Cannot connect Office 365 email with Outlook 2010

Posted by Dimitris on Super User See other posts from Super User or by Dimitris
Published on 2014-05-28T08:55:30Z Indexed on 2014/05/28 9:35 UTC
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email

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microsoft-outlook-2010

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office365

I have an email address of the form [email protected] that I am accessing through this site. I had connected my email to Outlook 2010 and it was working fine. Recently, it started requesting credentials every time I logged in, without connecting to the email server even after entering the correct password. I had already decided to reinstall Windows 7, so I thought that would also fix this problem. Unfortunately it did not.

I tried the troubleshoot function embedded in the Office 365 capabilities, but it did not find anything wrong. I suspect that one possible source of this problem could be the fact that in the control panel it states Mail (32-bit) while Windows is 64-bit (office is 32 as well).

In addition when trying to remove an email account from the list it remains there unaffected.
Does anybody know what should I do in order to fix this problem?

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