback is greatly appreciated! Thank you!

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  • Setup for mounting kerberized nfs home directory - gssd not finding valid kerberos ticket

    - by janm
    Our home directories are exported via kerberized nfs, so the user needs a valid kerberos ticket to be able to mount its home. This setup works fine with our existing clients & server. Now we want to add some 11.10 client and thus set up ldap & kerberos together with pam_mount. The ldap authentication works and users can login via ssh, however their homes can not be mounted. When pam_mount is configured to mount as root, gssd does not find a valid kerberos ticket and the mount fails. Nov 22 17:34:26 zelda rpc.gssd[929]: handle_gssd_upcall: 'mech=krb5 uid=0 enctypes=18,17,16,23,3,1,2 ' Nov 22 17:34:26 zelda rpc.gssd[929]: handling krb5 upcall (/var/lib/nfs/rpc_pipefs/nfs/clnt2) Nov 22 17:34:26 zelda rpc.gssd[929]: process_krb5_upcall: service is '<null>' Nov 22 17:34:26 zelda rpc.gssd[929]: getting credentials for client with uid 0 for server purple.physcip.uni-stuttgart.de Nov 22 17:34:26 zelda rpc.gssd[929]: CC file '/tmp/krb5cc_65678_Ku2226' being considered, with preferred realm 'PURPLE.PHYSCIP.UNI-STUTTGART.DE' Nov 22 17:34:26 zelda rpc.gssd[929]: CC file '/tmp/krb5cc_65678_Ku2226' owned by 65678, not 0 Nov 22 17:34:26 zelda rpc.gssd[929]: WARNING: Failed to create krb5 context for user with uid 0 for server purple.physcip.uni-stuttgart.de Nov 22 17:34:26 zelda rpc.gssd[929]: doing error downfall When pam_mount is on the other hand configured with the noroot=1 option, then it cannot mount the volume at all. Nov 22 17:33:58 zelda sshd[2226]: pam_krb5(sshd:auth): user phy65678 authenticated as [email protected] Nov 22 17:33:58 zelda sshd[2226]: Accepted password for phy65678 from 129.69.74.20 port 51875 ssh2 Nov 22 17:33:58 zelda sshd[2226]: pam_unix(sshd:session): session opened for user phy65678 by (uid=0) Nov 22 17:33:58 zelda sshd[2226]: pam_mount(mount.c:69): Messages from underlying mount program: Nov 22 17:33:58 zelda sshd[2226]: pam_mount(mount.c:73): mount: only root can do that Nov 22 17:33:58 zelda sshd[2226]: pam_mount(pam_mount.c:521): mount of /Volumes/home/phy65678 failed So how can we allow users of a specific group to perform nfs mounts? If this does not work, can we make pam_mount use root but pass the correct uid?

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  • How To Spot An Online Ticket Scam

    Police have shut down 100 online ticket scam websites this month, by taking action through the organisation in charge of registering all web addresses; Icann (Internet Corporations of Assigned Names ... [Author: Chris Holgate - Computers and Internet - May 15, 2010]

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  • Win a free ticket + hotel for the umbraco Codegarden &lsquo;10

    The Umbraco CodeGarder 10 is less than 2 months away, starting on June 23rd till June 25th, and thanks to the awesome Niels Hartvig, founder of Umbraco, Im giving away an interesting package. The prize The winner will receive a more then 1000 worth prize, consisting in: One ticket for the full 3 days of the umbraco Codegarden conference 4 nights (22nd to 25th of June) in the same hotel where all the cool guys (core team, umbraco MVP, speakers) are staying: Hotel Kong Arthur The rules I...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Get Kerberos ticket with SSH

    - by Joel
    I'd like to get a Kerberos 5 ticket when ssh-ing to get to a fully-automated login solution. Typically, you use kinit first and then ssh: > kinit user@DOMAIN user@DOMAIN's Password: (enter password) > ssh user@host (successful login) I'd like to simply run ssh user@host and automatically check for a Kerberos ticket. If one isn't there, I'd like it to get a ticket and then log in. > kdestroy > ssh user@host user@DOMAIN's Password: (enter password) (successful login) (log off of host) > klist (show ticket info) I'd like this to be configured on a per-host basis, as not every host I log into supports Kerberos.

