Unable to connect to xmpp account with Thunderbird

Posted by devav2 on Ask Ubuntu See other posts from Ask Ubuntu or by devav2
Published on 2012-10-03T20:29:19Z Indexed on 2012/10/03 21:55 UTC
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thunderbird

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xmpp

I am trying to connect to a IM account (WebEx connect - Protocol: Jabber/xmpp) with Thunderbird 15 but it fails to connect. It doesn't throw any error just says "Not Connected".

Pidgin works perfectly with the same setting what I provided in Thunderbird 15.

So the question is

Will Thunderbird chat account(xmpp) support libnss3
Do I debug and collect info, when Thunderbird tries to connect to a chat account?

I'm on Ubuntu 12.04

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