EMC ESRS stops working when it is VMotioned

Posted by makerofthings7 on Server Fault See other posts from Server Fault or by makerofthings7
Published on 2013-11-04T22:28:35Z Indexed on 2013/11/05 3:59 UTC
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EMC is on site and told me:

The ESRS SAN monitoring solution will cease to function if that host is VMotioned

In case anyone doesn't know, the ESRS is a dial home solution that works over IP. An EMC SecureID is required to add or modify the list of devices that are monitored. The ESRS software is installed on the customer premises.

Question

If ESRS truly fails to work, as the EMC engineer stated, and based on our customer experience, what is it within VMWare that is exposed to the virtualized host that allows this behavior to happen?

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