hp ProLiant DL380 G6 server error code: 347 of array controller

Posted by alhaythum on Server Fault See other posts from Server Fault or by alhaythum
Published on 2013-11-12T03:26:16Z Indexed on 2013/11/12 3:57 UTC
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I have got a bran new hp ProLiant DL380 G6 server with embedded smart array P410i controller, I got 164 GB SATA drives and wanted to change them with 300 GB SATA drives before installation. Now, we replace the drives and begin the configuration with the hp DVD and begin; when we reach the point that we want to save the configurations, an error message appears:

"The operation has failed with an unknown error, please restart the application and attempt the operation again"

When using Rescan System, this error message appears:

     "Status Alerts -
      Smart Array P410i in Embedded Slot

      Warning Status Message

      Code   Description
      347    The cache for Smart Array P410i Embedded Slot is not configured"

We return back to the 164 GB SATA drives and the message just keeps appearing again. Any help please.

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