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  • Repository and Ticket management in a Windows Environment

    - by saifkhan
    I’ve been using AxoSoft’s bug tracking application for a while, although and excellent piece of software I had some issues with it ·         It was SLOOOW (both desktop and web). I don’t care what Axosoft says, I tired multiple servers etc. I’ve been long enough in this field to tell you when something is not right with an app. ·         The cost! It’s not feasible for a small team.   I must say though, that they have some nice features which are not commonly found on other bug tracking software. I wouldn’t go on to list any here. I would prefer you download and try their app and see for yourself. In my quest to find a replacement, I tried a few. The successor had to satisfy the following ·         A 99.99% Windows Environment. ·         Bug Tracking. ·         Ticket Management (power users and project managers can open tickets on projects). ·         Repository (I decided to merge bug tracking and repository to get my team to be more productive). ·         Unlimited users. ·         Cost. Being the head of IT security for the firm I work for, making the decision to move data offsite was a hard decision to make, but turned out to be one I am not regretting so far. My choice was down to Altassian JIRA and codebaseHQ. I ended up going with the latter… (I still love the greenhopper from Altassian…its freaking cool!) CodebaseHQ is nice and simple and has all the features I needed. I’ve been using them for a few months now and very happy. Their pricing…well, see for yourself. I was also able to get our SVN data… (Yes, SVN! I don’t go near the Visual Sourcesafe thing…it’s not that safe (pardon the pun). I am hearing some nice things about TFS 2010) over to codebaseHQ. We use VisualSVN to access repositories. …so if you are a Windows developer (or team) codebaseHQ is worth checking out!

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  • Firefox proxy authentication with Kerberos: one service ticket per connection (Linux)

    - by Dari
    I am trying to enable proxy authentication via Kerberos for Firefox. The setup is: Active Directory domain (for LDAP and Kerberos; this works and I can log in the computer and get Kerberos tickets without problems) Microsoft Windows witness machine (on which Firefox runs fine with no ticket problem) CentOS 6.3 system with Firefox (the tests were performed with both the 10.0.1 ESR found in the CentOS package repositories and the 15.0.1 downloaded from Mozilla's website) BlueCoat proxy with Kerberos authentication enabled For the moment, Firefox requests an element of a website, gets an HTTP error code of "407 Proxy Authentication Required" from the proxy, gets a ticket granting service (TGS) from the domain for the proxy and performs the request again while passing the ticket. The transaction runs fine. However, when more elements are requested (in parallel), Firefox requests one more ticket per proxy connection. And this takes many DNS queries, Kerberos interactions with domain controllers and costs a lot of time (for example, the home page of Adobe takes several minutes to load and at the end, I have about 30 valid Kerberos tickets). I am stuck on this since a while, and help would be greatly appreciated. Minor information: the CentOS operating system is virtualized with VMware Player 3.1.3, but I do not think this would be a game changer.

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  • Oracle Developer Day OOP 2013 – become a Java expert & get a free ticket

    - by JuergenKress
    Want to become a Java Expert? Want to learn more about Java Roadmap, Java EE, Java FX, Java Cloud, ADF mobile, Rest and big data and try it hands-on? Make sure you attend the Oracle Developer Day 2013 with Adam Bien, Markus Eisele, Torsten Winterberg, Guido Schmut,  Wolfgang Weigend and Peter Doschkinow! Thursday January 24th 2013 Munich Conference Center Agenda 9.00-9.30:        Java Überblick und Roadmap – Wolfgang Weigend 9.30-10.00:       Java FX  – Peter Doschkinow 10.00-10.30:       ADF Mobile - Torsten Winterberg 10.30-11.00:       Pause 11.00-11.45:       Java EE – Adam Bien 11.45.12.15:       Java Cloud – Markus Eisele 12.15-12.45:       Java, big data & service bus & twitter– Guido Schmutz 12.45-14.30:       Mittag 14.30-16.30:       Hans-on workshops (parallel) Java FX Hands On ADF Mobile Glassfish Website with detail and Agenda Free registration for Exhibition and Oracle Developer Day For more information about Java please visit www.oracle.com/java WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: OOP 2013,Oracle Developer Day,OOP Oracle,Adam Bien,Markus Eisele,Guido Schmutz,Torsten Winterberg,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Looking for a simple web interface with subversion support and ticket /issue tracker [closed]

