This is rather strange. In our domain we have several terminal servers and this morning a user reported that no drives are mapped when he logs on to the terminal server.

So, I checked Group Policy Results and compare two users. Both users have the exact same policies applied. But for this particular user, the Script section under User Configuration - Policies - Windows Settings is just not there.

For the other user, which this is working fine for, it says under the Script section that Winning GPO is Terminal2008, which is the GPO that contains the script section. And the Terminal2008 GPO is applied to both users. Also, the loopback processing is set to Replace.

What could be the cause for this? I've never seen this particular issue before. I mean, both users are in the same OU, they log on to the same terminal server and the same policies are applied to both. They do not however have the exact same group memberships, but should that matter? It's not stated that the script should be run only if the user is a member of a certain group either. Not sure if that could be done through that specific setting either.All I know is, the very same policies are applied to both users, in the same OU and the same computer. Meaning, the same policies should be applied?

Edit: I just ran Group Policy Results on one of the other terminal servers, which are also in the same OU, and the Scripts section is there! This means that this particular user don't get this setting when he's logged onto this particular server.

What could be the cause of this?