Printer Properties not sending the correct page size to program

Posted by Jeff on Super User See other posts from Super User or by Jeff
Published on 2012-09-10T15:06:19Z Indexed on 2012/09/10 15:40 UTC
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windows-xp

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printing

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label

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zebra

We have a Zebra 2844 Label Printer with 4"x3" labels in it. When we check the page settings in Windows XP, it is set to the correct size. When we go to print out of any program, it prints 4"x11". I have checked the page settings in one of the programs that we are using and it does show correctly the 4"x3" settings but prints at the incorrect 4"x11". I have followed the steps here Paper size: Printer Properties vs Page Setup and here Is there a way to programatically set the printer properties in windows? but have not been able to glean enough information to figure it out. If anyone can help, I would appreciate it!

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