    - by Stefan Andre Brannfjell
    I am working on a small project and we have a few programmers on the job. We are using subversion to commit updates and keep all developers up to date on their workstations. However, we have yet to find a suitable web interface to use for it. I have tried redmine, but that installation progress was extremely bothersome and advanced. Once I got it to work I found out that it was slow and did not meet my expectations. As well as it seems a bit complex for our needs. I would prefer to find a solution that supports lighttpd web server, however that seem to be very hard to come by, those I have found seem to only have apache support. Functionality i wish for the website: - login to an svn account - view svn logs - view & create issues, todo list etc - view svn difference Do you have any open source recommendations that I can try out? I will appreciate any kind of reply. :) Edit: I wish to host the website on our own servers.

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  • Integrating Nagios with a ticketing system/incident mnagement system

    - by sektor
    Is there a free ticketing system/incident management system which will help me in achieving the following? 1) If a service goes down then Nagios alerts the on-duty staff and pushes the status to some backend or DB as a ticket, say the initial status is "New". 2) The on-duty staff logs in through a frontend and acknowledges the new ticket by marking it as "In progress", so now the status of the ticket changes from "New" to "In progress". 3) If even after "n" number of minutes no person from on-duty staff has changed the ticket status to "In progress" then Nagios alerts the next level of contacts. Although if the on-duty staff has acknowledged the ticket then there is no need to alert the next level. 4) When the service comes up Nagios closes the ticket by marking it "Closed" Now I already have Nagios monitoring set up and currently it alerts by sending text messages and mails, what I'm looking for is some framework which only escalates the issue(alerts the second level) if the first level(on-duty staff) fails to respond to the initial alert. By "responding to the alert" I mean, the on-duty staff can login via some frontend and basically change the status to something like "Acknowledged" or "In progress".

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  • Is osTicket secure/private enough

    - by Andy
    I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their email address and a ticket ID. I am probably going over the top with security though, which is why I wanted to get some second opinions on how secure osTicket actually is and whether I should use it with my website. I run a software company, so chances are licence keys may be included in support tickets which are obviously sensitive information and valuable - so I want to ensure that the likelihood of a support ticket being hacked is very low. If there is any plugins/additions to make osTicket more 'secure', I would appreciate it if you could point me to them. Otherwise if there are any more free, more suited, help desk softwares out there please let me know. Thanks in advance

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  • PHP remote development workflow: git, symfony and hudson

    - by user2022
    I'm looking to develop a website and all the work will be done remotely (no local dev server). The reason for this is that my shared hosting company a2hosting has a specific configuration (symfony,mysql,git) that I don't want to spend time duplicating when I can just ssh and develop remotely or through netbeans remote editing features. My question is how can I use git to separate my site into three areas: live, staging and dev. Here's my initial thought: public_html (live site and git repo) testing: a mirror of the site used for visual tests (full git repo) dev/ticket# : git branches of public_html used for features and bug fixes (full git repo) Version Control with git: Initial setup: cd public_html git init git add * git commit -m ‘initial commit of the site’ cd .. git clone public_html testing mkdir dev Development: cd /dev git clone ../testing ticket# all work is done in ./dev/ticket#, then visit www.domain.com/dev/ticket# to visually test make granular commits as necessary until dev is done git push origin master:ticket# if the above fails: merge latest testing state into current dev work: git merge origin/master then try the push again mark ticket# as ready for integration integration and deployment process: cd ../../testing git merge ticket# -m "integration test for ticket# --no-ff (check for conflicts ) run hudson tests visit www.domain.com/testing for visual test if all tests pass: if this ticket marks the end of a big dev sprint: make a snapshot with git tag git push --tags origin else git push origin cd ../public_html git checkout -f (live site should have the latest dev from ticket#) else: revert the merge: git checkout master~1; git commit -m "reverting ticket#" update ticket# that testing failed with the failure details Snapshots: Each major deployment sprint should have a standard name and should be tracked. Method: git tag Naming convention: TBD Reverting site to previous state If something goes wrong, then revert to previous snapshot and debug the issue in dev with a new ticket#. Once the bug is fixed, follow the deployment process again. My questions: Does this workflow make sense, if not, any recommendations Is my approach for reverting correct or is there a better way to say 'revert to before x commit'

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