SP1 for MS-Windows Vista won't install because it requires SP1
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Randolf Richardson
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Published on 2011-06-22T07:46:02Z
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2011/06/22
8:25 UTC
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A laptop with Windows Vista (32-bit) installed (no viruses or SpyWare; the Sony Root Kit SpyWare was recently removed by MalwareBytes). It doesn't currently have Service Pack 1 installed, and although Windows Updates will download and execute it, the installation fails with an error indicating that Service Pack 1 is required.
Has anyone encountered this problem and found a way to resolve it? I've tried rebooting, as well as clearing out the MS-Windows Update temporary download files (while shutting down the Windows Installer service), but the problem persists.
Thanks in advance.
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