It's Christmas time and time for printing labels for all those Christmas cards.

I've upgraded to Windows 7 64-bit from XP. I've been unsuccessfully attempting to get the connected Dymo 400 Turbo label USB printer to work again.

The latest manufacturer drivers have been successfully loaded and installed. The drivers are supposed to work on Windows 7/64-bit. The Win 7 system(s) in question are patched and up-to-date on that score.

The Windows Update site responds with a driver when the USB cable is connected to this printer.

The printer queue seems to be established correctly. What happens is that I submit a job to the printer (either using the DYMO s/w or not), it delays for a period of time, and then I get the message 'printing error'. Can't seem to locate the appropriate error in the new and improved event log.

Several combinations of rebooting, re-installation and power cycling components fail to make the printer work. Sometimes during some type of reset it spits out the last thing to be submitted, but that seems intermittent. I have tried different USB cables and different USB (2.X) ports as well.

I have run the Windows 7 troubleshooter it tries to fix the problem but alas it doesn't.

Interestingly, trying the USB printer (and its associated manufacturer drivers and s/w) on another Windows 7 64-bit system has the identical failures noticed on the original system.

I did not find anything on the manufacturers' site concerning this problem.

The printer has no hardware problems or issues.