PC won't boot / USB and PS2 keyboards don't work

Posted by Truncheon on Super User See other posts from Super User or by Truncheon
Published on 2012-11-10T18:00:23Z Indexed on 2012/11/15 23:06 UTC
Read the original article Hit count: 286

Filed under:

windows-vista

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usb

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boot

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bios

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ps2

My brother's PC has stopped working. He now cannot boot into windows, and he can't access BIOS by pressing the DEL key as no keyboards work. He has tried 4 different keyboards, one of which is PS/2. He tried the USB keyboards on all the USB ports.

I don't know why the BIOS would show the message "Floppy disks fail (40)", as there is no floppy disk drive in the PC.

He has upgraded from XP to Vista (yes that's right, upgraded keeping the XP drivers, eyes roll).

A BSOD occurred in Vista while he was browsing files.

What steps should be taken to troubleshoot the problem?

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