Java plugin in the browser doesn't work even though it is enabled

Posted by Pratyush Nalam on Super User See other posts from Super User or by Pratyush Nalam
Published on 2012-12-18T04:33:01Z Indexed on 2012/12/18 5:05 UTC
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I installed the Java Development Kit (64-bit) recently and saw it includes the JRE plugin for 64-bit as well. But, since Firefox is 32-bit, I also installed JRE 32-bit version. This is what is shown in Programs and Features.

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Now, the problem is, the other day, I opened a site which required the Java plugin. The frame showed the regular Java loading animation and hung. Nothing happened after that. Like this:

enter image description here

I checked Firefox's plugins section and it shows Java is enabled, so no issue there

enter image description here

I tried other browsers - IE10 and Chrome but to no avail. It doesn't work anywhere. I saw another question which said that you have to install 64-bit then 32-bit. That's what I actually did as well. First, installed JDK 7 64-bit (which includes JRE 7 64-bit) and then installed JRE 7 32-bit.

I even tried the Java website's Do I have Java? section and over there too, it just keeps spinning for ages (I have waited for more than 10-20 seconds).

enter image description here

How do I go about now? This never happened to me in Windows 7. I am on Windows 8 Pro.

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