Windows Update Agent Update Failed

Posted by Adrian Godong on Server Fault See other posts from Server Fault or by Adrian Godong
Published on 2009-08-03T15:22:19Z Indexed on 2012/04/14 5:31 UTC
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I'm trying to install the latest version of Windows Update Agent, v7.2.6001.788, and the installation failed with error code of 0x800b0100. Running Windows Server 2008 SP1.

The relevant WindowsUpdate.log section:

2009-08-03  16:17:49:334	3544	d28	Misc	===========  Logging initialized (build: 7.2.6001.788, tz: +0100)  ===========
2009-08-03  16:17:49:334	3544	d28	Misc	  = Process: d:\fcc0f96e893296900e6501a601\wusetup.exe
2009-08-03  16:17:49:332	3544	d28	Setup	Windows Update Client standalone setup : resource dll path is d:\fcc0f96e893296900e6501a601\en\wusetup.exe.mui
2009-08-03  16:17:49:335	3544	d28	Setup	Evaluating CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Core-TopLevel.cab"
2009-08-03  16:17:49:556	3544	d28	Setup	Package will be installed
2009-08-03  16:17:49:556	3544	d28	Setup	Evaluating CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-ActiveX.cab"
2009-08-03  16:17:49:580	3544	d28	Setup	Package will be installed
2009-08-03  16:17:49:580	3544	d28	Setup	Evaluating CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Aux-TopLevel.cab"
2009-08-03  16:17:49:665	3544	d28	Setup	Package will be installed
2009-08-03  16:17:49:709	3544	d28	Setup	Windows Update Client standalone setup : eula file path is d:\fcc0f96e893296900e6501a601\en\eula.rtf
2009-08-03  16:17:52:337	3544	de0	Misc	WARNING: LoadLibrary failed for srclient.dll with hr:8007007E
2009-08-03  16:17:52:338	3544	de0	Setup	Installing CBS package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Core-TopLevel.cab"
2009-08-03  16:17:53:895	3544	de0	Setup	WARNING: CBS operation failed, error = 0x800B0100
2009-08-03  16:17:53:898	3544	de0	Setup	WARNING: Install of setup package "d:\fcc0f96e893296900e6501a601\WUClient-SelfUpdate-Core-TopLevel.cab" failed, error = 0x800B0100
2009-08-03  16:18:04:976	3544	d28	Setup	wusetup has finished.  Exit code is 0. Reboot is NOT needed

I think something went wrong twhen loading the srclient.dll.

Things that I have done and still no fix:

  • msiexec /unregister and msiexec /register
  • regsvr32 wuapi.dll
  • Run CheckSUR tool and restart

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