when connected to vpn, can't access certain things

Posted by shsteimer on Super User See other posts from Super User or by shsteimer
Published on 2011-01-05T15:36:51Z Indexed on 2011/01/05 15:56 UTC
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my companies vpn is not a standard windows vpn. It uses Juniper Networks and it intalls locally something called "Host Checker" prior to allowing me to connect.

I have noticed 2 things that I can't access while on vpn.

  1. etrade.com - no idea why this specific website, but I can't get to it, maybe https?
  2. use of my magik jack - I'm assuming this is some sort of a port conflict issue. if im on a call when i connect, i lose all reception. if i try to make a call after conected, ic an't even get it to dial.

Can anyone tell me how I would even begin to debug this. I expect if I call the help desk they won't be much help, but if I can tell them the specific problems of conflicts, maybe I have a chance of them working with me to get it working.

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