Documenting Client Infrastructure

Posted by Richard B on Server Fault See other posts from Server Fault or by Richard B
Published on 2012-09-10T15:36:16Z Indexed on 2012/09/10 15:39 UTC
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Filed under:

documentation

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infrastructure

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helpdesk

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asset-management

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asset-tracking

Working on a new project, and need some documentation advice. I need to be able to document ~ 400 client sites to track assets, setup, hardware layout, network layout, etc. We want to have photos, maps, etc. wherever possible. We need this for a call center environment.

Has anyone found any off the shelf software that performs this functionality, or are we on our own to develop the tools that we require?

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