USB keyboard not working under Windows 7 x64?

Posted by Comboo on Super User See other posts from Super User or by Comboo
Published on 2011-06-25T11:15:44Z Indexed on 2012/03/29 11:33 UTC
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I have two USB keyboards, one no-name cheap thing and an old Logitech. When I plug them in to my computer they pop up in Device Manager as an "Unknown device" and "USB-receiver", respectively. Both of them fail to install any drivers, neither automatically or through Windows Update.

Both keyboards work perfectly on another computer I have with Windows Vista 32-bit.

Can this be one of those cases where a device does not work in a 64-bit version of Windows? I doubt it though since I've never had that problem before with any device and I thought that basic things like keyboards would be kind of failsafe.

I don't really know how to start debugging this issue. I've tried all the obvious, rebooting, changing the USB port, etc. Are there any generic x64 keyboard drivers you can use? Is there any way to find the manufacturer of the keyboard over USB? There is nothing written on it.

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